Toshiba Satellite CLICK 2 PRO, User Manual

Page 1: ...Toshiba s Web site at support toshiba com At this Web site you will find answers for many commonly asked technical questions plus many downloadable software drivers BIOS updates and other downloads For more information see If Something Goes Wrong on page 104 in this guide User s Guide ...

Page 2: ...ailable As with any new technology you must read and follow all set up and usage instructions in the applicable user guides and or manuals enclosed or provided electronically If you fail to do so this product may not function properly and you may lose data or suffer other damage TOSHIBA AMERICA INFORMATION SYSTEMS INC TOSHIBA ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUC...

Page 3: ...EEN SUCCESSFULLY COPIED OR TRANSFERRED TOSHIBA DISCLAIMS ANY LIABILITY FOR THE FAILURE TO COPY OR TRANSFER THE DATA CORRECTLY Critical Applications The device you have purchased is not designed for any critical applications Critical applications means life support systems medical applications connections to implanted medical devices commercial transportation nuclear facilities or systems or any ot...

Page 4: ...elocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Only Peripherals complying with the FCC Class B limits may be attached to this equipment Operation with noncompliant peripherals or peripheral...

Page 5: ...es Bluetooth transmissions might slow down or cause errors If you detect certain interference while you use a Bluetooth device always change the frequency move your device to the area outside of the interference range of 2 4 GHz Wireless LAN devices 40 meters 43 74 yards or more or stop transmitting from your device Please contact TOSHIBA computer product support on Web site http www toshiba europ...

Page 6: ...ive research literature In some situations or environments the use of Bluetooth wireless technology may be restricted by the proprietor of the building or responsible representatives of the organization These situations may for example include Using the equipment with Bluetooth wireless technology on board airplanes or In any other environment where the risk of interference to other devices or ser...

Page 7: ...ork performance or even lose your network connection If you should experience any such problem immediately turn off your Bluetooth or Wireless LAN device Please contact Toshiba computer product support on Web site http www toshiba europe com computers tnt bluetooth htm in Europe or support toshiba com in the United States for more information Radio Frequency Interference Requirements This device i...

Page 8: ...ss LAN may be restricted by the proprietor of the building or responsible representatives of the organization These situations may for example include Using the Wireless LAN equipment on board airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless ...

Page 9: ...e reçu même s il est susceptible de compromettre son fonctionnement The term IC before the equipment certification number only signifies that the Industry Canada technical specifications were met To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed ...

Page 10: ...2 11a radio device Regulatory statements This product complies with any mandatory product specification in any country region where the product is sold In addition the product complies with the following EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards This product is carrying the CE Mark in accordance with the related European Directives The part...

Page 11: ... or cadmium Cd defined in the Battery Directive 2006 66 EC then the chemical symbols for lead Pb mercury Hg and or cadmium Cd will appear below the crossed out wheeled bin symbol on the battery In the European Union these symbols indicate that when the last end user wishes to discard this product it must be sent to appropriate facilities for recovery and recycling This Directive applies to EU memb...

Page 12: ... Pour les enregistrements et licences veuillez contacter l IBPT Deutschland License required for outdoor installations Check with reseller for procedure to follow Anmeldung im Outdoor Bereich notwendig aber nicht genehmigungspflichtig Bitte mit Händler die Vorgehensweise abstimmen France Restricted frequency band only channels 1 to 7 2400 MHz and 2454 MHz respectively may be used outdoors in Franc...

Page 13: ... 5 GHz bands in the European Community Ad hoc mode provides a direct communication between two client devices without a Wireless LAN Access Point This device must be used with Access Points that have employed and activated a radar detection feature required for European Community operation in the 5 GHz bands This device will operate under the control of the Access Point in order to avoid operating...

Page 14: ...model accredited low power radio frequency electric machinery any company trader or user shall not change the frequency increase the power or change the features and functions of the original design Article 17 Any use of low power radio frequency electric machinery shall not affect aviation safety and interfere with legal communications In the event interference is caused the use of such electric ...

Page 15: ...z to 2 483 5 MHz It is possible to avoid the band of mobile object identification systems The indication shown below appears on this equipment 1 2 4 This equipment uses a frequency of 2 4 GHz 2 FH This equipment uses FH SS modulation 3 The interference range of this equipment is less than 10m 4 This equipment uses a frequency bandwidth from 2 400 MHz to 2 483 5 MHz 3 TOSHIBA Direct PC Monday Frida...

Page 16: ... subject to the approval of the U S Department of Commerce prior to export Any export directly or indirectly in contravention of the U S Export Administration Regulations is prohibited Notice The information contained in this manual including but not limited to any product specifications is subject to change without notice TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS INC TOSHIBA PRO...

Page 17: ...orporation or its subsidiaries in the United States and other countries Microsoft Outlook Windows and Windows Media are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries microSD is a trademark or registered trademark of SD 3C LLC in the United States other countries or both MultiMediaCard and MMC are registered trademarks of MultiMediaC...

Page 18: ...efficient use of resources and appropriate treatment of hazardous substances in accordance with recycling regulations in each state country and territory Toshiba wants to make it easy for customers to recycle products at the end of the life cycle To learn more about Toshiba s sustainability commitment visit toshiba com recycle Reuse Donation Recycling Functional devices can be donated to a local c...

Page 19: ...Getting Started 28 Selecting a place to work 28 Setting up your device 28 Connecting to a power source 29 Charging the main battery 31 Using the device for the first time 31 Initial setup 31 Setting up your software 32 Registering your device with Toshiba 32 To Shut down your device 33 To Restart your device 33 To place your device in Sleep mode 34 Adding optional external devices 34 Adding memory...

Page 20: ...play device 51 Directing the display output when your device is attached to the keyboard dock 51 Directing the display output when your device is in tablet mode 52 Adjusting the quality of the external display 53 Customizing your device s settings 53 Caring for your device 54 Cleaning the device 54 Moving the device 54 Chapter 3 Learning the Basics 55 Computing tips 55 Attaching and Detaching the ...

