Toshiba S70-B, User Manual

Page 1: ...User s Manual C70 B L70 B S70 B ...

Page 2: ...8 Chapter 2 Getting Started Equipment checklist 2 1 Conventions 2 1 Using your computer for the first time 2 2 Turning off the power 2 6 Chapter 3 The Grand Tour Front with the display closed 3 1 Left side 3 2 Right side 3 3 Back 3 5 Underside 3 5 Front with the display open 3 6 Internal Hardware Components 3 9 Power Condition Descriptions 3 12 Chapter 4 Operating Basics Using the Touch Pad 4 1 Th...

Page 3: ...ures 5 3 TOSHIBA Password utility 5 5 TOSHIBA HWSetup 5 7 TOSHIBA PC Health Monitor 5 8 System Recovery 5 10 Chapter 6 Troubleshooting Problem solving process 6 1 Hardware and system checklist 6 4 TOSHIBA support 6 15 Chapter 7 Appendix Specifications 7 1 AC Power Cord and Connectors 7 2 Information for Wireless Devices 7 4 Legal Footnotes 7 14 Index User s Manual iii ...

Page 4: ...onversion to digital format alteration transfer of copied material and distribution on a network without the permission of the copyright owner is a violation of copyright or author s rights and is subject to civil damages or criminal action Please comply with copyright laws in making any reproduction from this manual Disclaimer This manual has been validated and reviewed for accuracy The instructi...

Page 5: ...al may be trademarks or registered trademarks of their respective companies Regulatory Information FCC information FCC notice Declaration of Conformity Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residentia...

Page 6: ...llowing two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Contact Address TOSHIBA America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 1697 Telephone 949 583 3000 This information is only applicable for the countries regions where it is required EU De...

Page 7: ... in working environments other than the above mentioned Residential commercial and light industry environments For example the following environments are not approved Industrial Environments e g environments where a mains voltage of 380 V three phase is used Medical Environments Automotive Environments Aircraft Environments Any consequences resulting from the use of this product in working environ...

Page 8: ... products The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste Integrated batteries and accumulators can be disposed of with the product They will be separated at the recycling centres The black bar indicates that the product was placed on the market after August 13 2005 By participating in separate collection of products...

Page 9: ...ammes available in your country please visit our website www toshiba eu recycling or contact your local city office or the shop where you purchased the product These symbols may not stick depending on the country and region where you purchased REACH Compliance Statement The European Union EU chemical regulation REACH Registration Evaluation Authorization and Restriction of Chemicals entered into f...

Page 10: ...Following information is only for India The use of this symbol indicates that this product may not be treated as household waste By ensuring this product is disposed of correctly you will help prevent potential negative consequences for the environment and human health which could otherwise be caused by inappropriate waste handling of this product For more detailed information about recycling of t...

Page 11: ...in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http w...

Page 12: ...ibrary is free for commercial and non commercial use as long as the following conditions are aheared to The following conditions apply to all code found in this distribution be it the RC4 RSA lhash DES etc code not just the SSL code The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson tjh cryptsoft com Copyright remains E...

Page 13: ...NCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DA...

Page 14: ...ties covering The FreeType Project and assume no liability related to The FreeType Project Finally many people asked us for a preferred form for a credit disclaimer to use in compliance with this license We thus encourage you to use the following text Portions of this software are copyright C year The FreeType Project www freetype org All rights reserved Please replace year with the value from the...

Page 15: ...ing conditions Redistribution of source code must retain this license file FTL TXT unaltered any additions deletions or changes to the original files must be clearly indicated in accompanying documentation The copyright notices of the unaltered original files must be preserved in all copies of source files Redistribution in binary form must provide a disclaimer that states that the software is bas...

Page 16: ... and accept all the terms of this license 4 Contacts There are two mailing lists related to FreeType freetype nongnu org Discusses general use and applications of FreeType as well as future and wanted additions to the library and distribution If you are looking for support start in this list if you haven t found anything to help you in the documentation freetype devel nongnu org Discusses bugs as ...

Page 17: ...pressing the power button Your ENERGY STAR certified computer should be set by default to enter a low power sleep mode after a period of inactivity Simply touching the mouse or keyboard wakes the computer in seconds These sleep features can save you up to 23 per year 200 kWh per year in electricity and prevent up to 300 pounds of greenhouse gas emissions annually To learn how to adjust or activate...

Page 18: ...fied may result in hazardous radiation exposure To prevent direct exposure to the laser beam do not try to open the enclosure Location of the Required Label Sample shown below Location of the label and manufacturing information may vary TOSHIBA SAMSUNG STORAGE TECHNOLOGY KOREA CORPORATION 14F Bldg No 102 Digital empire2 486 Sin dong Yeongtong gu Suwon si Gyeonggi do Korea 443 734 Precautions CAUTI...

Page 19: ... computer Always operate your computer on a hard flat surface Using your computer on a carpet or other soft material can block the vents Always provide sufficient space around the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury Creating a computer friendly environment Place the computer on a fl...

