Toshiba Satellite CL10-B, User Manual

Page 1: ...User s Manual Satellite CL10 B L10 B L10t B L10W B Satellite Radius 11 CL10W B CL15W B Satellite Radius 11 L10W B L15W B ...

Page 2: ... 3 Getting to know Windows 2 10 Turning off the power 2 12 Chapter 3 The Grand Tour The Grand Tour for CL10 B L10 B 3 1 The Grand Tour for CL10W B L10W B 3 8 Magnets location CL10W B L10W B 3 14 Internal Hardware Components 3 15 Power Condition Descriptions 3 17 Chapter 4 Operating Basics Operating in Tablet Mode CL10W B L10W B 4 1 Using the Touch Screen 4 2 Using the Touch Pad 4 3 The Keyboard 4 ...

Page 3: ...very 5 11 Chapter 6 Troubleshooting Problem solving process 6 1 Hardware and system checklist 6 4 TOSHIBA support 6 14 Chapter 7 Appendix Specifications 7 1 AC Power Cord and Connectors 7 3 Information for Wireless Devices 7 4 Legal Footnotes 7 14 VCCI Class B Information Japan Only 7 16 OpenSSL Toolkit License Issues 7 17 FreeType License Issues 7 19 Index User s Manual iii ...

Page 4: ...yond that stipulated above including conversion to digital format alteration transfer of copied material and distribution on a network without the permission of the copyright owner is a violation of copyright or author s rights and is subject to civil damages or criminal action Comply with copyright laws in making any reproduction from this manual Disclaimer This manual has been validated and revi...

Page 5: ...formity Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruc...

Page 6: ...ation Contact Address TOSHIBA America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 1697 Telephone 949 583 3000 This information is only applicable for the countries regions where it is required EU Declaration of Conformity This product is carrying the CE Mark in accordance with the related European Directives Responsible for CE Marking is TOSHIBA EUROPE GMBH Hammfelddamm 8...

Page 7: ... e g environments where a mains voltage of 380 V three phase is used Medical Environments Automotive Environments Aircraft Environments Any consequences resulting from the use of this product in working environments that are not approved are not the responsibility of TOSHIBA The consequences of the use of this product in non approved working environments may be Interference with other devices or m...

Page 8: ...s must be collected and disposed of separately from household waste Integrated batteries and accumulators can be disposed of with the product They will be separated at the recycling centres The black bar indicates that the product was placed on the market after August 13 2005 By participating in the separate collection of products and batteries you will help to assure the proper disposal of produc...

Page 9: ...ly friendly disposal ensuring that the terminal contacts are covered by non conductive tape For more detailed information about the collection and recycling programmes available in your country please visit our website www toshiba eu recycling or contact your local council office or the retail outlet where you purchased the product These symbols might not stick depending on the country and region ...

Page 10: ...ne getirmektedir The number of possible pixel failures of your display is defined according to ISO 9241 307 standards If the number of pixel failures is less than this standard they will not be counted as defect or failure Battery is a consumption product since the battery time depends on the usage of your computer If the battery can not be charged at all then it is a defect or failure The changes...

Page 11: ...I DECODING AVC VC 1 AND MPEG 4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH VIDEO NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA L L C...

Page 12: ...can wake the computer from Sleep Mode by pressing the power button Your ENERGY STAR certified computer should be set by default to enter a low power sleep mode after a period of inactivity Simply touching the mouse or keyboard wakes the computer in seconds These sleep features can save you up to 23 per year 200 kWh per year in electricity and prevent up to 300 pounds of greenhouse gas emissions an...

Page 13: ...e system failure computer or AC adaptor damage or a fire possibly resulting in serious injury Creating a computer friendly environment Place the computer on a flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space around the computer and other equipment to provide adequate ventilation Otherwise they might overheat To keep your comp...

Page 14: ...o any form of strong impact as this can damage the computer s components or otherwise cause it to malfunction Cleaning the computer To help ensure long trouble free operation keep the computer free of dust and dirt and use care with all liquids around it Be careful not to spill liquids into the computer If the computer does get wet turn the power off immediately and let the computer dry completely...

Page 15: ...not fall or hit anything Do not carry your computer by holding any of its protruding elements Mobile phones Be aware that the use of mobile phones can interfere with the audio system The operation of the computer will not be impaired in any way but it is recommended that a minimum distance of 30 cm is maintained between the computer and a mobile phone that is in use Instruction Manual for Safety a...

Page 16: ...Please read A note is a hint or advice that helps you make best use of your equipment User s Manual 1 13 ...

Page 17: ...the following items TOSHIBA Portable Personal Computer AC adaptor and power cord 2 pin plug or 3 pin plug Documentation QuickStart Instruction Manual for Safety and Comfort Warranty Information If any of the items are missing or damaged contact your dealer immediately Conventions This manual uses the following formats to describe identify and highlight terms and operating procedures Internal stora...

