Toshiba Portege M930 Series, User Manual

Page 1: ...User s Manual PORTÉGÉ M930 Series ...

Page 2: ... 3 1 Changing the Screen Orientation 3 2 TOSHIBA Pointing Device 3 3 The Keyboard 3 7 Wireless communications 3 11 LAN 3 15 Optional devices 3 16 Memory media slot 3 17 Memory media 3 18 Media care 3 19 Inserting a memory media 3 20 Removing a memory media 3 20 SIM card slot 3 21 HDMI 3 22 Security lock 3 23 Optional TOSHIBA Accessories 3 24 Sound System 3 24 Video mode 3 25 Computer Handling 3 26...

Page 3: ... Up Modes Power conditions 5 1 Monitoring of power condition 5 2 Battery 5 3 Power up modes 5 7 System automatic Sleep Hibernation 5 8 Chapter 6 Troubleshooting Problem solving process 6 1 Hardware and system checklist 6 4 TOSHIBA support 6 12 Appendix A Specifications Appendix B AC Power Cord and Connectors Appendix C Legal Footnotes Appendix D Information for Wireless Devices Index Glossary PORT...

Page 4: ...urate for your computer at the time of this manual s production However succeeding computers and manuals are subject to change without notice TOSHIBA assumes no liability for damages incurred directly or indirectly from errors omissions or discrepancies between the computer and the manual Trademarks Intel Intel SpeedStep Intel Core and Centrino are trademarks or registered trademarks of Intel Corp...

Page 5: ...nto an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Only peripherals complying with the FCC class B limits may be attached to this equipment Operation with non compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception Shielded cables mu...

Page 6: ...oduct still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented In this case the persons who have connected implemented those options cables have to provide assurance that the system PC plus options cables still fulfils the required standards To avoid general EMC problems the following guidance should be noted Only CE marked options should be conn...

Page 7: ...L AND NON COMMERCIAL USE OF A CONSUMER FOR I ENCODING VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS VIDEO AND OR II DECODING AVC VC 1 AND MPEG 4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH VIDEO NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE ADDITIONAL INFORMATION INC...

Page 8: ...ebsite http eu computers toshiba europe com or contact your local city office or the shop where you purchased the product Disposal of batteries and or accumulators The crossed out wheeled dust bin symbol indicates that batteries and or accumulators must be collected and disposed of separately from household waste If the battery or accumulator contains more than the specified values of lead Pb merc...

Page 9: ...each for information about the presence in our articles of substances included on the candidate list according to article 59 1 of Regulation EC No 1907 2006 REACH in a concentration above 0 1 weight by weight Following information is only for Turkey Compliant with EEE Regulations TOSHIBA meets all requirements of Turkish regulation 26891 Restriction of the use of certain hazardous substances in el...

Page 10: ... set to enter the low power Sleep Mode which shuts down the system and display within 15 minutes of inactivity in AC power mode TOSHIBA recommends that you leave this and other energy saving features active so that your computer will operate at its maximum energy efficiency You can wake the computer from Sleep Mode by pressing the power button Products that earn the ENERGY STAR prevent greenhouse ...

Page 11: ... are also defined in the Glossary Icons Icons identify ports dials and other parts of your computer The indicator panel also uses icons to identify the components it is providing information on Keys The keyboard keys are used in the text to describe many computer operations A distinctive typeface identifies the key top symbols as they appear on the keyboard For example ENTER identifies the ENTER k...

Page 12: ...ion A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment Please read A note is a hint or advice that helps you make best use of your equipment Terminology This term is defined in this document as follows Start The word Start refers to the button in Windows 7 SSD or Solid State Drive This computer is equipped with a Soli...

Page 13: ...ter Always operate your computer on a hard flat surface Using your computer on a carpet or other soft material can block the vents Always provide sufficient space around the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury Creating a computer friendly environment Place the computer on a flat sur...

Page 14: ...e hot The surface of the AC adaptor can become hot when in use but this condition does not indicate a malfunction If you need to transport the AC adaptor you should disconnect it and let it cool before moving it Do not lay the AC adaptor on a material that is sensitive to heat as the material could become damaged Pressure or impact damage Do not apply heavy pressure to the computer or subject it t...

Page 15: ...g care to save the box and packaging materials for future use Hardware Check to make sure you have all the following items TOSHIBA Tablet Computer AC adaptor and power cord 2 pin plug or 3 pin plug Tablet PC Pen Documentation User Information Guide Instruction Manual for Safety and Comfort If any of the items are missing or damaged contact your dealer immediately Software The following Windows ope...

Page 16: ...developing a painful or disabling injury to your hand arms shoulders or neck This section provides basic information to start using your tablet It covers the following topics About the Laptop mode Connecting the AC adaptor Turning on the power Starting up for the first time Turning off the power Restarting the tablet Use a virus check program and make sure it is updated regularly Never format stor...

