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If Something Goes Wrong
Develop good computing habits
4
Restart the Windows operating system.
5
Use the new hardware or software for a while, noting
any new problems. Make sure that your critical
applications (email, business applications, etc.) are
working correctly, and verify that important devices
are still functioning.
6
For each additional hardware or software item,
repeat these steps, starting at step
if any of your
critical data has changed, or starting at step
if no
critical data has changed.
USB Sleep and Charge is not working.
USB Sleep and Charge may be disabled. Open the TOSHIBA
Sleep and Charge utility to check if the feature is disabled
and to enable it if necessary.
❖
Make sure that the device you want to charge is
connected to a port that supports the USB Sleep and
Charge function. Ports that support this feature are
identified with the (
) icon.
❖
USB Sleep and Charge may be disabled. Open the
TOSHIBA Sleep and Charge utility to check if the feature
is disabled and to enable it if necessary. For more
information, see
“Enabling/Disabling USB Sleep and
❖
Try selecting a different charging mode in the TOSHIBA
Sleep and Charge utility, if your computer provides more
than one charging mode. For more information, see
“Power supply mode settings” on page 107
.
❖
If you are attempting to charge a device without an AC
adaptor connected to the computer, the computer's
battery power may be below the limit specified in the
TOSHIBA Sleep utility or the battery may be depleted.
Lower the limit in Sleep and Charge to enable charging
at the current battery power level, or, if battery power is
running low or is depleted, connect the AC adaptor to
your computer.
❖
The USB Sleep and Charge function may not work with
certain external devices even if they are compliant with
the USB specification. In those cases, power on the
computer to charge the device or use a different
charging device.
