2 Troubleshooting Procedures
Satellite L550 / Satellite L555 / Satellite L557 / Satellite Pro L550
53
DVD SuperMulti supp-R Double Rayer
Figure 2-11 outlines the process. Perform the steps below starting with Procedure 1 and
continue with the other procedures as required.
Procedure 1: Audio CD test
Procedure 2: Drive cleaning check
Procedure 3: Software check
Procedure 4: Connection and replacement check
Procedure 1
Audio CD check
First, insert an audio CD into the CD/DVD drive. Use windows application to check device
can work fine or not. If it works, the problem is not with the drive. Go to Procedure 3. If the
audio CD does not work, go to Procedure 2. If the CD/DVD LED on the front panel does not
light when the disc is played and the drive gives no response, go straight to Procedure 3.
Procedure 2
Drive cleaning check
Insert a CD/DVD drive-cleaning disk into the drive clean according to the drive-cleaning
product instructions. If the problem persists, go to Procedure 3.
Procedure 3
Software check
Ensure that the appropriate driver has been installed on the computer for the CD/DVD drive.
Summary of Contents for Satellite L550 series
Page 1: ...Toshiba Personal Computer Satellite Maintenance Manual TOSHIBA CORPORATION ...
Page 13: ...Chapter 1 Hardware Overview ...
Page 16: ......
Page 32: ...Chapter 2 Troubleshooting Procedures 2 ...
Page 33: ......
Page 100: ...3 Tests and Diagnostics Satellite L550 ProL550 Series Maintenance Manual Series T D 13 ...
Page 122: ...Chapter 4 Replacement Procedures ...
Page 223: ...SatelliteL550 ProL550 Series Maintenance Manual E 2 3 Thai TI Keyboard 4 Korean KO Keyboard ...
Page 225: ...SatelliteL550 ProL550 Series Maintenance Manual E 4 7 Hebrew HB Keyboard ...
Page 226: ...SatelliteL550 ProL550 Series Maintenance Manual E 5 8 Danish DM Keyboard 9 Swiss SW Keyboard ...
Page 237: ...SatelliteL550 ProL550 Series Maintenance Manual E 16 30 Japanese JP Keyboard ...