Page 20: ...e AC adaptor you should disconnect it and let it cool before moving it Do not lay the AC adaptor on a material that is sensitive to heat as the material could become damaged Pressure or impact damage Do not apply heavy pressure to the computer or subject it to any form of strong impact as this can damage the computer s components or otherwise cause it to malfunction Cleaning the computer To help e...

Page 21: ... the card resulting in computer failure Always use a suitable carry case when transporting the computer When carrying your computer be sure to hold it securely so that it does not fall or hit anything Do not carry your computer by holding any of its protruding elements Mobile phones Please be aware that the use of mobile phones can interfere with the audio system The operation of the computer will...

Page 22: ...r use of equipment or failure to follow instructions may cause data loss equipment damage or may result in minor or moderate injury Please read A note is a hint or advice that helps you make best use of your equipment User s Manual 1 19 ...

Page 23: ...wing items TOSHIBA Portable Personal Computer AC adaptor and power cord 2 pin plug or 3 pin plug Documentation Quickstart Instruction Manual for Safety and Comfort Warranty information If any of the items are missing or damaged contact your dealer immediately Conventions This manual uses the following formats to describe identify and highlight terms and operating procedures Start The word Start re...

Page 24: ...rus check program and make sure it is updated regularly Never format storage media without checking its content formatting destroys all stored data It is a good idea to periodically back up the internal Hard Disk Drive or other main storage device to external media General storage media is not durable or stable over long periods of time and under certain conditions may result in data loss Before y...

Page 25: ...ld not be used outside this region For use in other regions please buy power cords that conform to safety rules and regulations in the particular region Do not use a 3 pin to 2 pin conversion plug When you connect the AC adaptor to the computer always follow the steps in the exact order as described in this User s Manual Connecting the power cable to a live electrical outlet should be the last ste...

Page 26: ...roduct appearance depends on the model you purchased 1 DC IN 19V jack 2 DC output plug 3 Plug the power cord into a live wall outlet the DC IN Battery indicator should glow Opening the display The display panel can be opened to a wide range of angles for optimal viewing While holding down the palm rest with one hand so that the main body of the computer is not raised slowly lift the display panel ...

Page 27: ... the display panel with pens or any other objects left in between the display panel and the keyboard When opening or closing the display panel place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel Do not use excessive force when opening or closing the display panel Turning on the power This section describes how to turn on th...

Page 28: ... sure to read the License Terms carefully Turning off the power The power can be turned off in one of the following modes either Shut Down Mode Sleep Mode or Hibernation Mode Shut Down Mode When you turn off the power in Shut Down Mode no data will be saved and the computer will boot to the operating system s main screen the next time it is turned on 1 If you have entered data either save it to th...

Page 29: ...estart by clicking the power icon in the lower right corner Sleep Mode If you have to interrupt your work you are able to turn off the power without exiting from your software by placing the computer into Sleep Mode In this mode data is maintained in the computer s main memory so that when you turn on the power again you can continue working right where you left off When you have to turn off your ...

Page 30: ...when the computer is next turned on and the system returns from Sleep Mode To prevent the computer from automatically entering Sleep Mode disable Sleep Mode within the Power Options To use the Hybrid Sleep function configure it in the Power Options Benefits of Sleep Mode The Sleep Mode feature provides the following benefits Restores the previous working environment more rapidly than the Hibernati...

Page 31: ...on Mode the computer saves the contents of memory to the Hard Disk Drive However for safety sake it is best to save your data manually Data will be lost if you disconnect the AC adaptor before the save is completed Do not switch to Hibernation Mode while transferring data to external media such as USB devices memory media or other external memory devices as data will be lost Benefits of Hibernatio...

Page 32: ...nable the desired Hibernation Mode settings for When I press the power button and When I close the lid 4 Click the Save changes button Data save in Hibernation Mode When you turn off the power in Hibernation Mode the computer will take a moment to save the current data in memory to the Hard Disk Drive After you turn off the computer and the content of memory has been saved to the Hard Disk Drive t...

Page 33: ...ng figure shows the front of the computer with the display panel in the closed position Figure 3 1 Front of the computer with display panel closed 3 2 1 1 Memory media slot 3 Wireless communication indicator 2 DC IN Battery indicator Memory media slot This slot lets you insert an SD SDHC SDXC memory card miniSD microSD Card and MultiMediaCard Refer to the Memory media section for more information ...

Page 34: ...e shows the left side of the computer Figure 3 2 The left side of the computer 5 4 2 3 1 1 Security lock slot 4 Universal Serial Bus USB 2 0 port 2 DC IN 19V jack 5 Optical disc drive 3 Universal Serial Bus USB 2 0 port Provided with some models Product appearance depends on the model you purchased Security lock slot A security cable can be attached to this slot and then connected to a desk or oth...

Page 35: ...per clips out of the USB port Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Optical disc drive The computer may be configured with a DVD Super Multi drive or Blu ray Writer drive 2 6GB and 5 2GB DVD RAM media cannot be read from or written to Right side The following figure shows the right side of the computer Figure 3 3 The r...

