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TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (

TAIS

)

Telecommunication Systems Division License Agreement

IMPORTANT: THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND TAIS. CAREFULLY READ THIS LICENSE AGREEMENT. USE OF ANY 
SOFTWARE OR ANY RELATED INFORMATION (COLLECTIVELY, “SOFTWARE”) INSTALLED ON OR SHIPPED WITH A TAIS DIGITAL SOLUTIONS PRODUCT OR OTHERWISE MADE AVAILABLE TO 
YOU BY TAIS IN WHATEVER FORM OR MEDIA, WILL CONSTITUTE YOUR ACCEPTANCE OF THESE TERMS, UNLESS SEPARATE TERMS ARE PROVIDED BY THE SOFTWARE SUPPLIER. IF 
YOU DO NOT AGREE WITH THE TERMS OF THIS LICENSE AGREEMENT, DO NOT INSTALL, COPY OR USE THE SOFTWARE AND PROMPTLY RETURN IT TO THE LOCATION FROM WHICH YOU 
OBTAINED IT IN ACCORDANCE WITH APPLICABLE RETURN POLICIES. EXCEPT AS OTHERWISE AUTHORIZED IN WRITING BY TAIS, THIS SOFTWARE IS LICENSED FOR DISTRIBUTION 
THROUGH TAIS AUTHORIZED CHANNELS ONLY TO END-USERS PURSUANT TO THIS LICENSE AGREEMENT.

1. License Grant. The Software is not sold; it is licensed upon payment of applicable charges. TAIS grants to you a personal, non-transferable and non-exclusive right to use the copy of the Software 
provided under this License Agreement. You agree you will not copy the Software except as necessary to use it on one TAIS system at a time at one location. Modifying, translating, renting, copying, 
distributing, printing, sublicensing, transferring or assigning all or part of the Software, or any rights granted hereunder, to any other persons and removing any proprietary notices, labels or marks from the 
Software is strictly prohibited except as permitted by applicable law; you agree violation of such restrictions will cause irreparable harm to TAIS and provide grounds for injunctive relief, without notice, 
against you or any other person in possession of the Software. You and any other person whose possession of the software violates this License Agreement shall promptly surrender possession of the 
Software to TAIS, upon demand. Furthermore, you hereby agree not to create derivative works based on the Software. TAIS reserves the right to terminate this license and to immediately repossess the 
software in the event that you or any other person violates this License Agreement. Execution of the Software for any additional capabilities require a valid run-time license.

2. Intellectual Property. You acknowledge that no title to the intellectual property in the Software is transferred to you. You further acknowledge that title and full ownership rights to the Software will remain 
the exclusive property of TAIS and/or its suppliers, and you will not acquire any rights to the Software, except the license expressly set forth above. You will not remove or change any proprietary notices 
contained in or on the Software. The Software is protected under US patent, copyright, trade secret, and/or other proprietary laws, as well as international treaties. Any transfer, use, or copying of the 
software in violation of the License Agreement constitutes copyright infringement. You are hereby on notice that any transfer, use, or copying of the Software in violation of this License Agreement constitutes 
a willful infringement of copyright.

3. No Reverse Engineering. You agree that you will not attempt, and if you employ employees or engage contractors, you will use your best efforts to prevent your employees and contractors from 
attempting to reverse compile, reverse engineer, modify, translate or disassemble the Software in whole or in part. Any failure to comply with the above or any other terms and conditions contained herein 
will result in the automatic termination of this license and the reversion of the rights granted hereunder back to TAIS.

4. Limited Warranty. THE SOFTWARE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TAIS AND ITS SUPPLIERS 
DISCLAIM ALL WARRANTIES WITH REGARD TO THE SOFTWARE, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE WARRANTY OF NON-INFRINGEMENT OF THIRD 
PARTY RIGHTS, THE WARRANTY OF YEAR 2000 COMPLIANCE, AND THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS 
TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH YOU. NEITHER TAIS NOR ITS SUPPLIERS WARRANT THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET 
YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE. HOWEVER, TAIS WARRANTS THAT ANY MEDIA ON WHICH THE 
SOFTWARE IS FURNISHED IS FREE FROM DEFECTS IN MATERIAL AND WORKMANSHIP UNDER NORMAL USE FOR A PERIOD OF NINETY (90) DAYS FROM THE DATE OF DELIVERY TO 
YOU.

