Toshiba Satellite S70, User Manual

Page 1: ...User s Manual C70 C70t C70D C75 C75t C75D L70 L70t L70D L70Dt S70 S70t S70D S70Dt ...

Page 2: ...t checklist 2 1 Conventions 2 1 Using your computer for the first time 2 2 Turning off the power 2 8 Chapter 3 The Grand Tour Front with the display closed 3 1 Left side 3 2 Right side 3 3 Back 3 5 Underside 3 5 Front with the display open 3 6 Internal Hardware Components 3 9 Power Condition Descriptions 3 13 Chapter 4 Operating Basics Using the Touch Screen 4 1 Using the Touch Pad 4 2 The Keyboar...

Page 3: ...A Password Utility 5 6 TOSHIBA System Settings 5 9 USB Charge 5 10 TOSHIBA Media Player by sMedio TrueLink 5 12 TOSHIBA PC Health Monitor 5 14 System Recovery 5 15 Chapter 6 Troubleshooting Problem solving process 6 1 Hardware and system checklist 6 4 TOSHIBA support 6 14 Chapter 7 Appendix Specifications 7 1 AC Power Cord and Connectors 7 2 Information for Wireless Devices 7 4 Legal Footnotes 7 1...

Page 4: ...onversion to digital format alteration transfer of copied material and distribution on a network without the permission of the copyright owner is a violation of copyright or author s rights and is subject to civil damages or criminal action Please comply with copyright laws in making any reproduction from this manual Disclaimer This manual has been validated and reviewed for accuracy The instructi...

Page 5: ...Rights Reserved All other product names and service names in this manual may be trademarks or registered trademarks of their respective companies Regulatory Information FCC information FCC notice Declaration of Conformity Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules These limits are designed to prov...

Page 6: ...tion is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Contact Address TOSHIBA America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 1697 Telephone 949 583 3000 This information is only applicable for the countries regions w...

Page 7: ... in working environments other than the above mentioned Residential commercial and light industry environments For example the following environments are not approved Industrial Environments e g environments where a mains voltage of 380 V three phase is used Medical Environments Automotive Environments Aircraft Environments Any consequences resulting from the use of this product in working environ...

Page 8: ...ation is only valid for EU member States Disposal of products The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste Integrated batteries and accumulators can be disposed of with the product They will be separated at the recycling centres The black bar indicates that the product was placed on the market after August 13 2005...

Page 9: ...t stick depending on the country and region where you purchased REACH Compliance Statement The new European Union EU chemical regulation REACH Registration Evaluation Authorization and Restriction of Chemicals entered into force on 1 June 2007 TOSHIBA will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according ...

Page 10: ...UES The OpenSSL toolkit stays under a dual license i e both the conditions of the OpenSSL License and the original SSLeay license apply to the toolkit See below for the actual license texts Actually both licenses are BSD style Open Source licenses In case of any license issues related to OpenSSL please contact openssl core openssl org OpenSSL License Copyright c 1998 2011 The OpenSSL Project All r...

Page 11: ...ING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE This product includes cryptographic software written b...

Page 12: ...be left out if the rouines from the library being used are not cryptographic related 4 If you include any Windows specific code or a derivative thereof from the apps directory application code you must include an acknowledgement This product includes software written by Tim Hudson tjh cryptsoft com THIS SOFTWARE IS PROVIDED BY ERIC YOUNG AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NO...

Page 13: ...ode by pressing the power button Products that earn the ENERGY STAR prevent greenhouse gas emissions by meeting strict energy efficiency guidelines set by the US EPA and the EU Commission According to the EPA a computer meeting the new ENERGY STAR specifications will use between 20 and 50 less energy depending on how it is used Visit http www eu energystar org or http www energystar gov for more i...

Page 14: ... not try to open the enclosure Location of the Required Label Sample shown below Location of the label and manufacturing information may vary Precautions CAUTION This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT To use this model properly read the instruction manual carefully and keep this manual for your future reference In case of any trouble with this model ple...

Page 15: ...e system failure computer or AC adaptor damage or a fire possibly resulting in serious injury Creating a computer friendly environment Place the computer on a flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space around the computer and other equipment to provide adequate ventilation Otherwise they may overheat To keep your comput...

Page 16: ...ect it to any form of strong impact as this can damage the computer s components or otherwise cause it to malfunction Cleaning the computer To help ensure long trouble free operation keep the computer free of dust and dirt and use care with all liquids around it Be careful not to spill liquids into the computer If the computer does get wet turn the power off immediately and let the computer dry co...

Page 17: ...ot fall or hit anything Do not carry your computer by holding any of its protruding elements Mobile phones Please be aware that the use of mobile phones can interfere with the audio system The operation of the computer will not be impaired in any way but it is recommended that a minimum distance of 30cm is maintained between the computer and a mobile phone that is in use Instruction Manual for Saf...

Page 18: ...Please read A note is a hint or advice that helps you make best use of your equipment User s Manual 1 15 ...

Page 19: ...e Check to make sure you have all the following items TOSHIBA Portable Personal Computer AC adaptor and power cord 2 pin plug or 3 pin plug Documentation Quickstart Instruction Manual for Safety and Comfort Warranty information If any of the items are missing or damaged contact your dealer immediately Conventions This manual uses the following formats to describe identify and highlight terms and o...

Page 20: ...dows logo key on your keyboard to go to Start screen For detailed information please refer to the Windows Help and Support Using your computer for the first time Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer It is intended to help you be more comfortable and productive while using a notebook computer By following ...

Page 21: ...OSHIBA AC adaptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor Never plug the AC adaptor into a power source th...