Page 21: ...tery power 71 What to do when the main battery runs low 71 Setting battery notifications 72 Conserving battery power 73 Power Plans 74 Using the eco power plan 75 Changing the main battery 75 Taking care of your battery 76 Safety precautions 76 Maintaining your battery 76 Disposing of your device 77 Traveling tips 77 Chapter 5 Exploring Your Device s Features 79 Exploring the Start screen 79 Charm...

Page 22: ... and Charge 100 Power supply mode settings 100 Function Key 101 Recovery Media Creator 102 Service Station 102 TOSHIBA Application Installer 103 Chapter 7 If Something Goes Wrong 104 Problems that are easy to fix 104 Problems when you turn on the device 106 The Windows operating system is not working 107 Using Startup options to fix problems 108 Internet problems 110 The Windows operating system c...

Page 23: ...urther assistance 127 Contacting Toshiba 127 Other Toshiba Internet Web sites 127 Toshiba s worldwide offices 128 Appendix A TOSHIBA Function Keys 129 Functions 129 Help file 130 Display brightness 130 Output Display switch 131 Disabling or enabling the touch pad 132 Media buttons 132 Volume Mute 133 Disabling or enabling wireless devices 133 Backlit keyboard 133 Zoom Function keys 134 Appendix B ...

Page 24: ... of the use of certain Hazardous Substances in electrical and electronic equipment RoHS which restricts use of certain chemicals including but not limited to lead cadmium mercury hexavalent chromium PBB and PBDE Toshiba requires its device component suppliers to meet RoHS requirements and verifies its suppliers commitment to meeting RoHS requirements by conducting component sampling inspections du...

Page 25: ...Your particular model may not have all the features and specifications listed or illustrated For more detailed information about the features and specifications on your particular model please visit Toshiba s Web site at support toshiba com While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein product specifications configurations ...

Page 26: ...in death or serious injury Indicates a potentially hazardous situation which if not avoided could result in death or serious injury Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury Indicates a potentially hazardous situation which if not avoided may result in property damage Provides important information Other icons used Additional icons high...

Page 27: ...ocumentation Your device comes with the following documentation An electronic version of the User s Guide this document A Quick Start document It may also include other documentation For accessory information visit Toshiba s Web site at accessories toshiba com Service options Toshiba offers a full line of service programs to complement its standard limited warranty Toshiba s standard limited warra...

Page 28: ...vice in order to avoid potential hazards that could cause bodily injury property damage or damage the device Selecting a place to work Your device is portable and designed to be used in a variety of circumstances and locations Setting up your device TECHNICAL NOTE You must complete all setup steps up to and including Setting up your software on page 32 before adding external or internal components...

Page 29: ... a fire or electric shock possibly resulting in serious injury Always confirm that the power plug and extension cable plug if used has been fully inserted into the socket to ensure a secure electrical connection Failure to do so may result in a fire or electric shock possibly resulting in serious injury Be careful if you use a multiple connector An overload on one socket could cause a fire or elec...

Page 30: ...or disconnect a power plug with wet hands Failure to follow this instruction could result in an electric shock possibly resulting in serious injury The indicator light for the device s main battery gives you an indication of its current charge Glows amber while the main battery is charging AC adaptor connected Glows white when the main battery is fully charged Is unlit when the main battery has di...

Page 31: ... Your Device s Features on page 79 When opening or closing the display panel tablet place one hand on the palm rest to hold the device in place and use the other hand to slowly open or close the display panel tablet To avoid damaging the display panel tablet when opening it do not force it beyond the point where it moves easily and never lift the device by the display panel tablet when it is attac...

Page 32: ...ents and special offers applicable to your Product Product registration can be completed by one of three methods 1 From the Toshiba Web site at register toshiba com Type in the requested information and complete the registration process 2 From the Start screen Type Registration while in the Start screen locate and complete the registration process 3 From the Desktop Press the Windows key to displa...

Page 33: ...own To perform a Hybrid shut down instead of performing a Shut down click or touch the Shut down option but do NOT hold the Shift key 3 Highlight Shut down while holding the Shift key and then click or touch the Shut down option The device closes all open applications shuts down the operating system and then turns off To Restart your device 1 Press the Windows key to display the Start screen 2 Cli...

Page 34: ... Power icon at the upper right corner of the screen Sample Image Sleep 3 Highlight Sleep and then click or touch the Sleep option Sleep mode saves the current state of the device to memory so that when you restart the device you can continue working from where you left off Adding optional external devices Before adding external devices Toshiba recommends setting up your software See Setting up you...

Page 35: ...nal storage drive as described in the sections below However it is strongly recommended that you create recovery media If the recovery files on your internal storage drive become corrupted or are deleted you can restore your system from your recovery media Also if your original internal storage drive fails you can restore your system to a new internal Recovery option Description Creating recovery ...

Page 36: ...ore information see Backing up your work on page 63 Creating recovery media It is strongly recommended that you create recovery media If the recovery files on your internal storage drive become corrupted or are deleted you can restore your system from your recovery media Also if your original internal storage drive fails you can restore your system to a new internal storage drive from your recover...

Page 37: ...typing Recovery Media Creator and click or touch your selection If you are in the Desktop press the Windows key to display the Start screen Click or touch the Search icon at the upper right corner of the screen and in the Search field type Recovery Media Creator In the list that appears click or touch your selection The TOSHIBA Recovery Media Creator dialog box displays Sample Image TOSHIBA Recove...

Page 38: ...creating the recovery media Be sure to save the information stored on your external media to another storage device before executing this procedure or use blank media 5 Click or touch the Create button in the TOSHIBA Recovery Media Creator utility dialog box 6 Follow the on screen prompts to complete the copy process If you are copying the recovery files to DVDs be sure to label each DVD in the se...

Page 39: ...ve created to external media using Windows or another backup program For more information see Backing up your work on page 63 To recover your internal storage drive from recovery media 1 Make sure your device is turned off completely see To Shut down your device on page 33 2 Do one of the following If your recovery files are on DVDs insert the first recovery DVD into your optional external writabl...