Page 17: ...C is called Laptop mode Changing to the Laptop mode To use the tablet as a normal laptop PC with its internal keyboard 1 Hold down the main body of the tablet with one hand so that it is not raised slowly lifts the display panel to almost upright position Figure 1 1 Opening the display panel 1 1 Display panel Use reasonable care when opening and closing the display panel Violent opening or closing...

Page 18: ...0 or 60 hertz enabling you to use this tablet in almost any country region The adaptor converts AC power to DC power and reduces the voltage supplied to this tablet Always use the TOSHIBA AC adaptor that was included with your tablet or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the tablet Use of an incompatible AC adaptor could cause fire or damage to the ta...

Page 19: ...e to a live electrical outlet should be the last step otherwise the adaptor DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched As a general safety precaution avoid touching any metal parts Never place your tablet or AC adaptor on a wooden surface furniture or any other surface that could be marred by exposure to heat since the tablet ba...

Page 20: ...e Power indicator will then indicate the status Please refer to the Monitoring of power condition section in Chapter 5 Power and Power Up Modes for more information After you turn on the power for the first time do not turn it off until you have set up the operating system Volume cannot be adjusted during Windows Setup Slide the power switch to turn on the tablet Figure 1 6 Turning on the power 1 ...

Page 21: ...peripheral devices connected to your tablet Do not turn the tablet or peripheral devices back on immediately wait a short period to avoid any potential damage Sleep Mode If you have to interrupt your work you are able to turn off the power without exiting from your software by placing the tablet into Sleep Mode In this mode data is maintained in the tablet s main memory so that when you turn on th...

Page 22: ...Panel System and Security Power Options To use the Hybrid Sleep function configure it in the Power Options Benefits of Sleep Mode The Sleep Mode feature provides the following benefits Restores the previous working environment more rapidly than does the Hibernation Mode feature Saves power by shutting down the system when the tablet receives no input or hardware access for the time period set by t...

Page 23: ...ur data While entering Hibernation Mode the tablet saves the contents of memory to the Solid State Drive However for safety sake it is best to save your data manually Data will be lost if you disconnect the AC adaptor before the save is completed Wait for the Power indicator to go out Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits Saves data to the Solid ...

Page 24: ...e Solid State Drive turn off the power to any peripheral devices Do not turn the tablet or devices back on immediately Wait a moment to let all capacitors fully discharge Restarting the tablet Certain conditions require that you reset the tablet for example if You change certain system settings An error occurs and the tablet does not respond to your keyboard commands If you need to restart the tab...

Page 25: ...e tablet Legal Footnote Non applicable Icons For more information regarding Non applicable Icons please refer to the Legal Footnotes section in Appendix C Please handle your tablet carefully to avoid scratching or damaging the surface Front This section shows the tablet s front Figure 2 1 The front of the tablet 1 1 6 7 8 5 4 3 2 PORTÉGÉ M930 User s Manual 2 1 ...

Page 26: ...Camera Web Camera is a device that allows you to record video or take photographs with your tablet You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger TOSHIBA Web Camera Application will help you to add various video effects to your video or photograph Enables the transmission of video and use of video chat via the internet using special...

Page 27: ...information regarding LCD please refer to the Legal Footnotes section in Appendix C Keyboard The internal keyboard provides the embedded numeric overlay keys dedicated cursor control overlay keys and Keys Please refer to the The Keyboard section in Chapter 3 Operating Basics for details AccuPoint A pointer control device located to the right of the keyboard is used to control the on screen pointer...

Page 28: ...ower Up Modes for more information on this feature Wireless LAN WiMAX communication indi cator The Wireless LAN WiMAX communication indicator glows amber when the Wireless LAN WiMAX functions are turned on Some models are equipped with WiMAX function Left side The following figure shows the tablet s left side Figure 2 3 The left side of the tablet 1 2 3 1 DC IN 19V jack 3 Universal Serial Bus USB ...

Page 29: ...ultiMediaCard Refer to the Optional devices section in Chapter 3 Operating Basics for more information Keep foreign metal objects such as screws staples and paper clips out of the Memory media slot Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Right side The following figure shows the tablet s right side Figure 2 4 The right s...

Page 30: ...u connect to a LAN The adaptor has built in support for Ethernet LAN 10 megabits per second 10BASE T Fast Ethernet LAN 100 megabits per second 100BASE TX or Gigabit Ethernet LAN 1000 megabits per second 1000BASE T Refer to chapter 3 Operating Basics for details Do not connect any cable other than a LAN cable to the LAN jack It could cause damage or malfunction Do not connect the LAN cable to a pow...

Page 31: ...oling vent The cooling vent helps the processor to avoid overheating Do not block the cooling vent Keep foreign metal objects such as screws staples and paper clips out of the cooling vent Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Carefully clean the dust on the cooling vent s surface using a soft cloth Tablet PC Pen slot ...

Page 32: ...ry through the display screen Refer to the Tablet PC Pen section in Chapter 3 Operating Basics for details Internal Hardware Components This section describes the internal hardware components of your tablet The actual specifications may vary depending on the model you purchased Battery pack This product includes a battery pack inside However please do not attempt to dismount or replace it by yours...