Page 22: ...r base and AC adaptor s surface increase in temperature during normal use Always place your computer or AC adaptor on a flat and hard surface that is resistant to heat damage Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions 1 Connect the power cord to the AC adaptor Figure 2 1 Connecting the power cord to the AC adaptor 2 pin plug F...

Page 23: ...mum clarity Figure 2 4 Opening the display panel 1 1 Display panel Product appearance depends on the model you purchased Use reasonable care when opening and closing the display panel Opening it vigorously or slamming it shut could damage the computer Be careful not to open the display panel too far as this could put stress on the display panel s hinges and cause damage Do not press or push on the...

Page 24: ...Descriptions section for more information After you turn on the power for the first time do not turn it off until you have set up the operating system Volume cannot be adjusted during Windows Setup 1 Open the display panel 2 Press the computer s power button Figure 2 5 Turning on the power 1 1 Power button Initial setup The Windows 8 Startup Screen will be the first screen displayed when you turn ...

Page 25: ...computing tasks By pointing the mouse pointer to the upper or lower right corner of your screen you will find a list of charms Search Share Start Devices and Settings Search This Charm allows you to locate items on your computer It can help you find apps documents photos and your favorite music Share This Charm allows you to share music and photos with your favorite social Web sites Start This Cha...

Page 26: ...isk disc activity has stopped before removing the disk disc If you turn off the power while a disk disc is being accessed you may lose data or damage the disk Never turn off the power while an application is running Doing so could cause loss of data Never turn off the power disconnect an external storage device or remove storage media during data read write Doing so can cause data loss 3 Click the...

Page 27: ...g serious injury Before entering Sleep Mode be sure to save your data Do not switch to Sleep Mode while transferring data to external media such as USB devices memory media or other external memory devices as data will be lost Do not install or remove a memory module while the computer is in Sleep Mode The computer or the memory module could be damaged When the AC adaptor is connected the computer...

Page 28: ...ndicator will blink white If you are operating the computer on battery power you can lengthen the overall operating time by turning it off into Hibernation Mode Sleep Mode will consume more power while the computer is off Sleep Mode limitations Sleep Mode will not function under the following conditions Power is turned back on immediately after shutting down Memory circuits are exposed to static e...

Page 29: ...ibernation Mode follow the steps below 1 Click the Settings charm 2 Click Power and then select Hibernate In order to show Hibernate in Power menu you need to setup according to the following steps 1 Click Desktop Desktop Assist in taskbar Control Panel System and Security Power Options 2 Click Choose what the power button does or Choose what closing the lid does 3 Click Change settings that are c...

Page 30: ... the current data in memory to the Hard Disk Drive After you turn off the computer and the content of memory has been saved to the Hard Disk Drive turn off the power to any peripheral devices Do not turn the computer or devices back on immediately Wait a moment to let all capacitors fully discharge User s Manual 2 12 ...

Page 31: ...re shows the front of the computer with its display panel in the closed position Figure 3 1 Front of the computer with display panel closed 1 2 3 4 1 DC IN Battery indicator 3 Wireless communication indicator 2 Power indicator 4 Memory media slot Product appearance depends on the model you purchased DC IN Battery indicator The DC IN Battery indicator shows the condition of the DC IN and the batter...

Page 32: ...s staples and paper clips out of the Memory media slot Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Left side The following figure shows the left side of the computer Figure 3 2 The left side of the computer 1 2 3 4 1 DC IN 19V jack 3 Universal Serial Bus USB 2 0 port 2 Universal Serial Bus USB 2 0 port 4 Optical disc drive P...

Page 33: ...ause damage and fire possibly resulting in serious injury Optical disc drive The computer may be configured with a DVD Super Multi drive Blu ray Combo drive or Blu ray Writer drive 2 6GB and 5 2GB DVD RAM media cannot be read from or written to Right side The following figure shows the right side of computer Figure 3 3 The right side of the computer 9 7 8 1 3 2 4 5 6 1 Headphone jack 6 LAN jack 2 ...

Page 34: ...USB Legacy Emulation mode HDMI out port HDMI out port can connect with Type A connector HDMI cable LAN jack This jack lets you connect to a LAN The adaptor has built in support for Ethernet LAN 10 megabits per second 10BASE T or Fast Ethernet LAN 100 megabits per second 100BASE TX Some models are equipped with a Gigabit Ethernet LAN 1000 megabits per second 1000BASE T Refer to Operating Basics for...

Page 35: ...o the computer when the AC adaptor is not connected For more detailed information on the use and operation of the battery pack please refer to the Battery section Underside The following figures show the underside of the computer You should ensure that the display is closed before the computer is turned over to avoid causing any damage Figure 3 5 The underside of the computer 1 4 2 3 1 Battery loc...

Page 36: ...le system memory will be less than the installed memory modules Refer to the Additional memory module section Cooling vents The cooling vents help the processor to avoid overheating Do not block the cooling vents Keep foreign metal objects such as screws staples and paper clips out of the cooling vents Foreign metal objects can create a short circuit which can cause damage and fire possibly result...

Page 37: ...speakers 3 Web Camera LED 10 Power button 4 Web Camera 11 Touch Pad 5 Microphone 12 Touch Pad control button 6 Display screen 13 Touch Pad control button 7 Display hinges 14 Touch Pad ON OFF indicator Provided with some models Product appearance depends on the model you purchased Wireless communication antennas Some computers in this series are equipped with the Wireless LAN Bluetooth antennas Use...

