background image

Open TOSHIBA VIDEO PLAYER Manual

TOSHIBA VIDEO PLAYER features and instructions are explained in
details in TOSHIBA VIDEO PLAYER Manual. Use the following procedure
to open TOSHIBA VIDEO PLAYER Manual.
Press the F1 key when TOSHIBA VIDEO PLAYER is launched andclick the

Help

 button.

TOSHIBA Blu-ray Disc Player

Please be aware of the following limitations when you use TOSHIBA Blu-
ray Disc Player.

Notes on Use

This software can only be used on Windows 7.
Playback of high bit rate content may cause frame dropping, audio
skipping or decrease in computer performance.
Close all other applications before playing back Blu-ray Disc™. Do not
open any other applications or carry out any other operations during
Blu-ray Disc™ playback.
Do not switch to Hibernation or Sleep Mode when running the
TOSHIBA Blu-ray Disc Player.
Because Blu-ray Disc™ playback operates according to programs
built into the content, operation methods, operation screens, sound
effects, icons and other features may vary from disc to disc. For more
information on these items refer to instructions included with content
or contact the content manufacturers directly.
Make sure to connect the computer's AC adapter when playing a Blu-
ray Disc™.
TOSHIBA Blu-ray Disc Player supports AACS (Advanced Access
Control System) copy protection technology. Renewal of the AACS
key integrated into this product is required for uninterrupted enjoyment
of Blu-ray Disc™. An Internet connection is required for renewal.
AACS key renewal is provided free of charge for 5 years after the
purchase of this product, however renewal beyond 5 years is subject
to conditions specified by the software provider, TOSHIBA
Corporation.
Do not playback Blu-ray Disc™ while recording television programs
using “Windows Media Center”, “My TV” or other applications. Doing
so may cause Blu-ray Disc™ playback or television program recording
errors. In addition, if pre-scheduled recording starts during Blu-ray
Disc™ Video playback it may cause Blu-ray Disc™ Video playback or
television program recording errors. Please view Blu-ray Disc™ Video
during times when there is no recording prescheduled.
While playing a BD-J title, keyboard shortcut is ineffective.
Resume play function cannot be used with some discs on TOSHIBA
Blu-ray Disc Player.

P870/P875

User's Manual

3-25

Summary of Contents for Satellite P870

Page 1: ...User s Manual P870 P875 ...

Page 2: ... 3 Operating Basics Using the Touch Pad 3 1 The Keyboard 3 2 Using the Fingerprint Sensor 3 5 Optical disc drives 3 12 TOSHIBA VIDEO PLAYER 3 22 TOSHIBA Blu ray Disc Player 3 25 3D Playback on an External 3D Device 3 27 Wireless communications 3 31 LAN 3 34 Optional devices 3 36 Memory media slot 3 36 Memory media 3 37 Media care 3 38 Inserting a memory media 3 39 Removing a memory media 3 39 Addi...

Page 3: ...Protection 4 17 TOSHIBA HDD Protection Properties 4 18 System Recovery 4 19 Chapter 5 Power and Power Up Modes Power conditions 5 1 Monitoring of power condition 5 2 Battery 5 3 Power up modes 5 9 Panel power on off 5 10 System automatic Sleep Hibernation 5 10 Chapter 6 Troubleshooting Problem solving process 6 1 Hardware and system checklist 6 4 TOSHIBA support 6 16 Appendix A Specifications Appe...

Page 4: ...tains are accurate for your computer at the time of this manual s production However succeeding computers and manuals are subject to change without notice TOSHIBA assumes no liability for damages incurred directly or indirectly from errors omissions or discrepancies between the computer and the manual Trademarks Intel Intel SpeedStep Intel Core and Centrino are trademarks or registered trademarks ...

Page 5: ... reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or a...

Page 6: ...es with the Ecodesign Directive 2009 125 EC ErP and its related implementing measures This product and the original options are designed to observe the related EMC Electromagnetic Compatibility and safety standards However TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented In this case the persons ...

Page 7: ...spectively should be asked for permission before use of this product Furthermore for general safety reasons the use of this product in environments with explosive atmospheres is not permitted VCCI Class B Information この装置は クラスB情報技術装置です この装置は 家庭環境で使 用することを目的としていますが この装置がラジオやテレビジョン 受信機に近接して使用されると 受信障害を引き起こすことがあります 取扱説明書に従って正しい取り扱いをしてください VCCI B Video Standard Notice THIS PRODUCT IS LICENSED UNDER TH...

Page 8: ...member States Disposal of products The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste Integrated batteries and accumulators can be disposed of with the product They will be separated at the recycling centres The black bar indicates that the product was placed on the market after August 13 2005 By participating in separa...

Page 9: ...his computer in accordance with applicable laws and regulations For further information contact your local government This computer contains rechargeable batteries After repeated use the batteries will finally lose their ability to hold a charge and you will need to replace them Under certain applicable laws and regulation it may be illegal to dispose of old batteries by placing them in the trash ...

Page 10: ...ilure Optical disc drive safety instructions Be sure to check the precautions at the end of this section The drive model employs a laser system To ensure proper use of this product please read this instruction manual carefully and retain for future reference Should the unit ever require maintenance contact an authorized service location Use of controls adjustments or the performance of procedures ...

Page 11: ...HOME MINATO KU TOKYO 108 0022 JAPAN Precautions CAUTION This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT To use this model properly read the instruction manual carefully and keep this manual for your future reference In case of any trouble with this model please contact your nearest AUTHORIZED service station To prevent direct exposure to the laser beam do not tr...

Page 12: ... set to enter the low power Sleep Mode which shuts down the system and display within 15 minutes of inactivity in AC power mode TOSHIBA recommends that you leave this and other energy saving features active so that your computer will operate at its maximum energy efficiency You can wake the computer from Sleep Mode by pressing the power button Products that earn the ENERGY STAR prevent greenhouse ...

Page 13: ...ms are also defined in the Glossary Icons Icons identify ports dials and other parts of your computer The indicator panel also uses icons to identify the components it is providing information on Keys The keyboard keys are used in the text to describe many computer operations A distinctive typeface identifies the key top symbols as they appear on the keyboard For example ENTER identifies the ENTER...

Page 14: ...of equipment or failure to follow instructions may cause data loss or damage your equipment Please read A note is a hint or advice that helps you make best use of your equipment Terminology This term is defined in this document as follows Start The word Start refers to the button in Windows 7 HDD or Hard Disk Drive Some models are equipped with a Solid State Drive SSD instead of a Hard Disk Drive ...

Page 15: ...puter Always operate your computer on a hard flat surface Using your computer on a carpet or other soft material can block the vents Always provide sufficient space around the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury Creating a computer friendly environment Place the computer on a flat s...

Page 16: ...d to transport the AC adaptor you should disconnect it and let it cool before moving it Do not lay the AC adaptor on a material that is sensitive to heat as the material could become damaged Pressure or impact damage Do not apply heavy pressure to the computer or subject it to any form of strong impact as this can damage the computer s components or otherwise cause it to malfunction Mobile phones ...