Page 33: ...your model open the TOSHIBA PC Diagnostic Tool Utility by clicking Start All Programs TOSHIBA Support Recovery PC Diagnostic Tool Please note that part of the Solid State Drive s overall capacity is reserved as administration space SSD is a large capacity storage media which uses Solid State Memory in place of a magnetic disk of the hard disk Under certain unusual conditions of prolonged non use a...

Page 34: ...lay controller also controls the video mode and uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed at any one time Therefore software written for a given video mode will run on any computer that supports that mode Due to the display panel s increased resolution lines may appear broken in when displaying images in full screen text mod...

Page 35: ...l panel in one of the following ways Click Start Control Panel Select Large icons or Small icons in View by and then click Intel R Graphics and Media Right click on the desktop and click Graphics Properties In this control panel 1 Click Power 2 Select On battery from the drop down menu in Power Source 3 Clear the Display Power Saving Technology check box 4 Click OK If you want to enable this featu...

Page 36: ...blet while walking or driving a car Do not expose the tablet to rapid temperature changes such as would be the case if you brought the tablet from a cold environment into a warm room When rapid temperature changes are unavoidable leave the tablet for around two hours before turning it on to prevent the formation of condensation Remove all external peripheral devices and their connection cables fro...

Page 37: ...otating the tablet sideways The screen orientation automatically changes according to the rotation angle detected Figure 3 3 Rotating the tablet sideways If you are operating the tablet in Laptop mode the screen orientation will always be in Landscape mode You can also lock the orientation and always use the tablet in Portrait or Landscape mode Please refer to the TOSHIBA Desk Band section in Chap...

Page 38: ...you are using Figure 3 4 AccuPoint and AccuPoint control buttons 1 3 2 1 AccuPoint 3 AccuPoint left control button 2 AccuPoint right control button AccuPoint precautions Certain conditions can affect the on screen pointer when using AccuPoint For example the pointer may travel contrary to AccuPoint operation or an error message may appear if You touch the AccuPoint during power up You apply consta...

Page 39: ...tap or press the Tablet PC Pen forcefully against the display as this could damage the Tablet PC Pen and the screen itself Avoid using or keeping the Tablet PC Pen in areas where the temperature can change rapidly or in places such as a car where the Tablet PC Pen is exposed to direct sunlight Store the Tablet PC Pen without any pressure being applied to the buttons Failure to do so could cause a ...

Page 40: ...o prevent the accidental ingestion by them Do not use a ball point pen instead of the Tablet PC Pen included with the product The pen tip cannot be replaced if it is worn You can purchase a new pen set from a TOSHIBA authorized dealer You can change the Tablet PC Pen setting and the Touch pointer setting using the Pen and Touch Device It is recommended that you keep another pen set as a spare You ...

Page 41: ...of the Tablet PC Pen twice on an object and lift it immediately to execute an action A double tap is similar to double clicking the AccuPoint left control button Press and hold Touch the tip of the Tablet PC Pen to the display screen and hold it there to display a pop up menu or other action Press and hold is similar to clicking the right AccuPoint control button Drag Touch the Tablet PC Pen to th...

Page 42: ...parts under the key caps Keyboard indicator The following figure shows the position of the CAPS LOCK indicator which shows the following condition When the CAPS LOCK indicator glows the keyboard will produce capitals when any letter is typed Figure 3 8 Keypad indicator 1 1 CAPS LOCK indicator CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format Function keys...

Page 43: ...s on their bottom edge become either numeric keypad keys FN F11 or cursor control keys FN F10 Please refer to the Keypad overlay section in this chapter for more information on how to operate these keys taking care to note that the power on default for both settings is off Press FN F12 ScrLock to lock the cursor on a specific line The power on default is off Press FN ENTER to simulate ENTER on the...

Page 44: ...tore your desktop you need to log on again Power Plan Pressing FN F2 changes the power settings Sleep Pressing FN F3 switches the system to Sleep Mode Hibernate Pressing FN F4 switches the system to Hibernation Mode Output Pressing FN F5 changes the active display device To use a simultaneous mode you must set the resolution of the internal display panel to match the resolution of the external dis...

Page 45: ...ndows Start Button key activates the Start menu while the application key has the same function as the secondary right mouse button This key activates the Windows Start menu This key has the same function as the secondary right mouse button Keypad overlay Your tablet s keyboard may not have a separate numeric keypad but includes a numeric keypad overlay which functions like one this is located in ...

Page 46: ...keyboard will turn on the most recently used overlay function 2 Release FN key to return to normal keyboard operation Temporarily changing modes If the computer is in Numeric Mode you can switch temporarily to Arrow Mode by pressing a SHIFT key while if it is in Arrow Mode you can switch temporarily to Numeric Mode by also pressing a SHIFT key Generating ASCII characters Not all ASCII characters c...

Page 47: ...ed for all computers tablets connected to the same network in order to re enable network connections Please be sure to use new network name Wireless LAN The Wireless LAN is compatible with other LAN systems based on Direct Sequence Spread Spectrum Orthogonal Frequency Division Multiplexing radio technology that complies with the IEEE802 11 Wireless LAN standard Frequency Channel Selection of 5GHz ...