Page 40: ...fresh process Please make a back up of your data to external media before executing this process For more information see Backing up your work on page 63 During the recovery process your device must be connected to an external power source via the AC adaptor You can recover the factory default software refresh your PC while the device will attempt to back up your data using the utilities stored on...

Page 41: ...touch Update and recovery 5 Click or touch Recovery 6 Select Refresh your PC without affecting your files and click or touch Get Started The Refresh your PC screen appears Sample Image Refresh your PC screen Toshiba does not guarantee successful data back up Be sure to save your work to external media before executing the recovery see Backing up your work on page 63 ...

Page 42: ...te your system will reboot your Windows operating system Reset your PC The recovery process deletes information stored on the internal storage drive Be sure to save your work to external media before executing the recovery see Backing up your work on page 63 During the recovery process your device be must connected to an external power source via the AC adaptor 1 From the Start or Desktop screen m...

Page 43: ...C Settings The PC settings window appears Sample Image PC settings screen 4 Click or touch Update and recovery 5 Click or touch Recovery 6 Select Remove everything and reinstall Windows and click or touch Get Started The Reset your PC screen appears Sample Image Reset your PC screen ...

Page 44: ...o you want to fully clean your drive screen 8 Select one of the following options Just remove my files Fully clean the drive The Ready to reset your PC screen appears Sample Image Ready to reset your PC screen 9 Click or touch the Reset button The Resetting your PC window appears When the process is complete your system will reboot your Windows operating system ...

Page 45: ... begin typing TOSHIBA Application Installer and click or touch your selection If you are in the Desktop press the Windows key to display the Start screen Click or touch the Search icon at the upper right corner of the screen and in the Search field type TOSHIBA Application Installer In the list that appears click or touch your selection Sample Image Installing drivers and applications 2 Click or t...

Page 46: ...using the TOSHIBA Application Installer For more information see TOSHIBA Application Installer on page 103 You can use the touch pad the small touch sensitive area in front of the keyboard and the adjacent control buttons to Move the pointer on the screen Select an item on the screen Open or activate an item on the screen Scroll through a document or information Zoom in for a close up view Zoom ou...

Page 47: ...inter a longer distance slide your finger several times across the touch pad in the preferred direction Sample Illustration Pointer moves to the right Select an item 1 Move the pointer to the item you want to select 2 Do one of the following Tap the touch pad once OR Press and release the primary left hand control button Sample Illustration Tap once to select Open or activate an item 1 Move the po...

Page 48: ... pad in the direction you want to scroll Repeat to scroll a longer distance Sample Illustration Vertical scrolling active area Scroll horizontally Slide two fingers along the bottom edge of the touch pad in the direction you want to scroll Repeat to scroll a longer distance Sample Illustration Horizontal scrolling active area Zoom in out To zoom in Place two fingers close together on the touch pad...

Page 49: ...d may select an item or text on the screen and potentially the item or text may be replaced by the next character you type Temporarily disable the touch pad so that it does not respond to touch or button presses while you type See Disabling or enabling the touch pad on page 49 Adjust the sensitivity of the touch pad so that it is less responsive to accidental light taps and lighter finger pressure...

Page 50: ...external device 3 Connect the external device s power cable to a live electrical outlet if applicable 4 Turn on the external device if applicable Your device may automatically detect the external device Using external display devices Your device comes with a built in display but you can also connect an HDMI compatible television or external display device via the Micro HDMI Out port located on the...

Page 51: ...ressing the P keys or by configuring the display properties settings Directing the display output when your device is attached to the keyboard dock Once you have connected an external display device you can choose to use the internal display only the external device only or both simultaneously Some modes are only available with the appropriate device attached and turned on The quickest way to chan...

Page 52: ... selection You may also use F4 and then press ENTER to activate a selection Directing the display output when your device is in tablet mode You can select the display output using the following steps 1 From the Start or Desktop screen move your pointer over the upper or lower right corner of the screen or swipe in from the right edge 2 When the Windows charms appear select Devices 3 Select Project...

Page 53: ...mize your device to suit your particular requirements You can go into your device settings to make adjustments to your device to suit your needs From the Start or Desktop screen move your pointer to the upper right corner of the screen or swipe in from the right edge When the Windows charms appear click or touch the Settings charm and then click or touch Change PC Settings Then choose a category y...

Page 54: ...other openings Never spray cleaner directly onto the device and or display Never use harsh or caustic chemical products to clean the device To keep your device clean gently wipe the display panel tablet and exterior case with a lightly dampened cloth Moving the device Before moving your device even across the room make sure all drive activity has ended the internal storage drive indicator light st...

Page 55: ...l storage drive If the network you are using goes down and you must restart your device to reconnect or your battery runs out of charge while you are working you will lose all work since you last saved See Saving your work on page 63 for further information HINT Some programs have an automatic save feature that can be activated This feature saves your file to the internal storage drive at preset i...

Page 56: ...rly to check and optimize disk space and improve performance Scan all new files for viruses This precaution is especially important for files you receive via external media email or download from the Internet Take frequent breaks to avoid repetitive motion injuries and eyestrain Do not turn off the device if a drive indicator light indicates a drive is active Turning off the device while it is rea...

Page 57: ... as you would any laptop computer Laptop mode Sample Image Attaching detaching the keyboard To Detach the tablet from the keyboard Close all applications and save all unsaved files before detaching the tablet from the keyboard Do not disconnect the tablet from the keyboard while an application is running 1 Gently push the tablet down into the bracket Sample Image Detaching the keyboard 2 Carefully...

Page 58: ...ce from portrait to landscape or vice versa the screen orientation automatically changes according to the rotation angle To lock the screen so that it does not rotate automatically orient the device in the desired screen rotation portrait or landscape and perform the following steps 1 Move your pointer to the upper right corner of the screen or swipe in from the right edge 2 When the Windows charm...