Page 36: ... is not possible to confirm the operation of all functions of all USB devices that are available Some functions associated with a specific device might not operate properly HDMI out port HDMI out port can connect with Type A connector HDMI cable LAN jack This jack lets you connect to a LAN The adaptor has built in support for Ethernet LAN 10 megabits per second 10BASE T Fast Ethernet LAN 100 megab...

Page 37: ... computer 1 Product appearance depends on the model you purchased Battery pack The rechargeable lithium ion battery pack provides power to the computer when the AC adaptor is not connected For more detailed information on the use and operation of the battery pack please refer to the Battery section Underside The following figures show the underside of the computer You should ensure that the displa...

Page 38: ...Keep foreign metal objects such as screws staples and paper clips out of the cooling vents Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Carefully clean the dust on the cooling vents surface using a soft cloth Front with the display open This section shows the computer with the display panel open In order to open the display l...

Page 39: ...eb Camera is operating Web Camera Web Camera is a device that allows you to record video or take photographs with your computer You can use it for video chatting or video conferences using a communication tool Do not point the web camera directly at the sun Do not touch or press strongly on the web camera lens Doing so may reduce image quality Use an eyeglass cleaner cleaner cloth or other soft cl...

Page 40: ...y the system Display hinges The display hinges allow the display panel to be positioned at a variety of easy to view angles Power button Press this button to turn the computer s power on or off Power indicator The Power indicator glows white when the computer is turned on However if you turn the computer off into Sleep Mode this indicator will blink white Keyboard Your computer s keyboard contains...

Page 41: ...ostic Tool by clicking Start All Programs TOSHIBA Support Recovery PC Diagnostic Tool Legal Footnote CPU For more information regarding CPU please refer to the Legal Footnotes section Hard Disk Drive or Solid State Drive The capacity of the hard disk drive varies depending on the model To check which type of HDD SSD is included in your model open the TOSHIBA PC Diagnostic Tool by clicking Start Al...

Page 42: ...ics Processing Unit Graphics processing unit GPU performance may vary depending on product model design configuration applications power management settings and features utilized GPU performance is only optimized when operating in AC power mode and may decrease considerably when operating in battery power mode Legal Footnote Graphics Processing Unit GPU For more information regarding Graphics Proc...

Page 43: ...ure under the conditions mentioned above select the Display Power Saving Technology check box AMD Vari Bright AMD GPU models may include the AMD Vari Bright feature that can save the computer s power consumption by optimizing picture contrast on the internal LCD This feature can be used if the computer is running under battery mode using the internal LCD display only The Vari Bright feature can be...

Page 44: ...LED amber Quick charge LED amber AC adaptor not connected Remaining battery capacity is above low battery trigger point Operates LED off Remaining battery capacity is below low battery trigger point Operates LED flashes amber Remaining battery capacity is exhausted Computer shuts down DC IN Battery indicator Check the DC IN Battery indicator to determine the status of the battery pack and the powe...

Page 45: ...sume this process will occur regardless of whether the computer s power is on or off Power indicator Check the Power indicator to determine the power status of the computer the following indicator conditions should be noted White Indicates power is being supplied to the computer and the computer is turned on Flashing white Indicates that the computer is in Sleep Mode and that there is sufficient p...

Page 46: ...r out Two Finger Scroll Place two fingers down and slide them vertically or horizontally from anywhere on the Touch Pad This allows you to operate the scroll bars of a window Some of the Touch Pad operations described in this section are only supported in certain applications The Keyboard The number of keys available on your keyboard will depend on which country region your computer is configured ...

Page 47: ...NUM LOCK When the NUM LOCK indicator glows you can use the number keys on the keyboard for number entry Function Key The function keys F1 F12 are the twelve keys at the top of your keyboard The programmed functions can be executed in either of the following two modes described Special function mode Allows you to use the function keys without pressing the FN key Standard F1 F12 mode Allows you to u...

Page 48: ...Increases the computer s volume F11 FN F11 Turns the sound on or off F12 FN F12 Switches the active wireless devices FN 1 FN 1 Reduces the icon size on the desktop or the font sizes within one of the supported application windows FN 2 FN 2 Enlarges the icon size on the desktop or the font sizes within one of the supported application windows FN Space FN Space Changes the display resolution FN FN T...

Page 49: ... utility to make the FN key sticky that is you can press it once release it and then press a desired function key To start the TOSHIBA Accessibility utility click Start All Programs TOSHIBA Tools Utilities Accessibility Windows special keys The keyboard provides two keys that have special functions in Windows the Windows logo key activates the Start menu while the application key has the same func...

Page 50: ...n to the above formats Blu ray Writer drive supports BD ROM BD ROM DL BD R BD R DL BD RE and BD RE DL Blu ray Writer drive BDXL In addition to the above formats Blu ray Writer drive BDXL supports BD R TL BD R QL and BD RE TL Some types and formats of DVD R DL and DVD R DL discs may be unreadable Using optical disc drives The full size drive provides high performance execution of disc based program...