Page 18: ...n find a list of charms Search Share Start Devices and Settings Desktop Click the Desktop tile from the Start screen to access the desktop Start screen You can go back to the Start screen from an app or the desktop by the following ways Click the Start charm Move the mouse pointer all the way into the lower left corner of the screen and then click the Start button Use the Windows logo key on your ...

Page 19: ...ion provides basic information to start using your computer It covers the following topics Opening the display Connecting the AC adaptor Turning on the power Initial setup Use a virus check program and make sure that it is updated regularly Never format storage media without checking its content formatting destroys all stored data It is a good idea to back up the internal storage or other main sto...

Page 20: ...r slamming it shut could damage the computer Be careful not to open the display panel too far as this could put stress on the display panel s hinges and cause damage Do not press or push on the display panel Do not lift the computer by the display panel Do not close the display panel with pens or any other objects left in between the display panel and the keyboard When opening or closing the displ...

Page 21: ... be opened to any angle up to 360 degrees which offers you the flexibility and versatility to operate your computer in one of the following defined modes Figure 2 2 Opening the display panel to any angel CL10W B L10W B Laptop mode Flat mode User s Manual 2 5 ...

Page 22: ...perate the computer in stand tent or tablet mode To open the display panel slowly lift it with one hand holding the center of the display panel as shown in the following figure and the other hand holding the palm rest down so that the main body of the computer is not raised User s Manual 2 6 ...

Page 23: ... display panel place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel Do not use excessive force when opening or closing the display panel Connecting the AC adaptor Attach the AC adaptor when you want to charge the battery or operate from AC power It is also the fastest way to get started because the battery pack must be charg...

Page 24: ... region the computer is bought and should not be used outside this region For use in other regions buy power cords that conform to safety rules and regulations in the particular region Do not use a 3 pin to 2 pin conversion plug When you connect the AC adaptor to the computer always follow the steps in the exact order as described in this User s Manual Connecting the power cable to a live electric...

Page 25: ... Product appearance depends on the model you purchased 3 Plug the power cord into a live wall outlet The DC IN Battery indicator glows Turning on the power This section describes how to turn on the power The Power indicator indicates the status Refer to the Power Condition Descriptions section for more information After you turn on the power for the first time do not turn it off until you have set...

Page 26: ...o the Windows Help and Support Start screen The Start screen is the launching pad for everything you can do in the Windows operating system providing new and easy ways to access everything from your favorite apps and websites to your contacts and other important information From the Start screen you can start typing to search for what you want From there you can easily switch between results for a...

Page 27: ... Start screen Share This charm allows you to share items links photos and more Start This charm takes you to the Start screen or if already on the Start screen returns you to your last app Devices This charm allows you to manage your hardware Settings This charm allows you to access your computer settings volume brightness connecting to the internet and more Tiles Tiles can be accessed and launche...

Page 28: ...c activity has stopped before removing the disk disc If you turn off the power while a disk disc is being accessed you might lose data or damage the disk Never turn off the power while an application is running Failure to do so can cause data loss Never turn off the power disconnect an external storage device or remove storage media during data read write Failure to do so can cause data loss 3 Cli...

Page 29: ...g Sleep Mode be sure to save your data To prevent data loss do not switch to Sleep Mode while transferring data to external media such as USB devices memory media or other external memory devices When the AC adaptor is connected the computer will go into Sleep Mode according to the settings in the Power Options to access it click Control Panel System and Security Power Options under Windows System...

Page 30: ...ff into Hibernation Mode Sleep Mode consumes more power while the computer is off Sleep Mode limitations Sleep Mode will not function under the following conditions Power is turned back on immediately after shutting down Memory circuits are exposed to static electricity or electrical noise Hibernation Mode The Hibernation Mode feature saves the contents of memory to the internal storage when the c...

Page 31: ...2 Click Choose what the power button does or Choose what closing the lid does 3 Click Change settings that are currently unavailable 4 Select the Hibernate check box from Shutdown settings 5 Click the Save changes button Automatic Hibernation Mode The computer can be configured to enter Hibernation Mode automatically when you press the power button or close the lid To define these settings do the ...

Page 32: ...Do not turn the computer or devices back on immediately Wait a moment to let all capacitors fully discharge User s Manual 2 16 ...

Page 33: ...ollows in this manual Model Name Short Name Satellite CL10 B CL10 B Satellite L10 B L10t B L10 B Satellite Radius 11 L10W B L15W B Satellite L10W B L10W B Satellite Radius 11 CL10W B CL15W B CL10W B The Grand Tour for CL10 B L10 B Front with the display closed CL10 B L10 B The following figure shows the front of the computer with the display panel in the closed position Figure 3 1 Front of the com...

