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 Thank you for purchasing this Toshiba air conditioner.
Please read carefully through these instructions that contain important information which complies with the 
Machinery Directive (Directive 2006/42/EC), and ensure that you understand them.
After completing the installation work, hand over this Installation Manual as well as the Owner’s Manual provided to 
the user, and ask the user to keep them in a safe place for future reference.

Generic Denomination: Air Conditioner

De

fi

nition of Quali

fi

ed Installer or Quali

fi

ed Service Person

The air conditioner must be installed, maintained, repaired and removed by a quali

fi

ed installer or quali

fi

ed service 

person. When any of these jobs is to be done, ask a quali

fi

ed installer or quali

fi

ed service person to do them for 

you. A quali

fi

ed installer or quali

fi

ed service person is an agent who has the quali

fi

cations and knowledge described 

in the table below.

De

fi

nition of Protective Gear

When the air conditioner is to be transported, installed, maintained, repaired or removed, wear protective gloves 
and ‘safety’ work clothing.
In addition to such normal protective gear, wear the protective gear described below when undertaking the special 
work detailed in the table below.
Failure to wear the proper protective gear is dangerous because you will be more susceptible to injury, burns, 
electric shocks and other injuries.

Work undertaken

Protective gear worn

All types of work

Protective gloves ‘Safety’ working clothing

Electrical-related work

Gloves to provide protection for electricians
Insulating shoes
Clothing to provide protection from electric shock

Work done at heights
(50 cm or more)

Helmets for use in industry

Transportation of 
heavy objects

Shoes with additional protective toe cap

Repair of outdoor unit

Gloves to provide protection for electricians

Agent

Quali

fi

cations and knowledge which the agent must have

Quali

fi

ed 

installer

• The quali

fi

ed installer is a person who installs, maintains, relocates and removes the air conditioners 

made by Toshiba Carrier Corporation. He or she has been trained to install, maintain, relocate and 
remove the air conditioners made by Toshiba Carrier Corporation or, alternatively, he or she has 
been instructed in such operations by an individual or individuals who have been trained and is thus 
thoroughly acquainted with the knowledge related to these operations.

• The quali

fi

ed installer who is allowed to do the electrical work involved in installation, relocation 

and removal has the quali

fi

cations pertaining to this electrical work as stipulated by the local laws 

and regulations, and he or she is a person who has been trained in matters relating to electrical 
work on the air conditioners made by Toshiba Carrier Corporation or, alternatively, he or she has 
been instructed in such matters by an individual or individuals who have been trained and is thus 
thoroughly acquainted with the knowledge related to this work.

• The quali

fi

ed installer who is allowed to do the refrigerant handling and piping work involved in 

installation, relocation and removal has the quali

fi

cations pertaining to this refrigerant handling 

and piping work as stipulated by the local laws and regulations, and he or she is a person who 
has been trained in matters relating to refrigerant handling and piping work on the air conditioners 
made by Toshiba Carrier Corporation or, alternatively, he or she has been instructed in such matters 
by an individual or individuals who have been trained and is thus thoroughly acquainted with the 
knowledge related to this work.

• The quali

fi

ed installer who is allowed to work at heights has been trained in matters relating to 

working at heights with the air conditioners made by Toshiba Carrier Corporation or, alternatively, 
he or she has been instructed in such matters by an individual or individuals who have been trained 
and is thus thoroughly acquainted with the knowledge related to this work.

Quali

fi

ed 

service person

• The quali

fi

ed service person is a person who installs, repairs, maintains, relocates and removes 

the air conditioners made by Toshiba Carrier Corporation. He or she has been trained to install, 
repair, maintain, relocate and remove the air conditioners made by Toshiba Carrier Corporation or, 
alternatively, he or she has been instructed in such operations by an individual or individuals who 
have been trained and is thus thoroughly acquainted with the knowledge related to these operations.

• The quali

fi

ed service person who is allowed to do the electrical work involved in installation, repair, 

relocation and removal has the quali

fi

cations pertaining to this electrical work as stipulated by the 

local laws and regulations, and he or she is a person who has been trained in matters relating to 
electrical work on the air conditioners made by Toshiba Carrier Corporation or, alternatively, he or 
she has been instructed in such matters by an individual or individuals who have been trained and is 
thus thoroughly acquainted with the knowledge related to this work.