Page 59: ...when pressed Used in combination with the Fn key function keys marked with icons execute specific functions on the device For example F9 turns the touch pad ON OFF For more information see TOSHIBA Function Keys on page 129 Special Windows keys Sample Illustration Special Windows keys Your device s keyboard has one key and one button that have special functions in Windows Windows key Toggles betwee...

Page 60: ...ay apps and programs Your device comes with a touch screen enabling direct interaction with displayed apps and programs through simple or multi touch gestures Touch screen navigation Use your finger to manipulate the on screen icons buttons menu items and other items on the touch screen You can also change the screen s orientation The screen is made of glass so avoid contact with sharp rough or ab...

Page 61: ...o stretch or zoom out Applicable to apps that support this function Zoom in Place and spread two fingers apart to zoom in Applicable to apps that support this function Rotate Place two or more fingers on an item and rotate your hand The item rotates in the direction you turn your hand Not functional in all apps Swipe from right edge Swipe in from the right edge to display the charms Swipe from lef...

Page 62: ... Start an app on the Start screen move your pointer over the appropriate app tile and click or touch to open To Start an app from the Desktop move your pointer to the upper right corner of the screen or swipe in from the right edge When the Windows charms slide out from the right click or touch the Start charm and then click or touch the appropriate app tile to open Starting an app using Search To...

Page 63: ...a or optical disc This is one of the most important rules of computing Many applications offer a feature that saves documents at regular intervals Check your program s documentation to see if it has an automatic save feature Backing up your work Back up all the files you create in case something happens to your device You can back up your files to different types of media such as USB Flash CDs DVD...

Page 64: ...ou may prefer to use a high capacity file recovery system such as an external hard drive Toshiba s online resources Toshiba maintains a number of online sites to which you can connect These sites provide information about Toshiba products give help with technical questions and keep you up to date with future upgrades For more information see Contacting Toshiba on page 127 ...

Page 65: ... a number of other features that enhance its energy efficiency Many of these energy saving features have been preset by Toshiba We recommend you leave these features active allowing your device to operate at its maximum energy efficiency so that you can use it for longer periods while traveling Running the device on battery power The device contains a Lithium Ion Li Ion battery that provides power...

Page 66: ... will need to be replaced This is normal for all batteries To ensure that the battery maintains its maximum capacity operate the device on battery power at least once a month The Lithium Ion battery has no memory effect so it is not necessary to let the battery fully discharge each time However for better accuracy of the battery meter it is helpful to fully discharge the battery periodically Pleas...

Page 67: ...n system performance or stability issues Users who are not completely familiar with the power management component of the system should use the preset configuration For assistance with setup changes contact Toshiba s Customer Support Center Charging batteries The battery needs to be charged before you can use it to power the device Always use the AC adaptor specified by Toshiba You can order a Tos...

Page 68: ...tely discharged Leave the power connected and the battery should begin charging after a few minutes HINT Once the battery is fully charged we recommend that you periodically operate your device on battery power until the battery discharges completely Please make a complete back up of your data to external media before discharging the tablet s battery For more information see Backing up your work o...

Page 69: ...d and the RTC battery is completely discharged a warning prompts you to reset the real time clock The device can be used while the RTC battery is being charged although the charging status of the RTC battery cannot be monitored Monitoring battery power To locate your system indicator lights please refer to your Quick Start document The device s main battery light gives you an indication of the tab...

Page 70: ...ioning or it is not receiving correct input from the AC power supply HINT Be careful not to confuse the DC IN charging indicator light the power light and the power button light When the DC IN charging indicator light or power button light flashes amber it indicates that the system is suspended using the Windows operating system Sleep command Sample Illustration Power and battery light locations N...

Page 71: ...as a new battery even when both are fully charged TECHNICAL NOTE The device drains the battery faster at low temperatures Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit The device calculates the remaining battery charge based on your current rate of power use and other factors such as the age of the battery What to do when the main battery run...

Page 72: ... default notification settings 1 While on the desktop click or touch the Battery icon in the notification area A window appears displaying the power level of each battery Sample Image Power Options screen 2 Click or touch More power options The Power Options window appears 3 Click or touch Change plan settings under the power plan to be customized The Edit Plan Settings window appears 4 Click or t...

Page 73: ... storage drive or other optional devices Where you are working since operating time decreases at low temperatures There are various ways in which you can conserve power and extend the operating time of your battery Enable Sleep or Hibernation which saves power when you turn off the device and turn it back on again Use the Windows power saving option plans These power saving options control the way...

Page 74: ... saving option Power Plans You can choose a predefined Power Plan or select your own combination of power options To do this 1 While on the desktop click or touch the Battery icon in the notification area 2 Click or touch More power options The Windows Power Options window appears Sample Image Windows Power Options window 3 Select an appropriate plan for your work environment or create your own cu...

Page 75: ...ting the device with this power plan enabled reduces electrical power consumption by slightly lowering system performance For example when this power plan is enabled the brightness of the display is reduced and the interval before Sleep mode takes effect is shortened To enable or disable the eco power plan see Power Plans on page 74 The eco Utility monitors your power savings from using the eco po...

Page 76: ... heat Discoloration Deformation cracks or leaks Smoke Other unusual events during use such as abnormal sound Do not expose the device to fire The battery could explode Do not turn on the device s power again until an authorized Toshiba service provider has checked it for safety Continued use could cause a fire or rupture possibly resulting in serious injury or device failure including but not limi...

Page 77: ...ion on page 18 or for complete information about Toshiba s recycling programs and initiatives please visit toshiba com recycle Traveling tips The environmental precautions listed in Selecting a place to work on page 28 also apply while traveling Never leave your device on a sunny ledge or in a place where it could get wet or covered in dust Always travel with the device in a carrying case Toshiba ...

Page 78: ...device aboard an aircraft make sure the Wireless antenna is OFF Airplane mode is ON if your device has wireless LAN capability To enable or disable wireless communication use the F12 key For more information see TOSHIBA Function Keys on page 129 NOTE NOTE ...

