2.15 Sound Troubleshooting
2 Troubleshooting Procedures
2.15 Sound Troubleshooting
To check if the sound function is malfunctioning or not, follow the troubleshooting procedures
below as instructed.
Procedure 1: Diagnostic Test Program Execution Check
Procedure 2: Connector Check
Procedure 3: Replacement Check
Procedure 1
Diagnostic Test Program Execution Check
Execute the Sound test in Sound Test program disk. Refer to Chapter 3,
Tests and Diagnostics
for more information on how to perform the test program.
If any error is detected by the test, go to Procedure 2.
Procedure 2
Connector Check
The connection of sound system is shown in the following figure.
Headphone
Speaker (L)
J6001
CN6000
CN4622
Internal
microphone
<SJ board>
DS6000
External
microphone
<SD board>
CN9520
CN6002
CN9510
<System board>
CN9500
Speaker (R)
CN6003
SJ board harness
SD board harness
As the connection may be defective, disassemble the PC and check each connection.
If the problem still occurs, go to Procedure 3.
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QOSMIO G20 Maintenance Manual (960-511)
Summary of Contents for QOSMIO G20 Series
Page 10: ...x CONFIDENTIAL QOSMIO G20 Maintenance Manual 960 511 ...
Page 11: ...Chapter 1 Hardware Overview CONFIDENTIAL ...
Page 12: ...1 Hardware Overview 1 ii CONFIDENTIAL QOSMIO G20 Maintenance Manual 960 511 ...
Page 38: ...1 9 AC Adapter 1 Hardware Overview 1 24 CONFIDENTIAL QOSMIO G20 Maintenance Manual 960 511 ...
Page 39: ...Chapter 2 Troubleshooting Procedures CONFIDENTIAL ...
Page 40: ...2 2 ii CONFIDENTIAL QOSMIO G20 Maintenance Manual 960 511 ...
Page 44: ...2 vi CONFIDENTIAL QOSMIO G20 Maintenance Manual 960 511 ...
Page 113: ...Chapter 3 Tests and Diagnostics CONFIDENTIAL ...
Page 114: ...3 Tests and Diagnostics 3 3 ii CONFIDENTIAL QOSMIO G20 Maintenance Manual 960 511 ...
Page 223: ...3 Tests and Diagnostics 3 32 SETUP QOSMIO G20 Maintenance Manual 960 511 CONFIDENTIAL 3 105 ...
Page 236: ...3 32 SETUP 3 Tests and Diagnostics 3 118 CONFIDENTIAL QOSMIO G20 Maintenance Manual 960 511 ...
Page 237: ...Chapter 4 Replacement Procedures CONFIDENTIAL ...
Page 238: ...4 Replacement Procedures 4 4 ii CONFIDENTIAL QOSMIO G20 Maintenance Manual 960 511 ...
Page 331: ...Appendices CONFIDENTIAL ...
Page 332: ...App ii CONFIDENTIAL QOSMIO G20 Maintenance Manual 960 511 ...
Page 347: ...Appendix A Handling the LCD Module A 6 CONFIDENTIAL QOSMIO G20 Maintenance Manual 960 511 ...
Page 354: ...Appendix B Board Layout B 4 SD board QOSMIO G20 Maintenance Manual 960 511 CONFIDENTIAL B 7 ...
Page 412: ...Appendix G BIOS Rewrite Procedures G 2 CONFIDENTIAL QOSMIO G20 Maintenance Manual 960 511 ...
Page 416: ...Appendix I Reliability I 2 CONFIDENTIAL QOSMIO G20 Maintenance Manual 960 511 ...