Page 38: ...other soft cloth to clean the lens if it becomes dirty Display screen 41 3cm 17 3 LCD screen configured with the following resolutions HD 1600 horizontal x 900 vertical pixels FHD 1920 horizontal x 1080 vertical pixels Please be aware that when the computer is operating on the AC adaptor the image displayed on the internal screen will be somewhat brighter than when it operates on battery power Thi...

Page 39: ...ter and press the right button to display a menu or other function depending on the software you are using Touch Pad ON OFF indicator Double tap this indicator to enable disable the Touch Pad It also shows the status of the Touch Pad Enabled off Disabled glows white Internal Hardware Components This section describes the internal hardware components of your computer The actual specifications may v...

Page 40: ...egal Footnotes section Hard Disk Drive The capacity of the hard disk drive varies depending on the model To check which type of HDD is included in your model open the TOSHIBA PC Health Monitor utility by clicking Desktop Desktop Assist in taskbar Support Recovery PC Health Monitor and then click PC Information Please note that part of the hard disk s overall capacity is reserved as administration ...

Page 41: ...ode and uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed at a time Therefore software written for a given video mode will run on any computer that supports that mode Legal Footnote Graphics Processing Unit GPU For more information regarding Graphics Processing Unit GPU please refer to the Legal Footnotes section Graphics Control So...

Page 42: ...ain menu and then select NVIDIA Control Panel Help On Optimus models two kinds of Display Drivers are installed Intel HD Graphics Driver and NVIDIA Graphics Driver XXX XX Do not uninstall the display driver from Uninstall Program in the Control Panel If you have to uninstall the display driver please follow the steps below 1 Uninstall NVIDIA Graphics Driver XXX XX 2 Then uninstall Intel HD Graphic...

Page 43: ... be used if the computer is running under battery mode using the internal LCD display only The Vari Bright feature can be enabled in the AMD VISION Engine Control Center Catalyst Control Center You can access the center in the following way Right click on the desktop and click AMD VISION Engine Control Center Catalyst Control Center In this control panel 1 Select PowerPlay under Power 2 Select Ena...

Page 44: ...of the battery pack and the power status with the AC adaptor connected The following indicator conditions should be noted Flashing amber The battery charge is low The AC adaptor must be connected in order to recharge the battery Amber Indicates the AC adaptor is connected and the battery is charging White Indicates the AC adaptor is connected and the battery is fully charged No light Under any oth...

Page 45: ...be noted White Indicates power is being supplied to the computer and the computer is turned on Flashing white Indicates that the computer is in Sleep Mode and that there is sufficient power available AC adaptor or battery to maintain this condition No light Under any other conditions the indicator does not light User s Manual 3 15 ...

Page 46: ...ress your finger down and leave it there for a few seconds This will show information to help you learn more about an item or will open a menu specific to what you are doing Pinch or stretch Touch the screen or an item with two or more fingers and then move the fingers toward each other pinch or away from each other stretch This will show different levels of information or visually zooms in or out...

Page 47: ...the palm rest may support the following gestures Tap Tap once on the Touch Pad to activate an item such as an app Two Finger Tap Tap once on the Touch Pad with two fingers together to display a menu or other function depending on the software you are using Similar to right click Pinch or stretch Place two or more fingers down on the Touch Pad and move them toward each other pinch or away from each...

Page 48: ...uter is configured for with keyboards being available for numerous languages There are different types of keys specifically typewriter keys function keys soft keys Windows special keys and the keypad overlay Never remove the key caps on your keyboard Doing so could cause damage to the parts under the key caps Keyboard indicator The following figure shows the position of the CAPS LOCK indicator and...

Page 49: ...n mode Standard F1 F12 mode Function F1 FN F1 Launches the help file supplied with the software F2 FN F2 Decreases the computer s display panel brightness in individual steps F3 FN F3 Increases the computer s display panel brightness in individual steps F4 FN F4 Changes the active display device To use a simultaneous mode you must set the resolution of the internal display panel to match the resol...

Page 50: ... application To access it click Desktop Desktop Assist in taskbar Tools Utilities Function Key Windows special keys The keyboard provides two keys that have special functions in Windows the Windows Start Button key activates the Start screen while the application key has the same function as the secondary right mouse button This key activates the Windows Start screen This key has the same function...

Page 51: ...o drive supports BD ROM and BD ROM DL Blu ray Writer drive In addition to the above formats Blu ray Writer drive supports BD R BD R DL BD RE and BD RE DL Blu ray Writer drive BDXL In addition to the above formats Blu ray Writer drive BDXL supports BD R TL BD R QL and BD RE TL Some types and formats of DVD R DL and DVD R DL discs may be unreadable Using the optical disc drive The full size drive pr...

Page 52: ...ser lens or any portion of its surrounding casing as this could cause misalignment Prevent foreign objects from entering the drive Check the surface of the disc tray especially the area behind the front edge of the disc tray to make sure there are no such objects before closing the drive 4 Press gently at the center of the disc until you feel it click into place The disc should lie below the top o...

Page 53: ...e disc 3 Push the center of the disc tray to close it Press gently until it locks into place How to remove disc when the disc tray will not open Pressing the eject button will not open the disc tray when the computer power is off If the power is off you can open the disc tray by inserting a slender object about 20 mm such as a straightened paper clip into the manual eject hole near the eject butto...

Page 54: ... DL discs You can use the Blu ray Writer drive BDXL to write data to either CD R CD RW DVD R DVD R DL DVD RW DVD R DVD R DL DVD RW DVD RAM BD R BD R DL BD RE BD RE DL BD R TL BD R QL or BD RE TL discs When writing information to media using an optical drive you should always ensure that you connect the AC adaptor to a live electrical outlet It is possible that if data is written while powered by t...

