Toshiba Satellite C650D Series, Maintenance Manual

Page 1: ...Satellite Satellite Pro C650D C655D Maintenance Manual Toshiba Personal Computer Satellite C650D C655D PSC16x PSC17x Maintenance Manual TOSHIBA CORPORATION S No ...

Page 2: ...atellite Satellite Pro C650D C655D at the time of this manual s production However succeeding computers and manuals are subject to change without notice Therefore Toshiba assumes no liability for damages incurred directly or indirectly from errors omissions or discrepancies between any succeeding product and this manual Trademarks AMD is registered trademarks of AMD Corporation IBM IBM PC XT PC AT...

Page 3: ...WARNING Warning indicates the existence of a hazard that could result in bodily injury if the safety instruction is not observed CAUTION Caution indicates the existence of a hazard that could result in property damage if the safety instruction is not observed NOTE Note contains general information that relates to your safe maintenance service Improper repair of the computer may result in safety ha...

Page 4: ... Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service Chapter 4 Replacement Procedures describes the removal and replacement of the FRUs Appendices The appendices describe the following Handling the LCD module Board layout Keyboard scan character codes Ke...

Page 5: ... appears on the keyboard is printed in boldface type Key operation Some operations require you to simultaneously use two or more keys We identify such operations by the key top symbols separated by a plus sign For example Ctrl Pause Break means you must hold down Ctrl and at the same time press Pause Break If three keys are used hold down the first two and at the same time press the third User inp...

Page 6: ...C Battery 18 Chapter 2 Troubleshooting 2 1 Outline 2 1 2 2 Basic Flowchart 2 2 2 3 Power Supply 2 6 Procedure 1 Power Icon Check 2 6 Procedure 2 Connection Check 2 7 Procedure 3 Replacement Check 2 7 2 4 System Board 2 8 Procedure 1 Message Check 2 8 Procedure 2 Test Program Check 2 9 Procedure 3 Replacement Check 2 9 2 5 HDD 2 10 Procedure 1 Message Check 2 10 Procedure 2 Partition Check 2 10 Pro...

Page 7: ...k 2 17 Procedure 3 Connector Check and Replacement Check 2 17 2 9 LAN 2 19 Procedure 1 Test Program Check 2 19 Procedure 2 Connector Check and Replacement Check 2 19 2 10 Audio Test 2 20 Procedure 1 Test Program Check 2 20 Procedure 2 Connector Check and Replacement Check 2 20 2 11 Cooling Module 2 21 Procedure 1 Test Program Check 2 21 Procedure 2 Connector Check and Replacement Check 2 21 Chapte...

Page 8: ...20 3 3 5 Save Batch Parameters 21 3 3 6 LOG Parameters Setting 21 3 3 7 Specify LOG Viewer 22 3 3 8 Display LOG File 23 3 3 9 LOG Viewer 23 3 3 10 LOG File Sample 25 3 4 Subtests 26 3 5 System Test 29 3 6 Memory Test 34 3 7 Storage 40 3 8 Video 44 3 9 Communication COMM 52 3 10 Peripheral 53 3 11 Error Codes and description 56 3 12 Quick Test Item List i Chapter 4 Replacement Procedures 4 1 Genera...

Page 9: ...0 4 3 Memory Module 4 11 Removing the Memory Module 4 11 Installing the Memory Module 4 12 4 4 HDD 4 13 Removing the HDD 4 13 Installing the HDD 4 15 4 5 ODD Bay Module 4 16 Removing the ODD Bay Module 4 16 Installing the ODD Bay Module 4 17 Disassembling the ODD Drive 4 18 Assembling the ODD Drive 4 18 4 6 Keyboard and RTC battery 4 19 Removing Keyboard and RTC battery 4 19 Installing the Keyboar...

Page 10: ...35 4 13 Display Mask 4 37 Removing the Display Mask 4 37 Installing the Display Mask 4 37 4 14 FL Inverter Board 4 38 Removing the FL Inverter Board 4 38 Installing the FL Inverter Board 4 39 4 15 LCD Module CCFL panel 4 40 Removing the LCD module 4 40 Installing the LCD Module 4 42 4 16 LED Module LED panel 4 43 Removing the LED module 4 43 Installing the LED Module 4 45 4 17 CCD Board and MIC 4 ...

Page 11: ...Satellite Satellite Pro C650D C655D Maintenance Manual xi Installing the Speakers 4 51 4 20 Touchpad Bracket 4 52 Removing the Touchpad Bracket 4 52 Installing the Touchpad bracket 4 53 ...

Page 12: ... Satellite Satellite Pro C650D C655D Maintenance Manual Appendices Appendix A Handling the LCD Module A 1 Appendix B Board Layout B 1 Appendix C Keyboard Scan Character Codes C 1 Appendix D Key Layout D 1 ...

Page 13: ...i Satellite Satellite Pro C650D C655D Maintenance Manual Chapter 1 Hardware Overview ...

Page 14: ...7 1 6 2 Battery Charging Control 17 1 6 3 One time RTC Battery 18 Figures Figure 1 1 ID Parts Description Placement 6 Figure 1 2 Computer Block Diagram 7 Figure 1 3 System Board Configurations 8 Figure 1 4 System Unit Block Diagram 9 Figure 1 5 SATA HDD 14 Figure 1 6 DVD Super Multi Drive 15 Tables Table 1 1 HDD Specifications 14 Table 1 2 DVD Super Multi Drive Specifications 15 Table 1 3 Battery ...

Page 15: ... BTO CTO for the CPU so that the system can be designed to suit your needs The computer has the following features Processor CPU is mobile AMD Danube Processor AMD AthlonII Dual Core Processor P320 2 10G Hz AMD Sempron Processor N120 2 20G Hz Host Bridge System Controller System Controller AMD RS880M AMD SB820M Graphics AMD RS880M integrated graphics Memory The computer has two SO DIMM slots which...

Page 16: ...Multi R Double Layer drive y Tray Type DVD Super Multi R Double Layer with Label Flash drive Display LCD displays come in the following types at resolution 1366x768 y 15 6 WXGA HD 1366x768 CSV CCFL display y 15 6 WXGA HD 1366x768 CSV LED display On Board LAN The internal LAN supports 10 100Mbit Ethernet enabling connection to a LAN at up to 100Mbps It supports Wake up on LAN from S3 S4 S5 and PXE ...

Page 17: ...ns USB Port The computer has two USB 2 0 ports It is supported to daisy chain a maximum of 127 USB devices The serial data transfer rate is 480Mbps 12Mbps and 1 5Mbps These ports support PnP installation and hot plugging RGB External Monitor Port A 15 pin external monitor port is provided through which the computer automatically recognizes an external VESA DDC 2B compatible monitor Bridge Media Sl...

Page 18: ...verview 0B1 1 Features Figures 1 1 1 2 1 3 and 1 4 show the computer and its system unit configuration respectively Figure 1 1 ID Parts Description Placement 6 Satellite Satellite Pro C650D C655D Maintenance Manual ...

Page 19: ...0B1 1 Features 1 Hardware Overview Figure 1 2 Computer Block Diagram Satellite Satellite Pro C650D C655D Maintenance Manual 7 ...

Page 20: ...1 Hardware Overview 0B1 1 Features Figure 1 3 System Board Configurations 8 Satellite Satellite Pro C650D C655D Maintenance Manual ...

Page 21: ...ystem Unit Components 1 Hardware Overview 1 2 System Unit Components Figure 1 4 is Block Diagram of the System Unit Figure 1 4 System Unit Block Diagram Satellite Satellite Pro C650D C655D Maintenance Manual 9 ...

Page 22: ...ache 512KB Memory Two expansion memory slots are provided They can hold 1 0 2 0 4 0 GB memory modules available as options to grow up to 8 0GB y PC3 8500 1066MHz DDR3 SDRAM supported y 1024 2048 4096MB modules supported 1024 MB 128M x 64 2048 MB 256M x 64 4096 MB 512M x 64 y DDR3 1 5 volt operation y No parity bit y 64 bit data transfer BIOS ROM Flash EEPROM y 8Mb x 1 chip 2048KB flash parts NvSto...

Page 23: ...Interface AHCI Intel Matrix Storage Technology PCI Bus Interface Interrupt controller Low Pin Count LPC Interface Serial Peripheral Interface SPI Compatibility Modules Advanced Programmable Interrupt Controller APIC Universal Serial Bus USB Controller LAN Controller RTC GPIO Enhanced Power Management Intel I O Virtualization VT d Support System Management Bus SMBus 2 0 Intel High Definition Audio ...

Page 24: ...hield pops and clicks reduction circuitry including class D speaker outputs y Jack sense detects up to four jacks using only one sense pin y Digital Mixer y Supports 32 bit 64 bit Windows OS and Linux KBC EC Keyboard Controller Embedded Controller A KBC Winbond W781L chip is used to serve as KBC EC and Super IO y KBC Scan controller function Interface controller function y EC Power supply sequence...

Page 25: ...cal layer interface IEEE 802 3u Auto Negotiation support Digital Adaptive Equalization control 10BASE T auto polarity correction LAN Connect interface Automatic detection of unplugged mode Remote boot PXE 2 1 Smart power down when link is not detected Wireless LAN Controller y Support following 2 kinds of mini PCI wireless LAN cards IEEE 802 11bg IEEE 802 11bgn y Data Rate IEEE 802 11bg Standard 5...