Page 51: ...when you place it in the disc tray After seating the disc however make sure it lies flat Do not touch the laser lens or any portion of its surrounding casing as this could cause misalignment Prevent foreign objects from entering the drive Check the surface of the disc tray especially the area behind the front edge of the disc tray to make sure there are no such objects before closing the drive 4 P...

Page 52: ... the disc has stopped spinning before pulling the disc tray fully open 2 The disc extends slightly over the sides of the disc tray so you can grasp it Gently lift out the disc 3 Push the center of the disc tray to close it Press gently until it locks into place How to remove disc when the disc tray will not open Pressing the eject button will not open the disc tray when the computer power is off I...

Page 53: ... more than once Writing discs TOSHIBA Disc Creator is provided as writing software with this computer This utility can be used to write data You can use the DVD Super Multi drive to write data to either CD R CD RW DVD R DVD R DL DVD RW DVD R DVD R DL DVD RW or DVD RAM discs You can use the Blu ray Writer drive to write data to either CD R CD RW DVD R DVD R DL DVD RW DVD R DVD R DL DVD RW DVD RAM B...

Page 54: ...y equipment or software Given the technological limitations of current optical disc writing drives you may experience unexpected writing or rewriting errors due to disc quality or problems with hardware devices In view of this it is good practice to make two or more copies of important data in case of any undesired change or loss of the recorded contents Before writing or rewriting Based on TOSHIB...

Page 55: ...SUBISHI KAGAKU MEDIA CO LTD for 2x 4x and 6x speed media DVD RW MITSUBISHI KAGAKU MEDIA CO LTD for 4x and 8x speed media DVD RAM DVD Super Multi drive only DVD Specifications for DVD RAM Disc for Version 2 0 Version 2 1 or Version 2 2 Panasonic Corporation for 3x and 5x speed media Hitachi Maxell Ltd for 3x and 5x speed media BD R Panasonic Corporation BD R DL Panasonic Corporation BD RE Panasonic...

Page 56: ...n the optical disc drive Do not use shut down log off Sleep Mode or Hibernation Mode functions while writing or rewriting Make sure that the write rewrite operation is completed before going into either Sleep Mode or Hibernation Mode You can remove an optical media on the optical disc drive after writing is completed If the media is of poor quality or is dirty or damaged writing or rewriting error...

Page 57: ...ht not be able to read the added data under some circumstances For example it cannot be read under 16 bit operating systems such as Windows 98SE and Windows Me while in Windows NT4 you will need Service Pack 6 or later and in Windows 2000 you will need Service Pack 2 In addition to this some DVD ROM and DVD ROM CD R RW drives cannot read this added data regardless of the operating system TOSHIBA D...

Page 58: ...ions before playing back video Do not open any other applications or carry out any other operations during video playback Do not switch to Hibernation or Sleep Mode when running the TOSHIBA Blu ray Disc Player Because Blu ray Disc playback operates according to programs built into the content operation methods operation screens sound effects icons and other features may vary from disc to disc For ...

Page 59: ...connected to the RGB connector The Blu ray Disc movie can be played only on internal LCD displays or external devices connected via an HDMI output In Clone mode Dual View TOSHIBA Blu ray Disc Player may not function properly This product does not play HD DVD discs Blu ray discs with high definition content are required for HD viewing This software can only playback MPEG2 MP4 and WTV files created ...

Page 60: ...Pad and mouse menu operations may not be able to be used Open TOSHIBA Blu ray Disc Player Manual TOSHIBA Blu ray Disc Player features and instructions are explained in details in TOSHIBA Blu ray Disc Player Manual Use the following procedure to open TOSHIBA Blu ray Disc Player Manual Press the F1 key when TOSHIBA Blu ray Disc Player is launched and click the Help button 3D Playback on an External ...

Page 61: ...s of Blu ray Disc or AVCHD in 3D using real time 2Dto3D conversion The Player s 3D playback function is meant for only personal home use Please take note that applicable copyright laws may prohibit the public display when you offer 3D viewing of third party video contents to unidentified personels or mass public The 2Dto3D conversion function uses TOSHIBA s original algorithm to apply a 3D effect ...

Page 62: ...ge Using Windows features Using any other applications Please make sure to use AC adapter when playing with 3D playback feature enabled Depending on the system environment 3D playback may only be used when the Video Display Window is at full screen 3D playback may not function when windowed In order for the 3D playback to work on an external display TV you need a 3D enabled display TV that has an ...

Page 63: ...uter away from an AC power source although you should not change the battery pack while the AC adaptor is connected Before you remove the battery pack save your data and shut down the computer or place the computer into Hibernation Mode Please be aware that when placing the computer into Hibernation Mode the contents of memory will be saved to the HDD SSD although for safety sake it is best to als...