Page 17: ...ty and Comfort All important information on the safe and proper use of this computer is described in the enclosed Instruction Manual for Safety and Comfort Be sure to read it before using the computer P870 P875 User s Manual xvii ...

Page 18: ... following items TOSHIBA Portable Personal Computer AC adaptor and power cord 2 pin plug or 3 pin plug Battery pack Is preinstalled in some computers Remote controller Is included with some models Documentation P870 P875 Quickstart Instruction Manual for Safety and Comfort Warranty Information If any of the items are missing or damaged contact your dealer immediately Software The following Windows...

Page 19: ...ction Starting up for the first time Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer It is intended to help you be more comfortable and productive while using your computer By following the recommendations in it you may reduce your chance of developing a painful or disabling injury to your hand arms shoulders or nec...

Page 20: ...BA AC adaptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor Never plug the AC adaptor into a power source that d...

Page 21: ...re or any other surface that could be marred by exposure to heat since the computer base and AC adaptor s surface increase in temperature during normal use Always place your computer or AC adaptor on a flat and hard surface that is resistant to heat damage Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions 1 Connect the power cord to ...

Page 22: ...he computer is not raised slowly lift the display panel this will allow the angle of the display panel to be adjusted to provide optimum clarity Figure 1 4 Opening the display panel 1 1 Display panel Use reasonable care when opening and closing the display panel Opening it vigorously or slamming it shut could damage the computer Be careful not to open the display panel too far as this could put st...

Page 23: ...Modes for more information After you turn on the power for the first time do not turn it off until you have set up the operating system Volume cannot be adjusted during Windows Setup 1 Open the display panel 2 Press and hold the computer s power button for two or three seconds Figure 1 6 Turning on the power 1 1 Power button Starting up for the first time The Windows 7 Startup Screen will be the f...

Page 24: ... or peripheral devices back on immediately wait a short period to avoid any potential damage Sleep Mode If you have to interrupt your work you are able to turn off the power without exiting from your software by placing the computer into Sleep Mode In this mode data is maintained in the computer s main memory so that when you turn on the power again you can continue working right where you left of...

Page 25: ... the following benefits Restores the previous working environment more rapidly than does the Hibernation Mode feature Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Sleep Mode feature Executing Sleep Mode You can enter Sleep Mode in one of three ways Click Start point to the arrow icon and then select Sleep from ...

Page 26: ...odule while the computer is in Hibernation Mode Data will be lost Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits Saves data to the Hard Disk Drive when the computer automatically shuts down because of a low battery condition You can return to your previous working environment immediately when you turn on the computer Saves power by shutting down the syste...

Page 27: ...on immediately Wait a moment to let all capacitors fully discharge Restarting the computer Certain conditions require that you reset the computer for example if You change certain system settings An error occurs and the computer does not respond to your keyboard commands If you need to restart the computer there are three ways this can be achieved Click Start point to the arrow icon and then selec...

Page 28: ...th the display closed This section shows the computer s front with its display panel in the closed position Figure 2 1 Front of the computer with display panel closed 1 2 3 4 5 1 Memory media slot 4 Power indicator 2 Infrared receiver window 5 Wireless communication indicator 3 DC IN Battery indicator Provided with some models Product appearance depends on the model you purchased Memory media slot...

Page 29: ...of the DC IN and the battery s charge white indicates the battery is fully charged while the power is being correctly supplied from the AC power adaptor Please refer to Chapter 5 Power and Power Up Modes for more information on this feature Power indicator The Power indicator normally glows white when the computer is turned on However if you turn the computer off into Sleep Mode this indicator wil...

Page 30: ...e equipped with a TV tuner LAN jack This jack lets you connect to a LAN The adaptor has built in support for Ethernet LAN 10 megabits per second 10BASE T Fast Ethernet LAN 100 megabits per second 100BASE TX or Gigabit Ethernet LAN 1000 megabits per second 1000BASE T Refer to chapter 3 Operating Basics for details Do not connect any cable other than a LAN cable to the LAN jack It could cause damage...

Page 31: ...with a DVD Super Multi Blu ray Combo drive or Blu ray Writer drive 2 6GB and 5 2GB DVD RAM media cannot be read from or written to Right side The following figure shows the computer s right side Figure 2 3 The right side of the computer 1 2 3 4 5 6 7 8 1 Headphone jack 5 HDMI out port 2 Microphone jack 6 External RGB monitor port 3 Universal Serial Bus USB 3 0 port 7 Cooling vents 4 Universal Seri...

Page 32: ...onnect with Type A connector HDMI cable External RGB monitor port This port provides 15 pin analog VGA port Please refer to Appendix A for information on external RGB monitor port pin assignment This port allows you to connect an external RGB monitor to the computer Cooling vents The cooling vents help the processor to avoid overheating Do not block the cooling vent Keep foreign metal objects such...

Page 33: ...and operation of the battery pack please refer to Chapter 5 Power and Power Up Modes Legal Footnote Battery Life For more information regarding Battery Life please refer to the Legal Footnotes section in Appendix C Underside The following figure shows the underside of the computer You should ensure that the display is closed before the computer is turned over to avoid causing any damage Figure 2 5...

Page 34: ...ts for a maximum of 16 GB system memory The actual amount of useable system memory will be less than the installed memory modules Refer to the Additional memory module section in Chapter 3 Operating Basics Some models are provided with four memory module slots for a maximum of 32 GB system memory and only two of the memory module slots are user accessible Legal Footnote Memory Main System For more...

Page 35: ...vided with some models Product appearance depends on the model you purchased Wireless communica tion antennas Some computers in this series are equipped with the Wireless LAN WiMAX and Bluetooth antennas Legal Footnote Wireless LAN For more information regarding Wireless LAN please refer to the Legal Footnotes section in Appendix C Microphone The built in microphone allows you to import and record...

Page 36: ...ce image quality Use an eyeglass cleaner cleaner cloth or other soft cloth to clean the lens if it becomes dirty When recording in dimly lit environments select Night Mode which allows for brighter images with less noise Display screen 43 9cm 17 3 LCD screen 16 million colors configured with the following resolutions FHD 1920 horizontal x 1080 vertical pixels HD 1600 horizontal x 900 vertical pixe...

Page 37: ...ess this button to launch the TOSHIBA eco Utility TOSHIBA eco Utility can be used only in Windows 7 The button glows green when eco mode is on Power button Press this button to turn the computer s power on and off Display hinges The display hinges allow the display panel to be positioned at a variety of easy to view angles Stereo speakers The speakers emit sound generated by your software as well ...

Page 38: ...d with some models enables you to perform some functions of your computer from a distant location You can use your remote controller with Windows Media Center to play discs and videos to view pictures and to watch and record television programs The remote controller helps you navigate through Windows Media Center just as a cable TV remote control navigates cable TV options or controls the playback...

Page 39: ...u Power Starts or terminates the operating system This button functions like the Power button of your computer By default the Sleep Mode is equivalent to the Power Off state of your computer To change the setting click Start Control Panel System and Security Power Options The following four options are available Do nothing Sleep Hibernate and Shut down Start Opens Windows Media Center to the main ...

