Toshiba Satellite Pro S70-B Series, User Manual

Page 1: ...pport toshiba com At this Web site you will find answers for many commonly asked technical questions plus many downloadable software drivers BIOS updates and other downloads For more information see If Something Goes Wrong on page 116 in this guide Satellite Satellite Pro S70 B Series User s Guide Windows 10 ...

Page 2: ...logies available As with any new technology you must read and follow all set up and usage instructions in the applicable user guides and or manuals enclosed or provided electronically If you fail to do so this product may not function properly and you may lose data or suffer other damage TOSHIBA AMERICA INFORMATION SYSTEMS INC TOSHIBA ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF T...

Page 3: ... SUCCESSFULLY COPIED OR TRANSFERRED TOSHIBA DISCLAIMS ANY LIABILITY FOR THE FAILURE TO COPY OR TRANSFER THE DATA CORRECTLY Critical Applications The computer you have purchased is not designed for any critical applications Critical applications means life support systems medical applications connections to implanted medical devices commercial transportation nuclear facilities or systems or any oth...

Page 4: ...locate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Only Peripherals complying with the FCC Class B limits may be attached to this equipment Operation with noncompliant peripherals or peripherals...

Page 5: ...es Bluetooth transmissions might slow down or cause errors If you detect certain interference while you use a Bluetooth device always change the frequency move your device to the area outside of the interference range of 2 4 GHz Wireless LAN devices 40 meters 43 74 yards or more or stop transmitting from your device Please contact TOSHIBA computer product support on Web site http www toshiba europ...

Page 6: ...ive research literature In some situations or environments the use of Bluetooth wireless technology may be restricted by the proprietor of the building or responsible representatives of the organization These situations may for example include Using the equipment with Bluetooth wireless technology on board airplanes or In any other environment where the risk of interference to other devices or ser...

Page 7: ...pe com computers tnt bluetooth htm in Europe or support toshiba com in the United States for more information Wireless LAN and Your Health Wireless LAN products like other radio devices emit radio frequency electromagnetic energy The level of energy emitted by Wireless LAN devices however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones Be...

Page 8: ... must not be co located or operating in conjunction with any other antenna or transmitter Optical Disc Drive Safety Instructions This section is only applicable if your system has an Optical Disc Drive This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT To use this model properly read the User s Guide carefully and keep it for your future reference Never attempt to ...

Page 9: ...xposition aux fréquences radio l appareil et son antenne ne doivent pas être situés au même endroit qu une autre antenne ou un autre émetteur ni fonctionner en même temps This device is restricted to indoor use due to its operation in the 5 15 GHz to 5 25 GHz frequency range Industry Canada requires this product to be used indoors for frequency range 5 15 GHz to 5 25 GHz to reduce the potential fo...

Page 10: ... and Electronic Equipment Directive Information The European Union WEEE Waste from Electrical and Electronic Equipment Directive is intended to protect the quality of the environment and human health through the responsible use of natural resources and the adoption of waste management strategies that focus on recycling and reuse This Directive requires producers of electrical and electronic produc...

Page 11: ...in or recycle your product visit www reuse toshiba com Europe Restrictions for use of 2 4 GHz Frequencies in European Community Countries België Belgique For private usage outside buildings across public grounds over less than 300m no special registration with IBPT BIPT is required Registration to IBPT BIPT is required for private usage outside buildings across public grounds over more than 300m F...

Page 12: ...tp www art telecom fr pour la procédure à suivre Italia License required for indoor use Use with outdoor installations not allowed È necessaria la concessione ministeriale anche per l uso interno Verificare con i rivenditori la procedura da seguire Nederland License required for outdoor installations Check with reseller for procedure to follow Licentie verplicht voor gebruik met buitenantennes Nee...

Page 13: ... in the 5 GHz bands This device will operate under the control of the Access Point in order to avoid operating on a channel occupied by any radar system in the area The presence of nearby radar operation may result in temporary interruption of operation of this device The Access Point s radar detection feature will automatically restart operation on a channel free of radar You may consult with the...

Page 14: ...cy of 2 4 GHz 2 DS This equipment uses DS SS modulation OF This equipment uses OFDM modulation 3 The interference range of this equipment is less than 40m 4 This equipment uses a frequency bandwidth from 2 400 MHz to 2 483 5 MHz It is possible to avoid the band of mobile object identification systems The frequency bandwidth of this equipment may operate within the same range as industrial devices ...

Page 15: ... 2 483 5 MHz 3 TOSHIBA Direct PC Monday Friday 10 00 17 00 Toll Free Tel 0120 15 1048 Direct Dial 03 3457 4850 Fax 03 3457 4868 VCCI Class B Information Device Authorization This device obtains the Technical Regulation Conformity Certification and the Technical Conditions Compliance Approval and it belongs to the device class of radio equipment of low power data communication system radio station ...

Page 16: ...ulations is prohibited Notice The information contained in this manual including but not limited to any product specifications is subject to change without notice TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS INC TOSHIBA PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR...

Page 17: ...ubsidiaries in the United States and other countries Microsoft Outlook Windows and Windows Media are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries MultiMediaCard and MMC are registered trademarks of MultiMediaCard Association Secure Digital microSD and SD are trademarks or registered trademarks of SD 3C LLC in the United States othe...

Page 18: ...fficient use of resources and appropriate treatment of hazardous substances in accordance with recycling regulations in each state country and territory Toshiba wants to make it easy for customers to recycle products at the end of the life cycle To learn more about Toshiba s sustainability commitment visit toshiba com recycle Reuse Donation Recycling Functional computers can be donated to a local ...

Page 19: ...Chapter 1 Getting Started 30 Selecting a place to work 30 Setting up a work environment 30 Keeping yourself comfortable 31 Computer user comfort recommendations 31 Good Working Posture 31 Using the notebook with an external keyboard mouse or monitor 32 Typing style 33 Taking breaks and varying tasks 34 Mobile computing tips 34 Transporting the notebook 34 Seeking additional help 35 ...

Page 20: ... the Internal Storage Drive 45 Creating a recovery drive 46 Restoring from a recovery drive 48 Reset your PC 49 Installing drivers and applications 50 Using the touchpad 51 Adjusting touchpad settings 54 Disabling or enabling the touchpad 55 Connecting an external device 55 Using external display devices 56 Selecting video cables 56 Connecting an external monitor or projector 56 Connecting an HDMI...

Page 21: ...mputer on 70 Removing a disc with the computer off 70 Toshiba s online resources 71 Chapter 3 Mobile Computing 72 Toshiba s energy saver design 72 Running the computer on battery power 72 Battery Notice 73 Power management 74 Charging batteries 74 Charging the RTC battery 75 Monitoring battery power 76 Determining remaining battery power 77 What to do when the main battery runs low 78 Setting batt...

Page 22: ... reader 98 Inserting memory media 98 Removing memory media 99 Chapter 5 Utilities 100 eco Utility 101 Password Utility 102 Using a supervisor password 102 Using a user password 104 Deleting a user password 106 System Settings 107 Sleep Utilities 109 USB Sleep and Charge 109 Enabling Disabling USB Sleep and Charge 111 Power supply mode settings 111 Service Station 113 TOSHIBA Application Installer ...