Page 48: ... the wireless LAN and the damage thereof Card Specifications Form Factor PCI Express Mini Card Compatibility IEEE 802 11 Standard for Wireless LANs Wi Fi Wireless Fidelity certified by the Wi Fi Alliance The Wi Fi CERTIFIED logo is a certification mark of the Wi Fi Alliance Network Operating System Microsoft Windows Networking Media Access Proto col CSMA CA Collision Avoidance with Acknowledgment ...

Page 49: ... simultaneously For reference Bluetooth wireless technology has the following features Worldwide operation The Bluetooth radio transmitter and receiver operate in the 2 4GHz band which is license free and compatible with radio systems in most countries in the world Radio links You can easily establish links between two or more devices with these links being maintained even if the devices are not w...

Page 50: ...system support language support or available upgrades can be found on our web site http www toshiba europe com computers tnt bluetooth htm in Europe or www pcsupport toshiba com in the United States LAN The tablet has built in support for Ethernet LAN 10 megabits per second 10BASE T Fast Ethernet LAN 100 megabits per second 100BASE TX or Gigabit Ethernet LAN 1000 megabits per second 1000BASE T Thi...

Page 51: ...m may hang up Do not connect any other cable to the LAN jack except the LAN cable Otherwise malfunctions or damage may occur Do not connect any power supplying device to the LAN cable that is connected to the LAN jack Otherwise malfunctions or damage may occur 1 Turn off the power to all external devices connected to the tablet 2 Plug one end of the cable into the LAN jack Press gently until you h...

Page 52: ...t of the Memory media slot Never allow metal objects such as screws staples and paper clips to enter the Memory media slot Foreign metal objects can create a short circuit which can cause tablet damage and fire possibly resulting in serious injury This Memory media slot supports the following memory media Secure Digital SD Card SD memory card SDHC memory card SDXC memory card miniSD Card microSD C...

Page 53: ...r device and you may not reproduce any copyrighted material except for your personal enjoyment Below is a simple explanation for distinguishing SD memory cards from SDHC and SDXC memory cards SD SDHC and SDXC memory cards appear the same externally However the logo on memory cards is different so pay careful attention to the logo when purchasing The SD memory card logo is The SDHC memory card logo...

Page 54: ...e cards to liquids or store in humid areas or lay media close to containers of liquid Do not touch the metal part of a card or expose it to liquids or let it get dirty After using card return it to its case The card is designed so that it can be inserted only one way Do not try to force the card into the slot Do not leave a card partially inserted in the slot Press the card until you hear it click...

Page 55: ... the media in wrong direction you may not be able to remove it When inserting memory media do not touch the metal contacts You could expose the storage area to static electricity which can destroy data Do not turn the computer off or switch to Sleep Mode or Hibernation Mode while files are being copied doing so may cause data to be lost Removing a memory media The following instructions apply to a...

Page 56: ...d follow the steps as detailed below 1 Turn off your tablet 2 Turn the SIM card so that the contacts metal areas are facing down 3 Remove the rubber cover and insert the SIM card into the SIM card slot on the back of tablet and push it until you hear a click Figure 3 14 Inserting a SIM card 1 2 1 SIM card slot 2 SIM card Now you can power on your tablet to use your provider s mobile networks Pleas...

Page 57: ...g the other end of the HDMI cable into the HDMI out port on your tablet Figure 3 15 Connecting the HDMI out port 1 2 1 HDMI out port 2 HDMI cable Please connect or disconnect an HDMI display device to or from the tablet under the following conditions The tablet is turned on The tablet is completely turned off Do not do so when the tablet is in Sleep Mode or Hibernation Mode When you connect a tele...

Page 58: ...ng is displayed Be sure to use the FN F5 HotKey to select the display device before starting to play video Do not change the display device while playing video Do not change the display device under the following conditions While data is being read or written While communication is being carried out Select HD Format To select the display mode follow the steps as detailed below 1 Click Start and cl...

Page 59: ...om your reseller or TOSHIBA dealer Universal AC Adaptor If you frequently use your tablet at more than one site it may be convenient to purchase an additional AC adaptor to be kept at each site in order to remove the need to always carry the adaptor with you Sound System This section describes some of the audio control functions Volume Mixer The Volume Mixer utility lets you control the audio volu...

Page 60: ...click Properties 3 On the Enhancements tab select the sound effects you would like and click Apply SmartAudio Your tablet contains SmartAudio a powerful program that allows you to configure your audio software to enhance and personalize your listening experience The SmartAudio application has the following features Volume Mixer Voice Effects Audio Director Smart EQ 3D Settings Please refer to the ...

Page 61: ... you should get the computer inspected by an authorized service provider in order to assess the scope of any damage Clean the plastics of the computer using a slightly water dampened cloth You can clean the display screen by spraying a small amount of glass cleaner onto a soft clean cloth and then wiping the screen gently with the cloth Never spray cleaner directly onto the computer or let liquid ...

