197
If Something Goes Wrong
DVD operating problems
3
Use the DVD player software that came with your computer to
view DVD movies.
4
Clean the disc and try again.
A dirty drive can also cause audio problems. If you have tried
several discs and all fail, consider sending your drive to an
authorized service provider to get it cleaned.
5
Verify that your computer recognizes your optical disc drive by
clicking
Start
, and then
Computer
. The optical disc drive
should appear in the list.
6
See
“Checking device properties” on page 183
for instructions
on using Device Manager to view the optical disc drive
properties.
7
Check the Toshiba Web site for new information on optical
disc drives and their operation.
A blank screen appears while watching a DVD-ROM movie
or title.
Change the setting for when to turn off the display using the
following steps:
1
Click
Start
,
Control Panel
,
System and Security
, and then
Power Options
.
2
Click
Choose when to turn off the display
in the left pane.
3
To turn off the display, select
Never
in the drop-down lists.
4
Click
Save changes
.
The screen saver runs while you are watching a movie or title.
If the screen saver is enabled, it runs on top of any movie or title
you are watching. To disable the screen saver:
1
Right-click on the desktop and click
Personalize
in the menu.
2
Click
Screen Saver
in the lower-right corner of the window.
3
Select
None
from the
Screen saver
drop-down list.
4
Click
OK
.