5. Limitation Of Liability. TAIS’ ENTIRE LIABILITY AND YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LICENSE AGREEMENT SHALL BE AT TAIS’ OPTION REPLACEMENT OF THE MEDIA OR 
REFUND OF THE PRICE PAID. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TAIS OR ITS SUPPLIERS BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, 
SPECIAL, INCIDENTAL OR INDIRECT DAMAGES FOR PERSONAL INJURY, LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION/DATA, OR ANY 
OTHER PECUNIARY LOSS OF ANY KIND ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE, EVEN IF TAIS OR ITS SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF 
SUCH DAMAGES. IN NO EVENT SHALL TAIS OR ITS SUPPLIERS BE LIABLE FOR ANY CLAIM BY A THIRD PARTY.

6. State/Jurisdiction Laws. SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY MAY LAST, OR 
THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SUCH LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU 
SPECIFIC RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE/JURISDICTION TO STATE/JURISDICTION.

7. Export Laws. This License Agreement involves products and/or technical data that may be controlled under the United States Export Administration Regulations and may be subject to the approval of the 
United States Department of Commerce prior to export. Any export, directly or indirectly, in contravention of the United States Export Administration Regulations, or any other applicable law, regulation or 
order, is prohibited. 

8. Governing Law. This License Agreement will be governed by the laws of the State of California, United States of America, excluding its conflict of law provisions.

9. United States Government Restricted Rights. The Software is provided with Restricted Rights. The Software and other materials provided hereunder constitute Commercial Computer Software and 
Software Documentation and Technical Data related to Commercial Items.  Consistent with F.A.R. 12.211 and 12.212 they are licensed to the U.S. Government under, and the U.S. Government’s rights 
therein are restricted pursuant to, the vendor’s commercial license. 

10. Severability. If any provision of this License Agreement shall be held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions hereof shall not in any way 
be affected or impaired.

11. No Waiver. No waiver of any breach of any provision of this License Agreement shall constitute a waiver of any prior, concurrent or subsequent breach of the same or any other provisions hereof, and no 
waiver shall be effective unless made in writing and signed by an authorized representative of the waiving party.

12. Supplier Software. The Software may include certain software provided by TAIS suppliers. In such event, you agree that such supplier may be designated by TAIS as a third party beneficiary of TAIS with 
rights to enforce the Agreement with respect to supplier’s software.

YOU ACKNOWLEDGE THAT YOU HAVE READ THIS LICENSE AGREEMENT AND THAT YOU UNDERSTAND ITS PROVISIONS. YOU AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. YOU 
FURTHER AGREE THAT THIS LICENSE AGREEMENT CONTAINS THE COMPLETE AND EXCLUSIVE AGREEMENT BETWEEN YOU AND TAIS AND SUPERSEDES ANY PROPOSAL OR PRIOR 
AGREEMENT, ORAL OR WRITTEN, OR ANY OTHER COMMUNICATION RELATING TO THE SUBJECT MATTER OF THIS LICENSE AGREEMENT.

Toshiba America Information Systems, Inc.
Telecommunication Systems Division
9740 Irvine Boulevard
Irvine, California 92618-1697 
United States of America

DSD 020905

5932

Summary of Contents for Strata CIX LVMU

Page 1: ...sing System LVMU Installation and Programming Guide Title Page Effective July 1 2017 all Telecom product ordering maintenance warranty and support obligations have been transferred to Mitel Networks Inc March 2008 ...

Page 2: ... loss of revenues or profits loss of goodwill inconvenience or exemplary special incidental indirect or consequential damages whatsoever or claims of third parties regardless of the form of any claim that may result from the use of this document THE SPECIFICATIONS AND INFORMATION PROVIDED HEREIN ARE FOR INFORMATIONAL PURPOSES ONLY AND ARE NOT A WARRANTY OF ACTUAL PERFORMANCE WHETHER EXPRESSED OR I...

Page 3: ...Y RIGHTS THE WARRANTY OF YEAR 2000 COMPLIANCE AND THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH YOU NEITHER TAIS NOR ITS SUPPLIERS WARRANT THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE HOWEVER...

Page 4: ...g the malfunc tion by TAIS or its authorized dealer with new or refurbished parts at their option If TAIS or one of its autho rized dealers does not replace or repair such parts the retail customer s sole remedy will be a refund of the price charged by TAIS to its dealers for such parts as are proven to be defective and which are returned to TAIS through one of its authorized dealers within the wa...

Page 5: ...Systems 6 Local Access 8 Remote Access 8 Toshiba Plug and Play 9 Telephone System Configuration 10 Stratagy System Configuration 10 LVMU Playback Audio Level Adjustment 12 Chapter 3 Maintenance Tools 17 Backup Utility 17 Restore Utility 20 Upgrade the LVMU Software 21 Retrieve Trace File 22 Filecopy 23 Shut Down the LVMU 23 Methods of Shutdown 23 Diagnostics 25 ...

