User’s Manual
8-1
Chapter 8
Troubleshooting
TOSHIBA designed the computer for durability. However, should problems
occur, following the procedures in this chapter can help to determine the
cause.
All readers should become familiar with this chapter. Knowing what might
go wrong can help prevent problems from occurring.
Problem solving process
Resolving problems will be much easier if you observe the following
guidelines:
■
Stop immediately when you recognize a problem exists. Further action
may result in data loss or damage. You may destroy valuable
problem-related information that can help solve the problem.
■
Observe what is happening. Write down what the system is doing and
what actions you performed immediately before the problem occurred.
If you have a printer attached, print a copy of the screen using
PrtSc
.
The questions and procedures offered in this chapter are meant as a guide,
they are not definitive problem solving techniques. Many problems can be
solved simply, but a few may require help from your dealer. If you find you
need to consult your dealer or others, be prepared to describe the problem
in as much detail as possible.
Summary of Contents for PTM70U-00C007
Page 1: ...User s Manual TECRA M7 ...
Page 12: ...xii User s Manual ...
Page 16: ...xvi User s Manual ...
Page 144: ...5 10 User s Manual The Keyboard ...
Page 174: ...7 12 User s Manual HW Setup BIOS Setup ...
Page 198: ...8 24 User s Manual Troubleshooting ...
Page 202: ...A 4 User s Manual Specifications ...
Page 214: ...D 6 User s Manual Bluetooth wireless technology Interoperability ...
Page 218: ...F 2 User s Manual TOSHIBA Anti theft Protection Timer ...
Page 222: ...G 4 User s Manual Legal Footnotes ...
Page 243: ...User s Manual Index 5 Index X xD picture card 3 18 inserting 3 19 removing 3 19 ...
Page 244: ...Index 6 User s Manual Index ...