Page 26: ... Serial ATA Storage capacities supported are 250 320 500 GB The HDD is shown in Figure 1 5 and some of its specifications are listed in Table 1 1 Figure 1 5 SATA HDD Item Specifications Capacity GB 250 GB 320 GB 500 GB Rotational Speed RPM 5400 rpm 5400 rpm 5400 rpm Height 9 5 mm 9 5 mm 9 5 mm User Data Sectors 488 397 168 625 142 448 976 773 168 Bytes Sector 512 512 512 Table 1 1 HDD Specificatio...

Page 27: ...eed DVD RW at 8x speed and DVD RAM at 5x speed DVD Super Multi Drive is shown in Figure 1 6 and its specifications are listed in Table 1 2 Figure 1 6 DVD Super Multi Drive Table 1 2 DVD Super Multi Drive Specifications Item DVD ROM mode CD ROM mode Data Transfer Rate Mbytes s 33 3 U DMA transfer mode 2 16 7 PIO mode 4 Multiword DMA mode 2 Access Time ms Average Random Access 130 ms 130 ms Data Buf...

Page 28: ...supply y Controls the supply of DC power supply input AC Adapter output to the power supply unit y Controls the supply of power to the system block load logic circuit side y Controls forced shutdown if the power supply malfunctions 3 Logic circuit control y Instructs the gate array to enable disable tuning the power on y Controls power on off operation 4 Status display y Turns on the Power LED in ...

Page 29: ...ithium Ion 3 0 V 220 mAh 1 6 1 1 6 2 Main Battery The main battery pack serves as the computer s main power source when the AC adapter is not attached The main battery maintains the state of the computer so that it can resume it Battery Charging Control Battery charging is controlled by MAXIM MAX17435ETG When AC adapter and battery pack are attached to the computer MAX17435ETG controls the charge ...

Page 30: ...ecomes fully charged 2 The AC adapter or battery pack is removed 3 The battery or AC adapter voltage is abnormal Detection of full charge A full charge is detected only when the battery is being charged by quick or normal charge A full charge is detected when either of the following conditions is met 1 The current in the battery charging circuit drops below the predetermined value 2 The charging t...

Page 31: ...2 Troubleshooting Satellite Satellite Pro C650D C655D Maintenance Manual 2 i 2 概要 Chapter 2 Troubleshooting ...

Page 32: ...ck 2 10 Procedure 3 Format Check 2 11 Procedure 4 Test Program Check 2 11 Procedure 5 Connector Check and Replacement Check 2 13 2 6 Keyboard 2 14 Procedure 1 Test Program Check 2 14 Procedure 2 Connector Check and Replacement Check 2 14 2 7 Display 2 15 Procedure 1 External Monitor Check 2 15 Procedure 2 Test Program Check 2 15 Procedure 3 Connector Check and Replacement Check 2 15 2 8 ODD Optica...

Page 33: ...0 Procedure 1 Test Program Check 2 20 Procedure 2 Connector Check and Replacement Check 2 20 2 11 Cooling Module 2 21 Procedure 1 Test Program Check 2 21 Procedure 2 Connector Check and Replacement Check 2 21 Figures Figure 2 1 Basic Flowchart 1 2 2 3 Tables Table 2 1 HDD Error Code and Status 2 12 ...

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Page 35: ...splay 5 ODD drive 6 LAN 7 Speaker 8 Cooling module See Chapter 4 for the procedures to replace FRUs and Chapter 3 for the procedures to use test programs The following tools are required to perform the diagnostic procedures 1 Diagnostics maintenance test program disk 2 Screwdrivers 2 mm 2 5 mm 3 Cleaning disk kit for ODD drive cleaning 4 Bootable CD 5 Multi meter 6 External monitor 7 Headphone 8 M...

Page 36: ...word has been registered and if so ask him or her to enter the password If the user has forgotten the system password use a jump wire to make a short circuit on M B B500 location then turn the computer power on When booted the computer overrides password protection and automatically erases the current password Make sure the Windows 7 Home Edition has been installed on the HDD Any other operating s...

Page 37: ...ystem board diagnostic Procedure in Section 2 4 Follow the display diagnostic Procedure in Section 2 7 Password displayed Yes 1 OS started See the previous page to Delete the password Follow the HDD diagnostic Procedure in Section 2 5 No Yes No Yes No No Yes Message Toshiba Leading Innovation displayed No Yes Start Figure 2 1 Basic Flowchart 1 2 2 3 Satellite Satellite Pro C650D C655D Maintenance ...

Page 38: ... Any error detected by the diagnostic program Perform the continuous test to check if the error is intermittent Follow the diagnostic procedure Identify the test resulting in the error and perform the appropriate diagnostic procedures Any error detected by the diagnostic program Identify the test resulting in the error and perform the appropriate diagnostic procedures Insert Bootable CD into ODD o...

Page 39: ...n Section 2 4 2 If an error is detected by the Hard Disk test follow the HDD troubleshooting procedures in Section 2 5 3 If an error is detected by the Keyboard test follow the keyboard troubleshooting procedures in Section 2 6 4 If an error is detected by the Display test follow the display troubleshooting procedures in Section 2 7 5 If an error is detected by the ODD test follow the ODD troubles...

Page 40: ...D DC IN LEDs as in the tables below Battery LED DC IN LED Power supply status On in Green AC Adaptor is plugged or Battery is fully charged On in Amber Battery is being charged from AC Adaptor Blinking in Amber Critical low battery while driving the computer Off Else If the Battery LED DC IN LED off follow the steps below 1 Remove the battery pack and the AC adapter to shut off power supply to the...

Page 41: ...If the Battery LED DC IN LED does not go on in Amber perform Check 3 Check 3 Make sure the battery pack has been correctly installed in the computer and it is not fully charged If the battery LED does not go on in Amber while the battery pack has been installed correctly go to Procedure 3 Procedure 3 Replacement Check The battery pack system board or CPU may be faulty Disassemble the computer acco...

Page 42: ... to Procedure 3 Check 1 If the following error message is displayed on the screen press the F1 key as prompted These errors occur when the system configuration preserved in the RTC memory generally called CMOS memory does not match the actual configuration or when the data is lost If you press the F1 key as prompted by the message the TSETUP screen appears to set the system configuration If the er...

Page 43: ...programs using the procedures described in Chapter 3 1 System test 2 Memory test 3 Keyboard test 4 Display test 5 Hard Disk test 6 Mouse test 7 ODD test 8 Sound test 9 LAN test If an error is detected during these tests go to Procedure 3 Procedure 3 Replacement Check The system board memory or CPU may be defective Disassemble the computer following the steps described in Chapter 4 and replace the ...

Page 44: ...splay Follow the steps below to check the HDD Check 1 If either of the following messages appears go to Procedure 2 If the following messages do not appear perform Check 2 Insert system disk in drive Press any key when ready or Non System disk or disk error Replace and press any key Check 2 Check SETUP to see if the Hard Disk option has been set to Not used If so choose another setting and restart...

Page 45: ...e computer is running Windows 7 Home edition and the hard disk capacity is more than 512 MB the FDISK program will ask if you need support for a partition larger than 2 GB Select Y for large partition support however be sure to read the precaution regarding access by other operating systems Procedure 3 Format Check The 2 5 inch HDD is formatted using the low level format program and the FREE DOS F...

Page 46: ...or Restore Data Error 6 7 Read Verify Error 9 Seek Error 10 Disk Controller Self Test Failed 11 Disk Controller Test unexpected interrupt Failed 12 Disk Controller action Test Failed 13 Disk dos not support SMART 14 Disk read attribute threshold error 15 Disk read attribute value error 16 Disk SMART attribute value error Satellite Satellite Pro C650D C655D Maintenance Manual 2 12 ...

Page 47: ...ff reconnect it firmly and return to Procedure 1 If there is still an error perform Check 2 Check 2 The HDD may be damaged Replace it with a new one following the disassembling instructions in Chapter 4 If the problem persists perform Check 3 Check 3 The System board may be damaged Replace it with a new one following the disassembling instructions in Chapter 4 If the problem persists perform Check...

Page 48: ...the following checks Check 1 Make sure the keyboard cable has been firmly connected to the system board Keyboard System board CPU If the cable is loose or off reconnect it firmly and return to Procedure 1 If there is still an error perform Check 2 Check 2 The keyboard may be faulty Replace it with a new one following the instructions in Chapter 4 If the problem persists perform Check 3 Check 3 The...

Page 49: ...Procedure 3 If no error is detected the display itself is normal Procedure 3 Connector Check and Replacement Check The display unit has an LCD module Fluorescent lamp FL panel close switch and FL inverter board Any of the components or their connections may be defective Disassemble the computer following the steps described in Chapter 4 then perform the following checks 1 If the FL does not light ...

Page 50: ...LCD FL inverter cable may be faulty Replace it with a new one and return to Procedure 3 If there is still an error perform Check 7 Check 7 The LCD module may be faulty Replace it with a new one and return to Procedure 3 If there is still an error perform Check 8 Check 8 The System board may be faulty Replace it with a new one If there is still an error perform Check 9 Check 9 The memory may be def...

Page 51: ...agnostics CD in the computer s CD turn on the computer and run the test Then insert a test ODD Toshiba EMI DVD ROM TEST DISK TSD 1 into the ODD drive See Chapter 3 for information on how to perform the test If any error is detected by the test go to Procedure 3 Procedure 3 Connector Check and Replacement Check The ODD drive is connected to the system board by the connector The connector may be dis...