Page 23: ...pad properties 129 Display problems 129 Disk or storage drive problems 131 Error checking 131 Optical disc drive problems 132 Web Camera help 134 Testing your internal Web Camera 134 Uninstall the Web Camera driver 134 Perform a system restore 135 Check for problems with third party applications 136 System Recovery 136 Sound help 136 Use the Sound troubleshooter 136 Check and set default speakers ...

Page 24: ...roblems 149 Develop good computing habits 151 Data and system configuration backup in the Windows operating system 152 Additional help 156 If you need further assistance 156 Contacting Toshiba 157 Other Toshiba Internet Web sites 157 Toshiba s worldwide offices 158 Appendix A TOSHIBA Function Keys 159 Functions 159 Display brightness 160 Output Display switch 160 Disabling or enabling the touchpad...

Page 25: ... stable operating environment and optimum system performance for both AC power and battery modes To conserve energy your computer s power management features have been pre configured to activate the display Sleep mode after no later than 15 minutes of inactivity the system Sleep mode is activated after no later than 30 minutes of user inactivity We recommend that you leave these and other energy s...

Page 26: ...res its computer component suppliers to meet RoHS requirements and verifies its suppliers commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process Certain Microsoft software product s included with this computer may use technological measures for copy protection IN SUCH EVENT YOU WILL NOT BE ABLE TO USE THE PRODUCT IF YOU DO NO...

Page 27: ...e accuracy of the information provided herein product specifications configurations prices system component options availability are all subject to change without notice For the most up to date product information about your computer or to stay current with the various computer software or hardware options visit Toshiba s Web site at support toshiba com This guide This guide introduces the compute...

Page 28: ...n death or serious injury Indicates a potentially hazardous situation which if not avoided could result in death or serious injury Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury Indicates a potentially hazardous situation which if not avoided may result in property damage Provides important information Other icons used Additional icons highl...

Page 29: ...tion Your computer comes with the following documentation An electronic version of the User s Guide this document A Quick Start document Warranty information It may also include other documentation For accessory information visit Toshiba s Web site at accessories toshiba com Service options Toshiba offers a full line of service programs to complement its standard limited warranty Toshiba s standar...

Page 30: ...to avoid potential hazards that could cause bodily injury property damage or damage the computer Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and locations Setting up a work environment Place the computer on a hard flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space ar...

Page 31: ...t If your feet cannot reach the floor use a foot rest Avoid pressure points behind the knee or under the thigh The space under your desk should be free of clutter so that your legs and feet are not restricted and you can get close enough to your notebook and other items that you use frequently Adjust the chair back rest it should match the curve of your back and provide comfortable back support Ad...

Page 32: ... away from bright light sources or reduce the light intensity from windows by using blinds Glare on the notebook display may cause eye strain eye fatigue or headaches Certain notebook displays have a brightness approaching that of a TV device We recommend that you adjust the brightness of your notebook display to a comfortable level to prevent possible eye strain Keep your head level facing forwar...

Page 33: ... should be centered in front of your body The top of the monitor should be at or slightly below eye level A monitor that is too high or too low can cause awkward head and neck postures and may lead to discomfort in the neck muscles If you use bifocals you may need to lower the monitor Alternatively you might consider customized prescription computer glasses Typing style Learn to touch type so that...

Page 34: ...ng tips When using the notebook at airports on airplanes or trains or at meetings make sure that you take the time to consider the points just mentioned When working on the road it may be difficult to set up the notebook in an optimal position In these situations it is important that you take frequent breaks and change your posture frequently to relieve the excess loads on your body Be creative wh...

Page 35: ... etools computerworkstations Check list Is your chair comfortable does it support your back and arms well Are your feet flat on the ground Is there adequate space under your desk for your legs Are the keyboard and mouse at elbow level Are your shoulders relaxed when using the keyboard Are your shoulders relaxed when using a mouse or other optional pointing device Are your hands and wrists aligned ...

Page 36: ... Turn off the computer 2 Disconnect the AC adaptor from the power plug socket and computer 3 Remove the battery pack if applicable Failure to follow these instructions could result in serious injury or permanent damage to the computer Do not turn on the power again until you have taken the computer to an authorized service center Avoid prolonged physical contact with the underside or surface of th...

Page 37: ... damage the disk disc or flash media the drive or both Keep the computer and disks away from objects that generate strong magnetic fields Information on some disks is stored magnetically Placing a magnet too close to a disk can erase important files Handle discs carefully Avoid touching the surface of the disc Grasp it by its center hole and edge If you handle the disc incorrectly you could damage...

Page 38: ...er cover or block the air vents including those located at the underside of the computer Always operate your computer on a hard flat surface Using your computer on a carpet or other soft material can block the vents located at the underside of the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury...

Page 39: ...Failure to follow this instruction may damage the cord cable and or result in a fire or electric shock possibly resulting in serious injury Always confirm that the power plug and extension cable plug if used has been fully inserted into the socket to ensure a secure electrical connection Failure to do so may result in a fire or electric shock possibly resulting in serious injury Be careful if you ...

Page 40: ...nnect or disconnect a power plug with wet hands Failure to follow this instruction could result in an electric shock possibly resulting in serious injury The computer s main battery light gives you an indication of the main battery s current charge Glows amber while the main battery is being charged AC adaptor connected Glows white when the main battery is fully charged Is unlit when the main batt...

Page 41: ...s Features on page 88 When opening or closing the display panel place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel To avoid damaging the display panel do not force it beyond the point where it moves easily and never lift the computer by the display panel Do not press or push on the display panel and be careful to remove an...

Page 42: ... advanced PC settings You may also press the Windows key to open the Start menu Sample Image Start menu You can use the Start menu button to Change the Current User Select an app Find a file on the local drive Change the system Settings Shut down the computer View All apps For more information see Starting an app on page 65 and Start button on page 90 NOTE Start menu Search field Most used File Ex...

Page 43: ...gister online an Internet connection is required To Shut down your computer 1 Click the Start button in the lower left corner of the Desktop or press the Windows key The Start menu opens Pressing the power button before shutting down the Windows operating system could cause you to lose your work Make sure the system indicator panel s storage drive light and the drive in use light are off If you tu...

Page 44: ...ting system To place your computer in Sleep mode 1 Click the Start button in the lower left corner of the Desktop or press the Windows key The Start menu opens If you power down using the Sleep command and the battery discharges fully your unsaved information will be lost Be sure to save your work first 2 Click the Power icon in the Start menu Sample Image Sleep 3 Highlight and then click the Slee...

Page 45: ...u to recover your internal storage drive if necessary The following internal storage drive recovery options are available Recovery option Description Creating a recovery drive USB flash This option allows you to create the recovery drive you will use to Reset or troubleshoot problems on your computer See Creating a recovery drive on page 46 Booting from a recovery drive to Reset or troubleshoot pr...