Page 40: ... it to display more executable options Channel Page up and down Changes the TV channel or moves a page up and down depending on the available options Arrows and OK Arrows Moves the cursor to navigate within Windows Media Center windows OK Selects the desired action or window option It acts like the ENTER Key Mute Turns your computer sound on off Replay Moves media backward Skip Moves media forward...

Page 41: ...press a button The operational angle and distance are described below Distance Within 5 m from the infrared receiver window Angle Within a 30 degree horizontal and 15 degree vertical range of the infrared receiver window Figure 2 8 Operational range of the remote controller 15 15 5 m 30 30 The appearance of the provided Remote Controller may vary depending on the model you purchased Even if the re...

Page 42: ...piration date has been reached or which is completely discharged Do not use different types of batteries or old and new batteries at the same time Do not carry the battery together with metal necklaces hairpins or other metal accessories When storing or disposing of used batteries make sure to put some insulation tape on their terminals and to avoid short circuits If these precautions are not foll...

Page 43: ...rocessor type varies depending on model To check which type of processor is included in your model open the TOSHIBA PC Diagnostic Tool Utility by clicking Start All Programs TOSHIBA Support Recovery PC Diagnostic Tool Legal Footnote CPU For more information regarding CPU please refer to the Legal Footnotes section in Appendix C Hard Disk Drive or Solid State Drive The size of the hard disk drive v...

Page 44: ...ble is dependent on the computer s system memory Start Control Panel Appearance and Personalization Display Adjust resolution The amount of Video RAM can be verified by clicking the Advanced settings button in the Screen Resolution window Display controller The display controller interprets software commands into hardware commands that turn particular parts on the screen on or off The display cont...

Page 45: ...ing If the program does not run normally please restore the Preferred graphics processor to the default setting When you use some video playback programs to play video files the preferred graphics processor in Program Settings tab can not be changed to the graphics other than Integrated Graphics To access the Program Settings click NVIDIA Control Panel Manage 3D settings Program Settings To launch...

Page 46: ...Display Power Saving Technology feature can be disabled in the Intel Graphics and Media Control Panel You can access this control panel in one of the following ways Click Start Control Panel Select Large icons or Small icons in View by and then click Intel R Graphics and Media Right click on the desktop and click Graphics Properties In this control panel 1 Click Power 2 Select On battery from the ...

Page 47: ...model you purchased The two buttons at the bottom of the Touch Pad are used like the buttons on a standard mouse press the left button to select a menu item or to manipulate text or graphics designated by the pointer and press the right button to display a menu or other function depending on the software you are using You can also tap the Touch Pad to perform functions similar to those of the left...

Page 48: ...the key caps Keyboard indicator The following figure shows the positions of the CAPS LOCK indicator and the NUM LOCK indicator which show the following conditions When the CAPS LOCK indicator glows the keyboard will produce capitals when any letter is typed When the NUM LOCK indicator glows the ten keys allow you to enter numbers Figure 3 2 Keypad indicators 1 2 1 CAPS LOCK indicator 2 NUM LOCK in...

Page 49: ...e by selecting the Special function mode or Standard F1 F12 mode Please refer to the HW Setup section in Chapter 4 Utilities Advanced Usage Hot Key Cards The Hot Key Cards are normally hidden from view To use the Hot Key Cards 1 Start the TOSHIBA Cards using the following methods Press and hold the FN key in Standard F1 F12 mode Press the associated Hot key in Special function mode 2 Select the de...

Page 50: ...n of the internal display panel to match the resolution of the external display device F5 FN F5 Enables or disables the Touch Pad F6 FN F6 Moves media backward F7 FN F7 Plays or pauses media playback F8 FN F8 Moves media forward F9 FN F9 Decreases the computer s volume F10 FN F10 Increases the computer s volume F11 FN F11 Turns the sound on or off F12 FN F12 Switches the active wireless devices FN...

Page 51: ... to generate these characters using their specific ASCII codes 1 Hold down ALT 2 Using the numeric keypad type the ASCII code of the character you require 3 Release ALT the ASCII character will appear on the display screen Using the Fingerprint Sensor This product has a fingerprint utility installed for the purpose of enrolling and recognizing fingerprints By enrolling the ID and password onto the...

Page 52: ...o hard onto the sensor and take care to ensure that the center of the fingerprint is touching the sensor before swiping Either of these conditions may cause fingerprint reading to fail Check the center of the fingerprint whorl before swiping and then ensure this is swiped along the center line of the sensor There is a possibility of authentication failures if the finger is swiped too quickly or to...

Page 53: ...ng a bath Injured finger Wet finger Soiled or oily finger Extremely dry skin condition on finger Observe the following to improve the fingerprint recognition success rate Enroll two or more fingers Enroll additional fingers if a recognition failure often occurs when using already enrolled fingers Check the condition of your finger any conditions which have changed since enrollment such as injury r...

Page 54: ...cteristics in a fingerprint However there may be instances where certain users are unable to register their fingerprints due to insufficient unique characteristics in their fingerprints The recognition success rate may differ from user to user Setup Fingerprint Registration Please use the following procedure when first using fingerprint authentication In use the fingerprint authentication system w...

Page 55: ...s is recommended to delete your fingerprint information Delete the fingerprint data for the currently logged in user 1 Click Start All Programs TOSHIBA Tools Utilities Fingerprint Utility or double click the utility icon in the Taskbar 2 Swipe your finger across the fingerprint sensor 3 The TOSHIBA Fingerprint Utility main menu is displayed Select Enroll in the main menu 4 In the Enroll window it ...

Page 56: ...user will be logged on to Windows If the fingerprint authentication fails please logon using the Windows logon password A warning message will be displayed when authentication is abnormal or authentication is not successful within a fixed duration Fingerprint boot authentication and Single Sign on feature Overview about Fingerprint boot authentication The fingerprint authentication system can be u...

Page 57: ... your Windows Logon Password Only one fingerprint authentication is required to replace the User BIOS Password and if applicable the HDD SSD Password and the Windows Logon Password How to Enable Fingerprint boot authentication and Single Sign On feature It is necessary to first enroll your fingerprint with the TOSHIBA Fingerprint Utility prior to enabling and configuring the boot authentication an...

Page 58: ...ats CD ROM DVD ROM DVD Video CD DA CD Text Photo CD single multi session CD ROM Mode 1 Mode 2 CD ROM XA Mode 2 Form1 Form2 Enhanced CD CD EXTRA Addressing Method 2 DVD R DVD RW DVD R DVD RW DVD RAM DVD R DL Format1 DVD R DL Blu ray Combo drive In addition to the above formats Blu ray Combo drive supports BD ROM and BD ROM DL Blu ray Writer drive In addition to the above formats Blu ray Writer driv...

Page 59: ... To load discs follow the steps as detailed below 1 When the computer s power is on press the eject button to open the disc tray slightly 2 Grasp the disc tray gently and pull until it is fully opened Figure 3 6 Pressing the eject button and pulling the disc tray open 1 2 1 Eject button 2 Disc tray P870 P875 User s Manual 3 13 ...