Page 52: ...wing the steps in Chapter 4 If the ODD drive is still not functioning properly perform Check 4 Check 4 The system board may be faulty Replace it with new one following the instructions in Chapter 4 If the ODD drive is still not functioning properly perform Check 5 Check 5 The memory may be defective Replace the memory module with a new one following the steps described in Chapter 4 ...

Page 53: ...any abnormal is detected by the check go to Procedure 2 Procedure 2 Connector Check and Replacement Check The LAN connector RJ45 is mounted on the system board If the LAN malfunctions the system board or CPU might be faulty Disassemble the computer following the steps described in Chapter 4 and perform the following checks Check 1 The system board may be faulty Replace it with a new one following ...

Page 54: ... the following checks Check 1 Make sure the Speaker cable has been firmly connected to the system board CPU System board Speaker If the cable is loose or off reconnect it firmly and return to Procedure 1 If there is still an error perform Check 2 Check 2 The Speaker may be faulty Replace it with a new one following the instructions in Chapter 4 If the problem persists perform Check 3 Check 3 The S...

Page 55: ...s described in Chapter 4 and perform the following checks Check 1 Make sure the cooling module has been firmly connected to the connector on the system board Also make sure that the tape is not stuck to any part of the fan and that the fan is free of foreign matter Cooling module System board CPU If the connector is disconnected connect it firmly to the system board and return to Procedure 1 If th...

Page 56: ...Chapter 3 Diagnostic Programs ...

Page 57: ...stem Information 11 3 2 9 View Logs 12 3 2 10 Exit to Free DOS 13 3 2 11 The Diagnostics Screen Explanation 13 3 3 Options 16 3 3 1 Overview 16 3 3 2 Batch Parameters Configuration 17 3 3 3 Item s Parameters Configuration 19 3 3 4 Load Batch Parameters 20 3 3 5 Save Batch Parameters 21 3 3 6 LOG Parameters Setting 21 3 3 7 Specify LOG Viewer 23 3 3 8 Display LOG File 23 3 3 9 LOG Viewer 24 3 3 10 ...

Page 58: ...3 Diagnostic Programs Satellite Satellite Pro C650D C655D Maintenance Manual iii 3 9 Communication COMM 52 3 10 Peripheral 53 3 11 Error Codes and description 56 3 12 Quick Test Item List i ...

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Page 60: ...inished test set it to AHCI NOTE 3 Before running a test be sure to 1 Check that all the cables are connected securely 2 Exit the application that is currently running and close Windows The OPTION includes the following functions Select All Items Test Select Items Edit Batch Parameters Load Batch Parameters Save Batch Parameters Log Parameters Specify Log Viewer Display Error Log File DOS Shell Ex...

Page 61: ... ROM Driver for CD ROM test Audio Line for audio record test A Data CD for CD ROM test The following chapters describe all the test details The test items could be selected from the DIAGNOSTIC TEST menu Note When booting up the unit for the first time the system will automatically select the location of the result log file If a USB floppy drive is connected and there is an unprotected floppy diske...

Page 62: ...ld be saved in the defined location When Quick log is being created meanwhile a file named quick log has already existed the system will automatically rename Quick log to Quick old for the backup purpose of the log file For the detail of test item please refer to Quick Test Item List 3 2 2 Customization Test When this item is selected the system will run the diagnostic programs according to the pr...

Page 63: ... it is being selected there is a X marked in the Select Test Mouse or press F8 to run the test The prompt information would be displayed in the screen as below This test item needs user to verify whether the mouse works normally The test result will be displayed in the following screen 4 Satellite Satellite Pro C650D C655D Maintenance Manual ...

Page 64: ...f there are parameters provided user should set parameters in the parameter dialog window CPU Speed Test Step by Step 1 Select test item Select System CPU CPU Speed then press the Enter key 2 Parameters Setting Choose the OK button after you set the proper parameters in the following window Satellite Satellite Pro C650D C655D Maintenance Manual 5 ...

Page 65: ...in Mouse test the user is required to select test items by pressing Space key and set the parameters artificially See 3 3 3 Item s Parameters Configuration Then press F8 to start the test User should configure each parameter in advance otherwise the default parameters would be used Using this method user is allowed to select more than one test item at one time 2 Running the current test item 6 Sat...

Page 66: ...st item would be tested at one time 3 2 3 Keyboard Layout test The test purpose is to check whether 30 kinds of keyboards run well during the test procedure When users choose the item the names of these countries will be displayed on the screen for user choice User press any index of token in ASCII and the program will test the kind of keymap of the country The test screen would be shown as below ...

Page 67: ... fails program will terminate the test and report the fail information when it is time to timeout The test will end when all keys are pressed or test time is out after 90 seconds 3 2 4 Audio Play Test Check whether the system could playback audio normally When the test is completed a file named Audiop log will be saved in the defined location 3 2 5 Audio Record Test Check whether the system could ...

Page 68: ... 3 2 6 DMI Read Read the information from the system s SMBIOS and display it in the screen as follows User can press any key to exit the program 3 2 7 DMI Write In addition to reading the DMI information DMI Write also permits attributes editing and updating Manufacture Product Name Version Serial Number and OEM Part Number etc The following screen will be displayed Satellite Satellite Pro C650D C...

Page 69: ...rquoise background shows the same value as that in the 1st line before user s editing User can modify the attribute s value in the 2nd line and press Enter to confirm the current edition and continue editing the next attribute During the editing user could press F2 to confirm the DMI attribute update or press F4 to ignore the modification Press ESC to exit the program of DMI Write The confirmation...

Page 70: ...played to indicate that the progress is in detection On the left column of the above screen the detected hardware components are listed The corresponding information of the detected hardware components is displayed on the right of the screen It displays the current running status information of the check program The name of the program is marked on the top of the screen At the bottom the function ...

Page 71: ... the components information is listed and user can use arrow keys or PgUp PgDn to view the list and highlight the chosen component On the right column the configuration information of the highlighted component is listed Press ESC to exit this program 3 2 9 View Logs User can enter one choice to view a log file in the screen as follows 12 Satellite Satellite Pro C650D C655D Maintenance Manual ...

Page 72: ...hen a test item is running a Diagnostics Windows is displayed in full screen It consists of the following parts Title Bar Test Running Status and Report Panel Status Bar There would prompt a message box called USER BREAK in the central of the window whether user press ESC to interrupt the test 2 Test Running Status and Report Panel Test Running Status and Report Panel are located on the middle of ...

Page 73: ...upt the test USER BREAK message box would be prompted out in the central of Diagnostics Window for the user to select the following actions CONTINUE Continue the test SKIP Stop the sub item of current test item to go to the next item s test ABORT Stop the current test item to test the next module ABORT ALL Stop all the selected test items User could use the hot key Ctrl D to achieve the same opera...

Page 74: ...1 in the above screen CPU Temperature Detect the temperature in the current CPU e g CPU 56C in the above screen Remaining Battery Capacity Remaining Battery Capacity detected in the current Battery e g BAT 46 Test Order Define the test sequence There is two sequence modes Sequential Test Mode and Random Test Mode The default mode is Sequential Test Mode it would displays ORDER SEQ as in the above ...

Page 75: ...created by the LOG file Options Menu Notes Select All None Items Switch between selecting all test items and selecting none The hot key is F6 Test Selected Items Execute all selected test items in this editor The hot key is F8 If Interactive option in batch parameters has not been selected a warning message would be shown as below 16 Satellite Satellite Pro C650D C655D Maintenance Manual ...

Page 76: ... file Log Parameters Configure LOG parameters Specify LOG Viewer Specify the viewer for the LOG file Display Error Log File Load the LOG file viewer specified in the Specify Log Viewer to view the LOG file DOS Shell Enter the DOS Shell and execute the DOS programs You can also exit to the Service Diagnostics Editor by the command of EXIT Exit to DOS Exit the Service Diagnostics Editor and back to ...

Page 77: ...t the end of each test items and wait for the user to response with the test items that requires the user to assist the test processes such as the keystroke test 9 Interactive If the item is enabled during the test the test items that need user to response can run normally such as Mouse test If it is disabled those test items will report FAIL When the option here is enabled it would affect all the...

Page 78: ...me Limit Min Time Limit Hrs Specify the hours whether TIMEBOUND is chosen under the batch mode Time Limit Min Specify the minutes whether TIMEBOUND is chosen under the batch mode Number Of Loops Specify the repeating times when Loop Bound is chosen under the batch mode 3 3 3 Item s Parameters Configuration The test items parameters configuration screen can be accessed through Service Diagnostics O...

Page 79: ...or the test items with specific parameters this option will call the related configuration screens Otherwise the program will show the following dialogue window Parameters for the specific test items Some test items Memory HDD e g have their individual parameters which can be configured in their parameters setting window 3 3 4 Load Batch Parameters Batch parameter is saved in the script file whose...

Page 80: ...ited or modified 3 3 5 Save Batch Parameters Here you can save the edited or modified content to the batch parameters files 3 3 6 LOG Parameters Setting You can access the Log Parameters screen through Service Diagnostics Options Generate Report Satellite Satellite Pro C650D C655D Maintenance Manual 21 ...

Page 81: ...l be recorded 9 Log Test Start Time If selecting this parameter the start time of the test will be recorded 9 Log Test End Time If selecting this parameter the end time of the test will be recorded 9 Log Errors Only If selecting this parameter errors will be recorded only when the test fails 9 Log Errors Only with Time If selecting this parameter errors and time will be recorded only when the test...