Page 55: ...re writing or rewriting Based on TOSHIBA s limited compatibility testing we suggest the following manufacturers of disc media however it must be noted that disc quality can affect write or rewrite success rates Please also be aware that in no event does TOSHIBA guarantee the operation quality or performance of any disc CD R TAIYO YUDEN CO Ltd MITSUBISHI KAGAKU MEDIA CO LTD CD RW Multi Speed High S...

Page 56: ... Version 2 1 or Version 2 2 Panasonic Corporation for 3x and 5x speed media Hitachi Maxell Ltd for 3x and 5x speed media BD R Panasonic Corporation BD R DL Panasonic Corporation BD RE Panasonic Corporation BD RE DL Panasonic Corporation BD R TL TDK SHARP BD RE TL Panasonic Corporation Some types and formats of DVD R DL and DVD R DL discs may be unreadable Disc created in DVD R DL format4 Layer Jum...

Page 57: ...writing is completed If the media is of poor quality or is dirty or damaged writing or rewriting errors may occur Set the computer on a level surface and avoid places subject to vibration such as airplanes trains or cars In addition do not use the computer on an unstable surface such as a stand Keep mobile phones and other wireless communication devices away from the computer TOSHIBA VIDEO PLAYER ...

Page 58: ...EO PLAYER does not have a parental control function In order to protect copyrights the Windows Print Screen function is disabled when TOSHIBA VIDEO PLAYER is running Print Screen functions are disabled even when running other applications besides TOSHIBA VIDEO PLAYER and when TOSHIBA VIDEO PLAYER is minimized Please close the TOSHIBA VIDEO PLAYER to use the Print Screen function Carry out the inst...

Page 59: ...t TOSHIBA VIDEO PLAYER to start TOSHIBA VIDEO PLAYER Operating TOSHIBA VIDEO PLAYER Notes on Using TOSHIBA VIDEO PLAYER Screen display and available features may vary amongst videos and scenes If the menu is opened in the Display Area using the Control window s Top Menu or Menu buttons touch pad and mouse menu operations may not be able to be used Open TOSHIBA VIDEO PLAYER Manual TOSHIBA VIDEO PLA...

Page 60: ...on program recording errors In addition if pre scheduled recording starts during video playback it may cause video playback or television program recording errors Please view video during times when there is no recording prescheduled While playing a BD J title keyboard shortcut is ineffective Resume play function cannot be used with some discs on TOSHIBA Blu ray Disc Player The interactive functio...

Page 61: ...splay Area using the Control window s Top Menu or Menu buttons Touch Pad and mouse menu operations may not be able to be used Open TOSHIBA Blu ray Disc Player Manual TOSHIBA Blu ray Disc Player features and instructions are explained in details in TOSHIBA Blu ray Disc Player Manual Use the following procedure to open TOSHIBA Blu ray Disc Player Manual Press the F1 key when TOSHIBA Blu ray Disc Pla...

Page 62: ...ontent DVD or video file in 3D using real time 2Dto3D conversion Effect of 3D can be shown only on an external 3D devices connected via an HDMI output It cannot be shown on the internal display The 2Dto3D conversion function uses TOSHIBA s original algorithm to apply a 3D effect to your own 2D videos However note that this function does not provide the same video content as a video originally prov...

Page 63: ... Message Operate on Windows Operate on other applications Please make sure AC adapter is used when playing with the enabled 3D playback feature 3D playback occurs only in full screen size When you enable 3D playback the Video Display Window automatically enlarges to fullscreen size In order for 3D playback to work on external display TV you need a 3D enabled display TV that has an HDCP compliant H...

Page 64: ...t to the 2D content The Player is set by default in the 2D format By pressing the 2Dto3D conversion function button you decide to activate the 2Dto3D conversion function and therefore decide to watch your 2D content in 3D The Player will not run the 2Dto3D conversion function automatically Please see the warnings in this section as regards potential copyright infringement and confirm you have any ...

Page 65: ...n from or stop viewing and check your equipment settings if you can see doubly substituted video images or cannot feel the 3D stereoscopic effect when watching 3D video images Still if you cannot see correctly please refrain from or stop viewing Please refrain from or stop viewing if you feel ill or experience discomfort before or while watching 3D video images Please position yourself directly in...

Page 66: ...ly Real Time Clock RTC battery The Real Time Clock RTC battery provides power for the internal real time clock and calendar function and also maintains the system configuration while the computer is turned off If the RTC battery becomes completely discharged the system will lose this information and the real time clock and calendar will stop working You can change the Real Time Clock settings in t...

Page 67: ...lost Never remove the battery pack while the Wake up on LAN function is enabled as data will be lost Before you remove a battery pack disable the Wake up on LAN function Charging the batteries When the power in the battery pack becomes low the DC IN Battery indicator will flash amber to indicate that only a few minutes of battery power remain If you continue to use the computer while the DC IN Bat...

Page 68: ... 35 C 41 F to 95 F The battery is nearly completely discharged In this instance you should leave the AC adaptor connected for a few minutes and the battery should begin charging The DC IN Battery indicator may show a rapid decrease in battery operating time when you try to charge a battery under the following conditions The battery has not been used for a long time The battery has completely disch...

Page 69: ...nds on Processor speed Screen brightness System Sleep Mode System Hibernation Mode Display power off period Hard Disk Drive power off period How often and for how long you use the Hard Disk Drive and external disk drives for example optical disc How much charge the battery contained to begin with How you use optional devices such as a USB device to which the battery supplies power Whether you enab...

