2 Troubleshooting Procedures
2.12 LAN Troubleshooting
2.12 LAN Troubleshooting
To check if the computer’s LAN is malfunctioning or not, follow the troubleshooting
procedures below as instructed.
Procedure 1: Diagnostic Test Program Execution Check
Procedure 2: Connector Check and Replacement Check
Procedure 1
Diagnostic Test Program Execution Check
Execute LAN test in the LAN/Modem/Bluettoth/IEEE1394 test program. Refer to Chapter 3,
Tests and Diagnostics
for more information on how to perform the test program.
If any error is detected by the test, go to Procedure 2.
Procedure 2
Connector Check and Replacement Check
LAN is connected to LAN jack that is connected to system board. If LAN malfunctions, the
connection of cable, board and module may be defective. Otherwise, they may be faulty.
Check 1 Make sure LAN cable is firmly connected to the LAN jack. If the problem still
occurs, perform Check 2.
CN4100
<System board>
LAN cable
LAN harness
Check 2 LAN cable may be faulty. Replace it with a new one. If the problem still occurs,
perform Check 3.
Check 2 LAN harness may be faulty. Replace it with a new one. If the problem still occurs,
perform Check 4.
Check 4 System board may be faulty. Replace it with a new one following the instruction
in Chapter 4.
QOSMIO G20 Maintenance Manual (960-511) [CONFIDENTIAL]
2-57
Summary of Contents for QOSMIO G20 Series
Page 10: ...x CONFIDENTIAL QOSMIO G20 Maintenance Manual 960 511 ...
Page 11: ...Chapter 1 Hardware Overview CONFIDENTIAL ...
Page 12: ...1 Hardware Overview 1 ii CONFIDENTIAL QOSMIO G20 Maintenance Manual 960 511 ...
Page 38: ...1 9 AC Adapter 1 Hardware Overview 1 24 CONFIDENTIAL QOSMIO G20 Maintenance Manual 960 511 ...
Page 39: ...Chapter 2 Troubleshooting Procedures CONFIDENTIAL ...
Page 40: ...2 2 ii CONFIDENTIAL QOSMIO G20 Maintenance Manual 960 511 ...
Page 44: ...2 vi CONFIDENTIAL QOSMIO G20 Maintenance Manual 960 511 ...
Page 113: ...Chapter 3 Tests and Diagnostics CONFIDENTIAL ...
Page 114: ...3 Tests and Diagnostics 3 3 ii CONFIDENTIAL QOSMIO G20 Maintenance Manual 960 511 ...
Page 223: ...3 Tests and Diagnostics 3 32 SETUP QOSMIO G20 Maintenance Manual 960 511 CONFIDENTIAL 3 105 ...
Page 236: ...3 32 SETUP 3 Tests and Diagnostics 3 118 CONFIDENTIAL QOSMIO G20 Maintenance Manual 960 511 ...
Page 237: ...Chapter 4 Replacement Procedures CONFIDENTIAL ...
Page 238: ...4 Replacement Procedures 4 4 ii CONFIDENTIAL QOSMIO G20 Maintenance Manual 960 511 ...
Page 331: ...Appendices CONFIDENTIAL ...
Page 332: ...App ii CONFIDENTIAL QOSMIO G20 Maintenance Manual 960 511 ...
Page 347: ...Appendix A Handling the LCD Module A 6 CONFIDENTIAL QOSMIO G20 Maintenance Manual 960 511 ...
Page 354: ...Appendix B Board Layout B 4 SD board QOSMIO G20 Maintenance Manual 960 511 CONFIDENTIAL B 7 ...
Page 412: ...Appendix G BIOS Rewrite Procedures G 2 CONFIDENTIAL QOSMIO G20 Maintenance Manual 960 511 ...
Page 416: ...Appendix I Reliability I 2 CONFIDENTIAL QOSMIO G20 Maintenance Manual 960 511 ...