Page 82: ...e detail path of the file System will show the detail path of the file 3 3 7 Specify LOG Viewer You can specify the Log file viewer in the Specify Log Viewer screen The default viewing program of Service Diagnostics is LogView exe 3 3 8 Display LOG File You can specify the Log file for viewing in the Display Error Log File screen Satellite Satellite Pro C650D C655D Maintenance Manual 23 ...

Page 83: ...iewer Scroll a line backward or forward on the screen Page Up Page Down Scroll a page backward or forward on the screen Esc Exit the Log viewer F1 Display the Help information about the Log viewer operations and the functional keys Ctrl Home Go to the start of the log file Ctrl End Go to the end of the log file Ctrl F3 24 Satellite Satellite Pro C650D C655D Maintenance Manual ...

Page 84: ...d the error information were recorded In the Log file we use Test Items as the test item name which could not be modified in the whole time And we use the Internal Name as name in the program s UI which corresponds to the test item name and could be modified according to the user s favorite The following section is a sample of log file DIAG REPORT Module Name Service Diagnostic Ver 1 00 Memory Tes...

Page 85: ...Diagnostic Programs 3 3Option 26 Satellite Satellite Pro C650D C655D Maintenance Manual ITEM TEST FAIL Function ID 502 Error Code 50202 Error Message Touch Pad Test Fail End Time Wed Jul 05 10 49 16 2006 ...

Page 86: ...ar RealClock 04 PCI System PCI 05 Plug and Play PnP 06 ACPI Test ACPI 03 FAN 01 CPU Fan Speed Test FANSpeed Memory 01 BIOS ROM BIOSROM 02 Pattern 01 Bit Stuck High Test BSHigh 02 Bit Stuck Low Test BSLow 03 Checker Board Test ChkBd 04 CAS Line Test CASLine 05 Incremental Test Incrment 06 Decremental Test Decrment 07 Incremental Decremental Test Idcrment 03 Extended Pattern 01 Write Read Cycle Test...

Page 87: ...CD Sequence Seek CDRWSFSeek 06 Tray Eject Test CDRWTray Video 01 Text Mode 01 Character Test CharTest 02 Text Attribute Attribut 03 Text Page Selection PageSel 04 Text Color Color 05 80 25 Text Mode Text Mode 02 640 480 VGA Mode VGAMode 03 VESA Video Modes 01 640X480 Video Modes VESA 640x480x256 Mode VESA 640x480x32K Mode VESA 640x480x64K Mode VESA 640x480x16K Mode VESA 640x480x32bit Mode V640480_...

Page 88: ...anel Test LCDPanel 07 Register Test Register 08 Color Purity Test ColPurity 09 Direct Color Test DirectColor 10 DAC Palette Address DACPalAddr 11 Bitblt Engine Test Bitblt COMM 01 LAN Card 01 Device ID Detection DeviceID 02 Vendor ID Detection VendorID 03 Mac Address Detection MAC Address Peripheral 01 Keyboard 01 Keyboard Data Line KBDataLn 02 Keyboard Clock Line KBClokLn 02 Mouse 01 TouchPad MST...

Page 89: ...CPU 1 Basic Functionality Test This test item is to check whether the CPU works normally through math and logic calculation which means verifying the general registers math registers and logic registers 2 CPU Speed This test item is to detect the work frequency of the current CPU User should change the parameters setting in the following window before the test 30 Satellite Satellite Pro C650D C655...

Page 90: ...ant for further comparison Allowable Error Rate Specify the Allowable Error Rate value you want for further comparison 3 Coprocessor 9 NPU Basic Functions Test This test item is to check whether the precision of the numeric processor in the float calculation is up to the IEEE standards 4 CPU Information This test item is used for getting showing CPU Information It will be displayed as follows Sate...

Page 91: ...Controller This test item is to check whether the DMA controller works normally 2 Interval Timer This test item is to check whether the Interval Timer 18 2Hz 55ms works normally 3 Clock Calendar This test item is to check whether the system clock calendar works normally 4 PCI System This test item is to check whether the bus number device number and function number in PCI bus are valid 32 Satellit...

Page 92: ...includes two sub items as below System Address Map Test Check the correctness of ACPI system memory map and whether its mapping scope is within real memory ACPI Table Test Check the correctness of ACPI relative configuration tables in the current system Subtest 03 FAN Speed Test 1 CPU Fan Speed Test This test item is to check whether the CPU fan currently used works normally in the different speed...

Page 93: ...3 Diagnostic Programs 3 5 System Test 34 Satellite Satellite Pro C650D C655D Maintenance Manual ...

Page 94: ...ting and reading with a series of designed pattern data Below is the parameter setting dialog window Test Option Choose the Memory part to take the test Base Memory or Extended Memory Extended Memory Test Range Specify the test coverage range of Extended Memory If user chooses Total Size it means that the whole Extended Memory will be tested Although user can input the parameter into other select ...

Page 95: ...tested 1 Bit Stuck High Test Data pattern Every bit is 1 Each bit is high 2 Bit Stuck Low Test Data pattern Every bit is 0 Each bit is low 3 Checker Board Test Data pattern Lo byte and hi byte are composed with 0101 0x5 and 1010 0xA 4 CAS Line Test Data pattern Lo byte and hi byte are composed with 0000 0x0 and 1111 0xF 5 Incremental Test Data pattern A series of increasing data from 0 by adding 1...

Page 96: ...e the test of Extended Memory will be taken according to the coverage range that user chooses or time Extended Memory Start Address and Extended Memory End Address MB Set the range of extended memory that is to be tested The test coverage will be according to the value setting in Percent mentioned at below Percent Choose the percentage of the defined range of the memory to be tested Time Limit h C...

Page 97: ... and open issue on memory address lines Subtest 07 Refresh Test This test item is to check whether the memory refresh works normally The parameter dialog window is as follows Subtest 08 Cache Memory The test item is to check whether the CPU internal cache memory could be accessed correctly Subtest 09 Random Memory Random Memory test includes the following two test items Randomize Test and Random I...

Page 98: ...rrectly accessed with randomized memory address and a series of incremental data Subtest 10 Data Bus Test This test item is to check whether the data bus works normally Subtest 11 Bus Noise Test This test item is to check whether the bus noise works normally Subtest 12 Memory Speed Test This test item is to check the data transferring rate for the cache memory and the system memory ...

Page 99: ...assword hard disk 1 Sequential Random R W This test item is to check the HDD s Read Write function through data writing and reading to HDD This test item needs user to submit the parameters IDE HDD Test Range Specify the test coverage range of IDE HDD If user chooses Total Size it means that the whole IDE HDD will be tested Although user can input the parameter into other select box but the select...

Page 100: ...nly 3 Unprotected Write Write data on the disk without backup original data Option Select sequential test or random test 2 Sequential Random Seek The test item is to check the correctness of the HDD s sector s seeking function This test item involves the following parameters LBA Start LBA End Specify the start and end byte in LBA Larg Percent Specify Time Limit h Choose or Input the time hour of t...

Page 101: ...st to verify whether the HDD could be correctly accessed and the user could specify the percentage in the below dialog Address Option Select sequential test or random test Percent Specify the coverage rate in percentage of the total disk disk to be tested total disk to be Performance Check the HDD s Controller Check interrupt Diagnostic Read Write Percent 1 100 Specify the coverage rate in percent...

Page 102: ... data CD 4 Check the random seek function of ODD drive Random access will reflect the random movement and seek It tests for 1000 times 5 Check the sequential seek function of ODD drive Perform location test to CD mode with the location address increasing in sequence 6 Check the eject function of the ODD It will eject the ODD and ask the user to confirm if the operation succeeds SMART Test SMART st...

Page 103: ...data into the video memory then reading it out and comparing the two value Subtest 01 Text Mode 1 Character Test Tests two types of font patterns Font 9 14 Font 9 16 It requires the user to check whether all characters of each font type displayed correctly by answering the questions prompted on screen It will be displayed as follows 2 Text Attribute This test item is to check whether the text attr...

Page 104: ...ty attribute Users need to check whether all texts displayed correctly in the above six attributes and key in the answer Y or N to the prompts Is this display OK Y N Enter Y Below is the test screen of Text Attribute 3 Text Page Selection This test item is to check whether the video memory could be correctly written and read in VGA text mode According to the comparison of written data with read da...

Page 105: ...haracter defines 8 background colors black blue green cyan red brown magenta and light gray and the bit0 3 defines 16 foreground colors dark gray light blue light green light cyan light red light magenta yellow and white besides the above 8 colors In the test user is required to respond according to the instruction in the screen 5 80 25 Text Mode 46 Satellite Satellite Pro C650D C655D Maintenance ...

Page 106: ...user is required to respond according to the instruction in the screen Subtest 02 640 480 VGA Mode This test item is to check whether 680 480 VGA Text mode works normally In the test user is required to respond according to the instruction in the screen Satellite Satellite Pro C650D C655D Maintenance Manual 47 ...

Page 107: ...required to respond following the instruction in the screen 1 640X480 Video Modes Test 2 800X600 Video Modes Test 3 1024X768 Video Modes Test Subtest 04 VESA Video Memory This test item is to check whether VESA video memory could be correctly accessed write data read data Below is the test item s parameter dialog window 48 Satellite Satellite Pro C650D C655D Maintenance Manual ...

Page 108: ... properly in further tests Subtest 05 AGP Test This test item is to report the system s Accelerated Graphics Port status and check whether AGP registers works normally Subtest 06 LCD Panel Test This test item is to check whether there is any fault in its resolution by displaying the RGB gradient color screens Satellite Satellite Pro C650D C655D Maintenance Manual 49 ...