Page 70: ...ndicator flashes or there is some other warning to indicate a low battery condition go to Step 4 4 Connect the AC adaptor to the DC IN 19V jack of the computer and to a wall outlet that is supplying power The DC IN Battery indicator should glow amber to indicate that the battery pack is being charged however in the event that DC IN Battery indicator does not glow this indicates that power is not b...

Page 71: ... battery release latch and cause injuries Removing the battery pack To remove a discharged battery follow the steps as detailed below 1 Save your work 2 Click Power in the Settings charm and then click Shut down while holding down the SHIFT key ensure that the Power indicator is off 3 Remove all cables and peripherals that are connected to the computer 4 Close the display panel and turn the comput...

Page 72: ...e up on LAN is enabled The Wake up on LAN function consumes power even when the system is off Leave the AC adaptor connected while using this feature The Link speed 10 100 1000 megabits per second changes automatically depending on the network conditions connected device cable or noise and so on LAN cable types The computer must be configured properly before connecting to a LAN Logging onto a LAN ...

Page 73: ... into place Figure 4 7 Connecting the LAN cable 2 1 1 LAN jack 2 LAN cable 3 Plug the other end of the cable into a LAN hub connector or router Check with your LAN administrator and hardware or software vendor before using or configuring a network connection Additional memory module You can install additional memory into the computer in order to increase the amount of system memory that is availab...

Page 74: ...l memory modules To discharge your body s static electricity simply touch any metal close to you with bare hands Use a point size 0 Phillips screwdriver to remove and fasten the screws the use of an incorrect screwdriver can damage the screw heads Installing memory module To install memory module follow the steps as detailed below 1 Click Power in the Settings charm and then click Shut down while ...

Page 75: ...r fingernail or a thin object under the cover and lift it off Figure 4 8 Removing the memory module cover 2 1 1 Screw 2 Memory module cover Product appearance depends on the model you purchased User s Manual 4 30 ...

Page 76: ... fire possibly resulting in serious injury Do not touch the connectors on the memory module or on the computer Debris on the connectors may cause memory access problems The lower slot is reserved for the first memory module Use the upper slot for expanded memory If only one module is installed use the lower slot Align the grooves along the edges of the memory module with the locking tabs on the co...

Page 77: ...Removing memory module To remove the memory module follow the steps as detailed below 1 Click Power in the Settings charm and then click Shut down while holding down the SHIFT key ensure that the Power indicator is off 2 Remove the AC adaptor and all cables and peripherals connected to the computer 3 Close the display panel 4 Turn the computer upside down and remove the battery pack 5 Loosen the s...

Page 78: ...urchased 9 Seat the memory module cover in place and secure it with the screw Take care to ensure that the memory module cover is firmly closed 10 Install the battery pack 11 Turn the computer over Memory media The computer is equipped with a memory media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices such as di...

Page 79: ...r playback protected material on another computer or other device and you may not reproduce any copyrighted material except for your personal enjoyment Below is a simple explanation for distinguishing SD memory cards from SDHC memory cards and SDXC memory cards SD SDHC and SDXC memory cards appear the same externally However the logo on memory cards is different so pay careful attention to the log...

Page 80: ...r expose it to liquids or let it get dirty After using card return it to its case The card is designed so that it can be inserted only one way Do not try to force the card into the slot Do not leave a card partially inserted in the slot Press the card until you hear it click into place Set the write protect switch to the lock position if you do not want to record data Memory cards have a limited l...

Page 81: ...o not touch the metal contacts You could expose the storage area to static electricity which can destroy data Do not turn the computer off or switch to Sleep Mode or Hibernation Mode while files are being copied doing so may cause data to be lost Removing memory media The following instructions apply to all types of supported media devices To remove memory media follow the steps as detailed below ...

Page 82: ...etailed below 1 Connect the RGB cable to the External RGB monitor port Figure 4 14 Connecting the RGB cable to the External RGB monitor port 2 1 1 External RGB monitor port 2 RGB cable There are no fastening screws for an external monitor cable on the External RGB monitor port However external monitor cables which have connectors with fastening screws can still be used 2 Turn the external monitor ...

Page 83: ...e HDMI display device s power on Figure 4 15 Connecting the HDMI out port 1 2 1 HDMI out port 2 HDMI cable Please do not plug unplug an HDMI device under the following conditions The system is starting up The system is shutting down When you connect a television or external monitor to the HDMI port the display output device is set to HDMI When you unplug the HDMI cable and re plug it please wait a...

Page 84: ...skbar Control Panel 2 Click Appearance and Personalization 3 Click Display 4 Click Change display settings 5 Click Advanced settings 6 Click List All Modes 7 Select one of the mode at List All Modes Wireless display Some models support Intel Wireless Display Intel WiDi a wireless technology which utilizes Wi Fi to allow the computer to be wirelessly connected to external displays including TVs as ...

Page 85: ...orized removal or theft The computer has a security lock slot on its right side into which you can attach one end of the security cable while the other end attaches to a desk or similar object The methods used for attaching security cables differ from product to product Please refer to the instructions for the product you are using for more information Connecting the security lock In order to conn...

Page 86: ...click Desktop and right click on the speaker icon on the Taskbar and then select Open Volume Mixer from the sub menu To adjust the volume level of speakers or headphones move the Speakers slider To adjust the volume level of an application that you are using move the slider for the corresponding application Microphone Level Follow the steps below to change the microphone recording level 1 Right cl...