Page 79: ...n or swipe in from the right edge a list of Windows charms will slide out from the right These Windows charms perform various commands including basic tasks like turning off the power and advanced PC settings You can go to the Start screen by clicking or touching the Start charm see Charms on page 80 You can also use the Windows key on your keyboard or on the LCD screen to go to the Start screen o...

Page 80: ...arms Search Share Start Devices and Settings You may also access the Power and Search icons in the upper right corner of the Start screen Search This charm allows you to search for most anything you need to locate on your device It can help you find apps documents photos and your favorite music Share This charm allows you to share music and photos with your favorite social Web sites Start This cha...

Page 81: ... documents set up system components and perform most other computing tasks HINT The illustrated examples in this guide may appear slightly different from the screens displayed by your system The differences are not significant and do not indicate any change in the functionality of your system Finding your way around the desktop Your device s desktop includes several standard features icons taskbar...

Page 82: ...either permanently delete the file s or cancel the deletion If you delete a file of any size from an external media or flash media it does not go into the Recycle Bin The file is permanently deleted Permanently deleted files cannot be recovered from the Recycle Bin For more information on the Recycle Bin see Windows online Help If you place the pointer over an icon a popup description of the file ...

Page 83: ... an instant message from a friend Tile notifications Used by applications that are not currently running with an at a glance characteristic giving you a quick preview of the subject line of your latest email or the current weather conditions Badge notifications A specialized type of tile notification shown on the Start screen tile using glyphs to indicate the number of applications that have updat...

Page 84: ...e limited Follow the steps below to set up your Wireless connection 1 Move your pointer to the upper right corner of the screen or swipe in from the right edge When the Windows charms appear click the Settings charm 2 Click or touch the Wi Fi icon The Networks screen appears 3 Select your network 4 Click or touch Connect 5 Enter the network security key if applicable 6 Click or touch Next Your dev...

Page 85: ...in speakers headphones or external speakers Recording sounds You may record sounds using the device s internal microphones or by connecting an optional external microphone Using a microphone To locate your headphone microphone jack please refer to your Quick Start document 1 If you want to use an external microphone connect it to the device 2 From the Start screen begin typing Sound Recorder and c...

Page 86: ...hones to listen turn the volume down Do not set the volume too high when using headphones Continuous exposure to loud sound can harm your hearing TECHNICAL NOTE When using amplified speakers use speakers that require an external power source Other types of speakers will be inadequate to produce sound from the device To play back sound files through external speakers or headphones 1 Locate the head...

Page 87: ...or recording video messages may vary To access a Web Camera from the Start screen click or touch the Camera tile The Web Camera indicator light glows when the Web Camera is active When the Web cameras are not active the indicator light is off Using the Memory card reader The device has a Memory card reader as well as a miniSD card slot The Memory card reader supports the use of Secure Digital SD S...

Page 88: ...n 2 Push the media into the adapter until it stops Sample Illustration Inserting memory media When inserting memory media do not touch the metal contacts You could expose the storage area to static electricity which can destroy data Always remove memory media when not in use Removing memory media 1 If you are not currently on the Desktop choose the Desktop tile on the Start screen otherwise skip t...

Page 89: ...vice has a spring loaded adapter slot see step 4 otherwise skip to step 5 4 Gently press the card inward to release it The card pops out slightly 5 Grasp the card and pull it straight out Sample Illustration Removing memory media Do not remove memory media while data is being written or read Even when the Windows message copying disappears writing to the media might still be in progress and your d...

Page 90: ...t additional options or change default options These utilities are described in this chapter The utilities described in this chapter and the icons shown in the sample images are applicable only if the related utility is available on your system eco Utility Supervisor password User password System Settings Sleep Utilities Function Key Recovery Media Creator Service Station TOSHIBA Application Insta...

Page 91: ...the eco Utility 1 From the Start screen begin typing eco Utility 2 Click or touch eco Utility The eco Utility window appears Sample Image eco Utility window 3 To activate the eco power plan select eco Mode on the left side 4 Click or touch the eco Mode button 5 Click or touch Close For more information on the eco power plan and utility click or touch the Help button at the bottom of the window ...

Page 92: ...ce When setting up passwords keep the following in mind The supervisor password must be set before the user password or the user password must be deleted and then re entered after the supervisor password is set The user password can be set up under the supervisor password Using a supervisor password A supervisor password prevents other users from changing hardware configuration options Setting a s...

Page 93: ...en enter it again to verify 6 Click or touch Set Under User Policy this option may or may not ask for password verification 7 Click or touch OK to save your password as a text file Password Utility will suggest memo txt for the text file name If you have saved a password previously using the same name may overwrite your password text file with the new password By using a different name you can pre...

Page 94: ...An authority verification pop up screen appears 6 Click or touch Delete 7 Enter the password and then click or touch Verify 8 Click or touch OK to exit Using a user password A user password provides power on password protection Setting a user password If you choose to set a supervisor or user password TOSHIBA strongly recommends that you save your password in a location where you can later access ...

Page 95: ...lick or touch Set 5 Enter your password and then enter it again to verify 6 Click or touch Set 7 Click or touch OK to save your password as a text file Password Utility will suggest memo txt for the text file name If you have saved a password previously using the same name may overwrite your password text file with the new password By using a different name you can prevent overwriting your previou...

Page 96: ...een begin typing Password Utility 2 Click or touch Password Utility A pop up screen appears asking for a password 3 Enter your password and then click or touch Verify 4 Click or touch Delete An authority verification pop up screen appears 5 Click or touch Delete 6 Enter the password and then click or touch Verify 7 Click or touch OK to exit ...

Page 97: ...y have the following tabs General Allows you to view the current BIOS version or change certain settings back to their default values Sleep Utilities Allows you to enable or disable the Sleep and Charge Sleep functions Display Allows you to change various default settings for the built in display When the device restarts it remembers the last configuration If data does not appear on the display yo...