Page 34: ...or Wireless LAN functions are turned on Only some models are equipped with Bluetooth and Wireless LAN functions Left side CL10 B L10 B The following figure shows the left side of the computer Figure 3 2 The left side of the computer CL10 B L10 B 1 3 7 6 5 4 2 1 DC IN 19 V jack 5 HDMI out port 2 Power button 6 Universal Serial Bus USB 3 0 port 3 Power indicator 7 Memory media slot 4 External RGB mo...

Page 35: ...liant with USB 3 0 standard and backward compatible with USB 2 0 devices USB 3 0 port s might work as USB 2 0 port s when operating in USB Legacy Emulation mode Note that it is not possible to confirm the operation of all functions of all USB devices that are available Some functions associated with a specific device might not operate properly Before removing a USB device from the USB port of your...

Page 36: ...hone microphone combo jack enables connection of a monaural microphone or a stereo headphone Universal Serial Bus USB 2 0 port One Universal Serial Bus port which complies to the USB 2 0 standard is provided on the right side of the computer The USB 2 0 port is not compatible with USB 3 0 devices LAN jack This jack lets you connect to a LAN The adaptor has built in support for Ethernet LAN 10 mega...

Page 37: ... 2 Force Shut down hole Product appearance depends on the model you purchased Stereo speakers The speakers emit sound generated by your software as well as audio alarms such as low battery condition generated by the system Force Shut down hole Insert a slender object such as a needle into this hole to force a shut down when the computer is hung Front with the display open CL10 B L10 B This section...

Page 38: ...ded with some models Product appearance depends on the model you purchased Microphone The built in microphone allows you to import and record sounds for your application Refer to the Sound System and Video mode section for more information Web Camera LED The Web Camera LED glows when the Web Camera is operating Web Camera Web Camera is a device that allows you to record video or take photographs w...

Page 39: ... the internal screen is somewhat brighter than when it operates on battery power This difference in brightness levels is intended to save power when operating on batteries Legal Footnote LCD For more information regarding LCD refer to the Legal Footnotes section Windows button Press this button to open the Start screen Display hinges The display hinges allow the display panel to be positioned at a...

Page 40: ...ion indicator 2 Power indicator DC IN Battery indicator The DC IN Battery indicator shows the condition of the DC IN and the battery charge status White indicates the battery is fully charged while the power is being correctly supplied from the AC power adaptor Refer to the Power Condition Descriptions section for more information on this feature Power indicator The Power indicator glows white whe...

Page 41: ...wer indicator glows white when the computer is turned on However if you turn off the computer into Sleep Mode this indicator blinks white HDMI out port HDMI out port can connect with Type A connector HDMI cable Universal Serial Bus USB 3 0 port One Universal Serial Bus port which complies to the USB 3 0 standard is provided on the left side of the computer The USB 3 0 port is compliant with USB 3 ...

Page 42: ...ction for more information Keep foreign metal objects such as screws staples and paper clips out of the Memory media slot Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Right side CL10W B L10W B The following figure shows the right side of the computer Figure 3 10 The right side of the computer CL10W B L10W B 1 2 4 3 1 Volume u...

Page 43: ...puter Figure 3 11 The back of the computer CL10W B L10W B Underside CL10W B L10W B The following figures show the underside of the computer Ensure that the display is closed before the computer is turned over to avoid causing any damage Figure 3 12 The underside of the computer CL10W B L10W B 1 1 2 1 Stereo speakers 2 Force Shut down hole Stereo speakers The speakers emit sound generated by your s...

Page 44: ...rol buttons Microphone The built in microphone allows you to import and record sounds for your application Refer to the Sound System and Video mode section for more information Web Camera LED The Web Camera LED glows when the Web Camera is operating Web Camera Web Camera is a device that allows you to record video or take photographs with your computer You can use it for video chatting or video co...

Page 45: ...n brightness levels is intended to save power when operating on batteries Legal Footnote LCD For more information regarding LCD refer to the Legal Footnotes section Windows button Press this button to open the Start screen Display hinges The display hinges allow the display panel to be positioned at a variety of easy to view angles Keyboard The keyboard contains character keys control keys functio...

Page 46: ...epending on the software you are using Magnets location CL10W B L10W B Please read the following information before using the computer Figure 3 14 Magnets location CL10W B L10W B The computer contains magnets that might interfere with pacemakers defibrillators or other medical devices If you wear a pacemaker keep at least 5 inches approximately 13 cm of separation between your medical device and t...