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Page 7: ...MU using Stratagy UAdmin 2 1 Stratagy UAdmin Release 2 software is compatible with the LVMU GVMU IPV8 and Stratagy DK R3 X UAdmin does not support Release 2 Stratagy DK systems Local Administration You ll need a PC 5MB hard drive space and 580KB free RAM You ll also need Toshiba s PPTC 9 to connect your PC to the LVMU Remote modem Administration Use UAdmin software with the internal soft 33 6Kbps ...

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Page 9: ...nt versions on the Toshiba FYI web site or in print To find the most current version check the version date in the Publication Information on the back of the document s title page You can find additional detailed information about Stratagy in the following companion documents Stratagy Voice Processing General Description provides a system overview available hardware and features of the Stratagy sy...

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Page 11: ...ge in the voice mailbox and intercept the call Bilingual Language Support English and Spanish Voice Mail LCD Feature Prompting with Soft Key Operation English and Spanish Onboard remote maintenance modem AMDS1A Remote software update and prompt update capability Embedded Backup and Restore utility Stores Names Greetings Mailbox numbers and all other database parameters There is a RS232 maintenance...

Page 12: ...ware for maintenance and other functions More specifically this chapter discusses Access UADM2 Admin Compares the two methods for accessing the UADM2 Admin software locally or remotely Local Access Access UADM2 Admin software via a cable connecting the LVMU with a portable or desktop PC Remote Access Access LVMU via a modem from a portable or desktop PC System Startup How the Strata CIX voice proc...

Page 13: ...hen transporting system hardware CAUTION You will be handling the LVMU when it is most fragile unpacked and exposed The LVMU if handled properly will give long reliable service To ensure that the unit is not damaged during installation or maintenance follow these precautions Damage may not always be immediately evident e g no physical damage on the outside of the unit and system failure may result...

Page 14: ...LVMU Installation Guide 03 06 Figure 1 LVMU Circuit Card Battery Jumper CH7 CH1 CH8 Language Selection Status CH6 CH5 CH4 CH3 CH2 Serial cable connector Built in modem OFF English ON Spanish Strap shown in ON position SW1 SW2 SW3 ...

Page 15: ...t the LVMU ports are configured as follows The station type is enabled for SLT working FB 02 The circuit type is set to Voice Mail FB 03 The display DN FB 15 is set to that of the number assigned to the Pilot Hunt Group that the LVMU ports will be assigned to 4 Set up the Pilot Hunt Group for the LVMU Voice Mail ports CIX Program 209 Group Tab Ensure the following The Pilot Number FB 02 matches th...

Page 16: ...Automatic as required 10 Optional Set up Voice Mail Call Monitor Code 870 feature to any flexible key CIX Program 205 Step 1 Shut Down Strata CIX Turn off the main power switch to the Strata CIX system Step 2 Install the LVMU Strata CIX Systems CAUTION See cautions under Step 1 Unpack and Inspect the LVMU on Page 3 before proceeding 1 Set the battery jumper to the ON position The jumper is located...

Page 17: ...xtension of the person you wish to reach greeting 1 in User ID mailbox 991 Install Admin Software UAdmin 2 1 Note Loading the Admin software can be done before after connecting the Admin PC to the LVMU The Admin PC connected to the LVMU must meet the following specifications IBM compatible 3 5 1 44 high density floppy disk drive optional Hard drive with a minimum of 5MB of available disk space 580...

Page 18: ...he auto attendant Manual Dialing Mode an operator must transfer the call to the auto attendant Note Manual dialing requires a standard telephone be connected to the Admin PC modem Direct Dialing Mode Type the telephone number plus 993 50 digits maximum Do not use dashes e g 9 9054703500 993 Press Enter Each comma produces a pause of about two seconds Five commas will pause the dialing for about 10...

Page 19: ...e do not use this function Instead set the pbx_type parameter in the Stratagy System Configuration screen Selecting this function Changes all the settings to the new Toshiba telephone system default values Deletes any User ID mailbox customizations Installs the LVMU default mailboxes Note Existing messages and mailbox greetings are not deleted when Plug and Play is selected For example if Mailbox ...

Page 20: ...nge the LVMU s system options and parameters Most Stratagy System Configuration options do not require modification We recommend that you modify the system password immediately All other options have default values but can be modified as required Configure the LVMU Software 1 From the Tools menu press 6 The system configuration file displays The parameters are listed in alphabetical order 2 Make c...

Page 21: ...rogram the Mailboxes Program the User mailboxes for the customer s application Step 9 Program the Applications Note See the Stratagy Installation Maintenance manual on OPGONLINE for details Step 10 Optional Back up Database Mailbox Names and Greetings When you finish the installation process we recommend you back up your new database mailbox names and greetings See Backup Utility on page 17 for in...

