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2.6 HDD Troubleshooting
2 Troubleshooting Procedures
PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL]
2-35
2
2.6 HDD
Troubleshooting
This section describes how to determine if the HDD is functioning properly. Perform the
steps below starting with Procedure 1 and continuing with the other procedures as required.
Procedure 1: Message Check
Procedure 2: Partition Check
Procedure 3: Format Check
Procedure 4: Diagnostic Test Program Execution Check
Procedure 5: Connector Check and Replacement Check
CAUTION
: The contents of the hard disk will be erased when you execute the HDD
troubleshooting procedures. Transfer the contents of the hard disk to floppy
disks or other storage media.
Procedure 1
Message Check
When the computer’s HDD does not function properly, some of the following error messages
may appear on the display. Start with Check 1 below and perform the other checks as
instructed.
Check 1 If any of the following messages appear, go to Procedure 5. If the following
messages do not appear, perform Check 2.
HDC ERROR (After 5 seconds this message will disappear.)
or
IDE #0 ERROR (After 5 seconds this message will disappear.)
or
IDE #1 ERROR (After 5 seconds this message will disappear.)
Check 2 If either of the following messages appears, go to Procedure 2. If the following
messages do not appear, perform Check 3.
Insert system disk in drive
Press any key when ready .....
or
Non-System disk or disk error
Replace and press any key
Check 3 Make sure the Hard Disk option is set to not used. If it is set to not used, choose
another setting and restart the computer. If the problem still exists, go to
Procedure 2.
Summary of Contents for R500 S5001X - Portege - Core 2 Duo 1.2 GHz
Page 10: ...x CONFIDENTIAL PORTÉGÉ R400 Maintenance Manual 960 623 ...
Page 11: ... CONFIDENTIAL Chapter 1 Hardware Overview ...
Page 12: ...1 Hardware Overview 1 ii CONFIDENTIAL PORTEGE R500 Maintenance Manual 960 634 ...
Page 40: ...1 Hardware Overview 1 11 AC Adapter 1 26 CONFIDENTIAL PORTEGE R500 Maintenance Manual 960 634 ...
Page 41: ... CONFIDENTIAL Chapter 2 Troubleshooting Procedures ...
Page 42: ...2 Troubleshooting Procedures 2 ii CONFIDENTIAL PORTEGE R500 Maintenance Manual 960 634 ...
Page 107: ... CONFIDENTIAL Chapter 3 Tests and Diagnostics ...
Page 108: ...3 Tests and Diagnostics 3 ii CONFIDENTIAL PORTEGE R500 Maintenance Manual 960 634 3 ...
Page 112: ...3 Tests and Diagnostics 3 vi CONFIDENTIAL PORTEGE R500 Maintenance Manual 960 634 ...
Page 211: ...Chapter 4 Replacement Procedures CONFIDENTIAL ...
Page 212: ...4 Replacement Procedures 4 ii CONFIDENTIAL PORTÉGÉ R500 Maintenance Manual 960 634 ...
Page 216: ...4 Replacement Procedures 4 vi CONFIDENTIAL PORTÉGÉ R500 Maintenance Manual 960 634 ...
Page 282: ...4 Replacement Procedures 4 25 Hinge 4 66 CONFIDENTIAL PORTÉGÉ R500 Maintenance Manual 960 634 ...
Page 283: ... CONFIDENTIAL Appendices ...
Page 284: ...Appendices App ii CONFIDENTIAL PORTEGE R500 Maintenance Manual 960 634 ...
Page 292: ...Appendices App x CONFIDENTIAL PORTEGE R500 Maintenance Manual 960 634 ...
Page 364: ...Appendices Appendix I Reliability I 2 CONFIDENTIAL PORTEGE R500 Maintenance Manual 960 634 ...