Page 87: ...ilizes advanced patented techniques to retrieve audio cues buried in the original source material and deliver immersive surround sound complete with deep rich bass and crystal clear dialog DTS Sound is provided with some models It provides the following features Immersive surround sound with bass and dialog enhancement Broad sweet spot with elevated sound image Improved volume output delivering ma...

Page 88: ... for example a 3D application or video playback you may see some disturbance flickering or frame dropping on your screen If that occurs adjust the resolution of display lowering it until the screen is displayed properly User s Manual 4 43 ...

Page 89: ...er to each utility s online manual help files or README TXT file if applicable All the utilities described here can be accessed from Desktop Desktop Assist in taskbar Furthermore some utilities can also be launched from Start screen and desktop shortcut TOSHIBA Desktop Assist TOSHIBA Desktop Assist is a graphical user interface that provides access to specific tools and TOSHIBA utilities and appli...

Page 90: ...details on Desktop Text Size utility and Split Screen utility see the help file TOSHIBA Password Utility This utility allows you to set a password in order to restrict access to the computer To access this utility click Desktop Desktop Assist in taskbar Tools Utilities Password Utility TOSHIBA System Settings This utility allows you to customize your hardware settings according to the way you work...

Page 91: ...lu ray Disc Player This software is provided for playback of Blu ray Disc It has an on screen interface and functions To start this utility click Desktop Desktop Assist in taskbar Media Entertainment TOSHIBA Blu ray Disc Player For details on how to use TOSHIBA Blu ray Disc Player see the help file TOSHIBA Media Player by sMedio TrueLink This software is a multimedia player which can be used to pl...

Page 92: ...is application recognizes the system and individual component serial numbers and will track specific activities related to their usage To access this utility click Desktop Desktop Assist in taskbar Support Recovery PC Health Monitor For details on TOSHIBA PC Health Monitor see the help file TOSHIBA Resolution Plug in for Windows Media Player The plug in lets you upconverts wmv and mp4 videos on Wi...

Page 93: ...Power on password Two levels of password security supervisor and user are available to prevent unauthorized access to your computer Intelligent power supply 1 A microprocessor in the computer s intelligent power supply detects the battery s charge automatically calculates the remaining battery capacity and protects electronic components from abnormal conditions such as a voltage overload from the ...

Page 94: ...ouse button or pressing the keyboard will wake up the computer Heat dispersal 1 To protect against overheating the processor is equipped with an internal temperature sensor which activates a cooling fan or lowers the processing speed if the computer s internal temperature rises to a certain level You are able to select whether to control this temperature by either turning on the fan first then if ...

Page 95: ...password enter from the keyboard character by character and do not enter as ASCII code or copy and paste the character string In addition ensure that the registered password is correct by outputting the character string to the password file When entering a password do not enter any characters for example or produced by pressing the SHIFT or ALT keys Delete button Click this button to delete a regi...

Page 96: ...t down or restarted the saved data may not be correctly reflected For more information on shutting down or restarting the computer refer to Turning on the power Supervisor Password If you set a Supervisor Password some functions might be restricted when a user logs on with the User Password To set a Supervisor Password Desktop Desktop Assist in taskbar Tools Utilities Password Utility Supervisor P...

Page 97: ...buttons OK Cancel and Apply OK Accepts your changes and closes the TOSHIBA System Settings window Cancel Closes the window without accepting your changes Apply Accepts all your changes without closing the TOSHIBA System Settings window Some options shown in grey are possible to confirm their status TOSHIBA System Settings screen may have the following tabs General Allows you to view the current BI...

Page 98: ...hutdown state To set USB Sleep and Charge feature click Desktop Desktop Assist in taskbar Tools Utilities System Settings Sleep and Charge Move the slider to enable or disable the Sleep and Charge function The Sleep and Charge function may not work with certain external devices even if they are compliant with the USB specification In those cases turn the power of the computer ON to charge the devi...

Page 99: ...ts Do not allow USB ports to come into contact with metal products for example when carrying the computer in your bag Your PC has multiple charging modes so that many different USB devices can be supported for Sleep and Charge function Auto Mode Default is suitable for a wide range of digital audio players While using Auto Mode your computer can supply USB bus power at maximum 2 0A to the compatib...

Page 100: ...ed On Disabled Conventional USB battery charge while PC is powered On The System ON CDP Charge Mode may not work with certain external devices even if they are compliant with the USB specifications In those cases use a USB port without USB Sleep and Charge function or disable System ON CDP Charge Mode It is recommended that AC adaptor be connected to the computer while supplying USB bus power DC5V...

Page 101: ...off Tap click the Refresh button on app commands to refresh the content displayed on Library Screen It won t be refreshed automatically If sleep hibernation shutdown or reboot operation is in process during uploading the files to SkyDrive the operation will not be properly completed This app doesn t support to playback content protected by DRM If you try to play DRM protected content with Resoluti...

Page 102: ... adaptor battery LCD fan HDD SSD sound volume wireless communication functionalities and USB information date of initial system use and also computer and device usage i e power settings battery temperature and recharging CPU memory backlight illumination time and temperatures for various devices The stored data uses a very small portion of the total hard disk capacity approximately 10MB or less pe...

Page 103: ...BA PC Health Monitor screen is displayed and the program will begin monitoring system functions and collecting information A message will be displayed if any changes which may interfere with the operation of the program are detected Follow the instructions displayed on screen in the message System Recovery There is a hidden partition allocated on the Hard Disk Drive for the System Recovery Options...

Page 104: ...ecovery image can be copied including disc media and USB Flash Memory Please note that some of the disc media may not be compatible with the optical disc drive connected to your computer You should therefore verify the optical disc drive supports the blank media you have chosen before proceeding USB Flash Memory will be formatted and all the data in the USB Flash Memory will be lost when proceedin...