Page 109: ... the display could display the purity color of red green blue black and white In the test user is required to respond according to the instruction in the screen Subtest 09 Direct Color Test This test item is to check the video adapter s composing ability of direct color in high and true color mode In the test user is required to respond according to the instruction in the screen 50 Satellite Satel...

Page 110: ...10 DAC Palette Address This test item is to check the function of DAC registers and Palette registers In the test user is required to respond according to the instruction in the screen Satellite Satellite Pro C650D C655D Maintenance Manual 51 ...

Page 111: ...t 01 LAN Card This test item is to check whether the module can detect the existence of the network card and display its related information 1 Device ID Detection Detect the device ID of the network card 2 Vendor ID Detection Detect the vendor ID of the network card 3 MAC Address Detection Detect the MAC address of the network card ...

Page 112: ...r the keyboard clock line works normally Subtest 02 Mouse Test Check whether the point devices work normally 1 Touch Pad Before test Touch Pad s function user should set a timeout time at below screen At the below screen of Touch Pad test user can press the left button right button and move the mouse to verify its functions for times and the test will end either by user break or test time is out S...

Page 113: ...3 Diagnostic Programs 3 10 Peripheral Subtest 03 Led Test 1 Led Test Check whether the green led works normally 54 Satellite Satellite Pro C650D C655D Maintenance Manual ...

Page 114: ...3 10 Peripheral 3 Diagnostic Programs Check whether the orange led works normally Satellite Satellite Pro C650D C655D Maintenance Manual 55 ...

Page 115: ... CPU Logic Error The CPU Logic Register is damaged As above 04 CPU Type Error The CPU Type is not supportable Check whether the CPU is Intel CPU 05 CPU Speed Error The CPU speed differs from the expected value Check the CPU speed and the set expected speed 06 NPU General Function Error The NPU arithmetic unit is damaged Replace the CPU 07 NPU Interrupt Error The NPU is damaged As above 08 CPU Info...

Page 116: ...nt data channels As above 14 Speed Error Failure during the transfer speed test As above 03xx Board 01 DMA Test Error DMA channel cannot transfer data normally Repeat multiple times Whether there is always the same error replace the board 04 Interval Timer Error The difference between the actual precision of the interval timer and its theory value is out of the permitted range The timer counts imp...

Page 117: ...05 VGA Mode Error 1 Physical problems with the video card 2 Physical problems with the monitor 1 Check whether there is any physical problem with the video card 2 Check whether there is any physical problem with the monitor 06 Character Test Error Physical problems with the video card Check whether there is any physical problem with the video card 07 DAC Palette Address Test Error As above As abov...

Page 118: ...h the video card 2 Physical problems with the monitor 1 Check and see whether the video card has any physical problem 2 Check and see whether the monitor has any physical problem 26 8bits Video Mode Test Error As above As above 27 15bits Video Mode Test Error As above As above 28 16bits Video Mode Test Error As above As above 29 24bits Video Mode Test Error As above As above 30 32bits Video Mode T...

Page 119: ...d interrupt Failed The HD controller is damaged As above 09 Disk Controller action Test Failed The HD controller is damaged As above 10 Disk dos not support SMART Disk dos not support SMART Change HD which supported SMART and test again 11 Disk read attribute threshold error Disk read attribute threshold error Send the HD for repair 12 Disk read attribute value error Disk read attribute value erro...

Page 120: ...3 11Error Codes and Description 3 Diagnostic Programs Satellite Satellite Pro C650D C655D Maintenance Manual 61 ...

Page 121: ......

Page 122: ...e Memory Bit Stuck High Test 10 or 3 minutes Bit Stuck Low Test 10 or 3 minutes Address Test Board Interval Timer Clock Calendar ACPI Test FAN FAN Speed Video 1024X768 Video Modes Test VESA 1024x768x64K Mode VESA 1024x768x32bit Mode VESA Video Memory 10 or 3 minutes Color Purity Test Direct Color Test LCD Panel HDD Sequential Random Read 25 or 3 minutes SMART Check LAN Card Device ID Detection Ven...

Page 123: ...Chapter 4 Replacement Procedures 4 1 ...

Page 124: ...4 Replacement Procedures 4 ii Satellite Satellite Pro C650D C655D Maintenance Manual ...

Page 125: ...ridge Media Fehler Textmarke nicht definiert 4 2 1 Battery Pack Fehler Textmarke nicht definiert Removing the Battery Pack Fehler Textmarke nicht definiert Installing the Battery Pack Fehler Textmarke nicht definiert 4 2 2 PC Card Fehler Textmarke nicht definiert Removing the PC Card Fehler Textmarke nicht definiert Installing the PC Card Fehler Textmarke nicht definiert 4 3 Memory Module Fehler T...

Page 126: ...ler Textmarke nicht definiert Removing the System Board Fehler Textmarke nicht definiert Installing the System Board Fehler Textmarke nicht definiert 4 11 CPU Cooling Module and Fan Fehler Textmarke nicht definiert Remove the CPU cooling module and Fan Fehler Textmarke nicht definiert Installing the CPU Cooling Module and Fan Fehler Textmarke nicht definiert 4 12 CPU Fehler Textmarke nicht definie...

Page 127: ...er Textmarke nicht definiert 4 18 Power Button Board Fehler Textmarke nicht definiert Removing the Power Button Board Fehler Textmarke nicht definiert Installing the Power Button Board Fehler Textmarke nicht definiert 4 19 Speakers Fehler Textmarke nicht definiert Removing the Speakers Fehler Textmarke nicht definiert Installing the Speakers Fehler Textmarke nicht definiert 4 20 Touchpad Bracket F...

Page 128: ...less LAN card 4 26 Figure 4 12 Removing the screws from the back of the computer 4 28 Figure 4 13 Removing the top cover 4 29 Figure 4 14 Removing the screws from the back of the computer 4 30 Figure 4 15 Removing the display assembly 4 31 Figure 4 16 Removing the system board 4 32 Figure 4 17 Replace new thermal pad into correct position 4 32 Figure 4 18 Tear down the tap 4 32 Figure 4 19 Removin...

Page 129: ...5D Maintenance Manual 4 5 Figure 4 28 Removing the LCD module and screw 4 43 Figure 4 29 Removing the LCD module 4 43 Figure 4 30 Removing CCD board and MIC 4 45 Figure 4 31 Removing the speakers 4 46 Figure 4 32 Removing the button board and hotkey Board 4 47 ...

Page 130: ... 5 ODD Bay Module 4 6 Keyboard 4 7 Wireless LAN card 4 8 Top Cover 4 9 Display Assembly 4 10 System Board 4 11 CPU Cooling Module and FAN 4 13 Display Mask 4 14 FL Inverter Board 4 15 LCD Module 4 16 LED Module 4 17 CCD Board and MIC 4 18 Power Board 4 20 TouchPad BRKT 4 19 Speakers 4 12 CPU 4 3 Battery pack Bridge Media 4 2 Memory Module 4 4 HDD 4 5 ODD Bay Module 4 6 Keyboard 4 7 Wireless LAN ca...

Page 131: ...power supply and FL inverter carry high voltages When you partially disassemble the computer and turn on the components use extreme care not to touch the connectors and components to avoid the risk of electrical shock Do not disassemble individual components during first level maintenance WARNING 1 To avoid the risk of electrical shock turn the computer off and remove the AC adapter from the elect...

Page 132: ...curely Loose screws can cause short circuits overheating smoke or fire 3 Before raising a FRU or other component make sure that all the component cables have been disconnected to avoid the risk of electrical shock caused by accidental contact with the energized components 4 For AC input be sure to use the AC adapter and AC power cable that come with your computer or Toshiba recommended equivalents...

Page 133: ...ts explained in Chapter 2 of this manual to identify the FRU that has probably caused the system failure Perform only the required machine operations Use only the disassembly and reinstallation procedures described in this manual Place the removed components in a safe place away from the computer so that they are not damaged or get in the way of you doing your work Normally a number of screws need...

Page 134: ...able by raising the pressure plate up to a satisfactory height Normal pin connectors are used for all the other types of cables These connectors can be installed or removed by simply inserting them or pulling them out Assembly Procedures You have to reassemble the computer after you have disassembled the computer and fixed the component that caused the problem When reassembling the computer keep t...

Page 135: ...blade screwdriver Torx screwdriver Tweezers for pulling out screws ESD mats for the floor and work desks An ESD wrist strap or heel grounder Anti static carpets or flooring Air ionizers for highly electrostatic sensitive areas A plastic card in credit card size A plastic stick Screw Tightening Torque To secure screws follow the torque values listed below Over tightening can damage components and s...

Page 136: ...nd 2 6 mm Symbols of Screws on the Computer Body For easy maintenance the screw types are shown on the computer body as symbols A symbol consists of a letter representing the screw type and a numeral representing the screw length Screw type Letter Bind screw B stands for bind Flat head screw F stands for flat head Super flat head screw S stands for super flat head Tapping screw T stands for tappin...

Page 137: ...ls Do not drop hit twist or bend the battery packs Do not scratch or break up their casing 1 Turn the computer upside down so that the back is facing you 2 Slide out the battery lock 3 Slide the battery release latch and remove the battery pack from the computer Battery pack Battery latch Battery latch 1 2 Figure 4 1 Removing the battery pack NOTE Dispose of the used battery packs as required by l...