Page 60: ...ch objects before closing the drive 4 Press gently at the center of the disc until you feel it click into place The disc should lie below the top of the spindle flush with the spindle base 5 Push the center of the disc tray to close it Press gently until it locks into place If the disc is not seated properly when the disc tray is closed the disc might be damaged Also the disc tray might not open f...

Page 61: ... the disc tray by inserting a slender object about 15 mm such as a straightened paper clip into the eject hole near the eject button Figure 3 8 Manual release with the eject hole Φ1 0mm 1 1 Eject hole Turn off the power before you use the eject hole If the disc is spinning when you open the disc tray the disc could fly off the spindle and cause injury Writable discs This section describes the type...

Page 62: ...RW DVD RAM BD R BD R DL BD RE or BD RE DL discs You can use the Blu ray Writer drive BDXL to write data to either CD R CD RW DVD R DVD R DL DVD RW DVD R DVD R DL DVD RW DVD RAM BD R BD R DL BD RE BD RE DL BD R TL BD R QL or BD RE TL discs When writing information to media using an optical drive you should always ensure that you connect the AC adaptor to a live power socket It is possible that if d...

Page 63: ...iting or rewriting Based on TOSHIBA s limited compatibility testing we suggest the following manufacturers of disc media however it must be noted that disc quality can affect write or rewrite success rates Please also be aware that in no event does TOSHIBA guarantee the operation quality or performance of any disc CD R TAIYO YUDEN CO Ltd MITSUBISHI KAGAKU MEDIA CO LTD CD RW Multi Speed High Speed ...

Page 64: ...ion 2 1 or Version 2 2 Panasonic Corporation for 3x and 5x speed media Hitachi Maxell Ltd for 3x and 5x speed media BD R Panasonic Corporation BD R DL Panasonic Corporation BD RE Panasonic Corporation BD RE DL Panasonic Corporation BD R TL TDK SHARP BD RE TL Panasonic Corporation Some types and formats of DVD R DL and DVD R DL discs may be unreadable Disc created in DVD R DL format4 Layer Jump Rec...

Page 65: ...optical disc drive after writing is completed If the media is of poor quality or is dirty or damaged writing or rewriting errors may occur Set the computer on a level surface and avoid places subject to vibration such as airplanes trains or cars In addition do not use the computer on an unstable surface such as a stand Keep mobile phones and other wireless communication devices away from the compu...

Page 66: ...ed data regardless of the operating system TOSHIBA Disc Creator does not support recording to DVD RAM discs to achieve this you should use Windows Explorer or another similar utility When you back up a DVD disc be sure that the source drive supports recording to DVD R DVD R DL DVD RW DVD R DVD R DL or DVD RW media if this is not the case then the source disc might not be backed up correctly When y...

Page 67: ...ting button 9 Click the Burn button How to learn more about Corel Digital Studio Please refer to the Help and Manual files for additional Corel Digital Studio information Opening the Corel Digital Studio Manual Press F1 key when Corel Digital Studio is launched Important information for use Note the following limitations when you write Video DVD or Blu ray Disc movie file convert or playback files...

Page 68: ... computer Use the Mode control button and Audio Video control button to reproduce music or voice Open the optical disc drive Install remove or connect external devices including the following memory media card USB device external display optical digital devices Please verify your disc after recording important data Not support to output VCD and SVCD format Force eject disc About recorded DVDs and ...

Page 69: ... resume function cannot be used with some discs on the TOSHIBA VIDEO PLAYER It is recommended the AC adaptor be connected when playing video Power saving features may interfere with smooth playback When playing DVD Video using battery power set the Power Options to Balance The screen saver is disabled during video playback using the TOSHIBA VIDEO PLAYER The computer will not automatically go into ...

Page 70: ...ue to output or playback conditions When viewing DVD Video on an external display or TV change the display device before playing DVD Video can be played only on internal LCD displays or external displays In Clone mode Dual View TOSHIBA VIDEO PLAYER may not function properly Do not change the screen resolution while running the TOSHIBA VIDEO PLAYER Do not change the display device while running the...

Page 71: ...er to instructions included with content or contact the content manufacturers directly Make sure to connect the computer s AC adapter when playing a Blu ray Disc TOSHIBA Blu ray Disc Player supports AACS Advanced Access Control System copy protection technology Renewal of the AACS key integrated into this product is required for uninterrupted enjoyment of Blu ray Disc An Internet connection is req...

Page 72: ... can playback MPEG2 MP4 and WTV files created by Corel Digital Studio for TOSHIBA Playback may not function properly if you use the files other than these types Starting TOSHIBA Blu ray Disc Player Use the following procedure to start TOSHIBA Blu ray Disc Player Insert a Blu ray Movie Disc in the optical disc drive while Windows 7 is running When a Blu ray Movie disc is set in the Blu ray drive fo...

Page 73: ...t viewers of 3D video images should be aged 6 or older Children and teenagers may be more susceptible to health issues associated with viewing in 3D and should be closely supervised to avoid prolonged viewing without rest Avoid use of the 3D function when under the influence of alcohol Please read the user s manual that comes with the computer carefully before using the 3D playback function The 3D...

Page 74: ...ng buttons will be disabled You may experience some time lag if you perform any of the following operations when the Video Display Window is at full screen size Bring up windows such as Right Click Menu Settings Window Title Chapter Search File Select or Error Message Operate on Windows Operate on other applications Please make sure AC adapter is used when playing with the enabled 3D playback feat...

Page 75: ...original algorithm to apply pseudo 3D effect to the 2D content The Player is set by default in the 2D format By pressing the 2Dto3D conversion function button you decide to activate the 2Dto3D conversion function and therefore decide to watch your 2D content in 3D The Player will not run the 2Dto3D conversion function automatically Please see the warnings in this section as regards potential copyr...

Page 76: ...m or stop viewing and check your equipment settings if you can see doubly substituted video images or cannot feel the 3D stereoscopic effect when watching 3D video images Still if you cannot see correctly please refrain from or stop viewing Please refrain from or stop viewing if you feel ill or experience discomfort before or while watching 3D video images Please position yourself directly in fron...

Page 77: ...o waves can cause malfunction of such equipment possibly resulting in serious injury It may not be possible to make a network connection to a specified network name using the ad hoc network function If this occurs the new network will have to be configured for all computers computers connected to the same network in order to re enable network connections Please be sure to use new network name Wire...

Page 78: ...r computer will be open to illegal access by an outsider using a wireless connection If this occurs the outsider may illegally access your system eavesdrop or cause the loss or destruction of stored data TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof Card Specifications Form Factor PCI Express Mini Card Compatibilit...

Page 79: ...cables between electronic devices such as computers printers and mobile phones When it is enabled Bluetooth provides the wireless personal area network environment which is safe and trustworthy that is quick and easy You cannot use the built in Bluetooth functions and an external Bluetooth adaptor simultaneously For reference Bluetooth wireless technology has the following features Worldwide opera...

