2 Troubleshooting Procedures
Satellite L500D / Pro L500D Maintenance Manual
51
Procedure 1
E-SATA device check
Connect an E-SATA device to the computer’s E-SATA port, then boot the computer for
Windows Vista. The computer should automatically detect the E-SATA device. Check
whether the device can transmit data to the computer.
If the device is able to communicate with the computer, the problem may be intermittent or
connections may be faulty. Go to Procedure 2.
If communication is impaired, there may be a faulty connection. Go to Procedure 3.
Procedure 2
Windows Application check
Run the Windows Application, which will automatically execute the E-SATA port test for
transmission, Tests and Diagnostics for more information on how to run the program.
If an error is located, go to Procedure 3. If an error does not occur, the E-SATA port is
functioning properly.
Procedure 3
Connection and replacement check
The transmission cable may be damaged or the connections may be loose. Perform Check 1:
Check 1
Make sure the transmission cable is firmly plugged into both the E-SATA -
compatible device and the E-SATA port of the computer. If the cable is connected
correctly, go to Check 2.
Check 2
Make sure the E-SATA port is firmly secured to the system board of the
computer. If the malfunction persists, go to Check 3.
Check 3
The transmission cable may be damaged. Replace with a good cable. If the
malfunction persists, go to Check 4
Check 4
The system board may be damaged. Replace it with a new one following the
instructions in Chapter 4.
Summary of Contents for Satellite L500D Series
Page 1: ... Toshiba Personal Computer Satellite L500D Maintenance Manual TOSHIBA CORPORATION ...
Page 13: ...Chapter 1 Hardware Overview ...
Page 16: ......
Page 35: ...Chapter 2 Troubleshooting Procedures 2 ...
Page 36: ......
Page 103: ...3 Tests and Diagnostics Satellite L500D Pro L500D Series Maintenance Manual 13 ...
Page 123: ...Chapter 4 Replacement Procedures ...
Page 233: ...Satellite L500 Pro L500 L500D Pro L500 Series Maintenance Manual E 6 11 Czech CZ Keyboard ...
Page 236: ...Satellite L500 Pro L500 L500D Pro L500 Series Maintenance Manual E 9 17 German GR Keyboard ...
Page 243: ...Satellite L500 Pro L500 L500D Pro L500 Series Maintenance Manual E 16 30 Japanese JP Keyboard ...