Page 47: ...pack inside However do not attempt to dismount or replace it by yourself Contact an authorized TOSHIBA service provider if necessary The rechargeable lithium ion battery pack provides power to the computer when the AC adaptor is not connected For more detailed information on the use and operation of the battery pack refer to the Battery section Legal Footnote Battery Life For more information rega...

Page 48: ... to store the image displayed on a bitmap display The amount of Video RAM available depends on the system memory of the computer Click Control Panel Appearance and Personalization Display Adjust resolution under Windows System in the Apps view The amount of Video RAM can be verified by clicking the Advanced settings button in the Screen Resolution window Memory module The memory module is installe...

Page 49: ...s control panel in the following way Right click on the desktop and click Graphics Properties In Intel HD Graphics Control Panel 1 Click Power and select On battery 2 Click Disable under Display Power Saving Technology 3 Click Apply If you want to enable this feature click Enable under Display Power Saving Technology In Intel Graphics and Media Control Panel 1 Click Power 2 Select On battery from ...

Page 50: ...s of the battery pack and the power status with the AC adaptor connected The following indicator conditions should be noted Flashing amber The battery charge is low The AC adaptor must be connected to recharge the battery Amber Indicates that the AC adaptor is connected and the battery is charging White Indicates that the AC adaptor is connected and the battery is fully charged No light Under any ...

Page 51: ...noted White Indicates that power is being supplied to the computer and the computer is turned on Flashing white Indicates that the computer is in Sleep Mode and that there is sufficient power available AC adaptor or battery to maintain this condition No light Under any other conditions the indicator does not light User s Manual 3 19 ...

Page 52: ... the case if you brought the computer from a cold environment into a warm room When rapid temperature changes are unavoidable leave the computer for around two hours before turning it on to prevent the formation of condensation Remove all external peripheral devices and their connection cables from the computer before carrying Do not drop the computer or apply excessive impact to it Do not leave t...

Page 53: ...pped with a touch screen You can use your finger to manipulate icons buttons menu items the onscreen keyboard and other items on the touch screen Tap Simply tap your finger once on the touch screen to activate an item such as an app Press and hold Press your finger down and leave it there for a few seconds This shows information to help you learn more about an item or opens a menu specific to what...

Page 54: ...touch screen gestures to interact with Windows operating system refer to Help and Support Do not press or push with excess force on the touch screen Do not apply excess force when cleaning the touch screen Never touch the screen with a sharp object such as a ball point pen which might scratch or damage the surface Do not use a protecting sheet for the touch screen as it might decrease its sensitiv...

Page 55: ...ces Settings Swipe from the top edge opens or closes the app command bar Some of the Touch Pad operations described in this section are only supported in certain applications The Keyboard The number of keys available on your keyboard depends on which country region your computer is configured for with keyboards being available for numerous languages There are different types of keys specifically t...

Page 56: ...the Apps view Special function mode allows you to use special functions without pressing the FN key Special function mode Standard F1 F12 mode Function F1 FN F1 Launches the help file supplied with the software F2 FN F2 Decreases the brightness of the display panel in individual steps F3 FN F3 Increases the brightness of the display panel in individual steps F4 FN F4 Changes the active display dev...

Page 57: ... the Start screen while the application key has the same function as the secondary right mouse button This key activates the Windows Start screen This key has the same function as the secondary right mouse button Battery This section explains battery types use recharging methods and handling Battery pack When the AC adaptor is not connected the main power source of the computer is this lithium ion...

Page 58: ...ry power remain If you continue to use the computer while the DC IN Battery indicator flashes the computer enters Hibernation Mode so that you do not lose any data and automatically turn itself off You must recharge a battery pack when it becomes discharged Procedures To recharge a battery pack connect the AC adaptor to the DC IN 19 V jack and plug the other end into a working outlet The DC IN Bat...

Page 59: ...ct the AC adaptor to the DC IN 19 V jack of the computer and to a wall outlet that is supplying power 3 Charge the battery until the DC IN Battery indicator glows white Repeat these steps two or three times until the battery recovers normal capacity Monitoring battery capacity Remaining battery power can be monitored using the following methods Clicking the battery icon on the Windows Taskbar Via ...

Page 60: ...oard closing the display saves power The environmental temperature operating time decreases at low temperatures Batteries exhausted time When you turn off the power of your computer with batteries fully charged the batteries exhaust within the following approximate period Battery type Sleep Mode Shut Down Mode Battery pack 28 Wh 2 cell about 2 5 days about 98 days Extending battery life To maximiz...

Page 61: ...ng this feature The Link speed 10 100 megabits per second changes automatically depending on the network conditions connected device cable or noise and so on LAN cable types The computer must be configured properly before connecting to a LAN Logging onto a LAN using the computer s default settings could cause a malfunction in LAN operation Check with your LAN administrator regarding set up procedu...