Page 80: ...he use of Bluetooth is not supported in a multi user environment This means that when you use Bluetooth other users that are logged into the same computer will not be able to use this type of functionality Product Support The latest information regarding operating system support language support or available upgrades can be found on our web site http www toshiba europe com computers tnt bluetooth ...

Page 81: ...t with a CAT3 or higher cable Connecting the LAN cable To connect the LAN cable follow the steps as detailed below Connect the AC adaptor before connecting the LAN cable The AC adaptor must remain connected during LAN use If you disconnect the AC Adaptor while the computer is accessing a LAN the system may hang up Do not connect any other cable to the LAN jack except the LAN cable Otherwise malfun...

Page 82: ... accessories Memory media slot The computer is equipped with a Memory media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices such as digital cameras and Personal Digital Assistants Keep foreign objects out of the Memory media slot Never allow metal objects such as screws staples and paper clips to enter the Memory...

Page 83: ...playback of digital music For this reason you cannot copy or playback protected material on another computer or other device and you may not reproduce any copyrighted material except for your personal enjoyment Below is a simple explanation for distinguishing SD memory cards from SDHC and SDXC memory cards SD SDHC and SDXC memory cards appear the same externally However the logo on memory cards is...

Page 84: ... not twist or bend cards Do not expose cards to liquids or store in humid areas or lay media close to containers of liquid Do not touch the metal part of a card or expose it to liquids or let it get dirty After using card return it to its case The card is designed so that it can be inserted only one way Do not try to force the card into the slot Do not leave a card partially inserted in the slot P...

Page 85: ...efore you insert it If you insert the media in wrong direction you may not be able to remove it When inserting memory media do not touch the metal contacts You could expose the storage area to static electricity which can destroy data Do not turn the computer off or switch to Sleep Mode or Hibernation Mode while files are being copied doing so may cause data to be lost Removing a memory media The ...

Page 86: ...ot touch any other internal areas of the computer Use only memory modules approved by TOSHIBA Do not try to install or remove a memory module under the following conditions a The computer is turned on b The computer was shut down in either Sleep or Hibernation Mode c Wake up on LAN is enabled d The wireless communication function is on e Sleep and Charge function is enabled Be careful not to let s...

Page 87: ...er 3 Close the display panel 4 Turn the computer upside down and remove the battery pack refer to Replacing the battery pack section in Chapter 5 Power and Power Up Modes if required 5 Loosen the screw securing the memory module cover in place please note that the screw is attached to the cover in order to prevent it from being lost 6 Slide your fingernail or a thin object under the cover and lift...

Page 88: ...erious injury Do not touch the connectors on the memory module or on the computer Debris on the connectors may cause memory access problems The slot A is reserved for the first memory module Use the slot B for expanded memory If only one module is installed use the slot A Align the grooves along the edges of the memory module with the locking tabs on the connector and insert the module into the co...

Page 89: ... the memory module follow the steps as detailed below 1 Shut down the computer make sure the Power indicator is off refer to the Turning off the power section in Chapter 1 Getting Started if required 2 Remove the AC adaptor and all cables and peripherals connected to the computer 3 Close the display panel 4 Turn the computer upside down and remove the battery pack 5 Loosen the screw securing the m...

Page 90: ... Install the battery pack 11 Turn your computer over TV Tuner Use the My TV feature of Windows Media Center to watch TV programs or record them The dimensions and shape of the TV Tuner jack vary for different regions Some models are equipped with a TV tuner When the Media Center is going to be used be sure that the computer is hooked up to an AC adaptor and please use the AC power If this is used ...

Page 91: ...e a commercially available antenna booster Please refer to the manual provided with the booster for details Connecting the Cable This section describes how to connect the coaxial cable to your computer Connecting the coaxial cable When lightning occurs do not touch the antenna line This may cause an electric shock If you have to operate your computer during a thunderstorm and are connecting the TV...

Page 92: ...itor cable to the External RGB monitor port 1 2 1 External RGB monitor port 2 Monitor cable There are no fastening screws for an external monitor cable on this computer s External RGB monitor port However external monitor cables which have connectors with fastening screws can still be used 2 Turn the external monitor s power on When you turn on the power the computer will automatically recognize t...

Page 93: ...n it will be displayed with suitable size with correct aspect ratio HDMI device An HDMI display device can be connected to the HDMI out port on the computer To connect the HDMI display device follow the steps as detailed below As the port operation of all HDMI High Definition Multimedia Interface display devices have not been confirmed some HDMI display devices may not function properly Connecting...

Page 94: ...uter select Speakers To use the television or the external monitor that you have connected to the computer select a different playback device 4 Click the Set Default button 5 Click OK to close the Sound dialog Settings for display video on HDMI To view video on the HDMI display device be sure to configure the following settings otherwise you may find that nothing is displayed Be sure to use the Ho...

Page 95: ...close applications on your computer Turn on the TV when the HDMI output is selected using the hot key Switch the video output HDMI or LCD when executing certain desktop icons Enable Disable the REGZA Link PC Control function on the computer Security lock A security locks enable you to anchor your computer a desk or other heavy object in order to help prevent unauthorized removal or theft The compu...

Page 96: ...daptor to be kept at each site in order to remove the need to always carry the adaptor with you Battery pack An additional battery pack can be purchased for use as either a spare or replacement Pleaserefer to Chapter 5 Power and Power up Modes for further information Sound System This section describes some of the audio control functions Volume Mixer The Volume Mixer utility lets you control the a...

Page 97: ...ike and click Apply SRS SRS Premium Sound 3D offers the richest and most immersive audio experience in any listening environment using technologies from SRS Labs To access the utility click Start All Programs SRS Labs SRS Premium Sound 3D For more information please refer to the help file Realtek HD Audio Manager You can confirm and change the audio configuration using the Realtek HD Audio Manager...

Page 98: ...zation Display Change display settings If you are running some applications for example a 3D application or video playback and so on you may see some disturbance flickering or frame dropping on your screen If that occurs adjust the resolution of display lowering it until the screen is displayed properly Disabling Windows Aero may also help correct this issue Computer Handling This section explains...

Page 99: ...ny cards installed this may cause damage to either the computer and or the card resulting in product failure Always use a suitable carry case when transporting the computer When carrying your computer be sure to hold it securely so that it does not fall or hit anything Do not carry your computer by holding any of its protruding elements Heat dispersal To protect against overheating the processor i...

Page 100: ...ient performance might not be expected with multiple user accounts registered Only startup from built in HDD SSD supports Hi Speed Start Mode When system needs to be restarted because of Windows update drivers update or applications installation please Shut down or Restart accordingly If not those changes will not be reflected to the system properly with Hi Speed Start Mode When setting password e...

Page 101: ... to remove the need to input these details from the keyboard Just by swiping an enrolled finger against the fingerprint sensor the following functions will be enabled Logon to Windows and access a security enabled homepage through Internet Explorer Unlock the password protected screensaver Authentication of the User Password and if applicable the SSD Solid State Drive Password when booting up the ...

