2 Troubleshooting Procedures
2.2 Troubleshooting Flowchart
2.2 Troubleshooting
Flowchart
Use the flowchart in Figure 2-1 as a guide for determining which troubleshooting procedures
to execute. Before going through the flowchart steps, verify the following:
Ask the user if a password is registered and, if it is, ask him or her to enter the
password.
Verify with the customer that Toshiba Windows is installed on the hard disk. Non-
Windows operating systems can cause the computer to malfunction.
Make sure all optional equipment is removed from the computer.
Make sure the External USB floppy disk drive is empty.
2-2
QOSMIO E10 Maintenance Manual (960-492)
Summary of Contents for Qosmio E10
Page 10: ...x QOSMIO E10 Maintenance Manual 960 492 ...
Page 11: ...Chapter 1 Hardware Overview ...
Page 12: ...1 Hardware Overview 1 Hardware Overview 1 ii QOSMIO E10 Maintenance Manual 960 492 ...
Page 41: ...Chapter 2 Troubleshooting Procedures ...
Page 42: ...2 Troubleshooting Procedures 2 2 ii QOSMIO E10 Maintenance Manual 960 492 ...
Page 46: ...2 Troubleshooting Procedures 2 vi QOSMIO E10 Maintenance Manual 960 492 ...
Page 107: ...Chapter 3 Tests and Diagnostics ...
Page 108: ...3 Tests and Diagnostics 3 ii QOSMIO E10 Maintenance Manual 960 492 ...
Page 112: ...3 Tests and Diagnostics 3 vi QOSMIO E10 Maintenance Manual 960 492 ...
Page 203: ...Chapter 4 Replacement Procedures ...
Page 204: ...4 Replacement Procedures 4 4 ii QOSMIO E10 Maintenance Manual 960 492 ...
Page 297: ...Appendices ...
Page 298: ...Appendices App ii QOSMIO E10 Maintenance Manual 960 492 ...
Page 311: ...Appendices Apx A Handling the LCD Module A 6 QOSMIO E10 Maintenance Manual 960 492 ...
Page 355: ...Appendices Apx C Pin Assignment C 34 QOSMIO E10 Maintenance Manual 960 492 ...
Page 365: ...Appendices Apx E Key Layout E 2 QOSMIO E10 Maintenance Manual 960 492 ...
Page 367: ...Appendices Apx F Wiring Diagrams F 2 QOSMIO E10 Maintenance Manual 960 492 ...
Page 369: ...Appendices Appendix G BIOS Rewrite Procedures G 2 QOSMIO E10 Maintenance Manual 960 492 ...
Page 371: ...Appendices Appendix H EC KBC Rewrite Procedures H 2 QOSMIO E10 Maintenance Manual 960 492 ...
Page 373: ...Appendices Apx I Reliability I 2 QOSMIO E10 Maintenance Manual 960 492 ...