Page 62: ...re using or configuring a network connection Memory media The computer is equipped with a memory media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices such as digital cameras and Personal Digital Assistants Keep foreign objects out of the memory media slot Never allow metal objects such as screws staples and pape...

Page 63: ...n to the logo when purchasing The SD memory card logo is The SDHC memory card logo is The SDXC memory card logo is The maximum capacity of SD memory cards is 2 GB The maximum capacity of SDHC memory cards is 32 GB The maximum capacity of SDXC memory cards is 128 GB Memory media format New media cards are formatted according to specific standards If you wish to reformat a media card be sure to do s...

Page 64: ...to back up important data Do not write to a card if the battery power is low Low power could affect writing accuracy Do not remove a card while read write is in progress For more details on using memory cards see manuals accompanying the cards About the write protect feature Memory media cards have a write protect function SD Card SD memory card SDHC memory card and SDXC memory card Set the write ...

Page 65: ...o Sleep Mode or Hibernation Mode while files are being copied Failure to do so might cause data loss Removing memory media The following instructions apply to all types of supported media devices To remove memory media do the following 1 Click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar 2 Select memory media 3 Grasp the media and remove it If you remove the memory media ...

Page 66: ...rnal RGB monitor port Figure 4 7 Connecting the RGB cable to the External RGB monitor port 1 2 1 External RGB monitor port 2 RGB cable There are no fastening screws for an external monitor cable on the External RGB monitor port However external monitor cables which have connectors with fastening screws can still be used 2 Turn the external monitor s power on When you turn on the power the computer...

Page 67: ...port 2 HDMI cable Product appearance depends on the model you purchased Do not plug unplug an HDMI device under the following conditions The system is starting up The system is shutting down When you connect a television or external monitor to the HDMI port the display output device is set to HDMI When you unplug the HDMI cable and replug it wait at least 5 seconds before you replug the HDMI cable...

Page 68: ... settings Advanced settings List All Modes under Windows System in the Apps view 2 Select one of the modes at List All Modes Changing the display settings After one or more external displays are connected the operating system can automatically detect identify and set up the display settings You can also manually manage how the external displays work and change the display settings by pressing P wh...

Page 69: ...niversal AC Adaptor If you frequently use your computer at more than one site it might be convenient to purchase an additional AC adaptor to be kept at each site in order to remove the need to carry the adaptor with you always Sound System and Video mode This section describes some of the audio control functions Volume Mixer The Volume Mixer utility lets you control the audio volume for playback o...

Page 70: ...to retrieve audio cues buried in the original source material and deliver immersive surround sound complete with deep rich bass and crystal clear dialog DTS Sound is provided with some models It provides the following features Immersive surround sound with bass and dialog enhancement Broad sweet spot with elevated sound image Improved volume output delivering maximum volume without creating clippi...

Page 71: ...for example a 3D application or video playback you might see some disturbance flickering or frame dropping on your screen If that occurs adjust the resolution of display lowering it until the screen is displayed properly User s Manual 4 20 ...

Page 72: ...ng is smaller more information appears on the display simultaneously but the text size becomes smaller When the scaling is larger less information appears on the display simultaneously but the text size becomes larger You can install Split Screen utility by yourself Split Screen utility enables you to create multiple display zones on a screen and to fit the active windows to within those zones To ...

Page 73: ...an help reduce power usage during periods of peak demand by shifting some power consumption to periods when demand is lower The utility also supports eco charge mode The battery will not be fully charged in this mode thus extending the life cycle of the battery It is recommended using the computer with AC adaptor connected as the battery operating time is comparatively short in this mode Depending...

Page 74: ...mbers and tracks specific activities related to their usage To access this utility click PC Health Monitor under TOSHIBA group in the Apps view For details on TOSHIBA PC Health Monitor see the help file You might not have all the software listed in this section depending on the model you purchased Windows Store applications are not included in the setup files above but can be downloaded from Windo...

Page 75: ...nts from abnormal conditions such as a voltage overload from the AC adaptor This can be specified in the Power Options Battery save mode 1 This feature lets you configure the computer in order to save battery power This can be specified in the Power Options Panel power on off 1 This feature automatically turns power to the computer off when the display panel is closed and turns it back on when the...

Page 76: ...re sensor which lowers the processing speed if the computer s internal temperature rises to a certain level When the processor s temperature falls within normal range the processor operation returns to its standard speed If the processor s temperature reaches an unacceptably high level with either setting the computer automatically shuts down to prevent any damage In this instance all unsaved data...

Page 77: ... change a password you must first enter the current password correctly Owner String text box You can use this box to associate text with the password After you enter text click Apply or OK When the computer is started this text is displayed together with the prompt asking you to enter a password For models equipped with HDD you can use BIOS Setup to set change or delete the HDD Password or HDD Mas...