Page 98: ... supports the USB Sleep and Charge function 1 To access Sleep Utilities from the Start screen begin typing System Settings 2 Click or touch System Settings 3 Click or touch Sleep Utilities USB Sleep and Charge Your computer can supply USB bus power DC 5V to the USB port even when the computer is in Sleep mode Hibernation mode or shutdown state powered off This function can only be used for the por...

Page 99: ...er than charging the devices with their own chargers If an external device is connected to the compatible port when the AC adaptor is not connected to the computer the battery of the computer will be depleted even when the power of the computer is turned OFF As such we recommend that you connect the AC adaptor to the computer when using the USB Sleep and Charge function External devices connected ...

Page 100: ...der at the bottom of the utility window beneath the Disable features when the battery level reaches 10 heading to specify when charging should stop For example if you set the slider to 10 charging will stop when 10 or less of the battery power remains Power supply mode settings Your computer may provide two different charging modes to support various types of USB devices If your computer provides ...

Page 101: ...s show the toast notification at the edge of the screen These settings turn notifications ON OFF 1 To access Function Key from the Start screen begin typing Function Key 2 Click or touch Function Key The Function Key screen appears Sample Image Function Key attached to keyboard dock 3 Slide the ON OFF switch to enable disable each notification 4 Click or touch Close The Function option is disabled...

Page 102: ...ed information on using the utility to create recovery media see Creating recovery media on page 36 Service Station The Service Station helps you keep your new device running at its best by notifying you when updated software firmware documentation or other information is available for your device The Service Station will alert you when updates are available and you can then choose to install the ...

Page 103: ...ll applications To reinstall drivers and applications 1 To access TOSHIBA Application Installer from the Start screen begin typing Application Installer 2 Click or touch TOSHIBA Application Installer The TOSHIBA Application Installer window appears Sample Image TOSHIBA Application Installer selection screen 3 Click or touch the item you want to install 4 Click or touch Install then follow the on s...

Page 104: ... the problems you are most likely to encounter If all else fails contact Toshiba You will find information on Toshiba s support services at the end of this chapter Problems that are easy to fix Your program or application stops responding The operating system allows for the use of both applications Apps used with the Windows Modern UI and programs used in the traditional Windows desktop environmen...

Page 105: ...one by one by selecting the program name then select End Task Closing all programs should allow you to continue working If it does not power off your device and then restart it Your device is not responding If you continue to have trouble after trying the steps above and the device will not shut down use the Reset button located on the back of the keyboard dock to shut down the system To use the R...

Page 106: ...nnected to a live external power source The device displays the WARNING RESUME FAILURE Windows Error Recovery Windows did not shut down successfully message To continue select Start Windows normally This can happen if the device was put into Sleep mode and the battery has discharged If you performed a shutdown before this message was displayed a program or driver may have prevented Windows from sh...

Page 107: ...vel must match exactly The amperage rating of the AC adaptor must be equal to or greater than that required by the device 3 The battery may need charging may be depleted or may be defective With AC power connected turn the device on and then leave the device running for several hours which will deliver a slow steady trickle charge to the battery Once the battery has been trickle charged it may beg...

Page 108: ...ot menu will launch To enter the Advanced Startup options manually 1 From the Start or Desktop screen move your pointer to the upper right corner of the screen or swipe in from the right edge 2 When the Windows charms appear click or touch the Settings charm 3 Click or touch Change PC Settings 4 Click or touch Update and recovery 5 Click or touch Recovery 6 Click or touch Restart Now under Advance...

Page 109: ...stem Image Recovery Windows will Recover the Operating system using a specific image provided by the user Startup Repair This feature automates the repair process The Operating System will automatically look for problems and repair them if possible Command Prompt The command prompt is a very powerful tool for advanced users Startup Settings In previous Operating Systems the majority of the options...

Page 110: ... to fail Choose this option only if Windows is stuck in a loop where it fails attempts to restart and fails again repeatedly Internet problems My Internet connection is very slow Many factors contribute to the speed with which you can surf the Internet They include network speed network conditions time of day when everyone else is surfing your access can be slow and popularity of the sites you are...

Page 111: ...s listed in the window and follow the instructions You can connect to Support Online by going to Toshiba support at support toshiba com Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable Device Manager is a configurati...

Page 112: ...m The tabs that appear in the dialog box vary from one device to another For more information about Device Manager refer to Windows online Help Power and the batteries The device s battery is not accessible by the user Your device receives its power through the AC adaptor and power cord cable or from the system batteries Power problems are interrelated For example a faulty AC adaptor or power cord...

Page 113: ...nd of its useful life The battery appears not to power the device for as long as it usually does If you frequently repeat shallow charge and discharge the battery meter may become inaccurate Let the battery discharge completely then try charging it again Check the power options via your Power Plans see Power Plans on page 74 Have you added a device that takes its power from the battery Is your sof...

Page 114: ...e touch pad driver is pre installed on your device If this driver is removed the touch pad and touch pad buttons will not work You will need to reinstall the touch pad driver located in the Application Installer For more information see TOSHIBA Application Installer on page 103 Display problems Here are some typical display problems and their solutions The screen is blank Display Auto Off may have...

Page 115: ...he Themes panel You can also change the setting for individual components separately by selecting an item from just below the Themes panel Desktop Background Color Sounds and Screen Saver For more information see the Windows online Help A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the current settings do not work with your h...

Page 116: ...k or storage drive problems Problems with the storage drive or with external media usually show up as an inability to access the drive or as sector errors Sometimes a drive problem may cause one or more files to appear to have garbage in them Error checking This feature is not available for optical disc drives Run Error checking which analyzes the directories and files on the storage drive and rep...

Page 117: ... Windows key to display the Start screen Click or touch the Search icon at the upper right corner of the screen and in the Search field type Defragment In the list that appears click or touch your selection 2 Click or touch Defragment and Optimize Drives 3 From the Optimize Drives menu click or touch the drive you wish to defragment 4 Click or touch the Optimize button The system will display the ...