Page 62: ...nts Heat dispersal To protect against overheating the processor is equipped with an internal temperature sensor which activates a cooling fan or lowers the processing speed if the computer s internal temperature rises to a certain level You are able to select whether to control this temperature by either turning on the fan first then if necessary lowering the processor speed or by lowering the pro...

Page 63: ... configuration information and allow the functionality of some of the tablet s built in hardware devices to be tested TOSHIBA Password Utility The TOSHIBA Password utility allows you to set a password in order to restrict access to the tablet HW Setup This utility allows you to customize your hardware settings according to the way you work with the tablet and the peripherals you use TOSHIBA Access...

Page 64: ...s TOSHIBA Support Recovery TOSHIBA Assist TOSHIBA ConfigFree TOSHIBA ConfigFree is a suite of utilities that improve the ease and control of communication devices and network connections help in the identification of communication problems and allow the creation of profiles if you need to switch between different locations and communication networks To access this utility click Start All Programs ...

Page 65: ... TOSHIBA Media Entertainment DVD RAM Utility TOSHIBA HDD SSD Alert Utility This utility includes wizard functions to monitor the Disk Drive operating status and execute the system backup To access the utility click Start All Programs TOSHIBA Support Recovery HDD SSD Alert TOSHIBA Service Sta tion This application allows your tablet to automatically search for TOSHIBA software updates or other aler...

Page 66: ...he keyboard without running a system program Display automatic power off 1 This feature automatically cuts off power to the computer s display panel when there is no keyboard input for a specified time with power being restored the next time a key is pressed This can be specified in the Power Options SSD automatic power off 1 This feature automatically cuts off power to the Solid State Drive when ...

Page 67: ...tion Mode and shuts itself down This can be specified in the Power Options Heat dispersal 1 To protect against overheating the processor has an internal temperature sensor so that if the computer s internal temperature rises to a certain level the cooling fan is turned on or the processing speed is lowered This can be specified in the Power Options Hibernation Mode This feature lets you turn off t...

Page 68: ... recognizes the system and individual component serial numbers and will track specific activities related to their usage TOSHIBA Desk Band TOSHIBA Desk Band provides easy access to TOSHIBA tablet utilities from Windows Taskbar Starting TOSHIBA Desk Band TOSHIBA Desk Band starts automatically on Windows startup Enabling Disabling TOSHIBA Desk Band You can enable or disable TOSHIBA Desk Band in the ...

Page 69: ...a board Each board can hold eight thumbnails Drag the board to scroll to the next one Magnifier Click it to launch Microsoft Magnifier Please refer to Windows Help and Support for more information TOSHIBA Face Recognition TOSHIBA Face Recognition uses a face verification library to verify the face data of users when they log in to Windows The user can thus avoid having to enter a password or the l...

Page 70: ...nology will be completely secure or error free TOSHIBA does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times TOSHIBA is not liable for any failure or damage that might arise out of the use of the face recognition software or utility TOSHIBA ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS PROFI...

Page 71: ...w message will be displayed on the screen Registration successful Now we ll do the verification test Click the Next button Click the Next button to perform the verification test 7 Perform the verification test Face the screen as you do when you register If verification fails click the Back button and re register Please refer to step 6 from step 4 8 If verification is successful click the Next butt...

Page 72: ...is essentially the same as AUTO mode but the Select Account screen will appear before the Display Captured Image screen and you will need to select the user account to be authenticated in order to start the authentication process 1 N Mode Login screen 1 Turn on the computer 2 The Select Tiles screen will be displayed 3 Select Start face recognition 4 Please face the camera will be displayed 5 Veri...

Page 73: ... Programs TOSHIBA Support Recovery TOSHIBA Assist SECURE User password Registered Click to register a password of up to 10 characters After a password is set you will be prompted to enter it when you start the tablet Not Registered Click to delete a registered password Before you can delete a password you must first enter the current password correctly Owner String text box You can use this box to...

Page 74: ...e tablet shuts off In this case you must turn the tablet back on to retry password entry HW Setup This section explains how to use the TOSHIBA HW Setup program to configure your tablet and provides information on settings for various functions Accessing HW Setup To run the HW Setup program click Start All Programs TOSHIBA Tools Utilities HWSetup HW Setup window The HW Setup window contains a numbe...

Page 75: ...ll appear to allow you to set the password To enter a user password 1 Select Registered to display the following prompt Enter Password Enter a password of up to 10 characters The character string you enter is displayed as a string of asterisk 2 Tap OK The following message appears allowing you to verify the password Verify Password 3 If character strings match the password is registered Tap OK If ...

Page 76: ...ble on standard VGA mode and is not available as part of the Windows Desktop properties The Power On Display is supported with some models Auto Selected Selects an external monitor if one is connected otherwise it selects the internal display Default System LCD Only Selects the internal LCD even if an external monitor is connected Boot Setting This function allows you to modify the boot settings B...