Page 78: ...Started section The following message appears in the screen Enter Password At this point the function keys do not work They will function after you enter the password 2 Enter the Password 3 Press ENTER If you enter the password incorrectly three times in a row or if you do not enter the password within 1 minute the computer shuts off In this case some features that can power on the computer automa...

Page 79: ...x might appear to prompt you that the changes will take effect after the computer is restarted Make sure to restart your computer immediately to apply these changes TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor application proactively monitors a number of system functions such as power consumption battery health for models with battery and the system cooling informing you of significant ...

Page 80: ...r its standard limited warranty in any way TOSHIBA standard limited warranty terms and limitations apply Starting the TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor can be opened by clicking PC Health Monitor under TOSHIBA group in the Apps view The TOSHIBA PC Health Monitor main screen is displayed This utility might be disabled by default on your computer You can enable it by clicking P...

Page 81: ...r Windows System in the Apps view 2 Click Choose what the power button does or Choose what closing the lid does 3 Click Change settings that are currently unavailable 4 Deselect the Turn on fast startup check box from Shutdown settings 5 Click the Save changes button To save the changes and exit the utility press the F10 key and proceed by selecting Yes or select Exit Exit Saving Changes Yes The c...

Page 82: ...e media when the virus check software is running Wait for it to finish then disable virus detection programs including any software that checks files automatically in the background Do not use utilities including those intended to enhance internal storage access speed They might cause unstable operation and damage data Do not shut down log off or Sleep Hibernate while writing or rewriting the medi...

Page 83: ...Recovery Media Creator under TOSHIBA group in the Apps view For models without Recovery Media Creator pre installed Click Control Panel System and Security Action Center Recovery Create a recovery drive under Windows System in the Apps view 5 Follow the on screen instructions to finish creating the Recovery Media Restoring the pre installed software from your created Recovery Media If the pre inst...

Page 84: ... and then release this key one second after the computer is power on 4 Use the up and down cursor key to select the appropriate option from the menu according to your actual recovery media 5 A menu is displayed from which you should follow the on screen instructions For models without Recovery Media Creator pre installed Refresh your PC and Reset your PC buttons will be displayed as options for re...

Page 85: ...you use a third party partitioning program to reconfigure the partitions on your internal storage you might find that it becomes impossible to set up your computer Make sure that the AC adaptor is connected during the restoring process When you reinstall the Windows operating system the internal storage will be reformatted and all data will be lost 1 Click the power icon on the Start screen and th...

Page 86: ...n this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few might require help from TOSHIBA Support If you find you need to consult others be prepared to describe the problem in as much detail as possible Preliminary checklist You should always consider the simplest solution first The items detailed in this che...

Page 87: ...m characters Make a screenshot of the current display and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals Do any indicators light if so which ones what color are they and do they stay on or blink Write down what...

Page 88: ...15 seconds before turning on the power again by pressing the power button Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To close a program that has stopped responding 1 Press CTRL ALT and DEL simul...

Page 89: ...starts to load the Operating System instead of desired advanced options do the following Please make sure that fast startup is disabled in the Power Options by the following steps 1 Click Control Panel System and Security Power Options under Windows System in the Apps view 2 Click Choose what the power button does or Choose what closing the lid does 3 Click Change settings that are currently unava...

Page 90: ...n automatically Leave the computer off until it reaches room temperature If the computer has reached room temperature and it still does not start or if it starts but shuts down quickly contact TOSHIBA Support AC power If you have trouble turning on the computer with the AC adaptor connected check the status of the DC IN Battery indicator Refer to the Power Condition Descriptions section for furthe...

Page 91: ...tery might not charge to its full potential In these instances you should fully discharge the battery and then attempt to charge it again Check the Power saver option under Choose or customize a power plan in the Power Options Real Time Clock Problem Procedure The BIOS setting and system date time are lost The lasting time of the Real Time Clock RTC has run out You must set the date and time in th...

Page 92: ...s appear on the computer s display panel These marks might have come from contact with the keyboard and Touch Pad while the display panel has been closed Try to remove the marks by gently wiping the display panel with a clean dry cloth or if this fails with a good quality LCD screen cleaner In this latter instance you should always follow the instructions with the screen cleaner and always ensure ...

Page 93: ...ating Basics Problem Procedure Memory media card error occurs Remove the memory media card from the computer and then reinsert it in order to ensure that it is firmly connected If the problem persists then you should refer to the documentation supplied with your memory media card for further information You cannot write to a memory media card Remove the memory media card from the computer and chec...

Page 94: ... Apps view 2 Within the Mouse Properties window click the Buttons tab 3 Set the double click speed as required and click OK The on screen pointer moves too fast or too slow In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Control Panel Hardware and Sound Mouse under Windows System in the Apps view 2 Within the Mous...