Page 118: ...r is connected to a working power outlet turned on and ready on line Check that the printer has plenty of paper Some printers will not start printing when there are just two or three sheets of paper left in the tray Make sure the printer cable is firmly attached to the device and the printer Run the printer s self test to check for any problem with the printer itself Make sure you installed the pr...

Page 119: ...logy please see Windows Help and Support or contact your computer technician If your device is equipped with an internal Wi Fi adapter verify that Airplane mode is OFF the wireless indicator light will be lit Verify that your device can detect access points or routers If it can detect a Wi Fi access point or router then it may be a configuration issue Verify that signal strength is good using the ...

Page 120: ...e To enable or disable wireless communication use the F12 key For more information see TOSHIBA Function Keys on page 129 Use IPCONFIG to verify that the device has a useful IP address one other than the private address of 169 254 xxx xxx assigned by Windows 1 From the Start screen type Cmd 2 Click Command Prompt 3 Enter IPCONFIG ALL and then press ENTER The IP address for each active network adapt...

Page 121: ...nd copy files to your network partition Some people use a combination of these methods backing up all files weekly and copying critical files to external media on a daily basis If you have installed your own programs you should back up these programs as well as your data files If something goes wrong that requires you to reformat your internal storage drive and start again reloading all your progr...

Page 122: ...er installing some new hardware or software you can easily select a previously established Control Point to turn back the clock restoring the Windows operating system to the state it was in just prior to the installation This is much easier and more effective than uninstalling the hardware or software which often leaves behind unwanted files and settings It is also easy to undo a restore point sel...

Page 123: ...then System 3 In the left pane click or touch System Protection The System Protection tab of the System Properties window appears 4 Click or touch System Restore 5 Click or touch Next 6 Click or touch the Restore point you want to use then click or touch Next The time stamp and description of each Restore point is displayed At this point you can click or touch Scan for affected programs to determi...

Page 124: ...running on battery power Connect the AC adaptor before continuing 1 From the Start screen type Control Click or touch Control Panel from the list that appears 2 Click or touch Save backup copies of your files with File History under the System and Security heading Follow the on screen instructions to back up your files For additional Help while in the Windows Desktop screen press the F1 key to lau...

Page 125: ...installation utility does not prompt you to do so This will ensure that the installation is completed and will clean up anything that the installation utility left behind Do one installation at a time If you have several new items to add to your device system install just one at a time creating restore points immediately before each successive installation This will make it much easier to determin...

Page 126: ...are attempting to charge a device without an AC adaptor connected to the computer the computer s battery power may be below the limit specified in the TOSHIBA Sleep utility or the battery may be depleted Lower the limit in Sleep and Charge to enable charging at the current battery power level or if battery power is running low or is depleted connect the AC adaptor to your computer The USB Sleep an...

Page 127: ...evice and or program Your dealer is your best source for current information For the detailed specifications for your device visit support toshiba com Contacting Toshiba Toshiba s Technical Support Web site For technical support or to stay current on the most recent software and hardware options for your device and for other product information be sure to regularly check the Toshiba Web site at su...

Page 128: ...an Toshiba Corporation PCO IO 1 1 Shibaura 1 Chome Minato Ku Tokyo 105 8001 Japan Latin America and Caribbean Toshiba America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 United States Mexico Toshiba de México S A de C V Sierra Candela No 111 6to Piso Col Lomas de Chapultepec CP 11000 Mexico DF Spain Toshiba Information Systems España S A Parque Empresarial San Fernando Ed...

Page 129: ... and to launch applications These TOSHIBA Function keys are only available when your device is attached to the keyboard Functions TOSHIBA Function keys are used to set or modify the following system functions Help file Brightness control Output Display switch Touch pad Media Volume mute Wireless Backlit keyboard Zoom Function keys NOTE ...

Page 130: ... Functions 5 375 x 8 375 ver 2 3 Help file Display brightness This TOSHIBA Function key displays the help file This TOSHIBA Function key decreases the screen brightness This TOSHIBA Function key increases the screen brightness ...

Page 131: ... the display options and highlights the available options PC screen only Duplicate Extend Second screen only Sample Image Display mode options window All of the above modes are always displayed on the screen however only the available modes for your system are functional depending on the attached external display s NOTE ...

Page 132: ...information on using the touch pad see Using the touch pad on page 46 This TOSHIBA Function key allows you to restart playing the current track or go to the previous track This TOSHIBA Function key allows you to start playing or pause the media currently playing This TOSHIBA Function key allows you to go to the next track This TOSHIBA Function key decreases the volume This TOSHIBA Function key inc...

Page 133: ...the speakers or headphones This TOSHIBA Function key enables disables the Wi Fi antenna in your computer The wireless modes are Disables the wireless antenna Airplane mode is ON Enables the wireless antenna Airplane mode is OFF This TOSHIBA Function key enables disables the backlit keyboard The three available modes are Always ON Always OFF Timer For more information see Backlit keyboard dock on p...

Page 134: ... Zoom Function keys This TOSHIBA Function key allows you to zoom out This TOSHIBA Function key allows you to zoom in Fn Space bar This TOSHIBA Function key switches screen resolution Cycle through the screen resolutions and then select the desired resolution ...

Page 135: ...with the correct power supply for the country of purchase This appendix shows the shapes of the typical AC power cord cable connectors for various parts of the world USA UL approved Canada CSA approved United Kingdom BS approved Europe VDA approved NEMKO approved Australia AS approved ...

Page 136: ...C Alternating Current BIOS Basic Input Output System BD ROM Blu ray Disc Read Only Memory bps bits per second CD Compact Disc CD ROM Compact Disc Read Only Memory CD RW Compact Disc Rewrite Memory CMOS Complementary Metal Oxide Semiconductor CPU Central Processing Unit DC Direct Current DMA Direct Memory Access DIMM Dual Inline Memory Module DOS Disk Operating System ...

Page 137: ...inition Multimedia Interface Consumer Electronics Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I O Input Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Crystal Display LED Light Emitting Diode MB megabyte MBps megabytes per second MIDI Musical Instrument Digital Interface PC Personal Computer...

