Strata DK I&M 6/00
15-1
Comput
er
T
e
lepho
ny
Integra
tion
Computer Telephony Integration
15
This chapter gives you information about Computer Telephony Integration (CTI). Currently, it
includes procedures for using a Personal Computer Interface Unit (RPCI-DI) for Telephony
Application Programming Interface (TAPI) running under both Microsoft® Windows® 95,
Windows 3.1 and Windows 3.11 for Workgroups.
About Strata DK and TAPI
The Telephony Specification was jointly developed and copyrighted by Intel® and Microsoft. It
consists of both TAPI, used by applications, and the Telephony Service Provider Interface (TSPI),
implemented by other service providers.
Toshiba provides the TAPI connection through a Strata DKT2000-series telephone with a modified
Data Interface Unit. The Personal Computer Interface Unit (RPCI-DI) for TAPI integrates into the
bottom base of a 2000-series telephone.
There are two separate modes of operation for the Toshiba TSPI depending on the type of Strata
DK telephone system that the DKT/RPCI-DI is connected to. Toshiba’s TSPI is configured using
the Telephony icon installed as part of TAPI in the Microsoft Windows Control Panel.
Windows Telephony is a component of Windows Open Services Architecture. This architecture
provides telephony services when connected to many different telephone switches. Therefore, an
application needs to know only the definition of the API (Application Program Interface) and not
its implementation.
The Strata DK TAPI Service Provider (DK TSPI) comes with each RPCI-DI. This device, along
with this software module, allows a Windows-based PC to interconnect with the phone system for
receiving and making calls. Any TAPI-compliant PC software becomes compatible with Strata DK
systems.
The disk set also contains a “middleware” software known as StrataLink. This application enables
other Windows-based software to also work with Strata DK systems.
Requirements
To use TAPI with the DKT Service Provider, you must have an IBM-compatible PC with 8 MB
RAM, running:
♦
Windows 95, Windows 3.1 or Windows for Workgroups 3.11.
♦
Microsoft TAPI installed. (Most TAPI applications automatically install TAPI as part of the
normal installation process.)
Summary of Contents for Strata AirLink DK40i
Page 22: ...Introduction Related Documents Media xx Strata DK I M 6 00 ...
Page 48: ...DK14 Installation DK14 Wiring Diagrams 1 26 Strata DK I M 6 00 ...
Page 220: ...DK424 Installation Remote Cabinet Installation Instructions 5 68 Strata DK I M 6 00 ...
Page 262: ...DK424i Configuration Primary Reserve Power Cabinet Hardware 6 42 Strata DK I M 6 00 ...
Page 450: ...Universal Slot PCB Wiring Option Interface PCB Wiring Diagrams 10 42 Strata DK I M 6 00 ...
Page 592: ...Peripheral Installation Enhanced 911 Service E911 12 84 Strata DK I M 6 00 ...
Page 616: ...ACD Installation Spectrum Electronic Wall Boards 13 24 Strata DK I M 6 00 ...
Page 634: ...Fault Finding Fault Isolation Flowcharts 14 18 Strata DK I M 6 00 ...
Page 704: ...ISDN Interfaces ISDN Disconnect Cause Code 16 54 Strata DK I M 6 00 ...