• The quali

fi

ed service person who is allowed to do the refrigerant handling and piping work involved 

in installation, repair, relocation and removal has the quali

fi

cations pertaining to this refrigerant 

handling and piping work as stipulated by the local laws and regulations, and he or she is a 
person who has been trained in matters relating to refrigerant handling and piping work on the air 
conditioners made by Toshiba Carrier Corporation or, alternatively, he or she has been instructed 
in such matters by an individual or individuals who have been trained and is thus thoroughly 
acquainted with the knowledge related to this work.

• The quali

fi

ed service person who is allowed to work at heights has been trained in matters relating 

to working at heights with the air conditioners made by Toshiba Carrier Corporation or, alternatively, 
he or she has been instructed in such matters by an individual or individuals who have been trained 
and is thus thoroughly acquainted with the knowledge related to this work.

These safety cautions describe important matters concerning safety to prevent injury to users or other people 
and damages to property. Please read through this manual after understanding the contents below (meanings of 
indications), and be sure to follow the description.

Indication

Meaning of Indication

 WARNING

Text set off in this manner indicates that failure to adhere to the directions in the warning could 
result in serious bodily harm (*1) or loss of life if the product is handled improperly.

 CAUTION

Text set off in this manner indicates that failure to adhere to the directions in the caution could 
result in slight injury (*2) or damage (*3) to property if the product is handled improperly.

*1:  Serious bodily harm indicates loss of eyesight, injury, burns, electric shock, bone fracture, poisoning, and 

other injuries which leave aftereffect and require hospitalization or long-term treatment as an outpatient.

*2:  Slight injury indicates injury, burns, electric shock, and other injuries which do not require hospitalization 

or longterm treatment as an outpatient.

*3:  Damage to property indicates damage extending to buildings, household effects, domestic livestock, and 

pets.

MEANINGS OF SYMBOLS DISPLAYED ON THE UNIT

WARNING

(Risk of 

fi

re)

This mark is for R32 refrigerant only. 
In case that refrigerant type is R32, this unit uses a 

fl

ammable refrigerant. 

If refrigerant leaks and comes in contact with 

fi

re or heating part, it will create 

harmful gas and there is risk of 

fi

re.

Read the OWNER’S MANUAL carefully before operation.

Service personnel are required to carefully read the OWNER’S MANUAL and INSTALLATION 
MANUAL before operation.

Further information is available in the OWNER’S MANUAL, INSTALLATION MANUAL, and the 
like.

Summary of Contents for RAV-HM1101CTP-E

Page 1: ...R CONDITIONER SPLIT TYPE Installation Manual For commercial use Indoor Unit Model name Ceiling Type RAV HM401CTP E RAV HM561CTP E RAV HM801CTP E RAV HM901CTP E RAV HM1101CTP E RAV HM1401CTP E RAV HM1601CTP E R32 ...

Page 2: ...ir Conditioner This Manual describes the installation method of the indoor unit For installation of the outdoor unit follow the Installation Manual attached to the outdoor unit For precaution for safety follow the Installation Manual attached to the outdoor unit ADOPTION OF R32 REFRIGERANT This Air Conditioner has adopted a refrigerant HFC R32 which does not destroy the ozone layer Be sure to chec...

Page 3: ...ucted in such matters by an individual or individuals who have been trained and is thus thoroughly acquainted with the knowledge related to this work Qualified service person The qualified service person is a person who installs repairs maintains relocates and removes the air conditioners made by Toshiba Carrier Corporation He or she has been trained to install repair maintain relocate and remove ...

Page 4: ...s to install the air conditioner Only a qualified installer 1 or qualified service person 1 is allowed to do installation work Inappropriate installation may result in water leakage electric shock or fire Do not use any refrigerant different from the one specified for complement or replacement Otherwise abnormally high pressure may be generated in the refrigeration cycle which may result in a fail...

Page 5: ...tage inside the unit You may get electric shock when removing the cover and main unit To transport the air conditioner wear shoes with additional protective toe caps To transport the air conditioner do not take hold of the bands around the packing carton You may injure yourself if the bands should break This appliance is intended to be used by expert or trained users in shops in light industry or ...