Page 77: ...s feature allows you to change the Panel Open Power On setting Enabled Enables the Panel Open Power On function When you open the display panel while your computer is turned off the system will boot up automatically Disabled Disables the Panel Open Power On function Default Keyboard Wake up on Keyboard When this feature is enabled and the computer is in Sleep Mode you can turn on the system by pre...

Page 78: ...Wake up on LAN from sleep or hibernation you must check the Allow the device to wake the computer check box within the LAN Device properties This feature does not effect the Wake up on LAN from sleep or hibernation Power will be automatically turned on when a signal is received from an administrator s computer which is connected via a network The following settings can be changed when the Built in...

Page 79: ...y also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA s authorized service providers Additionally TOSHIBA may also use this information for quality assurance analysis Subject to the use restrictions above the SSD data logged may be transferred to entities located outside of your country or region of residence e g European Union Those countries may or ma...

Page 80: ...the Solid State Drive for the System Recovery Options in the event of a problem You can also create recovery media and restore the system The following items will be described in this section System Recovery Options Creating Recovery Media Restoring the pre installed software from your created Recovery Media Restoring the pre installed software from the Recovery Solid State Drive System Recovery O...

Page 81: ...eed They may cause unstable operation and damage data Do not shut down log off or Sleep Hibernate while writing or rewriting the media Set the tablet on a level surface and avoid places subjected to vibrations such as airplanes trains or cars Do not use on an unstable surface such as a stand You can use disc media when you connected the external Optical Disc Drive A recovery image of the software ...

Page 82: ...key be sure to disable this to allow sounds to be heard before starting the restore process Please refer to The Keyboard in Chapter 3 Operating Basics for further details You can not use System Recovery Options if restoring the pre installed software without System Recovery Options When you reinstall the Windows operating system the hard disk will be reformatted and all data will be lost 1 Load th...

Page 83: ...Drive again do not change delete or add partitions in a manner other than specified in the manual otherwise you may find that space for the required software is not available In addition if you use a third party partitioning program to reconfigure the partitions on your Solid State Drive you may find that it becomes impossible to setup your tablet When the sound mute feature has been activated by ...

Page 84: ... Power conditions The tablet s operating capability and battery charge status are affected by different power conditions including whether an AC adaptor is connected and what the charge level is for that battery Power on Power off no operation AC adaptor connected Battery fully charged Operates No charge LED Battery green DC IN green No charge LED Battery green DC IN green Battery partially charge...

Page 85: ...ttery indicator to determine the status of the battery pack The following indicator lights indicate the battery status Flashing amber The battery charge is low the AC adaptor must be connected in order to recharge the battery Amber Indicates the AC adaptor is connected and the battery is charging Green Indicates the AC adaptor is connected and the battery is fully charged No light Under any other ...

Page 86: ...ablet and the tablet is turned on Blinking amber Indicates that the tablet is in Sleep Mode and that there is sufficient power available AC adaptor or battery to maintain this condition In Sleep Mode this indicator will turn on for one second and off for two seconds No light Under any other conditions the indicator does not light Battery This section explains battery types use recharging methods a...

Page 87: ...erly replaced used handled or disposed Dispose of the battery as required by local ordinances or regulations Charge the battery pack only in an ambient temperature between 5 and 35 degrees Celsius Otherwise the electrolyte solution might leak battery pack performance might deteriorate and the battery life might be shortened Charging the batteries When the power in the battery pack becomes low the ...

Page 88: ...nattended for a long time In such cases you should follow the steps as detailed below 1 Fully discharge the battery with the power on until the system automatically turns itself off 2 Connect the AC adaptor to the DC IN 19V jack of the tablet and to a wall outlet that is supplying power 3 Charge the battery until the Battery indicator glows green Repeat these steps two or three times until the bat...

Page 89: ...ttery contained to begin with How you use optional devices such as a USB device to which the battery supplies power Whether you enable Sleep Mode which can conserve battery power if you are frequently turning the tablet off and on Where you store your programs and data Whether you close the display panel when you are not using the keyboard closing the display saves power The environmental temperat...

Page 90: ...ery pack is being charged however in the event that DC IN indicator does not glow this indicates that power is not being supplied check the connections for the AC adaptor and the power cord 5 Charge the battery pack until the Battery indicator glows green Power up modes The tablet has three different power up modes as follows Shut Down Mode The tablet will shut down without saving data in view of ...

Page 91: ...This feature automatically turns off the system in Sleep or Hibernation Mode if the tablet is not used for a set duration Refer to Special features in Chapter 4 for an explanation of how to set the duration PORTÉGÉ M930 User s Manual 5 8 ...

Page 92: ...is chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few may require help from TOSHIBA Support if you find you need to consult others be prepared to describe the problem in as much detail as possible Preliminary checklist You should always consider the simplest solution first the items detailed in this checklist...

Page 93: ... characters Make a screenshot of the current display and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals Do any indicators light if so which ones what color are they and do they stay on or blink Write down what ...

Page 94: ...EL simultaneously once then click Start Task Manager The Windows Task Manager window appears 2 Click the Applications tab If a program has stopped responding the words not responding appear beside its name in the list 3 Select the program you want to close then click End Task Closing the failed program should allow you to continue working If it does not continue with the next step 4 Close the rema...

