157
If Something Goes Wrong
Problems that are easy to fix
5.375 x 8.375 ver 2.3
Sample Windows Task Manager Shutdown menu, Turn Off
option
The computer shuts down.
Your program performs an illegal operation.
If you receive the message, “
Your program has performed an illegal
operation
,” you should record the details of the message and
consult the software manufacturer.
To record the details:
1
Click the
Details
button and select the text the operating
system displays.
The Details button displays information that the software
manufacturer needs to help you solve your problem.
2
Press
Ctrl
and
c
simultaneously to copy the text to the
clipboard.
3
Open Notepad (click
Start
, point to
All
Programs
, then
point to
Accessories
and click
Notepad
).
4
Press
Ctrl
and
v
simultaneously to paste the details into
Notepad.
5
Add a paragraph break and type some notes describing
what you were doing when you received the message.