2 Troubleshooting Procedures
Satellite L550/ProL550 Series Maintenance Manual
21
To determine if the computer’s external USB devices are functioning properly, perform the
following procedures. Figure 2-6 outlines the process. Start with Procedure 1 and continue as
instructed.
Procedure 1: External device and connection check
Procedure 2: Replace system board
Procedure 1
External device and connection check
The USB device may be damaged or the connection may be faulty. Perform Check 1.
Check 1
Make sure USB device cable is firmly plugged into one of the USB sockets. If the
cable is connected correctly, go to Check 2.
Check 2
Plug the USB device into another USB socket (there are three in all). If the USB
device still does not work, go to Check 4.
If the device functions correctly when connected to another USB port, go to
Check 3.
Check 3
Make sure that the USB socket is firmly secured to the system board of the
computer. If the malfunction remains, the system board or USB small board may
be damaged. Go to Procedure 2.
Check 4
Connect an alternative USB device to one of the computer’s USB ports, and then
boot the computer. The computer automatically detects the external device.
If the alternative USB device works correctly, the original device may be
damaged and should be replaced.
If the alternative USB device appears to have the same problem as the original
device, the system board or USB small board may be damaged. Go to Procedure
2.
Procedure 2
Replace system board
If the error persists, the system board or USB small board may be damaged. Replace it with a
new one following the instructions in Chapter 4.
Summary of Contents for Satellite L550 series
Page 1: ...Toshiba Personal Computer Satellite Maintenance Manual TOSHIBA CORPORATION ...
Page 13: ...Chapter 1 Hardware Overview ...
Page 16: ......
Page 32: ...Chapter 2 Troubleshooting Procedures 2 ...
Page 33: ......
Page 100: ...3 Tests and Diagnostics Satellite L550 ProL550 Series Maintenance Manual Series T D 13 ...
Page 122: ...Chapter 4 Replacement Procedures ...
Page 223: ...SatelliteL550 ProL550 Series Maintenance Manual E 2 3 Thai TI Keyboard 4 Korean KO Keyboard ...
Page 225: ...SatelliteL550 ProL550 Series Maintenance Manual E 4 7 Hebrew HB Keyboard ...
Page 226: ...SatelliteL550 ProL550 Series Maintenance Manual E 5 8 Danish DM Keyboard 9 Swiss SW Keyboard ...
Page 237: ...SatelliteL550 ProL550 Series Maintenance Manual E 16 30 Japanese JP Keyboard ...