Page 46: ...y drive on page 48 Creating a recovery drive During the recovery process your computer must be connected to an external power source via the AC adaptor It is strongly recommended that you create a recovery drive USB flash If the recovery files on your internal storage drive become corrupted or are deleted you can restore your system from your recovery drive Also if your original internal storage d...

Page 47: ...very drive window click Next All information stored on your USB flash drive will be erased during the process of creating the recovery drive Be sure to save the information stored on your USB flash drive to another storage device before executing this procedure 5 Follow the on screen prompts to complete the copy process For information on using the recovery drive you have created with the precedin...

Page 48: ... drive For instructions on creating a recovery drive see Creating a recovery drive on page 46 When you restore your system only the operating system files and drivers originally shipped with the computer are restored Any files that you created are not restored during this process Be sure to separately save the files you have created to external media using Windows or another backup program For mor...

Page 49: ...onnected to an external power source via the AC adaptor 1 Click the Start button in the lower left corner of the Desktop or press the Windows key The Start menu opens 2 Click Settings in the Start menu 3 Select Update security in the Settings window 4 Select Recovery in the left pane of the Update security window The Update security window appears Sample Image Update security window 5 Click the Ge...

Page 50: ...apps and settings Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer You must have an Internet connection to reinstall applications To reinstall drivers and applications 1 In the Search field type Toshiba Application Installer 2 Click Toshiba Application Installer A message may a...

Page 51: ...ss see TOSHIBA Application Installer on page 114 Using the touchpad Some of the touchpad operations described in this section are only supported in certain applications and only on certain models You can use the touchpad the small touch sensitive area in front of the keyboard and the adjacent control buttons to Move the pointer on the screen Select an item on the screen Open or activate an item on...

Page 52: ...to your computer To Do the following Example Move the on screen pointer Slide your finger across the touchpad in the direction you want to move the pointer To move the pointer a longer distance slide your finger several times across the touchpad in the preferred direction Sample Illustration Pointer moves to the right Select an item 1 Move the pointer to the item you want to select 2 Do one of the...

Page 53: ...control button This feature varies by program Check your program documentation for specific instructions on right clicking Sample Illustration Click the secondary right hand control button Scroll vertically Slide your finger along the right edge of the touchpad in the direction you want to scroll Repeat to scroll a longer distance Sample Illustration Vertical scrolling active area Scroll horizonta...

Page 54: ...type Also accidental light touches or taps on the touchpad may select an item or text on the screen and potentially the item or text may be replaced by the next character you type Temporarily disable the touchpad so that it does not respond to touch or button presses while you type See Disabling or enabling the touchpad on page 55 Adjust the sensitivity of the touchpad so that it is less responsiv...

Page 55: ... Connecting an external device Depending on your system some models may include USB 3 0 port s To distinguish these ports please look for the blue inset within the USB 3 0 port if available You can easily attach an external device your computer To do this 1 Read the directions that came with the device to see if you first need to install new software 2 Connect the device s video or USB cable to th...

Page 56: ...ht side of computer Selecting video cables To connect a device to the HDMI Out port you must purchase an HDMI cable Connecting an external monitor or projector You can easily attach an external monitor or projector to your computer if you need a larger screen To do this 1 Read the directions that came with the monitor to see if you first need to install new software 2 Connect the monitor s video c...

Page 57: ...he television or display device for more information Your computer should automatically detect the external display device Directing the display output when you turn on the computer Once you have connected an external display device you can choose to use the internal display only the external device only or both simultaneously Some modes are only available with the appropriate device attached and ...

Page 58: ...television or other video display device you may need to adjust the video settings See the video device documentation for additional configuration steps Customizing your computer s settings You can go into your computer settings to make adjustments to your computer to suit your needs 1 Click the Start button in the lower left corner of the Desktop or press the Windows key The Start menu opens 2 Cl...

Page 59: ...ce Cleaning the computer Keep liquids including cleaning fluid out of the computer s keyboard speaker and other openings Never spray cleaner directly onto the computer and or display Never use harsh or caustic chemical products to clean the computer To keep your computer clean gently wipe the display panel and exterior case with a lightly dampened cloth Moving the computer Before moving your compu...

Page 60: ...t accessories toshiba com Sample Illustration Computer lock cable To secure the computer 1 Wrap the cable through or around some part of a heavy object Make sure there is no way for a potential thief to slip the cable off the object 2 Pass the locking end through the loop 3 Insert the cable s locking end into the security lock slot on your computer then engage the locking device The computer is no...

Page 61: ...l storage drive If the network you are using goes down and you must restart your computer to reconnect or your battery runs out of charge while you are working you will lose all work since you last saved See Saving your work on page 65 for further information HINT Some programs have an automatic save feature that can be activated This feature saves your file to the internal storage drive at preset...

Page 62: ...y to check and optimize disk space and improve performance Scan all new files for viruses This precaution is especially important for files you receive via external media email or download from the Internet Take frequent breaks to avoid repetitive motion injuries and eyestrain Do not turn off the computer if a drive indicator light indicates a drive is active Turning off the computer while it is r...

Page 63: ...eys and special Windows keys Sample Illustration 10 key keyboard Print screen To capture a print screen of the entire screen press the FN Windows PRTSC keys This only applies to models with a 10 key keypad Sample Illustration PRTSC key on the 10 key keyboard Function keys The function keys not to be confused with the FN key are the 12 keys at the top of the keyboard Sample Illustration Function ke...

Page 64: ...at have special functions in Windows Windows key Launches the Start menu For more information refer to Help Support or see Finding your way around the desktop on page 89 Application key Has a similar function as the secondary mouse button Mouse properties Mouse properties allow you to change your pointing device or mouse settings To access Mouse properties 1 Click the Start button in the lower lef...

Page 65: ...on to return to the Most used list You may also enter your search in the Search field Sample Image Searching for apps For more information see Using the Start menu on page 42 and Start button on page 90 Saving your work Before you turn off the computer using the Shut down command save your work on the internal storage drive external media flash media or optical disc This is one of the most importa...

Page 66: ... on certain models Optical storage is a popular medium for software music and video Digital versatile discs DVDs provide a significant increase in data storage and support features that were not available on previous video platforms These features include wide screen movies multiple language tracks digital surround sound multiple camera angles and interactive menus TECHNICAL NOTE Your optical disc...

Page 67: ...he eject button or turn off the computer while the drive in use indicator light is glowing Doing so could damage the disc or the drive When the disc tray is open be careful not to touch the lens or the area around it Doing so could cause the drive to malfunction Manual eject hole Use if you need to release the disc tray when the power is off Use a straightened paper clip or other narrow object to ...

Page 68: ...lume decrease button allows you to decrease the volume The Volume increase button allows you to increase the volume The Mute button allows you to enable disable volume mute Inserting an optical disc To insert an optical disc into the drive 1 Make sure the computer is turned on 2 Make sure the drive s in use indicator light is off 3 Press the drive s eject button 4 Hold the disc by its edges and ch...

Page 69: ...isc manually To do this follow these steps 1 Press the Windows E keys 2 Double click the optical disc drive icon The drive will run the optical disc If your disc does not run using this method try using an application that is associated with the media on the disc For example if it is a music CD open Windows Media Player and use it to select and then play the CD For other types of media use the ass...

