54
If something goes wrong
5.375 x 8.375 ver 3.1
Resolving ExpressCard
®
problems
Here are some common problems and their solutions:
The slot appears to be dead. ExpressCards
®
that used to
work no longer work.
Check the ExpressCard
®
status:
1
Click
Start, Control Panel, System and Security
, and then
under
System
, click
Device Manager
.
2
Double-click the appropriate ExpressCard, which will be listed
under one of the categories shown, for example: Disk drives,
Network adapters, Other, etc.
The operating system displays your ExpressCard’s Properties
dialog box, which contains information about your
ExpressCard configuration and status.
The computer stops working (hangs) when you insert an
ExpressCard
®
.
1
If the ExpressCard
®
causes the system to hang, hold down the
ON/OFF button until the computer shuts down (approximately
10 seconds).
2
Restart the computer and press the
F8
key immediately after
pressing the ON/OFF button.
3
From the menu, select
Safe Mode
.
4
After the computer starts, click
Start
,
Control Panel
,
System
and Security
, and then under
System
, click
Device Manager
.
5
Look for an item with a yellow shield with an exclamation
mark in it. This indicates there is a resource conflict. Do one of
the following:
❖
If there is a resource conflict, right-click the item marked
with the yellow exclamation point and select
Uninstall
from the menu, and then proceed to step 6.
❖
If no resource conflict is indicated, contact the card
manufacturer for additional troubleshooting assistance.
6
Click
OK
to confirm the uninstall.
7
In the Device Manager window, click the
Action
menu and
select
Scan for Hardware changes
.
8
Restart the computer normally.
9
If the issue is not resolved, contact the card manufacturer for
additional troubleshooting assistance.