Page 95: ...ble click speed as required and click OK The on screen pointer moves too fast or too slow In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Control Panel Hardware and Sound Mouse under Windows System in the Apps view 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as requir...

Page 96: ...he software volume settings Check to see if Mute is turned to Off Check to make sure that the headphone connection is secure Check within the Windows Device Manager application to ensure that the sound device is enabled and that the device is properly working Annoying sound is heard In this instance you might be experiencing feedback from either the internal microphone or an external microphone co...

Page 97: ...ternal monitor has been disconnected while in Sleep Mode To keep this from happening do not disconnect the external monitor while the computer is in Sleep or Hibernation Mode Remember to turn off the computer before disconnecting the external monitor When the display panel and an external monitor are set to clone mode and they are turned off by the timer the display panel or the external monitor m...

Page 98: ...N administrator Wireless LAN Problem Procedure Cannot access Wireless LAN Make sure that the wireless communication function of the computer is on If problems persist contact your LAN administrator Bluetooth Problem Procedure Cannot access Bluetooth device Check to ensure that the wireless communication function of the computer is on Check to ensure that the Bluetooth Manager application is runnin...

Page 99: ...n supplied with your software and or peripheral devices If a problem occurs when you are running software applications consult the software documentation for troubleshooting suggestions and consider calling the software company s technical support department for assistance Consult the reseller or dealer from where you purchased your computer and or software they are your best resource for current ...

Page 100: ... 9 h millimeters Approximately 289 w x 199 d x 21 2 21 2 h millimeters Approximately 289 w x 199 d x 21 9 21 9 h millimeters not including parts that extend beyond the main body Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 95 F 20 to 80 noncondensing Non operating 20 C 4 F to 60 C 140 F 10 to 90 noncondensing Wet bulb temperature 29 C maxim...

Page 101: ...RV Red Video Signal O 2 CGV Green Video Signal O 3 CBV Blue Video Signal O 4 Reserved Reserved 5 GND Ground 6 GND Ground 7 GND Ground 8 GND Ground 9 5V Power Supply 10 GND Ground 11 Reserved Reserved 12 SDA Data Signal I O 13 HSYNC Horizontal Sync Signal O 14 VSYNC Vertical Sync Signal O 15 SCL Data Clock Signal O I O I Input to computer I O O Output from computer User s Manual 7 2 ...

Page 102: ...elgium CEBEC The Netherlands KEMA Denmark DEMKO Norway NEMKO Finland FIMKO Sweden SEMKO France LCIE Switzerland SEV Germany VDE United Kingdom BSI In Europe two conductors power cord must be VDE type H05VVH2 F or H03VVH2 F and for three conductors power cord must be VDE type H05VV F For the United States and Canada two pin plug configuration must be a 2 15P 250 V or 1 15P 125 V and three pin plug ...

Page 103: ...teroperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum FHSS radio technology and is compliant to Bluetooth Specification depending on the model you purchased as defined and approved by the Bluetooth Special Interest Group Logo certification with Bluetooth wireless technology as defined by the Bluetooth Special interest Group This Bluetoot...

Page 104: ... use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situations or environments the use of Wireless products may be restricted by the proprietor of the building or responsible representatives of the or...

Page 105: ...s to be configured for all computers connected to the same network in order to re enable network connections Make sure to use new network name Security TOSHIBA strongly recommends that you enable encryption functionality otherwise your computer is open to illegal access by an outsider using a wireless connection If this occurs the outsider might illegally access your system eavesdrop or cause the ...

Page 106: ...65 to 5 85GHz and that these radars could cause interference and or damage to LE LAN devices Bluetooth wireless technology Some computers in this series have Bluetooth wireless communication function which eliminates the need for cables between electronic devices such as computers printers and mobile phones When it is enabled Bluetooth provides the wireless personal area network environment which ...

Page 107: ... use Refarming of the 2 4GHz band has been ongoing in recent years to allow current relaxed regulation Full implementation planned 2012 Italy For private use a general authorization is required if WAS RLAN s are used outside own premises For public use a general authorization is required Luxembourg Implemented General authorization required for network and service supply Norway Implemented This su...

Page 108: ...e used outside own premises Luxembourg Implemented General authorization required for network and service supply Russian Federation Limited e i r p 100mW Permitted to use only for indoor applications closed industrial and warehouse areas and on board aircraft 1 Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of ...

Page 109: ...systèmes de satellites mobiles utilisant les mêmes canaux Les utilisateurs devraient aussi être avisés que les utilisateurs de radars de haute puissance sont désignés utilisateurs principaux c à d qu ils ont la priorité pour les bandes 5 25 5 35GHz et 5 65 5 85GHz et que ces radars pourraient causer du brouillage et ou des dommages aux dispositifs LAN EL The term IC before the equipment certificat...

