9-9
T
ROUBLESHOOTING
Slow performance
Your files may be fragmented. Run SCANDISK
and defragmenter to check the condition of your
files and disk. Refer to your OS documentation or
online HELP for information on running
SCANDISK and the defragmenter.
As a last resort, reformat the hard disk. Then,
reload the operating system and other files.
If problems persist, contact your dealer.
DVD-ROM drive
For more information, refer to Chapter 4,
Problem
Procedure
You cannot access
Make sure the drive’s drawer is securely
a CD/DVD in the drive
closed. Press gently until it clicks into place.
Open the drawer and make sure the CD/DVD is
properly seated. It should lie flat with the label
facing up.
A foreign object in the drawer could block laser
light from reading the CD/DVD. Make sure there
is no obstruction. Remove any foreign object.
Check whether the CD/DVD is dirty. If it is, wipe
it with a clean cloth dipped in water or a neutral
cleaner. See the
for details on cleaning.
Some CD/DVDs
The software or hardware configuration may
run correctly, but
be causing a problem. Make sure the
others do not
hardware configuration matches your software’s
needs. Check the CD/DVD’s documentation.
Hardware and system checklist
Summary of Contents for Satellite 5000 Series
Page 1: ...TOSHIBA 5000 Series Portable Personal Computer User s Manual ...
Page 37: ...xxxviii User s Manual ...
Page 75: ...User s Manual G ETTING S TARTED 3 12 ...
Page 107: ...User s Manual T HE K EYBOARD 5 10 ...
Page 173: ...User s Manual B 10 A PPENDIX B ...
Page 187: ...User s Guide C 14 A PPENDIX C ...
Page 197: ...User s Manual E 4 A PPENDIX E ...
Page 225: ...User s manual Index 6 ...