Page 70: ...ies Copy protection technology may also prevent or limit recording or viewing of certain optical media For details on how to use the software please refer to the respective Online Help menus Removing a disc with the computer on To remove an optical disc with the computer turned on 1 Press the eject button on the drive Do not press the eject button while the drive in use indicator light is glowing ...

Page 71: ... is fully open remove the disc and place it in its protective cover 3 Gently press the tray in to close it Toshiba s online resources Toshiba maintains a number of online sites to which you can connect These sites provide information about Toshiba products give help with technical questions and keep you up to date with future upgrades For more information see Contacting Toshiba on page 157 ...

Page 72: ...a number of other features that enhance its energy efficiency Many of these energy saving features have been preset by Toshiba We recommend you leave these features active allowing your computer to operate at its maximum energy efficiency so that you can use it for longer periods while traveling Running the computer on battery power The computer contains a Lithium Ion Li Ion battery that provides ...

Page 73: ...ll need to be replaced This is normal for all batteries To ensure that the battery maintains its maximum capacity operate the computer on battery power at least once a month The Lithium Ion battery has no memory effect so it is not necessary to let the battery fully discharge each time However for better accuracy of the battery meter it is helpful to fully discharge the battery periodically Please...

Page 74: ... battery modes Changes to these settings may result in system performance or stability issues Users who are not completely familiar with the power management component of the system should use the preset configuration For assistance with setup changes contact Toshiba s Customer Support Center Charging batteries The battery needs to be charged before you can use it to power the computer Always use ...

Page 75: ...y discharged Leave the power connected and the battery should begin charging after a few minutes HINT Once the battery is fully charged we recommend that you periodically operate your computer on battery power until the battery discharges completely Please make a complete back up of your data to external media before discharging the battery For more information see Backing up your work on page 66 ...

Page 76: ...eing charged although the charging status of the RTC battery cannot be monitored Monitoring battery power To locate your system indicator lights please refer to your Quick Start document The computer s main battery light gives you an indication of the main battery s current charge Glows amber while the main battery is being charged AC adaptor connected Glows white when the main battery is fully ch...

Page 77: ... the remaining battery power The computer needs this time to check the battery s remaining capacity and perform its calculations Move the pointer over the power icon in the notification area see Finding your way around the desktop on page 89 for more information on the notification area A pop up message displays the remaining battery power as a percentage With repeated discharges and recharges the...

Page 78: ...or save your work and shut down your computer Setting battery notifications You can set two notifications Each notification can be set to alert you when a specified percentage of remaining battery power has been reached You can also set the computer to enter Sleep mode or to completely shut down when the notification goes off To change the default notification settings 1 Right click the Battery ic...

Page 79: ...ernal storage drive optical disc drive or other optional devices Where you are working since operating time decreases at low temperatures There are various ways in which you can conserve power and extend the operating time of your battery Enable Sleep which saves power when you turn off the computer and turn it back on again Use the Windows power saving option plans These power saving options cont...

Page 80: ... discuss each power saving option Power Plans You can choose a predefined Power Plan or select your own combination of power options To do this 1 Click the Battery icon in the notification area 2 Click Power sleep settings 3 In the System window click Power Sleep 4 Click Additional power settings The Windows Power Options window appears Sample Image Windows Power Options window 5 Select an appropr...

Page 81: ...e best used for maximum battery time The Balanced plan is a compromise between battery time and performance Using the eco power plan This computer is equipped with the eco power plan Operating the computer with this power plan enabled reduces electrical power consumption by slightly lowering system performance For example when this power plan is enabled the brightness of the display is reduced and...

Page 82: ...lly bringing the battery terminals in contact with another conductive object This could cause serious injury or fire and could also damage the battery pack and computer Never expose a battery pack to abnormal shock vibration or pressure The battery pack s internal protective device could fail causing it to overheat or ignite resulting in caustic liquid leakage or explosion or fire possibly resulti...

Page 83: ... computer Sample Illustration Removing the battery If the battery is leaking or its case is cracked put on protective gloves to handle it and discard it immediately Always dispose of used battery packs in compliance with all applicable laws and regulations Put insulating tape such as cellophane tape on the electrode during transportation to avoid a possible short circuit fire or electric shock Fai...

Page 84: ... cannot install it with reverse polarity If the battery does not slide into the slot easily move the battery release lock to the unlocked position and try again Do not force the battery into position Sample Illustration Inserting the battery 3 Slide the battery release lock to the locked position Sample Illustration Locking the battery 4 Turn the computer right side up 5 Reconnect any cables that ...

Page 85: ...zed Toshiba service provider has checked it for safety Continued use could cause a fire or rupture possibly resulting in serious injury or computer failure including but not limited to the loss of data Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter To fully discharge your battery pack Periodically disconnect the computer from a power so...

Page 86: ...ied as an accessory or an equivalent battery pack specified in the User s Manual Other battery packs have different voltage and terminal polarities Use of non conforming battery packs could generate smoke or cause fire or rupture possibly resulting in serious injury After repeated use the batteries will finally lose their ability to hold a charge and you will need to replace them Under certain app...

Page 87: ...offers a choice of carrying cases for the computer They all provide plenty of extra space for manuals power cords and compact discs Contact your authorized Toshiba representative for more information or visit Toshiba s Web site at accessories toshiba com TECHNICAL NOTE When traveling by air you may be required to pass your computer through airport security equipment The X ray equipment will not ha...

Page 88: ...op You can use its features to start applications find documents set up system components and perform most other computing tasks HINT The illustrated examples in this guide may appear slightly different from the screens displayed by your system The differences are not significant and do not indicate any change in the functionality of your system ...

Page 89: ...resents a folder file or program that can be quickly activated by double clicking the icon You can create a new desktop icon for any folder file or program by dragging the element s icon from its location in a window to the desktop area You may see various icons displayed on your system desktop for example Recycle Bin Holds files you have deleted You may be able to retrieve these files until you e...

Page 90: ... more information on the Recycle Bin see Windows online Help If you place the pointer over an icon a popup description of the file contents may appear Your desktop may contain other icons depending on your configuration See Windows online Help for more specific information on each icon and how to use it Start button When a procedure in this User s Guide instructs you to click the Start button it i...

Page 91: ... desktops so that they are visible at one time and allows you to manage multiple desktops Adding desktops After clicking the Task view icon you can add close or switch between desktops Click a desktop thumbnail at the bottom of the screen to select it When you place your pointer over a desktop thumbnail an X appears allowing you to close that desktop Click the New desktop icon to add a new desktop...

Page 92: ...ously in the background and displays notifications To learn more about each task position the pointer over the icon for a few moments and a short description of the task appears Typical tasks in the notification area are Current time Power usage mode network connectivity status and speaker volume To activate a specific task click the appropriate notification area icon Notifications There are many ...

Page 93: ...ust a click of your mouse Click the Windows Store icon in the taskbar In the Windows Store you can search for and browse thousands of apps all grouped into easy to find categories Setting up for communications To connect to the Internet you need A browser or communications program An Internet Service Provider ISP or online service if you plan to use the Internet A way to connect to the ISP for exa...