Page 102: ...ower savings by using eco mode continuously To access this utility click Start All Programs TOSHIBA Tools Utilities eco Utility TOSHIBA Disc Crea tor You can create CDs and DVDs in a number of formats including audio CDs that can be played on a standard CD player and data discs which can store copies of the files and folders on your computer s hard disk drive To start this utility click Start All ...

Page 103: ...periodically transmits to our servers a limited amount of system information which will be treated in strict accordance with the rules and regulations as well as applicable data protection law To access this utility click Start All Programs TOSHIBA Support Recovery Service Station TOSHIBA Sleep Utility This utility is able to either enable or disable the following functions Sleep and Charge By con...

Page 104: ...change the system configuration directly from the keyboard without running a system program Display automatic power off 1 This feature automatically cuts off power to the computer s display panel when there is no keyboard input for a specified time with power being restored the next time a key is pressed This can be specified in the Power Options HDD automatic power off 1 This feature automaticall...

Page 105: ...his can be specified in the Power Options Heat dispersal 1 To protect against overheating the processor has an internal temperature sensor so that if the computer s internal temperature rises to a certain level the cooling fan is turned on or the processing speed is lowered This can be specified in the Power Options TOSHIBA HDD Pro tection This feature uses the acceleration sensor built in the com...

Page 106: ...nizes the system and individual component serial numbers and will track specific activities related to their usage Using the TOSHIBA Sleep Utility The TOSHIBA Sleep Utility is used for changing settings of the following function s Sleep and Charge Sleep and Music It also displays the remaining battery capacity Sleep and Charge Your computer can supply USB bus power DC5V to the USB port even when t...

Page 107: ...hen there is a current overflow of the external devices connected to the compatible ports USB bus power DC5V supply may be stopped for safety reasons When Sleep and Charge function is enabled the USB Wakeup function does not work for compatible ports In that case if there is a USB port that does not have the Sleep and Charge function attach the mouse or keyboard to it If all USB ports have the Sle...

Page 108: ...BA Tools Utilities Sleep Utility Enabling Sleep and Charge This utility can be used to enable and disable the Sleep and Charge function Select the Enable Sleep and Charge check box to enable this function for the compatible USB ports The default state is disabled Power supply mode settings Your PC has multiple charging modes so that many different USB devices can be supported for Sleep and Charge ...

Page 109: ... password please refer to the User Password section for further information Supervisor Password If you set a Supervisor Password some functions will be restricted when a user logs on with the User Password To set a Supervisor Password Start All Programs TOSHIBA Support Recovery TOSHIBA Assist SECURE Supervisor password This utility lets you do the following Register or delete the Supervisor Passwo...

Page 110: ...ke sure to restart your computer immediately to apply these changes Accessing HW Setup To run the HW Setup program click Start All Programs TOSHIBA Tools Utilities HWSetup HW Setup window The HW Setup window contains a number of tabs General Password Display Boot Setting Keyboard USB LAN and SATA to allow specific functions of the computer to be configured In addition there are also three buttons ...

Page 111: ...aracter string you enter is displayed as a string of asterisk 2 Click OK The following message appears allowing you to verify the password Verify Password 3 If character strings match the password is registered Click OK If they do not match the following message appears You must repeat from step 1 Entry Error To delete a user password 1 Select Not Registered to display the following prompt Enter P...

Page 112: ...Boot Setting This function allows you to modify the boot settings Boot Priority Options This tab allows you to set the priority for booting the computer The Boot Priority Options setting window will be displayed Click the up and down arrow buttons to adjust the priority To change the boot drive follow the steps below 1 Hold down F12 and boot the computer when the TOSHIBA Leading Innovation logo sc...

Page 113: ...ows you to set conditions for the Keyboard Function Keys mode without pressing FN first This feature allows you to configure the Function Keys Mode For the Hot key functions can be performed please refer to the Hot keys section in Chapter 3 Operating Basics Special function mode Press the function key by itself to use special functions Hold FN first to use standard F1 F12 functions Standard F1 F12...

Page 114: ...power be turned on from shutdown when it receives a wake up packet Magic packet from the LAN The Wake up on LAN function consumes power even when the system is off Leave the AC adaptor connected while using this feature Regarding Wake up on LAN from sleep or hibernation you must check the Allow the device to wake the computer check box within the LAN Device properties This feature does not effect ...

Page 115: ... number of power button and FN key combination uses AC adaptor battery LCD fan HDD sound volume wireless communication functionalities and USB information date of initial system use and also computer and device usage i e power settings battery temperature and recharging CPU memory backlight illumination time and temperatures for various devices The stored data uses a very small portion of the tota...

Page 116: ...fully read the information displayed Selecting ACCEPT and clicking OK will enable the program By enabling the TOSHIBA PC Health Monitor software you agree with these terms and conditions and to the use and sharing of the collected information Once the program is enabled the TOSHIBA PC Health Monitor screen is displayed and the program will begin monitoring system functions and collecting informati...

Page 117: ...A Tools Utilities HDD Protection The window can also be started from the icon on the Taskbar or from the Control Panel HDD Protection You can choose whether to enable or disable TOSHIBA HDD Protection Detection Level This function can be set to four levels The sensitivity levels in which vibrations impacts and their similar signs are detected can be set to OFF 1 2 and 3 in ascending order Level 3 ...

Page 118: ...w or sluggish when attempting to run other applications while the 3D Viewer is displayed Intensely shaking the computer or other subjecting it to strong impacts may cause damage to the computer Details To open the Details window click the Setup Detail button in the TOSHIBA HDD Protection Properties window Detection Level Amplification When the AC adaptor is disconnected or the lid is closed HDD De...

Page 119: ...e on screen menu 1 Turn off the computer 2 While holding the F8 key turn on the computer 3 The Advanced Boot Options menu will be displayed Use the arrow keys to select Repair Your Computer and press ENTER 4 Follow the on screen instructions Check your Windows manual for more information on backing up your system including the system image backup feature Creating Recovery Media This section descri...

Page 120: ...USB Flash Memory will be lost when proceeding 2 Turn on your computer and allow it to load the Windows 7 operating system from the Hard Disk Drive as normal 3 Insert the first blank disc into the optical disc drive tray or Insert the USB Flash Memory into one available USB port 4 Double click the Recovery Media Creator icon on the Windows 7 desktop or select the application from Start Menu 5 After...

Page 121: ...partition and are trying to create Recovery Media you will see the following message The Recovery Media Creator can not be launched because there is no recovery partition When there is no recovery partition the Recovery Media Creator cannot make Recovery Media However if you have already created a Recovery Media you can use it to restore the recovery partition If you have not created Recovery Medi...

Page 122: ...rmatted and all data will be lost 1 Turn off your computer 2 While holding down 0 zero key on the keyboard turn on your computer 3 A menu will be displayed from which you should follow the on screen instructions Ordering Recovery Discs from TOSHIBA You can order Product Recovery discs for your notebook from the TOSHIBA Europe Backup Media Online Shop Please note that this service is not free of ch...