Page 64: ...ever remove the battery pack while the Wake up on LAN function is enabled as data will be lost Before you remove a battery pack disable the Wake up on LAN function Charging the batteries When the power in the battery pack becomes low the DC IN Battery indicator will flash amber to indicate that only a few minutes of battery power remain If you continue to use the computer while the DC IN Battery i...

Page 65: ...is nearly completely discharged In this instance you should leave the AC adaptor connected for a few minutes and the battery should begin charging The DC IN Battery indicator may show a rapid decrease in battery operating time when you try to charge a battery under the following conditions The battery has not been used for a long time The battery has completely discharged and been left in the comp...

Page 66: ... a battery depends on Processor speed Screen brightness System Sleep Mode System Hibernation Mode Display power off period Hard Disk Drive power off period How often and for how long you use the Hard Disk Drive and external disk drives for example optical disc How much charge the battery contained to begin with How you use optional devices such as a USB device to which the battery supplies power W...

Page 67: ...onnect the AC adaptor to the DC IN 19V jack of the computer and to a wall outlet that is supplying power The DC IN Battery indicator should glow amber to indicate that the battery pack is being charged however in the event that DC IN Battery indicator does not glow this indicates that power is not being supplied check the connections for the AC adaptor and the power cord 5 Charge the battery pack ...

Page 68: ...erals that are connected to the computer 4 Close the display panel and turn the computer upside down 5 Slide the battery lock into its unlocked position 6 Slide and hold the battery release latch to disengage the battery pack and then lift it up to remove it from the computer Figure 4 5 Releasing the battery pack 3 2 1 1 Battery lock 3 Battery pack 2 Battery release latch Installing the battery pa...

Page 69: ...thernet LAN 1000 megabits per second 1000BASE T be sure to connect with a CAT5e cable or higher You cannot use a CAT3 or CAT5 cable If you are using Fast Ethernet LAN 100 megabits per second 100BASE TX be sure to connect with a CAT5 cable or higher You cannot use a CAT3 cable If you are using Ethernet LAN 10 megabits per second 10BASE T you can connect with a CAT3 or higher cable Connecting the LA...

Page 70: ...at you can easily transfer data from devices such as digital cameras and Personal Digital Assistants Keep foreign objects out of the memory media slot Never allow metal objects such as screws staples and paper clips to enter the computer or Keyboard Foreign metal objects can create a short circuit which can cause computer damage and fire possibly resulting in serious injury Please note that an ada...

Page 71: ...emory cards is 32GB The maximum capacity of SDXC memory cards is 128GB Memory media format New media cards are formatted according to specific standards If you wish to reformat a media card be sure to do so with a device that uses media cards Formatting a memory media card Memory media cards are sold already formatted in conformity to specific standards If you reformat a memory card be sure to ref...

Page 72: ...ct writing accuracy Do not remove a card while read write is in progress For more details on using memory cards see manuals accompanying the cards About the write protect feature Memory media cards have a write protect function SD Card SD memory card SDHC memory card and SDXC memory card Set the write protect switch to the lock position if you do not want to record data Inserting memory media The ...

Page 73: ...owing instructions apply to all types of supported media devices To remove memory media follow the steps as detailed below 1 Click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar 2 Select memory media 3 Push the memory media until you hear a click to partially release it 4 Grasp the media and pull it out of the slot If you remove the memory media or turn off the power while ...

Page 74: ...itor port Figure 4 9 Connecting the RGB cable to the External RGB monitor port 1 2 1 External RGB monitor port 2 RGB cable Product appearance depends on the model you purchased There are no fastening screws for an external monitor cable on the External RGB monitor port However external monitor cables which have connectors with fastening screws can still be used 2 Turn the external monitor s power ...

Page 75: ...HDMI display device 2 Plug the other end of the HDMI cable into the HDMI out port on your computer 3 Turn the HDMI display device s power on Figure 4 10 Connecting the HDMI out port 1 2 1 HDMI out port 2 HDMI cable Product appearance depends on the model you purchased Please do not plug unplug an HDMI device under the following conditions The system is starting up The system is shutting down When ...

Page 76: ... select the display mode follow the steps as detailed below 1 Click Start Control Panel Appearance and Personalization Display Change display settings Advanced settings List All Modes 2 Select one of the modes at List All Modes Changing the display settings After one or more external displays are connected the operating system can automatically detect identify and setup the display settings You ca...

Page 77: ...r even more powerful and convenient to use For reference the following list details some of the items that are available from your reseller or TOSHIBA dealer Universal AC Adaptor If you frequently use your computer at more than one site it may be convenient to purchase an additional AC adaptor to be kept at each site in order to remove the need to always carry the adaptor with you Battery pack An ...

Page 78: ...advanced patented techniques to retrieve audio cues buried in the original source material and deliver immersive surround sound complete with deep rich bass and crystal clear dialog DTS Sound is provided with some models It provides the following features Immersive surround sound with bass and dialog enhancement Broad sweet spot with elevated sound image Improved volume output delivering maximum v...