Page 94: ... your network 6 Select the Connect automatically checkbox to automatically connect to the selected network on startup 7 Click Connect 8 Enter the network security key if applicable 9 Click Close to save the changes and close the window Your computer should then be connected To enable or disable wireless communication use the key For more information see TOSHIBA Function Keys on page 159 When Airpl...

Page 95: ... a time i e headphones or microphone into the available headphone microphone jack You can use your computer to record sounds using the computer s internal microphones available on certain models or an optional external microphone You can listen to sound files or audio CDs using the built in speakers headphones or external speakers Recording sounds You may record sounds using the computer s interna...

Page 96: ...eakers or headphones You can only plug one external audio device at a time i e headphones or microphone into the available headphone microphone jack Your computer is equipped with a full stereo sound system with internal speakers Instead of using the internal speakers you can connect headphones or a pair of external stereo speakers Before putting on headphones to listen turn the volume down Do not...

Page 97: ...ontrols on each speaker For headphones use the computer s volume control Using the Web Camera Your computer may come with a built in Web Camera With this Web Camera you can do the following Take pictures and record videos with your computer Chat with others and have them see you while using instant messaging IM programs Have video conference calls To email instant message or video conference you m...

Page 98: ...d an SD adapter is required The Memory card reader may also support other types of media Do not use the Copy Disk function for this type of media To copy data from one media to another use the drag and drop feature of the Windows operating system Inserting memory media To locate your Memory card reader please refer to your Quick Start document The following instructions apply to all types of suppo...

Page 99: ...em you would like to eject If the system is unable to prepare the media for safe removal a message will tell you to try again later If the media can be removed now the system displays Safe to Remove Hardware If the computer has a spring loaded adapter slot see step 3 otherwise skip to step 4 3 Gently press the card inward to release it The card pops out slightly 4 Grasp the card and pull it straig...

Page 100: ...m details set additional options or change default options These utilities are described in this chapter The utilities described in this chapter and the icons shown in the sample images are applicable only if the related utility is available on your system eco Utility Supervisor password User password System Settings Sleep Utilities Service Station TOSHIBA Application Installer Display Utility NOT...

Page 101: ...cess the eco Utility 1 In the Search field type eco Utility 2 Click eco Utility The eco Utility window appears Sample Image eco Utility window 3 To activate the eco power plan select eco Mode on the left side 4 Slide the eco Mode switch to the On position to enable eco Mode 5 Click Close For more information on the eco power plan and utility click the Help button at the bottom of the window ...

Page 102: ...omputer When setting up passwords keep the following in mind The supervisor password must be set before the user password or the user password must be deleted and then re entered after the supervisor password is set The user password can be set up under the supervisor password Using a supervisor password A supervisor password prevents other users from changing hardware configuration options Settin...

Page 103: ...in to verify 6 Click Set Under User Policy this option may or may not ask for password verification 7 Click OK to save your password as a text file Password Utility will suggest memo txt for the text file name If you have saved a password previously using the same name may overwrite your password text file with the new password By using a different name you can prevent overwriting your previously ...

Page 104: ... pop up screen appears 6 Click Delete 7 Enter the password and then click Verify 8 Click OK to exit Using a user password A user password provides power on password protection Setting a user password If you choose to set a supervisor or user password TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not remember it TOSHIBA is not respons...

Page 105: ...k Set 5 Enter your password and then enter it again to verify 6 Click Set 7 Click OK to save your password as a text file Password Utility will suggest memo txt for the text file name If you have saved a password previously using the same name may overwrite your password text file with the new password By using a different name you can prevent overwriting your previously stored passwords 8 Click S...

Page 106: ...1 In the Search field type Password Utility 2 Click Password Utility A pop up screen appears asking for a password 3 Enter your password and then click Verify 4 Click Delete An authority verification pop up screen appears 5 Click Delete 6 Enter the password and then click Verify 7 Click OK to exit ...

Page 107: ...the following tabs General Allows you to view the current BIOS version or change certain settings back to their default values Sleep Utilities Allows you to enable or disable Sleep and Charge Display Allows you to change various default settings for the built in display When the computer restarts it remembers the last configuration If data does not appear on the display you are using after startin...

Page 108: ...to turn on the computer when opening the display panel while the computer is turned off Keyboard Allows you to access the wake on keyboard function or to configure the function keys Function Key Allows you to set options for the Function key USB Allows you to enable CDP Charging Downstream Port to use rapid USB charge while the computer is powered On SATA Allows you to set conditions for SATA LAN ...

Page 109: ...mputer is in Sleep mode Hibernation mode or shutdown state powered off This function can only be used for the port that supports the USB Sleep and Charge function hereinafter called compatible port Compatible ports are USB ports that have the symbol icon You can use the USB Sleep and Charge function to charge certain USB compatible external devices such as mobile phones tablets or portable digital...

Page 110: ...xternal devices will take longer than charging the devices with their own chargers If an external device is connected to the compatible port when the AC adaptor is not connected to the computer the battery of the computer will be depleted even when the power of the computer is turned OFF As such we recommend that you connect the AC adaptor to the computer when using the USB Sleep and Charge functi...

Page 111: ...ble or disable it If you enable charging when the computer is running on battery power you can specify that charging stops when battery power drops below a certain level Use the slider at the bottom of the utility window beneath the Disable features when the battery level reaches 10 heading to specify when charging should stop For example if you set the slider to 10 charging will stop when 10 or l...

Page 112: ...list in the utility Sample Image Sleep and Charge screen With certain external devices the USB Sleep and Charge function may not work no matter which charging mode you select In those cases disable USB Sleep and Charge in the utility and turn the computer on to charge the device or use a different charging device NOTE ...

Page 113: ...n or other information is available for your computer The Service Station will alert you when updates are available and you can then choose to install the updates if you wish or you can follow the instructions below to open the Service Station 1 In the Search field type Service Station 2 Click Service Station The Service Station screen appears 3 Follow the on screen instructions ...

Page 114: ...ons that were originally bundled with your computer To reinstall drivers and applications 1 In the Search field type Toshiba Application Installer 2 Click TOSHIBA Application Installer The TOSHIBA Application Installer window appears Sample Image TOSHIBA Application Installer selection screen 3 Click the item you want to install 4 Click Install then follow the on screen prompts to complete the ins...

Page 115: ...lows you to adjust your display settings To make changes 1 In the Search field type Display Utility 2 Click Display Utility The Display Utility window appears Sample Image Display Utility screen 3 Click the option you wish to change and follow the on screen instructions ...

Page 116: ...ncounter If all else fails contact Toshiba You will find information on Toshiba s support services at the end of this chapter Problems that are easy to fix Your program or application stops responding If you are working in a program that suddenly freezes chances are the program has stopped responding You can exit the program without shutting down the operating system or closing other programs To c...

Page 117: ...g by plugging in another device such as a lamp Verify that the computer is on by looking at the Power button If the button is glowing the computer is on If the button is not lit try turning the computer off and then on again If you are using an AC adaptor verify that the computer is receiving power from the external power source by checking the AC power light located on the left side of the comput...

