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If something goes wrong
5.375 x 8.375 ver 3.1
If something goes wrong
Problems that are easy to fix
Your program stops responding.
If you are working with a program that suddenly freezes all
operations, chances are the program has stopped responding. You
can exit the failed program without shutting down the operating
system or closing other programs.
To close a program that has stopped responding:
1
Press
Ctrl
,
Alt
,
and
Del
simultaneously (once), then click
Start
Task Manager
.
The Windows
®
Task Manager window appears.
2
Click the
Applications
tab.
If a program has stopped responding, the words “not
responding” appear beside its name in the list.
3
Select the program you want to close, then click
End Task
.
Closing the failed program should allow you to continue
working. If it does not, continue with the next step.
4
Close the remaining programs one by one by selecting the
program name, then
End Task
.
To power off your computer:
1
Click
Start
.
(Sample Image) Shut down button
2
Click the
Shut down
button in the lower-right corner of the
Start menu.
The computer shuts down completely.
Shut down button
Start button