Page 138: ...ion battery which can explode due to improper replacement use handling or disposal Always dispose of the battery packs as required by local ordinances or regulations Use only replacement batteries recommended by Toshiba NOTE Visually check the battery s terminals If they are dirty clean them with a dry cloth 1 Gently insert a new or recharged battery pack into place Check that the battery release ...

Page 139: ...y card Figure 4 2 Removing the Bridge Media Installing the Bridge Media Install the Bridge Media according to the following procedures and Figure 4 2 after checking that the computer is turned off in boot mode 1 Insert a Bridge media and press it until it is securely connected After the Bridge media is installed check the hardware configuration in the Hardware Setup or TSETUP program to make sure ...

Page 140: ...the computer upside down 2 Release one memory module cover securing the screw 3 Remove the memory module cover CAUTION Do not touch the connectors on the memory modules or in the computer Contaminated connectors can cause memory access problems Memory cover Memory cover screw Memory Latches Figure 4 3 Removing the memory module 4 Spread out the two memory lock latches so that the memory module pop...

Page 141: ... the computer or memory can be damaged 1 Insert the memory module into the connector at an angle of 45 degrees 2 Press down on the memory module so that it is secured with both memory lock latches 3 Reinstall the optional memory cover 4 Secure the optional memory cover with the optional memory cover securing screw After the computer is turned on check the hardware configuration in the Hardware Set...

Page 142: ...ive or damage the drive Remove the HDD hard disk drive according to the following procedures and Figures 4 4 4 5 1 Release the one HDD cover screw securing the HDD cover 2 Release the M2 5x3 black flat head screw securing the HDD pack 3 Remove the HDD pack by pulling the pack following the direction of the arrows Satellite Satellite Pro C650D C655D Maintenance Manual 4 13 ...

Page 143: ...ble the HDD pack when it is working normally Disassemble or replace the HDD pack only if it fails 4 Place the HDD pack on a flat surface such as a desk and remove the four M2x2 black flat head screws 5 Place the HDD pack on a flat surface such as a desk and remove the chassis 4 14 Satellite Satellite Pro C650D C655D Maintenance Manual ...

Page 144: ...es HDD chassis HDD M2x2 black flat head screw M2x2 black flat head screw Figure 4 5 Removing the HDD chassis CAUTION Do not apply pressure to the top or bottom of the drive Satellite Satellite Pro C650D C655D Maintenance Manual 4 15 ...

Page 145: ... 2 Secure the HDD and its chassis with the four M2 5x2 black flat head screws CAUTION To prevent the HDD bracket from being distorted when installing the HDD pack into the computer do not press the center of the HDD pack Always hold the HDD pack by its sides 3 Install the HDD pack into the correct position in the computer Connect the HDD pack to the computer holding the HDD pack by its sides 4 Ins...

Page 146: ...edures of specific modules Remove the ODD bay module according to the following procedures and Figures 4 6 1 Turn the computer upside down 2 Remove the M2x3 black flat head screw 3 Push out on the ODD bay module in the direction of the arrow CAUTION Handle the ODD bay module carefully it can become hot during operation ODD bay module M2x3 black flat head screw Figure 4 6 Removing the ODD bay modul...

Page 147: ...ance Manual Installing the ODD Bay Module Install the ODD bay module according to the following procedures and Figures 4 6 1 Place the ODD bay module in the correct position and slide it in 2 Push it in until it clicks into place 3 Secure the ODD bay module with one M2x3 black flat head screw ...

Page 148: ... the following procedures and Figure 4 7 1 Remove two M2x3 black flat head screws 2 Remove the bracket M2x3 black flat head screw ODD BRKT ODD driver Figure 4 7 Removing the bracket from the ODD drive Assembling the ODD Drive Assemble the ODD drive according to the following procedures and Figure 4 7 1 Seat the bracket and secure it with two M2x3 black flat head screws Satellite Satellite Pro C650...

Page 149: ...ne latch on left sides Five bottom latches Six front latches 2 Remove the keyboard cover 3 Remove four M2 5x2 5 black flat head screws 4 Disconnect the keyboard cable from CN250 on the system board 5 Remove the keyboard 6 Raise the RTC battery with a plastics stick from the battery locker left hole 7 Remove RTC battery M2 5x2 5 black flat head screw CN251 Keyboard Keyboard cover Latch RTC Battery ...

Page 150: ...g procedures and Figure 4 8 1 Place RTC battery in battery locker in the correct position 2 Connect the keyboard cable to CN250 on the system board 3 Secure the keyboard with four M2 5x2 5 black flat head screws 4 Place the keyboard cover in the correct position and secure the following 14 latches in that order One latch on right side and one latch on left side Five bottom latches Six front latche...

Page 151: ...ess LAN cards can fail if they are contaminated with sweat natural oils etc from your hands 1 Disconnect the two antenna cables with tweezers 2 Remove one M2x3 black flat head screws securing the wireless LAN card 3 Pull the wireless LAN card up from CN1300 on the system board and out at an angle M2x3 black flat head screw Antenna White cable Antenna Black cable Wireless LAN card CN1300 Figure 4 9...

Page 152: ...1 Insert the wireless LAN card into the CN1300 an angle of 45 degrees 2 Press down on the wireless LAN card to secure it with two M2x3 black flat head screws 3 Connect the two antenna cables by pressing them firmly into place CAUTION Do not touch the connectors on the wireless LAN card and in the computer with your bare hands Wireless LAN cards can fail if they are contaminated with sweat natural ...

Page 153: ...M2x2 black flat head screws M2 5x6 black flat head screw M2 5x6 black flat head screw M2 x2 black flat head screw M2 x2 black flat head screw Figure 4 10 Removing the screws from the bottom of the computer 2 Turn the computer right side up 3 Disconnect the touch pad board flat cable from CN280 4 Disconnect the power board flat cable from CN200 5 Disconnect the speaker cable from CN600 6 Lift up th...

Page 154: ...cedures and Figures 4 10 4 11 1 Seat the top cover adjusting its position 2 Connect the touch pad board flat cables to CN280 on the system board 3 Connect the power board flat cable to CN200 on the system board 4 Connect the speaker cable to CN600 on the system board Turn the computer upside down and secure it with the following 20 screws Sixteen M2 5x6 black flat head screws Four M2x2 black flat ...

Page 155: ... upside down and remove two M2 5x6 black flat head screws 2 Restore the normal computer placement and open the display panel LCD FL cable Wireless LAN antenna CN3000 M2 5x6 black flat head screw Figure 4 12 Removing the display assembly 3 Disconnect the LCD FL cable from CN3000 on the system board 4 Remove four M2 5x6 black flat head screws securing the LCD module to the bottom cover 5 Remove the ...

Page 156: ...4 9 Display Assembly 4 Replacement Procedures Satellite Satellite Pro C650D C655D Maintenance Manual 4 27 6 Remove the display module ...

Page 157: ... display assembly according to the following procedures and Figures 4 12 1 Place the display panel in the correct position and push the wireless antenna cable into the bottom cover 2 Connect the LCD FL cable to CN3000 on the system board 3 Secure the display assembly with four M2 5x6 black flat head screws 4 Secure four M2 5x6 black flat head screws ...

Page 158: ... following procedures and Figure 4 13 1 Release one M2 5x6 black flat head screw securing the system board 2 Disconnect DC IN cable from CN6000 and remove the DC IN cable from bottom cover 3 Remove one M2x3 black flat head screw securing the FAN 4 Remove the system board DC IN cable CN6000 System board M2 5x6 black flat head screw M2x3 black flat head screw Figure 4 13 Removing the system board 4 ...

Page 159: ...owing procedures and figure 4 13 NOTE Be careful of the eject button for the PC card It can be damaged when installing the system board Make sure it is pushed in 1 Connect the DC IN cable to CN6000 on the system board 2 Seat the system board in the correct position 3 Secure the system board with one M2 5x6 black flat head screw 4 Secure the FAN with M2x3 black flat head screw ...

Page 160: ... cause damage to the fan in the cooling module Remove the CPU cooling module and Fan Remove the CPU cooling module and fan according to the following procedures and Figures 4 14 4 15 4 16 4 17 and 4 18 1 Remove the fan cable from CN4300 on system board 2 Remove two M2x5 white flat head screws on the fan 3 Remove the fan 4 Remove two M2x2 black flat head screws securing the bracket 5 Remove the bra...

Page 161: ...placement Procedures M2x5 white flat head screw FAN Figure 4 14 Removing the fan 1 2 3 4 M2x2 black flat head screw CPU cooling module Figure 4 15 Removing the CPU cooling module Satellite Satellite Pro C650D C655D Maintenance Manual 4 31 ...

Page 162: ...dule and Fan Figure 4 16 Applying silicon grease Thermal pad CPU cooling module Figure 4 17 Replace new thermal pad into correct position Tape Thermal pad Figure 4 18 Tear down the tape 4 32 Satellite Satellite Pro C650D C655D Maintenance Manual ...

Page 163: ...the surface of the CPU chip completely 1 If the thermal pad is broken replace new thermal pad into correct position thermal pad part number is V000943320 2 Tear down the tap on the thermal pad 3 If silicon grease is already applied to the CPU and fan module wipe it off with a cloth By using a special syringe apply silicon grease G7762 to the CPU chip center so that the entire CPU chip is covered w...