Page 123: ...tions including whether an AC adaptor is connected and what the charge level is for that battery The LED in the table below refers to the DC IN Battery indicator Power on Power off no operation AC adaptor connected Battery fully charged Operates No charge LED white No charge LED white Battery partially charged or no charge Operates Charge LED amber Quick charge LED amber AC adaptor not connected R...

Page 124: ... White Indicates the AC adaptor is connected and the battery is fully charged No light Under any other conditions the indicator does not light If the battery pack becomes too hot while it is being charged the charge will stop and the DC IN Battery indicator will go out When the battery pack s temperature falls to a normal range charging will resume this process will occur regardless of whether the...

Page 125: ... power for the internal real time clock and calendar function and also maintains the system configuration while the computer is turned off If the RTC battery becomes completely discharged the system will lose this information and the real time clock and calendar will stop working You can change the Real Time Clock settings in the BIOS setup utility To access it press and hold the F2 key and then t...

Page 126: ...C adaptor Never remove the battery pack while the computer is in Sleep Mode Data could be lost Never remove the battery pack while the Wake up on LAN function is enabled Data will be lost Before you remove a battery pack disable the Wake up on LAN function Charging the batteries When the power in the battery pack becomes low the DC IN Battery indicator will flash amber to indicate that only a few ...

Page 127: ...full capacity you should charge it at room temperature of between 5 C to 35 C 41 F to 95 F The battery is nearly completely discharged In this instance you should leave the AC adaptor connected for a few minutes and the battery should begin charging The DC IN Battery indicator may show a rapid decrease in battery operating time when you try to charge a battery under the following conditions The ba...

Page 128: ...ulness depends on how long it can supply power on a single charge while how long the charge lasts in a battery depends on Processor speed Screen brightness System Sleep Mode System Hibernation Mode Display power off period Hard Disk Drive power off period How often and for how long you use the Hard Disk Drive and external disk c drives for example optical disc and floppy diskette drive How much ch...

Page 129: ...find that the battery pack has at least five minutes of operating time continue operating until the battery pack is fully discharged however if the DC IN Battery indicator flashes or there is some other warning to indicate a low battery condition go to Step 4 4 Connect the AC adaptor to the DC IN 19V jack of the computer and to a wall outlet that is supplying power The DC IN Battery indicator shou...

Page 130: ... computer loses power it could be lost In Hibernation Mode data will be lost if you remove the battery pack or disconnect the AC adaptor before the save is completed Do not touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery release latch and cause injuries Removing the battery pack To remove a discharged bat...

Page 131: ... 3 Turn your computer over Power up modes The computer has three different power up modes as follows Shut Down Mode The computer will shut down without saving data in view of this you must always save your work before you turn the computer off Hibernation Mode Data in memory will be saved to the Solid State Drive Sleep Mode Data will be maintained in the computer s memory Please refer to the secti...

Page 132: ...vailable for Sleep Mode or Hibernation Mode not for Shut Down Mode If the panel power off function is enabled and you manually shut down Windows do not close the display panel until the shut down process has been completed System automatic Sleep Hibernation This feature automatically turns off the system in Sleep or Hibernation Mode if the computer is not used for a set duration Refer to Special f...

Page 133: ...this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few may require help from TOSHIBA Support if you find you need to consult others be prepared to describe the problem in as much detail as possible Preliminary checklist You should always consider the simplest solution first the items detailed in this checkli...

Page 134: ...m characters Make a screenshot of the current display and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals Do any indicators light if so which ones what color are they and do they stay on or blink Write down what...

Page 135: ...L simultaneously once then click Start Task Manager The Windows Task Manager window appears 2 Click the Applications tab If a program has stopped responding the words not responding appear beside its name in the list 3 Select the program you want to close then click End Task Closing the failed program should allow you to continue working If it does not continue with the next step 4 Close the remai...

Page 136: ...supply and a Real Time Clock RTC battery all of which are interrelated with any one having the ability to produce apparent power problems Overheating power down If the processor s temperature reaches an unacceptably high level with either setting the computer will automatically shuts down to prevent any damage in this instance all unsaved data in memory will be lost Problem Procedure Computer shut...

Page 137: ...d it should be replaced while if the terminals are soiled they should be cleaned with a clean cotton cloth If the AC adaptor still does not power the computer you should contact TOSHIBA Support Battery If you suspect a problem with the battery you should check the status of the DC IN Battery indicator Problem Procedure Battery doesn t power the computer The battery may be discharged connect the AC...

Page 138: ...eck the DC IN Battery indicator if it does not glow allow the computer to charge the battery for at least twenty minutes If the DC IN Battery indicator starts to glow after this period allow the battery to continue to charge for at least another twenty minutes before turning on the computer However if the indicator still does not glow the battery may be at the end of its operating life and should ...

Page 139: ...iguration of the computer please refer to the section The Keyboard in Chapter 3 Operating Basics for further information Problem Procedure Output to screen is garbled Please refer to your software s documentation to ensure that it is not remapping the keyboard in any way remapping involves changing or reassigning the function of each key If you are still unable to use the keyboard you should conta...

Page 140: ...rt the computer again If this has no effect check the Boot Priority setting within the TOSHIBA HW Setup utility please refer to the Boot Setting section in Chapter 4 Utilities Advanced Usage for further information Slow performance The files on the Hard Disk Drive may be fragmented in this instance you should run the disk Defragmentation utility to check the condition of your files and the Hard Di...

Page 141: ... Procedure Memory media card error occurs Remove the memory media card from the computer and then reinsert it in order to ensure it is firmly connected If the problem persists then you should refer to the documentation supplied with your memory media card for further information You cannot write to a memory media card Remove the memory media card from the computer and check to ensure that it is no...

Page 142: ...se Properties window click the Buttons tab 3 Set the Double Click Speed as required and click OK The on screen pointer moves too fast or too slow In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Start Control Panel Hardware and Sound Mouse 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the...

Page 143: ... as required and click OK The on screen pointer moves too fast or too slow In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Start Control Panel Hardware and Sound Mouse 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as required and click OK The on screen pointer moves err...

Page 144: ...re is a current overflow of the external device connected to the compatible port USB bus power DC5V supply may be stopped for safety reasons When this happens disconnect an external device if some external devices are connected After that turn the power of the computer ON OFF to restore the function If this function can not be still used even if only one external device is connected stop using the...

Page 145: ...arge function or change to disable the Sleep and Charge function The USB Wakeup function does not work When Sleep and Charge function is enabled the USB WakeUp function does not work for ports that support the Sleep and Charge function In that case use an USB port that does not have the USB Sleep and Charge function or change to disable Sleep and Charge function Sound system In addition to the inf...

Page 146: ...ws start up or shut down If you are still unable to resolve the problem contact TOSHIBA Support External monitor Please also refer to Chapter 3 Operating Basics and to the documentation supplied with your monitor for further information Problem Procedure Monitor does not turn on After confirming that the monitor s power switch is on you should check the connections to make sure that the power cord...