Page 95: ...ock RTC battery all of which are interrelated with any one having the ability to produce apparent power problems Overheating power down If the processor s temperature reaches an unacceptably high level with either setting the computer will automatically shuts down to prevent any damage in this instance all unsaved data in memory will be lost Problem Procedure Computer shuts down automatically Leav...

Page 96: ...ttery Battery doesn t charge when the AC adaptor is attached Battery indicator does not glow amber If the battery is completely discharged it will not begin charging immediately in these instances you should wait a few minutes before trying again If the battery still does not charge you should check that the power outlet the AC adaptor is connected to its supplying power this can be tested by plug...

Page 97: ...the setup and configuration of the computer please refer to the section The Keyboard in Chapter 3 Operating Basics for further information Problem Procedure Output to screen is garbled Please refer to your software s documentation to ensure that it is not remapping the keyboard in any way remapping involves changing or reassigning the function of each key If you are still unable to use the keyboar...

Page 98: ...ities Advanced Usage for further information Slow performance The files on the Solid State Drive may be fragmented in this instance you should run the disk Defragmentation utility to check the condition of your files and the Solid State Drive Please refer to the operating system s documentation or online Help File for further information on operating and using the Defragmentation utility As a last...

Page 99: ...edure The AccuPoint does not work Check the Device Select settings Click Start Control Panel Hardware and Sound Mouse Pressing FN F9 to enable On screen pointer does not respond to pointing device operation In this instance the system might be busy Try to move again after waiting a short while The on screen pointer moves too fast or too slow In this instance you should initially try changing the s...

Page 100: ...as required and click OK The on screen pointer moves too fast or too slow In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Start Control Panel Hardware and Sound Mouse 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as required and click OK The on screen pointer moves erra...

Page 101: ... Check the software volume settings Please check to see if Mute is turned to Off Check to make sure the headphone connection is secure Check within the Windows Device Manager application to ensure the sound device is enabled and that the device is properly working Annoying sound is heard In this instance you may be experiencing feedback from either the internal microphone or an external microphone...

Page 102: ...he external monitor has been disconnected while in Sleep Mode To keep this from happening do not disconnect the external monitor while the computer is in Sleep or Hibernation Mode Remember to turn off the computer before disconnecting the external monitor When the display panel and an external monitor are set to clone mode and they are turned off by the timer the display panel or the external moni...

Page 103: ...h wireless communication please refer to Chapter 3 Operating Basics Problem Procedure Cannot access Bluetooth device Check to ensure the computer s Wireless Communication function is on Check to ensure the Bluetooth Manager application is running on the computer and that power to the external Bluetooth device is turned on Check to ensure that no optional Bluetooth Adaptor is installed in the compu...

Page 104: ...re running software applications consult the software documentation for troubleshooting suggestions and consider calling the software company s technical support department for assistance Consult the reseller or dealer from where you purchased your computer and or software they are your best resource for current information and support TOSHIBA technical support If you are still unable to solve the...

Page 105: ...ents Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 95 F 20 to 80 noncondensing Non operating 20 C 4 F to 60 C 140 F 10 to 90 noncondensing Wet bulb temperature 29 C maximum Conditions Altitude from sea level Operating 60 to 3 000 meters Non operating 60 to 10 000 meters maximum Power Requirements AC adaptor 100 240V AC 50 or 60 Hz cycles per second Computer 19V DC POR...

Page 106: ... Canada UL listed and CSA certified No 18 AWG Type SVT or SPT 2 Australia AS Japan DENANHO Europe Austria OVE Italy IMQ Belgium CEBEC The Netherlands KEMA Denmark DEMKO Norway NEMKO Finland FIMKO Sweden SEMKO France LCIE Switzerland SEV Germany VDE United Kingdom BSI In Europe two conductors power cord must be VDE type H05VVH2 F or H03VVH2 F and for three conductors power cord must be VDE type H05...

Page 107: ...l Code Part II The following illustrations show the plug shapes for the U S A and Canada the United Kingdom Australia Europe and China USA UL approved United Kingdom BS approved Australia AS approved Europe Approved by the appropriate agency Canada CSA approved China CCC approved PORTÉGÉ M930 User s Manual B 2 ...

Page 108: ...s high end computer aided design applications use of several applications or functionalities simultaneously use of computer in areas with low air pressure high altitude 1 000 meters or 3 280 feet above sea level use of computer at temperatures outside the range of 5 C to 30 C 41 F to 86 F or 25 C 77 F at high altitude all temperature references are approximate and may vary depending on the specifi...

Page 109: ...is configured with more than 3 GB memory the memory might be displayed as approximately 3 GB only depending on the computer s hardware specifications This is correct because the operating system usually displays the available memory instead of the physical memory RAM built into the computer Various system components like the video adapter s GPU and PCI devices like Wireless LAN etc require their o...

