2 Troubleshooting Procedures
2.6 2.5” HDD Troubleshooting
2.6 2.5” HDD Troubleshooting
To check if 2.5” HDD is malfunctioning or not, follow the troubleshooting procedures below
as instructed.
Procedure 1: Partition Check
Procedure 2: Message Check
Procedure 3: Format Check
Procedure 4: Diagnostic Test Program Execution Check
Procedure 5: Connector Check and Replacement Check
CAUTION
: The contents of the hard disk will be erased when the 2.5” HDD
troubleshooting procedures are executed. Transfer the contents of the hard
disk to floppy disks or other storage drive(s). For the backup, refer to the
User’s Manual.
Procedure 1
Partition Check
Insert the Toshiba MS-DOS system disk and start the computer. Perform the following
checks:
Check 1 Input
C:
and press
Enter
. If you cannot change to drive C, go to Check 2. If you
can change to drive C, go to Procedure 2.
Check 2 Input
FDISK
and press
Enter
. Choose Display Partition Information from the
FDISK menu. If drive C is listed in the Display Partition Information, go to Check
3. If drive C is not listed, return to the FDISK menu and choose the option to
create a DOS partition or a logical DOS drive on drive C. If the problem still
occurs, go to Procedure 2.
Check 3 If drive C is listed as active in the FDISK menu, go to Check 4. If drive C is not
listed as active, return to the FDISK menu and choose the option to set the active
partition for drive C. Then go to Procedure 2.
Check 4 Remove the system disk from the FDD and reboot the computer. If the problem
still occurs, go to Procedure 2. Otherwise, the 2.5” HDD is operating normally.
QOSMIO G20 Maintenance Manual (960-511) [CONFIDENTIAL]
2-41
Summary of Contents for QOSMIO G20 Series
Page 10: ...x CONFIDENTIAL QOSMIO G20 Maintenance Manual 960 511 ...
Page 11: ...Chapter 1 Hardware Overview CONFIDENTIAL ...
Page 12: ...1 Hardware Overview 1 ii CONFIDENTIAL QOSMIO G20 Maintenance Manual 960 511 ...
Page 38: ...1 9 AC Adapter 1 Hardware Overview 1 24 CONFIDENTIAL QOSMIO G20 Maintenance Manual 960 511 ...
Page 39: ...Chapter 2 Troubleshooting Procedures CONFIDENTIAL ...
Page 40: ...2 2 ii CONFIDENTIAL QOSMIO G20 Maintenance Manual 960 511 ...
Page 44: ...2 vi CONFIDENTIAL QOSMIO G20 Maintenance Manual 960 511 ...
Page 113: ...Chapter 3 Tests and Diagnostics CONFIDENTIAL ...
Page 114: ...3 Tests and Diagnostics 3 3 ii CONFIDENTIAL QOSMIO G20 Maintenance Manual 960 511 ...
Page 223: ...3 Tests and Diagnostics 3 32 SETUP QOSMIO G20 Maintenance Manual 960 511 CONFIDENTIAL 3 105 ...
Page 236: ...3 32 SETUP 3 Tests and Diagnostics 3 118 CONFIDENTIAL QOSMIO G20 Maintenance Manual 960 511 ...
Page 237: ...Chapter 4 Replacement Procedures CONFIDENTIAL ...
Page 238: ...4 Replacement Procedures 4 4 ii CONFIDENTIAL QOSMIO G20 Maintenance Manual 960 511 ...
Page 331: ...Appendices CONFIDENTIAL ...
Page 332: ...App ii CONFIDENTIAL QOSMIO G20 Maintenance Manual 960 511 ...
Page 347: ...Appendix A Handling the LCD Module A 6 CONFIDENTIAL QOSMIO G20 Maintenance Manual 960 511 ...
Page 354: ...Appendix B Board Layout B 4 SD board QOSMIO G20 Maintenance Manual 960 511 CONFIDENTIAL B 7 ...
Page 412: ...Appendix G BIOS Rewrite Procedures G 2 CONFIDENTIAL QOSMIO G20 Maintenance Manual 960 511 ...
Page 416: ...Appendix I Reliability I 2 CONFIDENTIAL QOSMIO G20 Maintenance Manual 960 511 ...