Page 79: ... for example a 3D application or video playback you may see some disturbance flickering or frame dropping on your screen If that occurs adjust the resolution of display lowering it until the screen is displayed properly User s Manual 4 34 ...

Page 80: ...in hardware devices to be tested TOSHIBA Hi Speed Start Hi Speed Start Mode can make the computer start up faster than it would start up after a system shutdown The efficient performance might not be expected with multiple user accounts registered Only startup from built in HDD supports Hi Speed Start Mode When system needs to be restarted because of Windows update drivers update or applications i...

Page 81: ... equipped with eco mode This mode slightly lowers performance of some devices to reduce electric power consumption You can realize measurable power savings by using it continuously TOSHIBA eco Utility helps control the power consumption of your computer Various information can help you understand your degree of contribution to the environment To access this utility click Start All Programs TOSHIBA...

Page 82: ...ns as well as applicable data protection law To access this utility click Start All Programs TOSHIBA Support Recovery Service Station TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor application proactively monitors a number of system functions such as power consumption battery health and system cooling informing you of significant system conditions This application recognizes the system an...

Page 83: ...ord Two levels of password security supervisor and user are available to prevent unauthorized access to your computer Intelligent power supply 1 A microprocessor in the computer s intelligent power supply detects the battery s charge automatically calculates the remaining battery capacity and protects electronic components from abnormal conditions such as a voltage overload from the AC adaptor Thi...

Page 84: ...mouse button or pressing the keyboard will wakeup the computer Heat dispersal 1 To protect against overheating the processor is equipped with an internal temperature sensor which activates a cooling fan or lowers the processing speed if the computer s internal temperature rises to a certain level You are able to select whether to control this temperature by either turning on the fan first then if ...

Page 85: ...wing message appears allowing you to verify the password Verify Password 3 If character strings match the password is registered Click OK If they do not match the following message appears You must repeat from step 1 Entry Error To delete a user password 1 Select Not Registered to display the following prompt Enter Password 2 Enter the currently registered password The character string you enter i...

Page 86: ...ow the steps as detailed below 1 Turn on the power as described in the Getting Started section The following message will appear in the screen Password At this point the function keys do not work They will function after you enter the password 2 Enter the Password 3 Press ENTER If you enter the password incorrectly three times in a row or if you don t enter the password within 1 minute the compute...

Page 87: ... or options explained here may vary depending on the model you purchased After you changed the settings a dialog box may appear to prompt you that the changes will take effect after the computer is restarted Make sure to restart your computer immediately to apply these changes TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor application proactively monitors a number of system functions such...

Page 88: ...gations under its standard limited warranty in any way TOSHIBA s standard limited warranty terms and limitations apply Starting the TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor can be started using the following methods Click Start All Programs TOSHIBA Support Recovery PC Health Monitor Click the icon in the notification area then click the Enable PC Health Monitor message the first tim...

Page 89: ...more information about Startup Repair The System Recovery Options can also be run manually to repair problems The procedure is as follows Follow the instructions shown on the on screen menu 1 Turn off the computer 2 While holding the F8 key turn on the computer 3 The Advanced Boot Options menu will be displayed Use the arrow keys to select Repair Your Computer and press ENTER 4 Follow the on scree...

Page 90: ...cluding disc media and USB Flash Memory Please note that some of the disc media may not be compatible with the optical disc drive connected to your computer You should therefore verify the optical disc drive supports the blank media you have chosen before proceeding USB Flash Memory will be formatted and all the data in the USB Flash Memory will be lost when proceeding 2 Turn on your computer and ...

Page 91: ...Media Creator cannot make Recovery Media However if you have already created a Recovery Media you can use it to restore the recovery partition If you have not created Recovery Media please contact TOSHIBA support for assistance Restoring the pre installed software from the Recovery Hard Disk Drive A portion of the total Hard Disk Drive space is configured as a hidden recovery partition This partit...

Page 92: ...1 Turn off your computer 2 While holding down 0 zero key on the keyboard turn on your computer 3 Follow the on screen instructions to finish the recovery User s Manual 5 13 ...

Page 93: ... in this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few may require help from TOSHIBA Support if you find you need to consult others be prepared to describe the problem in as much detail as possible Preliminary checklist You should always consider the simplest solution first the items detailed in this che...

Page 94: ...random characters Make a screenshot of the current display and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals Do any indicators light if so which ones what color are they and do they stay on or blink Write down...

Page 95: ...teen seconds before turning the power on again by pressing the power button Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To close a program that has stopped responding 1 Press CTRL ALT and DEL sim...

Page 96: ...itor LAN Wireless LAN Bluetooth Power When the computer is not plugged into an AC power outlet the battery pack is the primary power source Your computer also has Real Time Clock RTC function All of the power resources are interrelated with anyone having the ability to produce apparent power problems Overheating power down If the processor s temperature reaches an unacceptably high level with eith...

