Toshiba Strata CIX100, User Manual

Page 1: ...Digital Solutions Division November 2005 Strata CIX and CTX IPT DKT Telephone User Guide ...

Page 2: ...right 2005 Toshiba America Information Systems Inc Digital Solutions Division All rights reserved No part of this manual covered by the copyrights hereon may be reproduced in any form or by any means graphic electronic or mechanical including recording taping photocopying or information retrieval systems without express written permission of the publisher of this material Strata is a registered tr...

Page 3: ...Y RIGHTS THE WARRANTY OF YEAR 2000 COMPLIANCE AND THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH YOU NEITHER TAIS NOR ITS SUPPLIERS WARRANT THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE HOWEVER...

Page 4: ...r s sole remedy will be a refund of the price charged by TAIS to its dealers for such parts as are proven to be defective and which are returned to TAIS through one of its authorized dealers within the warranty period and no later than thirty 30 days after such malfunction whichever first occurs Under no circumstances will the retail customer or any user or dealer or other person be entitled to an...

Page 5: ...nd Tour IPT2000 series Telephones 1 Fixed Buttons 3 Flexible Buttons 3 Liquid Crystal Display 4 SoftIPT 5 SoftIPT Icons 6 PDA 6 DKT3000 3200 series Telephones 7 Fixed Buttons 9 Flexible Buttons 10 Liquid Crystal Display 10 Chapter 2 The Basics Important Read First 11 What s My Line 11 Which Outgoing Incoming Call Features Do I Have 12 Making a Call 13 Hot Dialing 13 ...

Page 6: ...ng On Off MW LED on Another Extension 17 Microphone 17 Call Transfer 18 Conference Calls 20 Adding Voice Mail to a Conference 21 Connecting Two Outside Lines 21 Conference Add Split Join Drop 22 Hold 24 Exclusive Hold 24 Automatic Hold 24 Consultation Hold 24 Volume Control 25 LCD Contrast Adjustments 25 Basic SoftIPT Functions 26 Start the SoftIPT 26 Making a Call 26 Switching a Call to Your Head...

Page 7: ...Button 39 Automatic Busy Redial 39 Automatic Callback 40 Background Music 41 Call Forward 42 System 42 Station 42 Station Call Forward Categories 43 Call Forward Settings 43 Station Call Forward Procedures 44 Call Forward Examples 45 Call History 49 Call Park Orbits 49 Call Pickup 51 Group Pickup 51 Ringing Page or Held Call Pickup 51 Screen Call 53 Call Waiting 54 Direct Inward System Access DISA...

Page 8: ...eling Class Override 64 Class of Service Override 65 Privacy Override 65 Paging 65 Answering a Page 66 All Call Page 66 Emergency Page 66 Privacy 67 Redial 67 Speed Dial 68 Making a Call Using Speed Dial 68 Accessing System SD and Personal SD Directories 69 Storing a System Station Speed Dial Number 69 Advanced Speed Dial Operation 70 Tone Pulse Dialing 71 Uniform Call Distribution 72 Login Logout...

Page 9: ...toring Personal Speed Dial Names 89 Web Access 91 Info Manager 93 Stocks 94 Weather 95 News 96 Calendar 97 Cycle 99 Configure 99 Chapter 5 DKT3014 3214 SDL LCD Features Directory and Speed Dial Listings 106 Direct Station Selection 106 System Speed Dial and Personal Speed Dial 107 Internal Directory and External Directory 107 Storing Personal Speed Dial Names 108 Chapter 6 User Programming Program...

Page 10: ...Ds 122 DSS Console 123 DSS Buttons 123 Calling a Station 124 Transferring to an Idle Station 124 Call Transfer with Camp on 125 Call Answering Outside Line 125 Speed Dial 125 Paging 126 Call Forward Override DSS Override 126 Night Transfer Button 126 Appendix A Centrex Application Flexible Directory Numbering 127 Centrex Feature Buttons 127 Ringing Repeat 127 Delayed Ringing 128 Appendix B Button ...

Page 11: ...DM2020 Strata Direct Station Selection DSS console FeatureFlexTM SoftIPT Organization Chapter 1 The Grand Tour provides an overview of the IP and digital telephones Chapter 2 The Basics covers the basic telephone and SoftIPT features that you need to know Chapter 3 Advanced Operation includes an explanation of Soft Key operations Features are presented alphabetically and when applicable include LC...

Page 12: ... Chapter 7 ADM DSS Console explains how to use these consoles with the available with your Strata CIX system Appendix A Centrex Application describes the Centrex features which may be available with your Strata CIX system Appendix B Button Labels lists the feature button designations of the 3000 series digital telephone models Appendix C FeatureFlex Interactions shows how the FeatureFlex features ...

Page 13: ...ing calls ring the extension button s from the top down For example station 10 s extensions ring 10 1 first then 10 2 10 3 and 10 4 A station is considered busy when all extensions are being used Note The naming convention for DKT assignments within Toshiba is Directory Numbers For clarity and ease of understanding the terms Extension Number and Phantom Extension Number will be used in this docume...

Page 14: ... the Publication Information on the back of the document s title page Refer to the following for more information Strata DKT3001 2001 Digital Single Line Telephone User Guide Strata DKT IPT Telephone Quick Reference Guide My Phone Manager User Guide Strata CIX Application Software and CIX Documentation Library CD ROM Strata CIX eManager Application Software and Documentation Library CD ROM Strata ...