Page 6: ...ly may result in electric shocks and or electrical leaks To connect the electrical wires repair the electrical parts or undertake other electrical jobs wear gloves to provide protection for electricians insulating shoes and clothing to provide protection from electric shocks Failure to wear this protective gear may result in electric shocks Use wiring that meets the specifications in the Installat...

Page 7: ...operly Explanations given to user Upon completion of the installation work tell the user where the circuit breaker is located If the user does not know where the circuit breaker is he or she will not be able to turn it off in the event that trouble has occurred in the air conditioner If the fan grille is damaged do not approach the outdoor unit but set the circuit breaker to the OFF position and c...

Page 8: ... Service Person 2 Accessory parts Part name Q ty Shape Usage Installation Manual 1 This manual Hand over to customers For other languages that do not appear in this Installation Manual please refer to the enclosed CD R Owner s Manual 1 Hand over to customers For other languages that do not appear in this Owner s Manual please refer to the enclosed CD R CD ROM 1 Owner s Manual and Installation Manu...

Page 9: ...installed that would be compromised by wetness If the drain has become blocked or when the humidity is over 80 condensation from the indoor unit will drip possibly causing damage to anything underneath In the case of the wireless type of system rooms with the inverter type of fluorescent lighting or locations exposed to direct sunlight The signals from the wireless remote controller may not be sen...

Page 10: ...d install hanging bolts For the dimensions of the hanging bolt pitches refer to the external view and installation pattern Procure hanging bolts washer and nuts for installing the indoor unit these are not supplied Hanging bolt M10 or W3 8 4 pieces Nut M10 or W3 8 8 pieces To fasten the hanging bracket from above and below twelve pieces of nuts are required How to use attached installation pattern...

Page 11: ...anel Left side Groove Draw out direction of pipe wire Decide installation place of the unit and draw out direction of pipe and wire Pipe knockout hole In case of taking pipe from the rear side Cut off the groove section with a plastic cutter In case of taking pipe from right side Cut off the groove section with a metal saw or plastic cutter In case of taking pipe from left side Taking pipe from le...

Page 12: ... double nuts Screw Hanging bracket Bolts for fastening the hanging bracket Loosen these bolts Use bolts to fasten the hanging bracket Indoor Unit 7 to 12 mm Adjust the length of the bolts for fastening the hanging bracket Front Unit mm N inside dimension Ceiling surface Attaching the hanging bracket first Hanging bolt locally procured Hanging bracket fixing board Bolts for fastening the hanging br...

Page 13: ...cure the pipe using the hose bands provided Use of an adhesive agent may damage the drain pipe connecting port or cause water to leak Drain pipe connecting port hard socket Pipe material size and insulator The following materials for piping work and insulating process are procured locally Pipe material Hard vinyl chloride pipe VP20 Nominal outer diameter Ø26 mm Insulator Foamed polyethylene foam t...

Page 14: ...ength and height difference They vary depending on the outdoor unit For details refer to the Installation Manual attached to the outdoor unit CAUTION IMPORTANT 4 POINTS FOR PIPING WORK 1 Reusable mechanical connectors and flared joints are not allowed indoors When mechanical connectors are reused indoors sealing parts shall be renewed When flared joints are reused indoors the flare part shall be r...

Page 15: ...t Do not use the refrigerant sealed in the outdoor unit for evacuation REQUIREMENT For the tools such as charge hose use those manufactured exclusively for R32 Refrigerant amount to be added For addition of the refrigerant add refrigerant R32 referring to the attached Installation Manual of outdoor unit Use a scale to charge the refrigerant of specified amount REQUIREMENT Charging an excessive or ...

Page 16: ...ing and remote controller inter unit wiring L L1 L2 Ln In case of wired type only Up to 500 m 2 remote controllers Up to 300 m In case of wireless type included Up to 400 m Total wire length of remote controller inter unit wiring L1 L2 Ln Up to 200 m The remote controller wiring length differs depending on the remote controller used For details refer to the Installation Manual attached to the remo...

Page 17: ...ends of the shield wire to earth leads Connect earth wires for each indoor unit in the simultaneous twin simultaneous triple and simultaneous double twin systems Remote controller inter unit wiring Indoor side Indoor power inter unit wiring Electrical control box cover P C board Terminal block Indoor Outdoor connecting wires Run the Indoor Outdoor connecting wires here through the clamp base and f...