Page 97: ...amaged it should be replaced while if the terminals are soiled they should be cleaned with a clean cotton cloth If the AC adaptor still does not power the computer you should contact TOSHIBA Support Battery If you suspect a problem with the battery you should check the status of the DC IN Battery indicator Problem Procedure Battery doesn t power the computer The battery may be discharged connect t...

Page 98: ...lace the battery taking care to ensure that it is securely seated in the computer Check the DC IN Battery indicator if it does not glow allow the computer to charge the battery for at least twenty minutes If the DC IN Battery indicator starts to glow after this period allow the battery to continue to charge for at least another twenty minutes before turning on the computer However if the indicator...

Page 99: ...S setup utility will end and the computer will restart Keyboard Keyboard problems can be caused by the setup and configuration of the computer please refer to the The Keyboard section for further information Problem Procedure Output to screen is garbled Please refer to your software s documentation to ensure that it is not remapping the keyboard in any way remapping involves changing or reassignin...

Page 100: ...ere is a disc in the optical disc drive if so remove it and try to start the computer again If this has no effect check the Boot Setting within the TOSHIBA HWSetup Slow performance The files on the Hard Disk Drive may be fragmented in this instance you should run the disk Defragmentation utility to check the condition of your files and the Hard Disk Drive Please refer to the operating system s doc...

Page 101: ...dia card from the computer and then reinsert it in order to ensure it is firmly connected If the problem persists then you should refer to the documentation supplied with your memory media card for further information You cannot write to a memory media card Remove the memory media card from the computer and check to ensure that it is not write protected You cannot read a file Check to ensure the r...

Page 102: ... try changing the speed setting within the Mouse Control utility 1 To access this utility click Start Control Panel Hardware and Sound Mouse 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as required and click OK The reaction of Touch Pad is either too sensitive or not sensitive enough Adjust the touch Sensitivity To access it click Start Control Panel H...

Page 103: ...as required and click OK The on screen pointer moves erratically The elements of the mouse responsible for detecting movement might be dirty please refer to the documentation supplied with the mouse for instructions on how to clean it If you are still unable to resolve the problem contact TOSHIBA Support USB device In addition to the information in this section please also refer to the documentati...

Page 104: ...ods Turn OFF the computer while external devices are connected Connect external devices after turning OFF of the computer If this function can not be still used change the setting to disable the function and stop using this function The battery depletes quickly even when I turned OFF the power of the computer If Sleep and Charge function is enabled the computer s battery will discharge during hibe...

Page 105: ... volume settings Please check to see if Mute is turned to Off Check to make sure the headphone connection is secure Check within the Windows Device Manager application to ensure the sound device is enabled and that the device is properly working Annoying sound is heard In this instance you may be experiencing feedback from either the internal microphone or an external microphone connected to the c...

Page 106: ...the external monitor has been disconnected while in Sleep Mode To keep this from happening do not disconnect the external monitor while the computer is in Sleep or Hibernation Mode Remember to turn off the computer before disconnecting the external monitor When the display panel and an external monitor are set to clone mode and they are turned off by the timer the display panel or the external mon...

Page 107: ...nal Bluetooth device is turned on Check to ensure that no optional Bluetooth Adaptor is installed in the computer the built in Bluetooth hardware cannot operate simultaneously with another Bluetooth controller If you are still unable to resolve the problem contact TOSHIBA Support TOSHIBA support If you require any additional help using your computer or if you are having problems operating the comp...

Page 108: ... for assistance Consult the reseller or dealer from where you purchased your computer and or software they are your best resource for current information and support TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related read the enclosed warranty booklet or visit the TOSHIBA technical support website http pc support toshiba eu User s Manual ...

Page 109: ...rs Approximately 413 w x 268 d x 28 4 33 1 h millimeters not including parts that extend beyond the main body Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 95 F 20 to 80 noncondensing Non operating 20 C 4 F to 60 C 140 F 10 to 90 noncondensing Wet bulb temperature 29 C maximum Conditions Altitude from sea level Operating 60 to 3 000 meters N...

Page 110: ...11 Reserved Reserved 12 SDA Data Signal I O 13 HSYNC Horizontal Sync Signal O 14 VSYNC Vertical Sync Signal O 15 SCL Data Clock Signal O I O I Input to computer I O O Output from computer AC Power Cord and Connectors The power cord s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country region in which it is used All c...

Page 111: ...ductors power cord must be VDE type H05VVH2 F or H03VVH2 F and for three conductors power cord must be VDE type H05VV F For the United States and Canada two pin plug configuration must be a 2 15P 250V or 1 15P 125V and three pin plug configuration must be 6 15P 250V or 5 15P 125V as designated in the U S National Electrical code handbook and the Canadian Electrical Code Part II The following illus...

Page 112: ... Bluetooth Specification depending on the model you purchased as defined and approved by the Bluetooth Special Interest Group Logo certification with Bluetooth wireless technology as defined by the Bluetooth Special interest Group This Bluetooth product is not compatible with devices using Bluetooth Version 1 0B specifications The wireless devices have not completed verification of connection and ...

