260
If Something Goes Wrong
Resolving a hardware conflict
5.375 x 8.375 ver 2.3
To access Windows
®
XP Help and Support:
1
Click
Start
, then click
Help and Support
.
The Help and Support window appears.
2
Then do one or both of the following:
❖
In the search field, type the topic of the problem with
which you need help and follow the on-screen
instructions.
❖
Click a problem about which you would like help from
the listings and follow the on-screen instructions.
You can connect to Support Online by clicking
Support
from
the menu.
Resolving a hardware conflict
If you receive an error message telling you there is a device
driver conflict or a general hardware problem, try using
Windows
®
Help and Support to troubleshoot the problem
first.
For help on hardware conflicts:
1
Click Start, then click
Help and Support
.
2
Click the
Hardware
link in the window’s left pane.
A list of category links appear.
3
Click the
Fixing a hardware problem
.
4
Choose from specific topics and follow the steps.
If there is still a problem, the operating system should display
a message that explains what the conflict is.