Page 105: ...t Boot Mode option UEFI Boot in the BIOS setup utility before restoring 1 Load the Recovery Media into the Optical Disc Drive or insert the recovery USB Flash Memory into one available USB port 2 In the Settings charm click Power and then select Restart 3 Hold down the F12 key and then release this key one second after the computer is power on 4 Use the up and down cursor key to select the appropr...

Page 106: ...isk may be reformatted and all data may be lost 1 In the Settings charm click Power and then select Restart 2 Hold down 0 zero key and then release this key one second after the computer is power on 3 Select Troubleshoot 4 Select Reset your PC 5 Follow the on screen instructions to finish the recovery You can also perform the restoration through PC settings in the operating system 1 Click the Sett...

Page 107: ... in this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few may require help from TOSHIBA Support if you find you need to consult others be prepared to describe the problem in as much detail as possible Preliminary checklist You should always consider the simplest solution first the items detailed in this che...

Page 108: ...random characters Make a screenshot of the current display and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals Do any indicators light if so which ones what color are they and do they stay on or blink Write down...

Page 109: ...ing the power on again by pressing the power button Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To close a program that has stopped responding 1 Press CTRL ALT and DEL simultaneously once then cl...

Page 110: ...lick Power and then select Restart 2 Hold down the corresponding key and then release this key one second after the computer is power on 3 Follow the on screen instructions to proceed Hardware and system checklist This section discusses problems caused by your computer s hardware or attached peripherals Basic problems may occur in the following areas Power Keyboard Internal display panel Hard Disk...

Page 111: ...e power cord adaptor is firmly connected to the computer and a working power outlet Check the condition of the cord and terminals If the cord is frayed or damaged it should be replaced while if the terminals are soiled they should be cleaned with a clean cotton cloth If the AC adaptor still does not power the computer you should contact TOSHIBA Support Battery If you suspect a problem with the bat...

Page 112: ...n select Restart 2 Hold down the F2 key and then release this key one second after the computer is power on the BIOS setup utility will load 3 Set the date in the System Date field 4 Set the time in the System Time field 5 Press F10 a confirmation message will be displayed 6 Press the ENTER key the BIOS setup application will end and the computer will restart Keyboard Keyboard problems can be caus...

Page 113: ...re closing it Hard Disk Drive Problem Procedure Computer does not boot from Hard Disk Drive Check to see whether there is a disc in the optical disc drive if so remove it and try to start the computer again If this has no effect check the Boot Priority Options setting within the TOSHIBA System Settings Slow performance The files on the Hard Disk Drive may be fragmented in this instance you should ...

Page 114: ... Problem Procedure Memory media card error occurs Remove the memory media card from the computer and then reinsert it in order to ensure it is firmly connected If the problem persists then you should refer to the documentation supplied with your memory media card for further information You cannot write to a memory media card Remove the memory media card from the computer and check to ensure that ...

Page 115: ...ound Mouse 2 Within the Mouse Properties window click the Buttons tab 3 Set the double click speed as required and click OK The on screen pointer moves too fast or too slow In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Desktop Desktop Assist in taskbar Control Panel Hardware and Sound Mouse 2 Within the Mouse Pr...

Page 116: ...speed as required and click OK The on screen pointer moves too fast or too slow In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Desktop Desktop Assist in taskbar Control Panel Hardware and Sound Mouse 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as required and click O...

Page 117: ...ect an external device if some external devices are connected After that turn the power of the computer ON OFF to restore the function If this function can not be still used even if only one external device is connected stop using the external device because its current is over the acceptable value of this computer Some external devices may not be able to use the Sleep and Charge function In this ...

Page 118: ...n or change to disable Sleep and Charge function Sound system In addition to the information in this section please also refer to the documentation supplied with your audio device Problem Procedure No sound is heard Press the function keys to increase or decrease volume Check the software volume settings Please check to see if Mute is turned to Off Check to make sure the headphone connection is se...

Page 119: ...t will not display when the computer wakes up from Sleep Mode if the external monitor has been disconnected while in Sleep Mode To keep this from happening do not disconnect the external monitor while the computer is in Sleep or Hibernation Mode Remember to turn off the computer before disconnecting the external monitor When the display panel and an external monitor are set to clone mode and they ...

Page 120: ...nal Bluetooth device is turned on Check to ensure that no optional Bluetooth Adaptor is installed in the computer the built in Bluetooth hardware cannot operate simultaneously with another Bluetooth controller If you are still unable to resolve the problem contact TOSHIBA Support TOSHIBA support If you require any additional help using your computer or if you are having problems operating the comp...

Page 121: ...rt department for assistance Consult the reseller or dealer from where you purchased your computer and or software they are your best resource for current information and support TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related read the enclosed warranty booklet or visit www toshiba europe com on the Internet User s Manual 6 15 ...

Page 122: ...ers Approximately 413 0 w x 268 d x 30 66 33 05 h millimeters not including parts that extend beyond the main body Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 95 F 20 to 80 noncondensing Non operating 20 C 4 F to 60 C 140 F 10 to 90 noncondensing Wet bulb temperature 29 C maximum Conditions Altitude from sea level Operating 60 to 3 000 met...

Page 123: ...11 Reserved Reserved 12 SDA Data Signal I O 13 HSYNC Horizontal Sync Signal O 14 VSYNC Vertical Sync Signal O 15 SCL Data Clock Signal O I O I Input to computer I O O Output from computer AC Power Cord and Connectors The power cord s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country region in which it is used All c...