Page 113: ...ization These situations may for example include Using the Wireless products equipment on board of airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for a...

Page 114: ...iable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof Card Specifications Compatibility IEEE 802 11 Standard for Wireless LANs Network Operating System Microsoft Windows Networking Media Access Protocol CSMA CA Collision Avoidance with Acknowledgment ACK Radio Characteristics Radio Characteristics of Wireless LAN module may vary according...

Page 115: ...h provides the wireless personal area network environment which is safe and trustworthy that is quick and easy You cannot use the computer s built in Bluetooth functions and an external Bluetooth adaptor simultaneously For reference Bluetooth wireless technology has the following features Security Two advanced security mechanisms ensure a high level of security Authentication prevents access to cr...

Page 116: ... able to use this type of functionality Product Support The latest information regarding operating system support language support or available upgrades can be found on our web site http www toshiba europe com computers tnt bluetooth htm in Europe or www pcsupport toshiba com in the United States Radio Regulatory Information The Wireless device must be installed and used in strict accordance with ...

Page 117: ...vice supply Russian Federation Limited e i r p 100mW Permitted to use only for indoor applications closed industrial and warehouse areas and on board aircraft 1 Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight 2 Permitted to use for public wireless access local networks on board aircraft during a flight...

Page 118: ...nada Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Ce dispositif est conforme à la norme CNR 210 d Industrie Canada applicable aux appareils radio exempts de licence Son fonctionnement est sujet aux deux conditions suivantes...

Page 119: ...ter user s manual for the details regarding antenna location The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population consult Safety Code 6 obtainable from Health Canada s website www hc sc gc ca Taiwan Article 12 Without permission granted by the NCC any company enterpr...

Page 120: ... interfere with any of the equipment listed above 2 If this equipment causes RF interference to other radio stations promptly change the frequency being used change the location of use or turn off the source of emissions 3 Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations 2 Indication for Wireless LAN The indication...

Page 121: ...quipment of low power data communication system radio station stipulated in the Telecommunications Business Law of Japan Intel Centrino Wireless AC 7260 Wireless LAN and Bluetooth The Name of the radio equipment 7260NGW DSP Research Inc Approval Number D130021003 Intel Centrino Wireless N 7260 Wireless LAN and Bluetooth The Name of the radio equipment 7260NGWBN DSP Research Inc Approval Number D13...

Page 122: ...f March 2014 Austria Belgium Bulgaria Canada Cyprus Czech Rep Denmark Estonia Finland France Germany Greece Hong Kong Hungary Iceland India Indonesia Ireland Italy Japan Korea Latvia Liechtenstein Lithuania Luxemburg Malta Monaco Netherlands Norway Philippines Poland Portugal Romania Slovak Republic Slovenia Spain Sweden Switzerland UK USA Legal Footnotes Non applicable Icons Certain computer chas...

Page 123: ...rmal protective feature designed to reduce the risk of lost data or damage to the product when used outside recommended conditions To avoid risk of lost data always make back up copies of data by periodically storing it on an external storage medium For optimum performance use your computer product only under recommended conditions Read additional restrictions in your product documentation Contact...

Page 124: ...ons power management settings and features utilized as well as the natural performance variations produced by the design of individual components Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the time of publication Recharge time varies depending on usage Battery may not charge while computer is consuming full power After going through many ch...

Page 125: ...e Total Available Graphics Memory is the total of as applicable Dedicated Video Memory System Video Memory and Shared System Memory Shared System Memory will vary depending on system memory size and other factors Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach may vary depending on surrounding electromagnetic environment obstacles access...

Page 126: ...5 2 C Cleaning the computer 1 17 Cooling vents 3 5 3 6 D DC IN indicator 3 2 DC IN Battery indicator 3 12 Display automatic power off 5 4 hinges 3 8 opening 2 4 screen 3 8 Documentation list 2 1 Dual Pointing Device Touch Pad 6 9 DVD Super Multi drive using writing E Equipment checklist 2 1 External monitor problems 6 14 G Graphics Processing Unit 3 10 H Hard disk drive automatic power off 5 4 HW ...

Page 127: ... 3 12 Hibernation Mode 2 9 panel on off 5 4 Shut Down mode 2 6 Sleep Mode 2 7 turning off 2 6 turning on 2 5 Problems AC power 6 4 Analyzing the problem 6 2 Battery 6 5 Dual Pointing device 6 9 External monitor 6 13 Hardware and system checklist 6 4 HDD 6 8 Internal display panel 6 7 Keyboard 6 7 Memory Media Card 6 9 Overheating power down 6 4 Power 6 4 Real Time Clock 6 7 Sound system 6 13 TOSHI...

Page 128: ...Sound system problems 6 13 T TOSHIBA Disc Creator 4 11 TOSHIBA HDD SSD Alert Utility 5 2 TOSHIBA PC Diagnostic Tool 5 1 U USB device problems 6 11 V Video mode 4 33 Video RAM 3 10 W Web Camera 3 7 Wireless communication 7 5 User s Manual Index 3 ...