Page 110: ...o communications is operated in compliance with the Telecommunications Act The low power radio frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices Using this equipment in Japan In Japan the frequency bandwidth of 2 400MHz to 2 483 5MHz for second generation low power data communication systems such as this equipment overlaps that...

Page 111: ...ent uses OFDM modulation 4 4 The interference range of this equipment is less than 40m 5 This equipment uses a frequency bandwidth from 2 400MHz to 2 483 5MHz It is possible to avoid the band of mobile object identification systems 3 Indication for Bluetooth The indication shown below appears on this equipment 4 1 2 3 1 1 2 4 This equipment uses a frequency of 2 4 GHz 2 FH This equipment uses FH S...

Page 112: ...and bluetooth The Name of the radio equipment RTL8723BE DSP Research Inc Approval Number D125042201 The following restrictions apply Do not disassemble or modify the device Do not install the embedded wireless module into other device Radio approvals for wireless devices This equipment is approved to the radio standard by the countries regions in the following table If you use this equipment in th...

Page 113: ...ral applications or functionalities simultaneously use of computer in areas with low air pressure high altitude 1 000 meters or 3 280 feet above sea level use of computer at temperatures outside the range of 5 C to 30 C 41 86 F or 25 C 77 F at high altitude all temperature references are approximate and might vary depending on the specific computer model contact TOSHIBA support for details CPU per...

Page 114: ...l memory It is a technical limitation that the overlapped memory is not available to the operating system Even though some tools might display the actual physical memory built into your computer the memory available to the operating system is still approximately 3 GB only Computers configured with a 64 bit operating system can address 4 GB or more of system memory Battery Life Battery life might v...

Page 115: ... power management settings and features utilized GPU performance is only optimized when operating in AC power mode and might decrease considerably when operating in battery power mode Total Available Graphics Memory is the total of as applicable Dedicated Video Memory System Video Memory and Shared System Memory Shared System Memory varies depending on system memory size and other factors Wireless...

Page 116: ...features or use of this software must display the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org 4 The names OpenSSL Toolkit and OpenSSL Project must not be used to endorse or promote products derived from this software without prior written permission For written permission please contact openssl core op...

Page 117: ...o all code found in this distribution be it the RC4 RSA lhash DES etc code not just the SSL code The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson tjh cryptsoft com Copyright remains Eric Youngs and as such any Copyright notices in the code are not to be removed If this package is used in a product Eric Young should be...

Page 118: ...NCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DA...

Page 119: ...mmercial products We disclaim all warranties covering The FreeType Project and assume no liability related to The FreeType Project Finally many people asked us for a preferred form for a credit disclaimer to use in compliance with this license We thus encourage you to use the following text Portions of this software are copyright C year The FreeType Project www freetype org All rights reserved Ple...

Page 120: ...ze others to exercise some or all of the rights granted herein subject to the following conditions Redistribution of source code must retain this license file FTL TXT unaltered any additions deletions or changes to the original files must be clearly indicated in accompanying documentation The copyright notices of the unaltered original files must be preserved in all copies of source files Redistri...

Page 121: ...pe Project you indicate that you understand and accept all the terms of this license 4 Contacts There are two mailing lists related to FreeType freetype nongnu org Discusses general use and applications of FreeType as well as future and wanted additions to the library and distribution If you are looking for support start in this list if you haven t found anything to help you in the documentation f...

Page 122: ...18 Display automatic power off 5 3 hinges 3 7 3 13 opening 2 3 screen 3 7 3 13 Documentation list 2 1 Dual Pointing Device Touch Pad 6 9 E Equipment checklist 2 1 External monitor problems 6 12 G Graphics Processing Unit 3 16 H Hard disk drive automatic power off 5 4 HDMI out port 3 3 3 9 K Keyboard function keys 4 5 Function keys F1 F12 4 5 problems 6 6 Windows special keys 4 6 L LAN cable types ...

Page 123: ...s AC power 6 5 Analyzing the problem 6 2 Battery 6 6 Dual Pointing device 6 8 External monitor 6 11 Hardware and system checklist 6 4 HDD 6 7 6 8 Internal display panel 6 7 Keyboard 6 6 Memory Media Card 6 8 Overheating power down 6 5 Power 6 5 Real Time Clock 6 6 Sound system 6 11 TOSHIBA support 6 14 Touch Pad 6 9 USB device 6 10 USB mouse 6 10 R Recovery hard disk drive 5 14 Recovery Media 5 12...

Page 124: ...problems 6 10 V Video mode 4 19 Video RAM 3 16 W Web Camera 3 6 3 12 Wireless communication 7 5 User s Manual Index 3 ...