Page 110: ... screen will deteriorate This is an intrinsic characteristic of LCD technology Maximum brightness is only available when operating in AC power mode Screen will dim when the computer is operated on battery power and you may not be able to increase the brightness of the screen Graphics Processing Unit GPU Graphics processing unit GPU performance may vary depending on product model design configurati...

Page 111: ...Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media PORTÉGÉ M930 User s Manual C 4 ...

Page 112: ...luetooth Specification Ver 3 0 HS or Ver 3 0 depending on the model you purchased as defined and approved by the Bluetooth Special Interest Group Logo certification with Bluetooth wireless technology as defined by the Bluetooth Special interest Group CAUTION about Wireless Devices The wireless devices have not completed verification of connection and operation with all devices which are using the ...

Page 113: ...oprietor of the building or responsible representatives of the organization These situations may for example include Using the Wireless products equipment on board of airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific orga...

Page 114: ...uencies in Europe Italy For private use a general authorization is required if WAS RLAN s are used outside own premises Luxembourg Implemented General authorization required for network and service supply Russian Federation Limited e i r p 100mW Permitted to use only for indoor applications closed industrial and warehouse areas and on board aircraft 1 Permitted to use for local networks of aircraf...

Page 115: ... 5GHz channel limitations apply for outdoor usage The user should use the wireless LAN utility to check the current channel of operation If operation is occurring outside of the allowable frequencies for outdoor use as listed above the user must contact the applicable national spectrum regulator to request a license for outdoor operation Canada Industry Canada IC This device complies with RSS 210 ...

Page 116: ...its for the general population consult Safety Code 6 obtainable from Health Canada s website www hc sc gc ca Caution Radio Frequency Interference Requirements This device is restricted to indoor use due to its operation in the 5 15 to 5 25GHz frequency range Taiwan Article 12 Without permission granted by the NCC any company enterprise or user is not allowed to change frequency enhance transmittin...

Page 117: ...F interference to other radio stations promptly change the frequency being used change the location of use or turn off the source of emissions 3 Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations 2 Indication for Wireless LAN The indication shown below appears on this equipment 1 2 4 This equipment uses a frequency o...

Page 118: ... a frequency bandwidth from 2 400 MHz to 2 483 5 MHz It is impossible to avoid the band of mobile object identification systems 4 About the JEITA 5GHz Wireless LAN supports W52 W53 W56 Channel PORTÉGÉ M930 User s Manual D 7 ...

Page 119: ...Cooling vents 2 7 2 8 D DC IN indicator 2 4 DC IN indicator 5 3 Display automatic power off 4 4 brightness down 3 9 brightness up 3 9 screen 2 3 Display controller 2 10 Documentation list 1 1 E Equipment checklist 1 1 External monitor problems 6 11 F FN 1 Reduce 3 10 FN 2 Enlarge 3 10 FN ESC Mute 3 9 FN F1 Lock 3 9 FN F2 Power Plan 3 9 FN F3 Sleep 3 9 FN F4 Hibernate 3 9 FN F5 Output 3 9 FN F6 Bri...

Page 120: ... Sticky key 3 10 Function keys F1 F12 3 7 Hot key functions 3 8 problems 6 6 Windows special keys 3 10 L LAN cable types 3 15 connecting 3 16 problems 6 11 M Media care Card care 3 19 Memory card care 3 19 memory media card inserting 3 20 removing 3 20 Memory media slot 3 17 Moving the computer 3 26 MultiMediaCard removing 3 20 P Password power on 4 4 Starting the computer by password 4 12 Supervi...

Page 121: ...SSD 6 7 TOSHIBA support 6 12 USB device 6 9 USB mouse 6 9 Wireless LAN 6 12 R Recovery hard disk drive 4 21 Recovery Media 4 20 Restarting the computer 1 10 S SD SDHC SDXC Card formatting 3 19 note 3 18 Security lock 3 23 Sleep Mode setting 1 7 System automatic 4 4 Solid State Drive 2 9 Solid state drive automatic power off 4 4 Sound system problems 6 10 T TOSHIBA Assist 4 2 TOSHIBA ConfigFree 4 2...

Page 122: ...Wireless LAN problems 6 12 PORTÉGÉ M930 User s Manual Index 4 ...

Page 123: ...T cathode ray tube DC direct current DDR double data rate DIMM dual inline memory module DVD digital versatile disc DVD R Digital Versatile Disc Recordable DVD RAM Digital Versatile Disc Random Access Memory DVD R DL Digital Versatile Disc Recordable Dual Layer DVD ROM Digital Versatile Disc Read Only Memory DVD RW Digital Versatile Disc ReWritable DVD R DL Digital Versatile Disc Recordable Double...

Page 124: ...D Secure Digital SDHC Secure Digital High Capacity SDRAM synchronous dynamic random access memory SLI Scalable Link Interface SSD Solid state drive TFT thin film transistor USB Universal Serial Bus UXGA ultra extended graphics array VGA video graphics array WAN wide area network WSXGA wide super extended graphics array WSXGA wide super extended graphics array plus WUXGA Wide Ultra Extended Graphic...