Page 118: ...t unit for your computer model The computer may not be able to start from an AC adaptor that is rated for less current amperage than the computer requires even if the rated voltage is correct and the plug fits correctly in the DC IN socket The labels on the bottom of the computer and the AC adaptor show the specifications for voltage V and current A for each device The voltage level must match exa...

Page 119: ... specifications do match contact Toshiba See Contacting Toshiba on page 157 The Windows operating system is not working Once you are familiar with your computer and used to the way the operating system responds to your work routine you can easily detect if the operating system is not working correctly For example The operating system fails to start after the initial startup appears The operating s...

Page 120: ... view the Restart Now option 4 Click Restart Now under Advanced Startup The computer restarts 5 Click Troubleshoot from the menu After Restart you now have several options Reset your computer All of your personal files and apps are removed Your computer settings are changed back to their defaults For more information see Reset your PC on page 49 Advanced options Choosing this option presents you w...

Page 121: ...ows in an advanced troubleshooting mode Enable boot logging Creates a file that lists all the drivers that are installed during startup Enable Safe Mode Starts Windows with a minimal set of drivers and services If the computer starts and runs in Safe Mode you will know the Operating System is most likely working properly and that you should look to third party applications or drivers for the sourc...

Page 122: ...er cannot find a site I bookmarked The World Wide Web is constantly changing A site you bookmarked yesterday may not be available today or its server may be down for temporary repair Try again later Power and the batteries The computer s battery may not be accessible by the user Your computer receives its power through the AC adaptor and power cord cable or from the system batteries Power problems...

Page 123: ... not glow after 20 minutes the battery may have reached the end of its useful life The battery appears not to power the computer for as long as it usually does If you frequently repeat shallow charge and discharge the battery meter may become inaccurate Let the battery discharge completely then try charging it again Check the power options via your Power Plans see Power Plans on page 80 Have you a...

Page 124: ...on Perform a complete power cycle 1 Shut down your computer see To Shut down your computer on page 43 2 Remove all accessories and unplug all cables This includes USB flash drives SD Card and the power cord cable 3 If your computer has a user removable battery remove the battery and hold down the power button for approximately 10 seconds 4 Reconnect the battery if you removed it and the power cord...

Page 125: ...ur computer on page 44 The driver is then reinstalled automatically Download the latest keyboard driver 1 In your Web browser go to http support toshiba com drivers 2 Enter your computer s serial number 3 Filter your search by Keyboard driver to find and download the Toshiba Function Key driver for your computer 4 Install the Toshiba Function Key driver 5 Restart your computer see To Restart your ...

Page 126: ...o restore the system to a point at which your keyboard was working properly Clean the keyboard 1 Turn Off your computer and unplug all cords cables and connections see To Shut down your computer on page 43 2 Leaving the lid to the computer physically open turn it upside down and very gently shake your computer to dislodge any foreign objects that might be under the keys Please be very gentle when ...

Page 127: ...computer see To Shut down your computer on page 43 2 Remove all accessories and unplug all cables This includes USB flash drives SD Card and the power cord cable 3 If your computer has a user removable battery remove the battery and hold down the power button for approximately 10 seconds 4 Reconnect the battery if you removed it and the power cord cable 5 Turn On the computer and try the keyboard ...

Page 128: ...n your Web browser go to http support toshiba com drivers 2 Enter your computer s serial number 3 Filter your search by Touchpad driver to find and download the touchpad driver for your computer In order to determine the correct driver to download you can look in Device Manager on your computer for the device you wish to update and make note of the device name See How to determine the correct driv...

Page 129: ...stem to a point at which your touchpad was working properly Adjust the touchpad properties 1 In the Search field type Change your mouse settings 2 Click Change your mouse settings Some computers may have an Advanced tab or similar to change the touchpad properties 3 You can now change the configuration settings of your touchpad Display problems Here are some typical display problems and their solu...

Page 130: ...o choose a theme for your desktop background 1 In the Search field type Change the theme 2 Click Change the theme 3 Select one of the available options You can also change the settings for individual components separately by selecting each item For more information see the Windows online Help A message displays saying that there is a problem with your display settings and that the adapter type is ...

Page 131: ...nal media usually show up as an inability to access the drive or as sector errors Sometimes a drive problem may cause one or more files to appear to have garbage in them Error checking This feature is not available for optical disc drives Run Error checking which analyzes the directories and files on the storage drive and repairs any damage it finds To run Error checking 1 In the Search field type...

Page 132: ... as it optimizes and defragments the drive Your data files are damaged or corrupted Refer to your software documentation for file recovery procedures Many software packages automatically create backup files You may also be able to recover lost data using utility software Consult your network administrator Some programs run correctly but others do not This is probably a configuration problem If a p...

Page 133: ...ry is completely discharged use a narrow object such as a straightened paper clip to press the manual eject button This button is in the small hole next to the optical disc drive eject button on the face of the optical disc drive tray Never use a pencil to press the manual eject button Pencil lead can break off inside the computer and damage it Some discs run correctly but others do not Check that...

Page 134: ...the Camera application If the Camera application is not available you can download the Camera application from the Windows store 3 If the internal Web Camera works using the default camera application but does not work with your third party camera application contact the provider Uninstall the Web Camera driver You can Uninstall the Web Camera driver to allow Windows to automatically reinstall the...

Page 135: ...riod in time at which the Web Camera was working properly If no restore points have been previously created then this method will not work see Saving system configuration with restore points on page 152 1 In the Search field type Create a restore point 2 Click Create a restore point 3 Select the System Restore button on the System protection tab 4 Select Recommended Restore or Choose a different r...

Page 136: ...se of the problem Note that doing a system recovery will return the computer to its default conditions completely wiping all data personal documents installed application and everything else To access system recovery options 1 In the Search field type recovery options 2 Click Recovery Options 3 Select the recovery option of your choice and then read and follow the on screen prompts and warnings Fo...

Page 137: ... is listed that device is set as the default automatically 6 With the default playback device selected click the Configure button Sample Image Speaker Setup window 7 Click Stereo in the Audio channels box If Stereo is not available select any other available option 8 Click the Test button to send sound to each speaker or click an individual speaker to send sound to it 9 If sound is heard correctly...

Page 138: ... 1 In the Search field type Device Manager 2 Click the Device Manager application 3 Double click Sound video and game controllers 4 Right click Sound Audio driver and select Uninstall Do NOT select the Delete the driver software for this device box Take note of the audio driver name s in the event you may need to manually download the audio driver from support toshiba com drivers Sample Image Audi...

Page 139: ...er name s in order to locate the proper driver on the Toshiba support Web site Drivers Software page 4 Install the desired Audio driver 5 Restart your computer see To Restart your computer on page 44 Perform a system restore You can perform a system restore to a period in time at which the sound system was working properly If no restore points have been previously created then this method will not...

Page 140: ... the instructions that came with the printer You may have connected the printer while the computer is on Disable Sleep mode turn off the computer and turn off the printer Turn the printer back on make sure it is online and then turn the computer back on Try printing another file For example you could create and attempt to print a short test file using Notepad If a Notepad file prints correctly the...

