2 Troubleshooting Procedures
2.10 Optical Disk Drive Troubleshooting
2.10 Optical Disk Drive Troubleshooting
To check if optical disk drive is malfunctioning or not, follow the troubleshooting procedures
below as instructed.
Procedure 1: Diagnostic Test Program Execution Check
Procedure 2: Connector Check and Replacement Check
Procedure 1
Diagnostic Test Program Execution Check
Execute the CD-ROM/DVD-ROM Test in the Diagnostic Program. Refer to Chapter 3,
Tests
and Diagnostics
for more information on how to perform the test program.
Prepare the tools before the test.
If any error is detected by the test, go to Procedure 2.
Procedure 2
Connector Check and Replacement Check
The connection may be defective among the optical disk drive and system board. Otherwise,
they may be faulty. Disassemble the computer following the steps described in Chapter 4,
Replacement Procedure
and perform the following checks:
Check 1 Make sure optical disk drive is firmly connected to the connector on system board.
If the connection is loose, reconnect it firmly and return to Procedure 1. If the
problem still occurs, perform Check 2.
Check 2 Optical disk drive may be faulty. Replace it with a new one following the steps in
Chapter 4,
Replacement Procedure
. If the problem still occurs, perform Check 3.
Check 3 System board may be faulty. Replace it with new one following the instructions in
Chapter 4,
Replacement Procedure
.
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[CONFIDENTIAL]
QOSMIO G30 Maintenance Manual (960-546)
Summary of Contents for Qosmio G30
Page 10: ...x CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...
Page 11: ... CONFIDENTIAL Chapter 1 Hardware Overview ...
Page 40: ...1 Hardware Overview 1 9 AC Adapter 1 26 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...
Page 41: ... CONFIDENTIAL Chapter 2 Troubleshooting Procedures ...
Page 42: ...2 Troubleshooting Procedures 2 ii CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 2 ...
Page 46: ...2 Troubleshooting Procedures 2 vi CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...
Page 125: ... CONFIDENTIAL Chapter 3 Tests and Diagnostics ...
Page 126: ...3 Tests and Diagnostics 3 ii CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 3 ...
Page 228: ...3 Tests and Diagnostics 3 31 SETUP 3 98 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...
Page 241: ... CONFIDENTIAL Chapter 4 Replacement Procedures ...
Page 242: ...4 Replacement Procedures 4 ii CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 4 ...
Page 353: ... CONFIDENTIAL Appendices ...
Page 354: ...Appendices App ii CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...
Page 378: ...Appendices Appendix B Board Layout B 10 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...
Page 414: ...Appendices Appendix C Pin Assignments C 36 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...
Page 426: ...Appendices Appendix F Wiring diagrams F 2 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 511 ...
Page 432: ...Appendices Appendix I Reliability I 2 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...