Page 124: ...ductors power cord must be VDE type H05VVH2 F or H03VVH2 F and for three conductors power cord must be VDE type H05VV F For the United States and Canada two pin plug configuration must be a 2 15P 250V or 1 15P 125V and three pin plug configuration must be 6 15P 250V or 5 15P 125V as designated in the U S National Electrical code handbook and the Canadian Electrical Code Part II The following illus...

Page 125: ...etooth Specification depending on the model you purchased as defined and approved by the Bluetooth Special Interest Group Logo certification with Bluetooth wireless technology as defined by the Bluetooth Special interest Group This Bluetooth product is not compatible with devices using Bluetooth Version 1 0B specifications The wireless devices have not completed verification of connection and oper...

Page 126: ...of the organization These situations may for example include Using the Wireless products equipment on board of airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged ...

Page 127: ...or cause the loss or destruction of stored data TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof Card Specifications Form Factor PCI Express Mini Card Compatibility IEEE 802 11 Standard for Wireless LANs Network Operating System Microsoft Windows Networking Media Access Protocol CSMA CA Collision Avoidance with Acknow...

Page 128: ...ence Bluetooth wireless technology has the following features Security Two advanced security mechanisms ensure a high level of security Authentication prevents access to critical data and makes it impossible to falsify the origin of a message Encryption prevents eavesdropping and maintains link privacy Worldwide operation The Bluetooth radio transmitter and receiver operate in the 2 4GHz band whic...

Page 129: ... own premises For public use a general authorization is required Luxembourg Implemented General authorization required for network and service supply Norway Implemented This subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny Alesund Russian Federation Only for indoor applications Restrictions for Use of 5150 5350MHz Frequencies in Europe Italy For pr...

Page 130: ...e used outside own premises Luxembourg Implemented General authorization required for network and service supply Russian Federation Limited e i r p 100mW Permitted to use only for indoor applications closed industrial and warehouse areas and on board aircraft 1 Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of ...

Page 131: ...ainst harmful interference in a residential installation Refer to the FCC information section for the detailed information The radiated output power of the Wireless device is far below the FCC radio frequency exposure limits Nevertheless the Wireless device shall be used in such a manner that the potential for human contact during normal operation is minimized In the usual operating configuration ...

Page 132: ...and specified low power radio station 1 Important notice The frequency bandwidth of this equipment may operate within the same range as industrial devices scientific devices medical devices microwave ovens licensed radio stations and non licensed specified low power radio stations for mobile object identification systems RFID used in factory production lines Other Radio Stations 1 Before using thi...

Page 133: ... SS modulation 3 1 The interference range of this equipment is less than 10m 4 This equipment uses a frequency bandwidth from 2 400 MHz to 2 483 5 MHz It is impossible to avoid the band of mobile object identification systems 4 About the JEITA 5GHz Wireless LAN supports W52 W53 W56 Channel Device Authorization This device obtains the Technical Regulation Conformity Certification and it belongs to ...

Page 134: ... install the embedded wireless module into other device Radio approvals for wireless devices This equipment is approved to the radio standard by the countries regions in the following table If you use this equipment in the countries regions which are not listed in the table blow please contact TOSHIBA Support As of March 2013 Austria Belgium Bulgaria Canada Cyprus Czech Rep Denmark Estonia Finland...

Page 135: ...el use of computer at temperatures outside the range of 5 C to 30 C 41 F to 86 F or 25 C 77 F at high altitude all temperature references are approximate and may vary depending on the specific computer model please refer to your computer documentation or visit the TOSHIBA website at www pcsupport toshiba com for details CPU performance may also vary from specifications due to design configuration ...

Page 136: ... only Computers configured with a 64 bit operating system can address 4 GB or more of system memory Battery Life Battery life may vary considerably depending on product model configuration applications power management settings and features utilized as well as the natural performance variations produced by the design of individual components Published battery life numbers are achieved on select mo...

Page 137: ...ing in AC power mode and may decrease considerably when operating in battery power mode Total Available Graphics Memory is the total of as applicable Dedicated Video Memory System Video Memory and Shared System Memory Shared System Memory will vary depending on system memory size and other factors Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN ca...

Page 138: ...oling vents 3 4 3 6 3 9 D DC IN indicator 3 1 DC IN Battery indicator 3 14 Display automatic power off 5 5 hinges 3 8 opening 2 5 screen 3 8 Display controller 3 11 Documentation list 2 1 Dual Pointing Device Touch Pad 6 9 DVD Super Multi drive using writing E Equipment checklist 2 1 External monitor problems 6 13 H Hard disk drive automatic power off 5 5 HDMI out port 3 4 K Keyboard function keys...

Page 139: ...nel on off 5 5 Shut Down mode 2 8 Sleep Mode 2 9 turning off 2 8 turning on 2 6 Problems AC power 6 5 Analyzing the problem 6 2 Battery 6 5 Dual Pointing device 6 8 External monitor 6 13 Hardware and system checklist 6 4 HDD 6 7 Internal display panel 6 7 Keyboard 6 6 Memory Media Card 6 8 Overheating power down 6 5 Power 6 4 Real Time Clock 6 6 Sound system 6 12 TOSHIBA support 6 14 Touch Pad 6 9...

Page 140: ...g 2 9 System automatic 5 5 Sound system problems 6 12 T TOSHIBA Desktop Assist 5 1 U USB device problems 6 10 V Video mode 4 42 Video RAM 3 11 W Web Camera 3 8 Wireless communication 7 5 User s Manual Index 3 ...