Page 147: ...puter before disconnecting the external monitor When the display panel and an external monitor are set to clone mode and they are turned off by the timer the display panel or the external monitor may not display when turned on again If this occurs press the hot key to re set the display panel and external monitor to clone mode Display error occurs Check that the cable connecting the external monit...

Page 148: ...and that power to the external Bluetooth device is turned on Check to ensure that no optional Bluetooth Adaptor is installed in the computer the built in Bluetooth hardware cannot operate simultaneously with another Bluetooth controller If you are still unable to resolve the problem contact TOSHIBA Support TOSHIBA support If you require any additional help using your computer or if you are having ...

Page 149: ... reseller or dealer from where you purchased your computer and or software they are your best resource for current information and support TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related write to TOSHIBA at the location listed in the enclosed warranty booklet or visit www toshiba europe com or www toshiba co jp worldwide on the Interne...

Page 150: ...odel you purchased Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 95 F 20 to 80 noncondensing Non operating 20 C 4 F to 60 C 140 F 10 to 90 noncondensing Wet bulb temperature 29 C maximum Conditions Altitude from sea level Operating 60 to 3 000 meters Non operating 60 to 10 000 meters maximum Power Requirements AC adaptor 100 240V AC 50 or 60...

Page 151: ...CBV Blue Video Signal O 4 Reserved Reserved 5 GND Ground 6 GND Ground 7 GND Ground 8 GND Ground 9 5V Power Supply 10 GND Ground 11 Reserved Reserved 12 SDA Data Signal I O 13 HSYNC Horizontal Sync Signal O 14 VSYNC Vertical Sync Signal O 15 SCL Data Clock Signal O I O I Input to computer I O O Output from computer P870 P875 User s Manual A 2 ...

Page 152: ...d Canada UL listed and CSA certified No 18 AWG Type SVT or SPT 2 Australia AS Japan DENANHO Europe Austria OVE Italy IMQ Belgium CEBEC The Netherlands KEMA Denmark DEMKO Norway NEMKO Finland FIMKO Sweden SEMKO France LCIE Switzerland SEV Germany VDE United Kingdom BSI In Europe two conductors power cord must be VDE type H05VVH2 F or H03VVH2 F and for three conductors power cord must be VDE type H0...

Page 153: ...cal Code Part II The following illustrations show the plug shapes for the U S A and Canada the United Kingdom Australia Europe and China USA UL approved United Kingdom BS approved Australia AS approved Europe Approved by the appropriate agency Canada CSA approved China CCC approved P870 P875 User s Manual B 2 ...

Page 154: ...as high end computer aided design applications use of several applications or functionalities simultaneously use of computer in areas with low air pressure high altitude 1 000 meters or 3 280 feet above sea level use of computer at temperatures outside the range of 5 C to 30 C 41 F to 86 F or 25 C 77 F at high altitude all temperature references are approximate and may vary depending on the specif...

Page 155: ... is configured with more than 3 GB memory the memory might be displayed as approximately 3 GB only depending on the computer s hardware specifications This is correct because the operating system usually displays the available memory instead of the physical memory RAM built into the computer Various system components like the video adapter s GPU and PCI devices like Wireless LAN etc require their ...

Page 156: ...D screen will deteriorate This is an intrinsic characteristic of LCD technology Maximum brightness is only available when operating in AC power mode Screen will dim when the computer is operated on battery power and you may not be able to increase the brightness of the screen Graphics Processing Unit GPU Graphics processing unit GPU performance may vary depending on product model design configurat...

Page 157: ...Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media P870 P875 User s Manual C 4 ...

Page 158: ...etooth Specification Ver 4 0 Ver 3 0 HS or Ver 3 0 depending on the model you purchased as defined and approved by the Bluetooth Special Interest Group Logo certification with Bluetooth wireless technology as defined by the Bluetooth Special interest Group CAUTION about Wireless Devices The wireless devices have not completed verification of connection and operation with all devices which are usin...

Page 159: ...roprietor of the building or responsible representatives of the organization These situations may for example include Using the Wireless products equipment on board of airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific org...

Page 160: ...quencies in Europe Italy For private use a general authorization is required if WAS RLAN s are used outside own premises Luxembourg Implemented General authorization required for network and service supply Russian Federation Limited e i r p 100mW Permitted to use only for indoor applications closed industrial and warehouse areas and on board aircraft 1 Permitted to use for local networks of aircra...

Page 161: ...d 5GHz channel limitations apply for outdoor usage The user should use the wireless LAN utility to check the current channel of operation If operation is occurring outside of the allowable frequencies for outdoor use as listed above the user must contact the applicable national spectrum regulator to request a license for outdoor operation Canada Industry Canada IC This device complies with RSS 210...

Page 162: ...imits for the general population consult Safety Code 6 obtainable from Health Canada s website www hc sc gc ca Caution Radio Frequency Interference Requirements This device is restricted to indoor use due to its operation in the 5 15 to 5 25GHz frequency range Taiwan Article 12 Without permission granted by the NCC any company enterprise or user is not allowed to change frequency enhance transmitt...

Page 163: ...RF interference to other radio stations promptly change the frequency being used change the location of use or turn off the source of emissions 3 Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations 2 Indication for Wireless LAN The indication shown below appears on this equipment 1 2 4 This equipment uses a frequency ...

Page 164: ...s a frequency bandwidth from 2 400 MHz to 2 483 5 MHz It is impossible to avoid the band of mobile object identification systems 4 About the JEITA 5GHz Wireless LAN supports W52 W53 W56 Channel P870 P875 User s Manual D 7 ...

Page 165: ...16 Boot Priority 4 13 C Cleaning the computer 3 52 Cooling vents 2 5 D DC IN Battery indicator 2 2 DC IN Battery indicator Display automatic power off 4 5 hinges 2 10 opening 1 5 screen 2 9 Display controller 2 17 Documentation list 1 1 DVD Super Multi drive using writing E Equipment checklist 1 1 External monitor problems 6 14 External RGB monitor 2 5 F Fingerprint Sensor using 3 5 Function keys ...

Page 166: ...ecting 3 35 problems 6 15 M Media care Card care 3 38 Memory card care 3 38 Memory installing 3 41 removing 3 43 memory media card inserting 3 39 removing 3 39 Memory media slot 3 36 Moving the computer 3 53 MultiMediaCard removing 3 39 P Password power on 4 5 Starting the computer by password 4 10 Supervisor 4 10 user 4 10 Pointing Device Touch Pad 2 11 3 1 6 10 Touch Pad control buttons 3 1 Powe...

Page 167: ... USB device 6 11 USB mouse 6 11 Wireless LAN 6 16 R Recovery hard disk drive 4 22 Recovery Media 4 21 4 23 Restarting the computer 1 10 S SD SDHC SDXC Card formatting 3 38 note 3 37 Security lock 3 49 Sleep Mode setting 1 7 System automatic 4 5 Sound system problems 6 13 T TOSHIBA Assist 4 3 TOSHIBA Disc Creator 3 19 TOSHIBA HDD SSD Alert Utility 4 3 TOSHIBA PC Diagnostic Tool 4 1 U USB device pro...

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