Page 18: ...remote controller becomes available Power on SETTING flashes Approx 5 minutes SETTING goes out Remote controller is available When power is turned on for the second or later time It takes approx 1 minute until the remote controller becomes available Power on SETTING flashes Approx 1 minute SETTING goes out Remote controller is available Normal settings were made when the indoor unit was shipped fr...

Page 19: ...etting According to the installation condition the filter sign term Notification of filter cleaning can be changed Follow to the basic operation procedure 1 2 3 4 5 6 For the CODE No in Procedure 4 specify 01 For the SET DATA in Procedure 5 select the SET DATA of filter sign term from the following table SET DATA Filter sign term 0000 None 0001 150H 0002 2500H Factory default 0003 5000H 0004 10000...

Page 20: ...address setup change The above address is set by the automatic addressing when the power is turned on However line addresses and indoor addresses are set randomly For this reason change the setting to match line addresses with indoor addresses 8 C operation Pre heating operation can be set for cold regions where room temperature drops to below zero Follow to the basic opreration procedure 1 2 3 4 ...

Page 21: ... power is turned on for the first time after installation it takes approx 5 minutes until the remote controller becomes available In the case of subsequent power on it takes approx 1 minute until the remote controller becomes available Execute a test run after the predetermined time has passed 2 Push ON OFF button on the remote controller select Cool or Heat with MODE button and then select HIGH w...

Page 22: ...erform cooling operation depending on temperature conditions Check the wiring and piping of the indoor and outdoor units in forced cooling mode TEMPORARY button 3 Cooling test run Heating test run Set the temperature to 17 C with the temp setup buttons Set the temperature to 30 C with the temp setup buttons 4 Cooling test run Heating test run After confirming a signal receiving sound beep immediat...

Page 23: ...ral rule when an indoor unit is operated for 8 hours or more daily clean the indoor unit and outdoor unit at least once every 3 months Ask a professional for this cleaning maintenance work Such maintenance can extend the life of the product though it involves the owner s expense Failure to clean the indoor and outdoor units regularly will result in poor performance freezing water leakage and even ...

Page 24: ... the discharge temp sensor was detected Entire stop F06 ALT Outdoor unit temp sensor TE TS error Outdoor Outdoor temp sensors TE TS outdoor P C board Open circuit or short circuit of the heat exchanger temp sensor was detected Entire stop F07 ALT TL sensor error Outdoor TL sensor may be displaced disconnected or short circuited Entire stop F08 ALT Outdoor unit outside air temp sensor error Outdoor...

Page 25: ...ent releasing control or short circuit current Idc after direct excitation was detected Entire stop H02 Outdoor unit compressor lock Outdoor Compressor circuit Compressor lock was detected Entire stop H03 Outdoor unit current detect circuit error Outdoor Current detect circuit outdoor unit P C board Abnormal current was detected in AC CT or a phase loss was detected Entire stop H04 Case thermostat...

Page 26: ...dryer is attached to the existing pipes There is the possibility that copper green rust has been generated 6 When the existing air conditioner is removed after refrigerant has been recovered Check if the oil is judged to be clearly different from normal oil The refrigerator oil is copper rust green in color There is the possibility that moisture has mixed with the oil and rust has been generated i...

Page 27: ...e the flare machining size to size for R32 y Airtight test Vacuum dry Refrigerant charge Gas leak check Test run Was largely discolored oil or a large quantity of remains discharged When the oil deteriorates the color of the oil changes to a muddy or black color Existing pipes Cannot be used y Use new pipes Clean the pipes or use new pipes Piping necessary to change the flare nut machining size du...

Page 28: ...es invalid if technical or operational modifications are introduced without the manufacturer s consent Declaration of Conformity Manufacturer Toshiba Carrier Thailand Co Ltd 144 9 Moo 5 Bangkadi Industrial Park Tivanon road Tambol Bangkadi Amphur Muang Pathumthani 12000 Thailand TCF holder TOSHIBA CARRIER EUROPE S A S Route de Thil 01120 Montluel FRANCE Hereby declares that the machinery described...

Page 29: ...144 9 Moo 5 Bangkadi Industrial Park Tivanon Road Tambol Bangkadi Amphur Muang Pathumthani 12000 Thailand 1115652796 ...

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