2Troubleshooting Procedures
Satellite A500D/Satellite A505D/Satellite A507D/Satellite Pro Series
Maintenance Manual
33
This section describes how to determine if the computer's modem is functioning properly.
Figure 2-10 outlines the process. Perform the steps below starting with Procedure 1 and
continuing with the other procedures as required.
Procedure 1: Telephone line connection check
Procedure 2: Modem card connection check
Procedure 3: Modem card replacement check
Procedure 1
Telephone line connection check
The telephone cable may be damaged or the connections may be loose. Use windows
application to check device can work fine or not. Attempt to connect the computer to a
network through using the modem. If the modem does not function at all, go to Procedure 3.
If the attempt fails because the computer detects no telephone signal, the fault may be in the
telephone cable, the wall socket or the modem port. Perform Check 1:
Check 1
Make sure telephone cable is firmly plugged into both the telephone wall socket
and the modem port of the computer. If the cable is connected correctly, go to
Check 2.
Check 2
Make sure the modem port is firmly secured to the system board of the computer.
If the malfunction remains, go to Check 3.
Check 3
The telephone cable may be damaged. Replace with a good cable. If the
malfunction remains, go to Procedure 2.
Procedure 2
Modem card connection check
Disassemble the computer following the steps described in Chapter 4,
Replacement
Procedures
and ensure that the modem card is well connected to the system board. If the
problem persists, perform Procedure 3.
Procedure 3
Modem replacement check
The modem card or RJ-11 jack may be faulty. Try replacing them. If the problem persists, the
system board may be defective or damaged. Replace the System Board with a new one
following the steps in Chapter 4,
Replacement Procedures
.
Summary of Contents for Satellite Pro A500D series
Page 1: ...Toshiba Personal Computer Satellite Maintenance Manual TOSHIBA CORPORATION CONFIDENTIAL ...
Page 14: ...Chapter 1 Hardware Overview ...
Page 17: ......
Page 35: ...Chapter 2 Troubleshooting Procedures ...
Page 36: ......
Page 143: ...Chapter 4 Replacement Procedures ...
Page 150: ......
Page 252: ...C 22 CONFIDENTIAL SatelliteA500D ProA500D Maintenance Manual 11 USB20_P1_R 12 GND ...
Page 262: ...Figure TI keyboard 4 Korean KO Keyboard Figure KO keyboard 5 United Kingdom UK Keyboard ...
Page 263: ...Figure UK keyboard 6 US International UI Keyboard Figure UI keyboard 7 Hebrew HB Keyboard ...
Page 264: ...Figure HB keyboard 8 Danish DM Keyboard Figure DM keyboard 9 Swiss SW Keyboard ...
Page 265: ...Figure SW keyboard 10 Arabic ARE Keyboard Figure ARE keyboard 11 Czech CZ Keyboard ...
Page 266: ...Figure CZ keyboard 12 Russian RU Keyboard Figure RU keyboard 13 Portuguese PO Keyboard ...
Page 267: ...Figure PO keyboard 14 Slovakian SL Keyboard Figure SL keyboard 15 Italian IT Keyboard ...
Page 268: ...Figure IT keyboard 16 French FR Keyboard Figure FR keyboard 17 German GR Keyboard ...
Page 269: ...Figure GR keyboard 18 Greek GK Keyboard Figure GK keyboard 19 Hungarian HG Keyboard ...
Page 270: ...Figure HG keyboard 20 Spanish SP Keyboard Figure SP keyboard 21 Turkish TR Keyboard ...
Page 271: ...Figure TR d 22 Turkish F TF F Keyboard keyboar Figure TF F keyboard 23 Swedish SD Keyboard ...
Page 272: ...Figure SD keyboard 24 Belgian BE Keyboard Figure BE keyboard 25 Yugoslavian YU Keyboard ...
Page 273: ...Figure YU keyboard 26 Norwegian NW Keyboard Figure NW keyboard 27 Scandinavian ND Keyboard ...
Page 275: ...Figure CB keyboard 30 Romania RO Keyboard Figure RO keyboard 31 Bulgaria BU Keyboard ...
Page 276: ...Figure BU keyboard 32 Japanese JP Keyboard Figure JP eyboard k ...