35
If you need further assistance
5.375 x 8.375 ver 3.1
Small bright dots appear on your TFT display when you
turn on your computer.
Small bright dots may appear on your screen display when you
turn on your computer. Your display contains an extremely large
number of thin-film transistors (TFT) and is manufactured using
high-precision technology. Any small bright dots that may appear
on your display are an intrinsic characteristic of the TFT
manufacturing technology. Over a period of time, and depending on
the usage of the computer, the brightness of the screen will
deteriorate. This is also an intrinsic characteristic of the screen
technology. When the computer is operated on battery power, the
screen will dim and you may not be able to increase the brightness
of the screen while on battery power.
If you need further assistance
If you have followed the recommendations in this section and are
still having problems, you may need additional technical assistance.
This section contains the steps to take to ask for help.
Before you contact Toshiba
Since some problems may be related to the operating system or the
program you are using, it is important to investigate other sources
of assistance first.
Try the following before you contact Toshiba:
❖
Review the troubleshooting information in your operating
system documentation.
❖
If the problem occurs while you are running a program, consult
the program’s documentation for troubleshooting suggestions.
Contact the software company’s technical support group for
their assistance.
Contacting Toshiba
If you still need help and suspect that the problem is hardware-
related, Toshiba offers a variety of resources to help you.
Toshiba’s Technical Support Web site
Toshiba voice contact
Before calling Toshiba, make sure you have:
❖
Your computer’s serial number
❖
The computer and any optional devices related to the problem
❖
Backup copies of your Windows
®
operating system and all
other preloaded software on your choice of media