User’s Manual
9-14
Troubleshooting
Wireless LAN
If the following procedures do not restore LAN access, consult your LAN
administrator. For more information on wireless communication, refer to
.
Express Card
Refer also to Chapter 8,
.
TOSHIBA support
If you require any additional help using your computer or if you are having
problems operating the computer, you may need to contact TOSHIBA for
additional technical assistance.
Before you call
Some problems you experience may be related to software or the operating
system, it is important to investigate other sources of assistance first.
Before contacting TOSHIBA, try the following:
■
Review troubleshooting sections in the documentation for software and
peripheral devices.
■
If a problem occurs when you are running software applications, consult
the software documentation for troubleshooting suggestions. Call the
software company’s technical support for assistance.
■
Consult the dealer you purchased your computer and/or software from.
They are your best sources for current information and support.
Problem
Procedure
Cannot access Wireless
LAN
Make sure the computer's wireless
communication switch is set to on.
If problems persist, contact your LAN
administrator.
The Wireless LAN feature is not available on all models.
Problem
Procedure
Express Card error
occurs
Reseat the Express Card to make sure it is firmly
connected.
Make sure the connection between the external
device and the card is firm.
Check the card’s documentation.
If problems persist, contact your dealer.