Page 22: ...tation assignment window 3 Make sure the equipment number shows the slot number the LVMU1A is programmed into 4 Use eManager to find an idle PAD group number by the following operation Go to Advanced Configuration System PAD Table then click on PAD Group Table View You will see following window This procedure uses PAD group 1 as am example Use a PAD group for the LVMU1A that has not been assigned ...

Page 23: ...U Playback Audio Level Adjustment LVMU Installation Guide 03 06 13 11 Fill PAD value in the PAD table Open PAD values table of view by clicking the PAD Values Table View icon The PAD values table view window will open ...

Page 24: ...tment 14 LVMU Installation Guide 03 06 12 Fill PAD values in the boxes which are red circled in below You can change a PAD value by clicking the box and selecting arrow up or down When done click the submit button in PAD values table view window ...

Page 25: ... 14 Check voice levels at IPT stations From IPT phone call VM pilot number and hear the prompt The prompt level should be same level as DKT s prompt Repeat until all LVMU1A ports are confirmed If you hear a high or low prompt level please make sure the correct PAD group and PAD table are assigned End of PAD level adjustment ...

Page 26: ... This function consists of multiple shutdown options Shutdown and Restart Current Version Shutdown and Trace Current Version Shutdown and Start New Version Shutdown and Start Old Version Shutdown Scandisk and Restart Shutdown and Stop for Power off and Backup and shutdown for power off This final option can take 32 minutes Diagnostics The LVMU has powerful troubleshooting tools The following three...

Page 27: ...vises that you perform the Backup Utility on site Tools Menu select menu item Backup Utility Stratagy System Configuration Edit Telephone Systems Dial Codes select dial codes Upgrade Stratagy Software Toshiba Plug and Play Restore Utility Edit System Integration Patterns Retrieve Trace File Filecopy Telephone System Configuration Parameters 7404_A Strata CIX40 Strata CIX40 w SMDI Strata CIX 100 St...

Page 28: ...ss UAdmin asks if the calls can be terminated If call termination is selected any current connection is disconnected and all ports are commanded to go off hook to prevent any further calls If call termination is denied the Backup or Restore procedure is halted If the connection between the Admin PC to the LVMU is lost communication can be re established by simply shutting down and restarting UAdmi...

Page 29: ...ed Backup time shown on your screen use the calculations shown below to estimate the required hard drive space Transmitting at Bytes Per Second bps written to hard drive 9600 bps800 bytes 4800 bps400 bytes 2400 bps200 bytes Example If UAdmin displays a five minute backup time and communication is at 9600 bps then 5 minutes 300 seconds 300 seconds x 800 bytes 240 000 bytes BPS values are not exact ...

Page 30: ...ent directory type over the default Press Enter Notes l Restoring files from the Admin PC s floppy disk drive is not supported l Be sure to enter the complete path including the drive letter 4 Optional If you entered selection 2 Restore Names Greetings in Step 2 you are asked to enter a beginning and ending mailbox number Press Enter after each entry Note Leaving both fields blank defines all mail...

Page 31: ...rect set of files obtained from Toshiba CAUTION Because of possible errors that can be induced through the telephone network Toshiba advises that you perform the Upgrade Utility on site 1 From the Tools menu press 3 The Upgrade screen displays shown at right 2 Copy the upgrade files to the C UADMIN21 folder 3 The default directory is A Your Admin PC uses a different drive change it to C UADMIN21 P...

Page 32: ...e directory where you want to copy the file The default is C UADMIN21 If you need a different directory type over the default Press Enter Be sure to enter the complete path If the directory already exists you are given the option of entering a new directory or overwriting the file The Trace Filter Setup screen displays 4 Select the items you want included in the TRACE OUT file Refer to the field d...

Page 33: ...e if necessary and the file name Note If a directory name is not entered Filecopy assigns the destination for the file to the Stratagy or UAdmin directory 7 Press Enter when finished While the LVMU copies the file a dialogue status box displays shown at right When the copy is complete this status box displays shown right 8 Press any key to continue Note Do not enter a drive letter when the Copy Fr...

Page 34: ...ess Alt S to save the changes To shut down the LVMU using the telephone dial pad 1 From the telephone dial pad call the LVMU Once you dial into the LVMU the system answers with the enter your security code greeting Press to bypass The LVMU prompts you to enter the User ID 2 Enter 983 The LVMU prompts you to enter the security code Important You must wait until the entire prompt has been played bef...

Page 35: ...r power off or Backup and Shutdown for power off option LVMU asks you to confirm the shutdown Type Y to confirm The DOS prompt C UADMIN21 displays To restart reset the LVMU system after selecting Shutdown and STOP for power off option Note If you select any of the first five options on the Shutdown Menu the LVMU automatically restarts 1 Holding the LVMU by the edges or the strap gently pull the ca...

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