Page 164: ...ration Be sure to let it cool down before starting repair work NOTE FOXCONN CPU socket will be 180 degrees to the right 1 Tear off the CPU mylar 2 Unlock the CPU by rotating the cam on the CPU socket 120 degrees to the left with a flat blade screwdriver in the order shown in the figure below 3 Remove the CPU CPU Mylar CPU Figure4 19 Removing the CPU Figure 4 20 Removing the CPU 4 34 Satellite Sate...

Page 165: ... Check that the triangle on the cam is in the unlock position 2 Attach the CPU to the correct position in the CPU socket Align the CPU with the CPU socket by using the triangle as a guide Figure 4 21 Installing the CPU CAUTION Seat the CPU by aligning the triangle with the shaded area Satellite Satellite Pro C650D C655D Maintenance Manual 4 35 ...

Page 166: ...3 Secure the CPU by rotating the cam 120 degrees to the right with a flat blade screwdriver NOTE FOXCONN CPU socket will be 180 degrees to the left Figure 4 22 Securing the CPU 4 36 Satellite Satellite Pro C650D C655D Maintenance Manual ...

Page 167: ...isplay mask while unlatching the display mask M2 5x5 black flat head screw Seal Seal Display mask Figure 4 23 Removing the display mask Installing the Display Mask Install the display mask according to the following procedures and Figure 4 23 1 Install the display mask and lock the latches NOTE When installing the display mask ensure there is no gap between the display mask and the display cover 2...

Page 168: ...the following procedures and Figures 4 24 HV cable LCD FL cable FL inverter board Figure 4 24 Removing the FL inverter board 1 Lift the LCD module FL inverter board and disconnect the LCD FL cable from the LCD FL connector 2 Disconnect the HV cable from the HV connector 3 Remove the FL inverter board 4 38 Satellite Satellite Pro C650D C655D Maintenance Manual ...

Page 169: ...nance Manual 4 39 Installing the FL Inverter Board Install the FL inverter board according to the following procedures and Figures 4 24 1 Connect the LCD FL cable to LCD FL connector and connect the HV cable to the HV connector 2 Seat the LCD module FL inverter board in the correct position ...

Page 170: ...ly peeled away before disconnecting it from the module Removing the LCD module Remove the LCD module according to the following procedures and Figures 4 25 4 26 1 Disconnect CCD cable from CCD module 2 Remove one M2 5x5 black flat head screw on each side securing the LCD hinge 3 Carefully tilt the LCD module toward you 4 Remove four M2 5x5 black flat head screws securing the LCD bracket 5 Remove t...

Page 171: ...LCD bracket LCD module M2 5x5 black flat head screw M2 5x5 black flat head screw M2 5x5 black flat head screw Figure 4 25 Removing the LCD module and screws LCD module LCD LF cable Figure 4 26 Removing the LCD module Satellite Satellite Pro C650D C655D Maintenance Manual 4 41 ...

Page 172: ...p 4 Place the LCD bracket in the correct position and secure it with two M2 5x5 black flat head screws on each side 5 Please the LCD module in the correct position and secure it with one M2 5x5 black flat heat screws on each side 6 Connect CCD cable to CCD module CAUTION When installing the LCD module please follow below instruction When plug in LCD FL cable into LCD module connector need to plug ...

Page 173: ...ording to the following procedures and Figures 4 27 4 28 1 Peel off the two rubber sheets from LED cable NOTE Don t touch the double tape of rubber sheet surface for keep double tape surface clean and adhesive while remove the rubber sheet from the LED hinge 2 Disconnect CCD cable from CCD module 3 Remove one M2 5x5 black flat head screws on each side securing the LED hinge 4 Carefully tilt the LE...

Page 174: ...CD bracket LCD module M2 5x5 black flat head screw M2 5x5 black flat head screw M2 5x5 black flat head screw Tape Figure 4 27 Removing the LED module and screws LED module LED cable Figure 4 28 Removing the LED module 4 44 Satellite Satellite Pro C650D C655D Maintenance Manual ...

Page 175: ...he correct position and secure it with two M2 5x5 black flat head screws on each side 5 Please the LED module in the correct position and secure it with one M2 5x5 black flat heat screws on each side 6 Stick the rubber sheet to hold the cable on base enclosure 7 Connect CCD cable to CCD module CAUTION When installing the LED module please follow below instruction When plug in LED cable into LED mo...

Page 176: ...the FL inverter board according to the following procedures and Figure 4 29 1 Remove the CCD and MIC module from display rear cover CCD and MIC module Figure 4 29 Removing the CCD board and MIC 2 Lift the CCD and MIC module from the display rear cover 4 46 Satellite Satellite Pro C650D C655D Maintenance Manual ...

Page 177: ...rocedures Satellite Satellite Pro C650D C655D Maintenance Manual 4 47 Installing the CCD Board and MIC Install the FL inverter board according to the following procedures and Figure 4 29 1 Seat the CCD and MIC module in the correct position ...

Page 178: ...rd Remove the Power Button Board according to the following procedures and Figures 4 30 1 Remove two M2x2 black flat head screws 2 Remove the Power button board M2x2 black flat head screw Power board Figure 4 30 Removing the power button board 4 48 Satellite Satellite Pro C650D C655D Maintenance Manual ...

Page 179: ...5D Maintenance Manual 4 49 Install the Power Button Board Install the Power Button Board and Switch Board according to the following procedures and Figures 4 30 1 Seat the Power button board in the correct position 3 Secure the Power button board with two M2x2 black flat head screws ...

Page 180: ... 31 1 Remove two M2x3 black flat head step screw securing the left speaker 2 Remove two M2x3 black flat head step screws securing the right speaker 3 Remove the left and right speakers Left speaker Right speaker Speaker cable M2x3 black flat head screw Figure 4 31 Removing the speakers 4 50 Satellite Satellite Pro C650D C655D Maintenance Manual ...

Page 181: ...e Speakers Install the speakers according to the following procedures and Figure 4 31 1 Seat the left and right speaker in the correct position 2 Route the speaker cable in the wire guide 3 Secure the left speaker with two M2x3 black flat head screws 4 Secure the right speaker with two M2x3 black flat head screws ...

Page 182: ...ccording to the following procedures and Figure 4 32 1 Disconnect the touch pad flat cable 2 Release two M2x3 black flat head screws securing the touchpad Bracket M2x3 black flat head screw Touch pad bracket Touch pad flat cable Figure 4 32 Removing the touchpad bracket 4 52 Satellite Satellite Pro C650D C655D Maintenance Manual ...

Page 183: ...Pro C650D C655D Maintenance Manual 4 53 Installing the Touchpad bracket Install the button board according to the following procedures and Figure 4 32 1 Seat the Touchpad bracket in the correct position 2 Secure Touchpad bracket with the two M2x3 black flat head screws ...

Page 184: ...6000 1 次 Appendices ...

Page 185: ...0D C655D Maintenance Manual Appendix Contents Appendix A Handling the LCD Module A 1 Appendix B Board Layout B 1 B 1 System Board Front View B 1 B 2 System Board Back View B 2 Appendix C Keyboard Scan Character Codes C 1 Appendix D Key Layout D 1 ...

Page 186: ...over be sure to seat it so that it is properly aligned and maximum visibility of the display is maintained 2 Be careful to align the four holes at the right side and left side of the LCD module with the corresponding holes in the LCD cover before securing the module with four screws Do not force the module into place because stress can affect its performance Also the panel s polarized surface is e...

Page 187: ... the surface is very dirty we recommend a CRT cleaning agent Apply the agent to a cloth and then wipe the panel s surface Do not apply cleanser directly to the panel Also never scratch the surface 4 If water or other liquid is left on the panel s surface for a long period it can change the screen s tint or stain it Be sure to quickly wipe off any liquid A 2 Satellite Satellite Pro C650D C655D Main...

Page 188: ...rop it or let it strike a hard object which could cause breakage or cracks 6 CMOS LSI circuits are used in the module so guard against damage from electrostatic discharge Be sure to wear a wrist or ankle ground when handling the module Satellite Satellite Pro C650D C655D Maintenance Manual A 3 ...

Page 189: ...irect sunlight or strong ultraviolet rays for long periods 8 Do not store the module at temperatures below specifications Cold can cause the liquid crystals to freeze lose their elasticity or otherwise suffer damage A 4 Satellite Satellite Pro C650D C655D Maintenance Manual ...

Page 190: ...embly can cause malfunctions 10 If you transport the module do not use packing material that contains epoxy resin amine or silicon glue alcohol or oxide These materials can release gas that can damage the panel s polarization Satellite Satellite Pro C650D C655D Maintenance Manual A 5 ...

Page 191: ...Apx B Board Layout Appendices Appendix B Appendix B Board Layout B 1 System Board Front View Figure B 1 Board Layout Front Satellite Satellite Pro C650D C655D Maintenance Manual B 1 ...

Page 192: ...Appendices Apx B Board Layout B 2 System Board Back View Figure B 2 Board Layout Back B 2 Satellite Satellite Pro C650D C655D Maintenance Manual ...

Page 193: ...03 2 03 83 1E F0 1E 04 3 04 84 26 F0 26 05 4 05 85 25 F0 25 06 5 06 86 2E F0 2E 07 6 07 87 36 F0 36 08 7 08 88 3D F0 3D 2 09 8 09 89 3E F0 3E 2 10 9 0A 8A 46 F0 46 2 11 0 0B 8B 45 F0 45 2 12 _ 0C 8C 4E F0 4E 13 0D 8D 55 F0 55 14 7D F0 7D 15 BkSp 0E 8E 66 F0 66 16 Tab 0F 8F 0D F0 0D 17 Q 10 90 15 F0 15 18 W 11 91 1D F0 1D 19 E 12 92 24 F0 24 20 R 13 93 2D F0 2D 21 T 14 94 2C F0 2C 22 Y 15 95 35 F0 ...