Page 141: ...adapter If another computer is on the same network verify that it has network access and can connect to the Internet If for example the other computer cannot browse to a public Web site the ISP s Internet Service Provider service may be disrupted Verify that the Service Set Identifier SSID or network name is correct i e that it matches the SSID assigned to the access point you are attempting to co...

Page 142: ... s Web site for recent firmware upgrades Problems with WEP keys in particular are frequently addressed in new firmware releases Connecting to the Internet To connect to the Internet you ll need an Internet Service Provider ISP and additional hardware ISP An ISP is a company that gives you access to the Internet You sign up for an account with an ISP just as you do for telephone service or utilitie...

Page 143: ...he following conditions The network connection is set to wireless and you are connected to a wireless access point Check with your ISP for network difficulties The network connection is set to wireless and you are connected to a wireless access point but have no Internet connectivity Check with your ISP for network difficulties The network connection is set to wireless and you are NOT connected to...

Page 144: ...back in 4 Wait for the modem and router to completely startup before continuing This may take a few minutes to complete Most devices have indicator lights that indicate the progress If it is not apparent you may need to contact the manufacturer for assistance 5 Verify your Wi Fi is turned On Check the Network icon in the taskbar for signal strength Uninstall the network adapter driver You can Unin...

Page 145: ... 5 After the driver uninstalls open the Action menu in Device Manager 6 Select Scan for hardware changes 7 After the driver uninstalls restart your computer see To Restart your computer on page 44 The driver is then reinstalled automatically If you are still unable to connect to a wireless network you may have a hardware issue that will require further troubleshooting NOTE ...

Page 146: ...an be done by performing the following steps 1 Open the command prompt by pressing the Windows X keys then selecting Command Prompt Admin in the pop up window 2 At the command prompt type ping 127 0 0 1 and press ENTER 3 If the network adapter and TCP IP are functioning correctly you should receive a response that looks similar to the following Sample Image Command Prompt window If you receive an ...

Page 147: ...puter still does not detect a wireless network the driver for the network adapter may need to be removed and reinstalled During this process the network adapter will be removed Windows will go through a hardware detection process and the driver will be reinstalled automatically Downloading drivers and updates Using Toshiba Service Station The easiest way to update your computer with the latest com...

Page 148: ...Download and install the most recent drivers 5 Follow the on screen instructions 6 Restart your computer see To Restart your computer on page 44 How to determine the correct drivers to download When downloading or updating drivers it is important to choose the correct driver that will work properly for the specific device in or connected to your computer On the Drivers Software area of the Toshiba...

Page 149: ...hiba com drivers and enter your computer s model and or serial number to find drivers you should filter your search by Touchpad driver to find the latest driver from that vendor DVD operating problems If you experience a problem playing DVDs you may be able to fix the problem yourself For general problems playing a DVD title try the following steps 1 Verify that the disc is in a format that the dr...

Page 150: ...te for new information on optical disc drives and their operation A blank screen appears while watching a DVD ROM movie or title Change the setting for when to turn off the display using the following steps 1 In the Search field type Power options 2 Click Power options 3 From the search list click Choose when to turn off display 4 To keep the display from turning off click Never in both drop down ...

Page 151: ...d copy files to your network partition Some people use a combination of these methods backing up all files weekly and copying critical files to external media on a daily basis If you have installed your own programs you should back up these programs as well as your data files If something goes wrong that requires you to reformat your internal storage drive and start again reloading all your progra...

Page 152: ...ack the clock restoring the Windows operating system to the state it was in just prior to the installation This is much easier and more effective than uninstalling the hardware or software which often leaves behind unwanted files and settings It is also easy to undo a restore point selection if you change your mind Follow these steps to create a restore point using the System Restore utility 1 In ...

Page 153: ...sen Restore Point will be 5 Verify that the Restore point you chose is the correct one If it is not click Back to return to the previous step 6 Close all programs and save all open files 7 Click Finish and then Yes to begin the system restore Your Windows operating system configuration will now be restored to the state it was in when the chosen restore point was created and then the computer will ...

Page 154: ...the Windows Help and Support screen Search for back up files General tips for installing hardware and software Here are a few tips to help ensure safe and easy installation of new hardware printers pointing devices external hard drives optical disc drive writers scanners etc and software applications like Microsoft Office and Adobe Photoshop or utility software such as special toolbars for your we...

Page 155: ...tely before each successive installation This will make it much easier to determine the origin of any new problems For best results follow this sequence 1 Back up critical data 2 Create a restore point 3 Install one item of hardware or software 4 Restart the Windows operating system 5 Use the new hardware or software for a while noting any new problems Make sure that your critical applications ema...

Page 156: ...ur computer The USB Sleep and Charge function may not work with certain external devices even if they are compliant with the USB specification In those cases power on the computer to charge the device or use a different charging device The USB Wakeup function does not work When the USB Sleep and Charge function is set to Enabled the USB Wakeup function does not work for ports that support the USB ...

Page 157: ...al questions in addition to downloadable software drivers BIOS updates and many other downloads Contacting Toshiba Toshiba s Technical Support Web site For technical support or to stay current on the most recent software and hardware options for your computer and for other product information be sure to regularly check the Toshiba Web site at support toshiba com Other Toshiba Internet Web sites to...

Page 158: ...an Toshiba Corporation PCO IO 1 1 Shibaura 1 Chome Minato Ku Tokyo 105 8001 Japan Latin America and Caribbean Toshiba America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 United States Mexico Toshiba de México S A de C V Sierra Candela No 111 6to Piso Col Lomas de Chapultepec CP 11000 Mexico DF Spain Toshiba Information Systems España S A Parque Empresarial San Fernando Ed...

Page 159: ...de a quick way to modify selected system functions and to launch applications Functions TOSHIBA Function keys are used to set or modify the following system functions Brightness control Output Display switch Touchpad Media buttons Volume mute Wireless Zoom In Out Zoom Display resolution ...

Page 160: ...nction key cycles through the display options and highlights the available options Only the first option is available when you do not have an external monitor attached PC screen only Duplicate Extend Second screen only Sample Image Display mode options window All of the above modes are always displayed on the screen however only the available modes for your system are functional depending on the a...

Page 161: ... page 51 This TOSHIBA Function key allows you to restart playing the current track or go to the previous track This TOSHIBA Function key allows you to start playing or pause the media currently playing This TOSHIBA Function key allows you to go to the next track This TOSHIBA Function key decreases the volume This TOSHIBA Function key increases the volume This TOSHIBA Function key enables disables ...

Page 162: ... antenna in your computer The wireless modes are Disables the wireless antenna Airplane mode is ON Enables the wireless antenna Airplane mode is OFF This TOSHIBA Function key allows you to zoom out This TOSHIBA Function key allows you to zoom in FN Space bar This TOSHIBA Function key switches screen resolution Cycle through the screen resolutions and then select the desired resolution ...