Page 138: ...h and high quality color Active matrix displays are viewable from wider angles than most passive matrix displays adapter A device that provides a compatible connection between two units For example the computer s internal display adapter receives information from the software and translates it into images on the screen An adapter can take a number of forms from a microprocessor to a simple connect...

Page 139: ...nformation is passed between two devices This is the basic unit of measure used in modem communications and is similar but not identical to the baud rate See also baud rate boot To start the computer The term boot originates from bootstrap program as in pulling itself up by its bootstraps a program that loads and initializes the operating system See also reboot boot disk See system disk boot prior...

Page 140: ...aph break in a word processing program A character occupies one byte of computer storage Charm charms Start screen icons that slide out from the right side of the screen and direct you to various Windows functions chip A small piece of silicon containing computer logic and circuits for processing memory input output and or control functions Chips are mounted on printed circuit boards click To pres...

Page 141: ... 7 and earlier releases of the Windows operating system default The setting selected by a program when the user does not specify an alternative setting device A component attached to the computer Devices may be external outside the computer s case or internal inside the computer s case Printers disk drives and modems are examples of devices device driver A program called a driver that permits a co...

Page 142: ... primary button rapidly twice without moving the pointing device In the Windows operating system this refers to the pointing device s left button unless otherwise stated download 1 In communications to receive a file from another computer through a modem or network 2 To send font data from the computer to a printer See also upload drag To hold down the mouse button while moving the pointer to drag...

Page 143: ...ge drive that keeps track of the location of stored files file name A set of characters that uniquely identifies a file within a particular folder It consists of two parts the actual name and the file name extension See also file extension file extension The three characters following the period pronounced dot at the end of a file name The extension indicates the type of file Examples are exe for ...

Page 144: ...a The primary or only hard disk in a computer is usually fixed but some computers have secondary hard disks that are removable hardware The physical components of a computer system Compare software HDMI High Definition Multimedia Interface An interface used to transmit high quality audio and video signal via a single cable in digital format providing better picture quality than analog signal HDMI ...

Page 145: ...ing speed It is slower than L1 cache and faster than main memory See also cache CPU cache L1 cache LAN Local Area Network A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network LED Light Emitting Diode A solid state lamp SSL that uses light emitting diodes LEDs as the so...

Page 146: ... ROM microprocessor See Central Processing Unit CPU MIDI Musical Instrument Digital Interface A standard for connecting musical instruments synthesizers and computers The MIDI standard provides a way of translating music into a form computers can use and vice versa motherboard The computer s main circuit board that contains the processor memory and other primary components MS DOS prompt See system...

Page 147: ... reads plastic coated discs on which information is recorded digitally and uses a laser to read data music or videos P palette See color palette password A unique string of characters entered by a user to verify his or her identity to the computer or the network PC Card A credit card sized expansion card designed to increase the capabilities of computers PC Cards provide functions such as modem fa...

Page 148: ...lication utility properties The attributes of an object or device For example the properties of a file include the file s type size and creation date R RAM Random Access Memory Volatile memory that can be written to as well as read Volatile here means that information in RAM is lost when you turn off your computer This type of memory is used for your computer s main memory See also memory Compare ...

Page 149: ...herwise specify text data or graphics with the intent to perform some operation on it shortcut See keyboard shortcut Sleep A feature of some Windows operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again software See program Compare hardware solid state drive A data storage device...

Page 150: ...ial Bus USB USB Flash drive A small portable flash memory card that plugs into a computer s USB port and functions as a portable hard drive They are smaller and more durable than an external hard drive because they do not contain any internal moving parts but have less storage capacity See also Universal Serial Bus USB utility A computer program designed to perform a narrowly focused operation or ...

Page 151: ... care 76 determine remaining power 71 maximum capacity 66 monitoring power 69 power management 67 recharge time 66 safety precautions 76 battery care 76 changing 75 charge indicator light 30 charge time 67 charger 67 charging 31 67 charging the real time clock RTC 68 conserving power 73 low charge 71 maintaining 76 monitoring power 30 power options 72 real time clock RTC 67 RTC memory 67 running d...

Page 152: ...le bin 82 standard features 80 81 device caring for 54 cleaning 54 disposal 77 environmental precautions 77 moving 54 running on battery power 65 setting up 28 Device Manager fixing a problem 111 device will not start troubleshooting 106 disabling touch pad 49 display troubleshooting 115 display devices external 50 display output settings 51 display external adjusting 53 disposal information 18 di...

Page 153: ...light 69 AC power light 29 30 battery light 30 31 Web Camera light 87 Licenses 17 M maintaining your battery 76 memory adding 35 Memory card reader inserting memory media 88 removing memory media 88 using 87 microphone using 85 monitor problems troubleshooting 115 monitoring battery power 69 mouse properties 62 moving the device 54 N network accessing 85 connecting your device 85 networking wirele...

Page 154: ...r 102 recycle bin icon 82 refresh your PC with user s data 40 registering device 32 restart device 33 restore points troubleshooting 122 running device on battery power 65 S safety device 77 disposing of device 77 icons 26 safety precautions batteries 76 saving files 63 screen orientation 58 selecting a place to work 28 power plan options 74 video cables 50 Service Station 102 setting low battery ...

Page 155: ...Manager 111 device will not start 106 display error message 115 display problems screen is blank 114 error message warning resume failure 106 Error checking 116 external display problems 116 external keyboard 114 external monitor 115 good computing habits 121 hard disk drive is slow 117 high pitched noise 118 installing hardware software 124 keyboard 114 missing files trouble accessing a drive 116...

Page 156: ...rranty standard limited warranty 27 Web Camera using 87 Web sites 127 Wi Fi wireless networking 84 Windows Charms Devices 80 Search 80 Settings 80 Share 80 Start 80 Windows charms 80 Windows key 59 Windows operating system desktop 81 88 troubleshooting 107 Windows Store 83 wireless networking 84 troubleshooting 119 ...