Page 194: ...D 20 A0 23 F0 23 34 F 21 A1 2B F0 2B 35 G 22 A2 34 F0 34 36 H 23 A3 33 F0 33 37 J 24 A4 3B F0 3B 2 38 K 25 A5 42 F0 42 2 39 L 26 A6 4B F0 4B 2 40 27 A7 4C F0 4C 2 41 28 A8 52 F0 52 43 Enter 1C 9C 5A F0 5A 3 44 Shift L 2A AA 12 F0 12 45 No 102 key 56 D6 61 F0 61 46 Z 2C AC 1A F0 1A 47 X 2D AD 22 F0 22 48 C 2E AE 21 F0 21 49 V 2F AF 2A F0 2A 50 B 30 B0 32 F0 32 51 N 31 B1 31 F0 31 52 M 32 B2 3A F0 3...

Page 195: ... 76 Del E0 53 E0 D3 E0 71 E0 F0 71 1 79 E0 4B E0 CB E0 6B E0 F0 6B 1 80 Home E0 47 E0 C7 E0 6C E0 F0 6C 1 81 End E0 4F E0 CF E0 69 E0 F0 69 1 83 E0 48 E0 C8 E0 75 E0 F0 75 1 84 E0 50 E0 D0 E0 72 E0 F0 72 1 85 PgUp E0 49 E0 C9 E0 7D E0 F0 7D 1 86 PgDn E0 51 E0 D1 E0 7A E0 F0 7A 1 89 E0 4D E0 CD E0 74 E0 F0 74 1 110 Esc 01 81 76 F0 76 112 F1 3B BB 05 F0 05 113 F2 3C BC 06 F0 06 114 F3 3D BD 04 F0 04...

Page 196: ...7 7 7 7 202 Fn 4 203 Win E0 5B E0 DB E0 1F E0 F0 1F 204 App E0 5D E0 DD E0 2F E0 F0 2F 205 Kat Hir 70 F0 70 8 206 Hen 79 F0 79 8 207 Muh 7B F0 7B 8 Notes 1 Scan codes differ by mode 2 Scan codes differ by overlay function 3 Combination with the Fn key makes different codes 4 Fn key does not generate a code by itself 5 This key corresponds to key No 42 in a 102 key model 6 Refer to Table C 6 No 124...

Page 197: ...A E0 F0 12 E0 69 E0 F0 69 E0 12 83 E0 AA E0 48 E0 C8 E0 2A E0 F0 12 E0 75 E0 F0 75 E0 12 84 E0 AA E0 50 E0 D0 E0 2A E0 F0 12 E0 72 E0 F0 72 E0 12 85 PgUp E0 AA E0 49 E0 C9 E0 2A E0 F0 12 E0 7D E0 F0 7D E0 12 86 PgDn E0 AA E0 51 E0 D1 E0 2A E0 F0 12 E0 7A E0 F0 7A E0 12 89 E0 AA E0 4D E0 CD E0 2A E0 F0 12 E0 74 E0 F0 74 E0 12 203 Win E0 AA E0 5B E0 DB E0 2A E0 F0 12 E0 1F E0 F0 1F E0 12 204 App E0 ...

Page 198: ...0 F0 12 83 E0 2A E0 48 E0 C8 E0 AA E0 12 E0 75 E0 F0 75 E0 F0 12 84 E0 2A E0 50 E0 D0 E0 AA E0 12 E0 72 E0 F0 72 E0 F0 12 85 PgUp E0 2A E0 49 E0 C9 E0 AA E0 12 E0 7D E0 F0 7D E0 F0 12 86 PgDn E0 2A E0 51 E0 D1 E0 AA E0 12 E0 7A E0 F0 7A E0 F0 12 89 E0 2A E0 4D E0 CD E0 AA E0 12 E0 74 E0 F0 74 E0 F0 12 203 Win E0 2A E0 5B E0 DB E0 AA E0 12 E0 1F E0 F0 1F E0 F0 12 204 App E0 2A E0 5D E0 DD E0 AA E0 ...

Page 199: ... 7C 23 U 4 4B CB 6B F0 6B 24 I 5 4C CC 73 F0 73 25 O 6 4D CD 74 F0 74 26 P 4A CA 7B F0 7B 37 J 1 4F CF 69 F0 69 38 K 2 50 D0 72 F0 72 39 L 3 51 D1 7A F0 7A 40 4E CE 79 F0 79 52 M 0 52 D2 70 F0 70 54 53 D3 71 F0 71 55 E0 35 E0 B5 40 4A E0 F0 4A Table C 6 No 124 key scan code Key top Shift Code set 1 Code set 2 Make Break Make Break Prt Sc Common E0 2A E0 37 E0 B7 E0 AA E0 12 E0 7C E0 F0 7C E0 F0 12...

Page 200: ...Satellite Satellite Pro C650D C655D Maintenance Manual Table C 7 No 126 key scan code Key top Shift Code set 1 Code set 2 Make Make Pause Common E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77 Ctrl E0 46 E0 C6 E0 7E E0 F0 7E This key generates only make codes ...

Page 201: ...ayout Appendices Apx D Key Layout Appendix D Key Layout D 1 United States US Keyboard Figure D 1 US keyboard D 2 Taiwan TW Keyboard Figure D 2 TW keyboard Satellite Satellite Pro C650D C655D Maintenance Manual D 1 ...

Page 202: ...Appendices Apx D Key Layout D 3 Thai TH Keyboard Figure D 3 TH keyboard D 4 Russian RU Keyboard Figure D 4 RU keyboard D 2 Satellite Satellite Pro C650D C655D Maintenance Manual ...

Page 203: ...Apx D Key Layout Appendices D 5 Hebrew HE Keyboard Figure D 5 HE keyboard D 6 Korean KR Keyboard Figure D 6 KR keyboard Satellite Satellite Pro C650D C655D Maintenance Manual D 3 ...

Page 204: ...Appendices Apx D Key Layout D 7 UK English UK Keyboard Figure D 7 UK keyboard D 8 DU UE US International USE Keyboard Figure D 8 USE keyboard D 4 Satellite Satellite Pro C650D C655D Maintenance Manual ...

Page 205: ...Apx D Key Layout Appendices D 9 Danish DK Keyboard Figure D 9 DK keyboard D 10 Swiss Switzerland SL Keyboard Figure D 10 SL keyboard Satellite Satellite Pro C650D C655D Maintenance Manual D 5 ...

Page 206: ...Appendices Apx D Key Layout D 11 Arabic AR Keyboard Figure D 11 AR keyboard D 12 Czech CZ Keyboard Figure D 12 CZ keyboard D 6 Satellite Satellite Pro C650D C655D Maintenance Manual ...

Page 207: ...Apx D Key Layout Appendices D 13 Portuguese PT Keyboard Figure D 13 PT keyboard D 14 Slovakian SK Keyboard Figure D 14 SK keyboard Satellite Satellite Pro C650D C655D Maintenance Manual D 7 ...

Page 208: ...Appendices Apx D Key Layout D 15 Italian IT Keyboard Figure D 15 IT keyboard D 16 French FR Keyboard Figure D 16 FR keyboard D 8 Satellite Satellite Pro C650D C655D Maintenance Manual ...

Page 209: ...Apx D Key Layout Appendices D 17 German GR Keyboard Figure D 17 GR keyboard D 18 Greek GK Keyboard Figure D 18 GK keyboard Satellite Satellite Pro C650D C655D Maintenance Manual D 9 ...

Page 210: ...Appendices Apx D Key Layout D 19 Hungary HU Keyboard Figure D 19 HU keyboard D 20 Spanish SP Keyboard Figure D 20 SP keyboard D 10 Satellite Satellite Pro C650D C655D Maintenance Manual ...

Page 211: ...Apx D Key Layout Appendices D 21 Turkey TR Keyboard Figure D 21 TR keyboard D 22 Turkish F TF Keyboard Figure D 22 TF keyboard Satellite Satellite Pro C650D C655D Maintenance Manual D 11 ...

Page 212: ...Appendices Apx D Key Layout D 23 Swedish SW Keyboard Figure D 23 SW keyboard D 24 Belgian BE Keyboard Figure D 24 BE keyboard D 12 Satellite Satellite Pro C650D C655D Maintenance Manual ...

Page 213: ...Apx D Key Layout Appendices D 25 Yugoslavia YU Keyboard Figure D 25 YU keyboard D 26 Norwegian NO Keyboard Figure D 26 NO keyboard Satellite Satellite Pro C650D C655D Maintenance Manual D 13 ...

Page 214: ...Appendices Apx D Key Layout D 27 Scandinavian N5 Keyboard Figure D 27 N5 keyboard D 28 Canadian Bilingual CB Keyboard Figure D 28 CB keyboard D 14 Satellite Satellite Pro C650D C655D Maintenance Manual ...

Page 215: ...Apx D Key Layout Appendices D 29 Romania RO Keyboard Figure D 29 RO keyboard D 30 Bulgaria BU Keyboard Figure D 30 BU keyboard Satellite Satellite Pro C650D C655D Maintenance Manual D 15 ...

Page 216: ...Appendices Apx D Key Layout D 31 Japan JP Keyboard Figure D 31 JP keyboard D 16 Satellite Satellite Pro C650D C655D Maintenance Manual ...