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If something goes wrong
5.375 x 8.375 ver 3.1
The computer starts but when you press a key nothing
happens.
Verify that the active program accepts text input. Try clicking your
mouse on an area where you can type text and try typing again.
Your computer may be in Sleep mode and have a software or
resource conflict. When this happens turning the power on returns
you to the problem instead of restarting the system. To clear the
condition, press
Ctrl
,
Alt
, and
Del
simultaneously. Then shut down the
computer via software, or follow the steps if your program stops
responding (see “Problems that are easy to fix” on page 33).
The keyboard produces unexpected characters.
A keypad overlay may be on. If the numlock light or cursor control
overlay light is on, press
Fn + F10
to turn off the cursor control
overlay light, or
Fn + F11
to turn off the numlock light.
If the problem occurs when both the keypad overlays are off, make
sure the software you are using is not remapping the keyboard.
Refer to the software documentation and check that the program
does not assign different meanings to any of the keys.
Display problems
Here are some typical display problems and their solutions:
The screen is blank.
Display Auto Off may have gone into effect. Press any key to
activate the screen.
You may have activated the instant password feature by pressing
Fn
and
F1
simultaneously. If you have registered a password, press
any key, type the password and press
Enter
. If no password is
registered, press any key. The screen reactivates and allows you to
continue working.
If you are using the built-in screen, make sure the display priority is
not set for an external monitor. To do this, press
Fn
and
F5
simultaneously (once). If this does not correct the problem, press
Fn
and
F5
simultaneously again to return the display priority to its
previous setting.
HINT: Holding the
Fn
key and pressing the
F5
key several times will
advance you through the display options.
If you are using an external monitor:
❖
Check that the monitor is turned on.
❖
Check that the monitor’s power cord/cable is firmly plugged
into a working power outlet.
❖
Check that the cable connecting the external monitor to the
computer is firmly attached.