Page 163: ... with the correct power supply for the country of purchase This appendix shows the shapes of the typical AC power cord cable connectors for various parts of the world USA UL approved Canada CSA approved United Kingdom BS approved Europe VDA approved NEMKO approved Australia AS approved ...

Page 164: ...AC Alternating Current BIOS Basic Input Output System BD ROM Blu ray Disc Read Only Memory bps bits per second CD Compact Disc CD ROM Compact Disc Read Only Memory CD RW Compact Disc Rewrite Memory CMOS Complementary Metal Oxide Semiconductor CPU Central Processing Unit DC Direct Current DMA Direct Memory Access DIMM Dual Inline Memory Module DOS Disk Operating System ...

Page 165: ...er Electronics Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I O Input Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Crystal Display LED Light Emitting Diode MB megabyte MBps megabytes per second PC Personal Computer RAM Random Access Memory RGB Red Green Blue light monitor RFI Radio Frequenc...

Page 166: ...ible connection between two units For example the computer s internal display adapter receives information from the software and translates it into images on the screen An adapter can take a number of forms from a microprocessor to a simple connector An intelligent adapter one that is capable of doing some processing may also be called a controller Alternating Current AC The type of power usually ...

Page 167: ...re used in modem communications and is similar but not identical to the baud rate See also baud rate boot To start the computer The term boot originates from bootstrap program as in pulling itself up by its bootstraps a program that loads and initializes the operating system See also reboot boot disk See system disk boot priority startup sequence The order in which the computer accesses its intern...

Page 168: ...h as a paragraph break in a word processing program A character occupies one byte of computer storage chip A small piece of silicon containing computer logic and circuits for processing memory input output and or control functions Chips are mounted on printed circuit boards click To press and release the pointing device s primary button without moving the pointing device In the Windows operating s...

Page 169: ...may be external outside the computer s case or internal inside the computer s case Printers disk drives and modems are examples of devices device driver A program called a driver that permits a computer to communicate with a device dialog box An on screen window displayed by the operating system or a program giving a direction or requesting input from the user Direct Current DC The type of power u...

Page 170: ...r through a modem or network 2 To send font data from the computer to a printer See also upload drag To hold down the mouse button while moving the pointer to drag a selected object In the Windows operating system this refers to the left mouse button unless otherwise stated driver See device driver DVD An individual digital versatile or video disc See also DVD ROM DVD ROM Digital Versatile or Vide...

Page 171: ...isk A folder is symbolized on screen by a graphical image icon of a file folder A folder can contain files and other folders format verb To prepare a blank disk for use with the computer s operating system Formatting creates a structure on the disk so the operating system can write information to the disk or read information from it frontside bus The primary pathway bus between the CPU and the com...

Page 172: ...y other line of pixels is refreshed Interlaced monitors take two passes to create a complete screen image Compare non interlaced internal device See device Internet The decentralized world wide network of computers that provides electronic mail the World Wide Web and other services See also World Wide Web K keyboard shortcut A key or combination of keys that you use to perform a task instead of us...

Page 173: ...disk into memory for processing local area network See LAN logical drive A section of a disk that is recognized by the operating system as a separate disk drive A system s logical drives may differ from its physical drives For example a single hard disk drive may be partitioned into two or more logical drives M memory Typically refers to the computer s main memory where programs are run and data i...

Page 174: ...company network or the Internet operating system A set of programs that controls how the computer works Examples of operating systems are the Windows Vista Windows 7 and Windows 8 operating systems optical disc drive A drive which reads plastic coated discs on which information is recorded digitally and uses a laser to read data music or videos P password A unique string of characters entered by a...

Page 175: ...ication utility properties The attributes of an object or device For example the properties of a file include the file s type size and creation date R RAM Random Access Memory Volatile memory that can be written to as well as read Volatile here means that information in RAM is lost when you turn off your computer This type of memory is used for your computer s main memory See also memory Compare R...

Page 176: ...on capability for content security select To highlight or otherwise specify text data or graphics with the intent to perform some operation on it shortcut See keyboard shortcut Sleep A feature of some Windows operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again software See prog...

Page 177: ... computer s USB port and functions as a portable hard drive They are smaller and more durable than an external hard drive because they do not contain any internal moving parts but have less storage capacity See also Universal Serial Bus USB utility A computer program designed to perform a narrowly focused operation or solve a specific problem Utilities are often related to computer system manageme...

Page 178: ...66 battery battery life 73 Call2Recycle 86 care 85 changing 82 charge indicator light 40 charge time 74 charger 74 charging 41 74 charging the real time clock RTC 75 conserving power 79 determine remaining power 77 disposal 86 indicator light 77 installation 84 low charge 78 maintaining 85 maximum capacity 73 monitoring power 40 76 power management 74 power options 78 real time clock RTC 74 rechar...

Page 179: ...ing 117 computing habits troubleshooting 151 computing tips 61 connecting AC adaptor 39 AC adaptor cord to DC IN 40 computer to a network 95 external device 55 HDMI compatible TV or display device 57 monitor 56 power cord cable 40 power source 40 cooling fan adequate ventilation 38 customize computer settings 58 D data entire system backup troubleshooting 153 desktop adding desktops 91 creating ne...

Page 180: ...s 161 display brightness 160 media buttons 161 Output Display switch 160 volume mute 161 Zoom Display resolution 162 Zoom In Out 162 function keys 63 H headphones using 96 I icon desktop 89 moving to desktop 89 Power 43 44 recycle bin 89 safety 28 Initial setup using your computer for the first time 41 installing a charged battery 84 internal storage drive recovery 45 Internet connecting 142 Inter...

Page 181: ...ne resources Toshiba 71 optical disc Auto Run feature 69 handling 69 inserting 68 playing optical media 69 positioning 68 recording optical media 69 removing with computer off 70 removing with computer on 70 optical disc drive components 67 drive in use indicator light 67 eject button 67 handling an optical disc 69 inserting an optical disc 68 manual eject hole 67 playing optical media 69 recordin...

Page 182: ...orage drive 45 reset your PC 49 restoring from a recovery drive 48 recycle bin icon 89 registering computer 43 removing an optical disc with computer on 70 and optical disc with computer off 70 battery from the computer 82 Restart computer 43 44 restart computer 44 restore points troubleshooting 152 runningcomputeronbatterypower 72 S safety computer 87 disposing of batteries 86 icons 28 precaution...

Page 183: ...traveling tips 87 troubleshoot Internet connection verify hardware 144 troubleshoot Internet connection verify network status 143 troubleshoot Internet connection verify TCP IP 146 troubleshooting 129 AC power light is blinking 118 battery light is blinking 119 bookmarked site not found 122 computer will not start 117 contacting Toshiba 156 corrupted damaged data files 132 data entire system backu...

Page 184: ...le enable 126 install external mouse 127 latest driver 128 power cycle 127 system restore 129 touchpad properties 129 uninstall reinstall driver 127 troubleshooting Web Camera System Recovery 136 system restore 135 testing 134 third party apps 136 uninstall reinstall driver 134 U updates downloading 147 USB Sleep and Charge cannot use 155 USB Wakeup function does not work 156 user password deletin...