181
If Something Goes Wrong
Problems when you turn on the computer
5.375 x 8.375 ver 3.1
5
Press
Enter
to add a paragraph break and type some notes
describing what you were doing when you received the
message.
6
Save the file and refer to it when you contact the software
manufacturer.
Problems when you turn on the computer
These problems may occur when you turn on the power.
The computer will not start.
Make sure you attached the AC adapter and power cable
properly or installed a charged battery.
Press and hold down the power button until the on/off light
changes to green.
If you are using the AC adapter, check that the wall outlet is
working by plugging in another device, such as a lamp.
The computer starts but, when you press a key, nothing
happens.
You are probably in Standby mode and have a software or
resource conflict. When this happens, turning the power on
returns you to the problem instead of restarting the system.
To clear the condition, press
Ctrl
,
Alt
, and
Del
simultaneously,
select
Shutdown
, then
Restart
to restart the computer.
Clearing the condition may get the computer running, but it
will not solve a resource conflict. Read the documentation
that came with the conflicting device and
“Resolving a
hardware conflict” on page 185
.
The computer is not accessing the hard disk or the
diskette drive.
Your computer normally loads the operating system from the
hard disk. If you have a hard disk problem, you will not be
able to start the computer. Insert a system diskette into the
