Toshiba Strata AirLink DK40i Brochure & Specs Download | Manualshive

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S T R A T A

Big Telecommunication Capabilities
for Small and Medium Businesses

DK14

&

DK40i

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Summary of Contents for Strata AirLink DK40i

Page 1: ...S T R A T A Big Telecommunication Capabilities for Small and Medium Businesses DK1 4 DK40i ...

Page 2: ...Strata DK delivers the scalability you need to assure maximum communication productivity today and as your business grows ...

Page 3: ...n The Strata DK40i system is specially designed to automatically distribute inbound calls among groups of call handling agents By managing your call center with Strata DK40i s advanced tools you ll enable your employees to focus on their core responsibilities maximizing their productivity and customer service quality The system s scalable design lets you start small and add more capacity and featu...

Page 4: ...alling Number Identification Services CNIS and Dialed Number Identification Service DNIS Voice over Internet Protocol VoIP Enables your multiple offices to cost effectively share applications and provide consistently high customer service Voice and fax calls between your main and branch offices are carried via the Internet or your private intranet eliminating long distance toll charges between the...

Page 5: ...By transmitting all your communication media over one network you ll get the most out of your communication system while saving money and enhancing productivity Cost and Increases Productivity twork ...

Page 6: ...p you effectively manage your operations now and in the future Easy to use interface assures that your employees will get the most out of the system s capabilities LCD feature prompting makes feature access and use easier by displaying simple clear instructions on the telephone s LCD screen Reduces training time and makes sophisticated features less intimidating User programmable buttons automatic...

Page 7: ...ly trunk line or long distance carrier Connects seamlessly to high speed digital services No reprogramming when you move a telephone from one location to another Conveniently program your system and test hardware from remote locations Together these important capabilities will enable your Strata DK system to continue providing the ultimate cost effective communication solution for many years to co...

Page 8: ... type of call on the telephone s LCD display Caller ID Displays the caller s name telephone number and customer profile from your database with CTI applica tions Your employees will be fully prepared to handle calls with maximum effectiveness and provide personalized customer service Off Hook Call Announce Ensures that important calls aren t missed Enables a station to converse with another busy s...

Page 9: ...all your telephones to use BRI lines for incoming and outgoing calls Computer Telephony Integration CTI Industry Standard CTI Strata DK systems fully support Microsoft TAPI the industry standard method of Computer Telephony Integration enabling you to enjoy the full range of advanced benefits CTI can offer Caller ID Applications Caller Identification and automatic retrieval of customer profile dat...

Page 10: ...aling Non Blocking Intercom Off Premises Stations Optional Outgoing Call Restriction Page Interface 4 Zones Optional on DK40i Pooled CO Lines Power Failure Transfer Privacy Non Privacy Relay Service Optional Door Lock Control External Page Control DK40i only Music On Hold Source Control Night Relay Service Remote Administration Maintenance Optional Reserve Power Standard Telephone Compatibility wi...

Page 11: ...Assignment Voice or Tone Signaling DISA Security Code Revision Distinctive LED Indicators I Called I Hold I Use Do Not Disturb Do Not Disturb Override Door Lock Control Door Phones DP DTMF Mode Change Dual Color LEDs Exclusive Hold Executive Override Break In Executive Override Blocking Flash Button CTX PBX Transfer or CO Dial Tone Recall Handsfree Answerback Intercom Headset Interface Optional He...

Page 12: ...trata DK systems reflect our commitment to designing and manufacturing telecommunication systems that will help our customers be successful today and for many years to come That s why for over 100 years businesses have trusted Toshiba a worldwide leader in business telecommunication systems Quality and reliability you can depend on Like all Toshiba telecommunication products the Strata DK is desig...

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