Page 15: ...ries Telephones The IPT2000 series models include IPT2010 SD 10 button with two line by 24 character LCD with speakerphone IPT2020 SD 20 button with two line by 24 character LCD with speakerphone Note The IP Telephony product family also includes a matching Add on module IADM2020 This Add on module functions like the DADM For user instructions refer to ADM on page 122 The 2000 series IP telephones...

Page 16: ...ephones provide easy access to frequently used features Prompts guide you through specific tasks They also provide Outside Line Identification User Name Number Call Duration Date Time of Day displays and the ability to display names and telephone numbers of outside incoming callers IPT2020 SD Telephone ...

Page 17: ...tton functions including Line is used to access an outside line Primary Extension is your extension button Pooled Line Group enables you to access available outside lines from a group of lines appearing under one button Feature Access Buttons enables you to store features onto a single button One Touch Buttons are used for storing Speed Dial numbers or feature access code sequences onto a single b...

Page 18: ...d third and fourth soft keys on the IPT or Page Scroll and Feature on the DKT LCD Control Buttons Soft Keys There are two types of LCD button functions LCD Control Buttons and Soft Keys SK1 SK2 SK3 and SK4 represent the LCD soft keys in this manual When the Soft Key prompts appear on the LCD the LCD Control Button just below the prompt offers access to that feature See Using Your LCD on page 31 fo...

Page 19: ...es available on a IPT2010 SD and DKT3000 3200 series telephone except background music The main difference is that you use a mouse or stylus to select buttons Important The SoftIPT functions in the same manner as a desktop IPT Use this manual as a guide to the SoftIPT functions Refer to IPT2000 series Telephones for details on Flexible Buttons Fixed Buttons Soft Keys and LCD SoftIPT basic function...

Page 20: ...Help as a user or find information on Setting Audio Properties etc Click Help to view all SoftIPT information PDA You can also install the SoftIPT on a laptop tablet or desktop PC and a Pocket PC at the same time but each should have a unique station ID and license The SoftIPT works with Toshiba Pocket PC with Windows Pocket PC 2003 OS or higher shown right Tested PDAs The following PDAs have been...

Page 21: ... Note The DKT3000 3200 series Telephony product family also includes a matching Digital Add on module DADM DADM3120 3220 and 60 key DSS Console DDSS3060 3260 For user instructions refer to Chapter 7 ADM DSS Console All of the DKT3000 3200 series Toshiba speakerphones enable you to place and receive calls without lifting the handset Toshiba LCD telephones provide easy access to frequently used feat...

Page 22: ...The Grand Tour DKT3000 3200 series Telephones 8 Strata CIX and CTX IPT DKT Telephone 11 05 DKT3210 SD Telephone ...

Page 23: ...elephones Strata CIX and CTX IPT DKT Telephone 11 05 9 DKT3220 SD Telephone Fixed Buttons The fixed buttons on your telephone enable you to perform standard functions quickly and easily These buttons are described in Chapter 2 The Basics ...

Page 24: ...earing under one button Liquid Crystal Display Your Liquid Crystal Display LCD shown right shows Desk Clock and Calendar in idle mode Call Duration during an outside call Operational Advisory and Notification messages LCD Control Buttons There are two types of LCD button functions LCD Control Buttons and Soft Keys When the Soft Key prompts appear on the LCD the LCD Control Button just below the pr...

Page 25: ...ughout this book to mark which features you have Note LEDs on your telephone flash at different speeds depending on the function performed Flash rates can be found under LED Indicator Details on page 120 What s My Line Throughout this guide the word Line is mentioned For example you will be instructed to select a Line Line can be Line button Pooled Line Group button Group Line button Line out requ...

Page 26: ...press Spkr to answer the call Note Check with your System Administrator to see if you are set with Tone First Signaling If you do you can press 2 to change to Voice First signaling Voice First Signaling Internal incoming call your telephone does not ring instead you hear a long tone then the caller s voice Talk in the direction of your telephone or answer the call as you normally would by lifting ...

Page 27: ...ine button lights depending on system programming Dial tone plays through the speaker The Speaker and Microphone LEDs light 2 Dial the number Digits display as they are dialed Call progress tones Ringback Tone Busy Tone etc play through the speaker 3 When connected you can continue to use the speakerphone or lift the handset and continue the conversation Handset 1 To make a call lift the handset t...

Page 28: ...go directly to the dial pad and enter a character This makes names from all directories available Notes Press the same dial pad button quickly to move from one character to the next the characters will change each time the button is pressed After entering the first character of the name do not press a button the cursor shifts right so the second character can be entered The more you spell a name t...

Page 29: ...line flashing green LED Once connected you can continue on the speakerphone or lift the handset Handsfree Answerback If you have a speakerphone it may be programmed for Handsfree Answerback You hear a single long tone followed by the caller s voice The extension LED flashes green incoming call The Microphone LED lights steady red microphone is active The Speaker LED flashes red 1 Do not lift the h...

Page 30: ...LED 1 On an LCD telephone if you see a press SK3 to display additional messages otherwise go to Step 2 The indicates additional messages The LCD can show up to three station messages for your extension and three for each additional phantom extension that you may have 2 Press Msg then lift the handset Your telephone rings the extension or voice mail device that sent the indication The LED continues...

Page 31: ...the flashing Msg button which calls you back 4 To turn Off a Message LED that you have set on another extension press 64 plus the extension number that has the message light set Then press Spkr or hang up to release your telephone Your LCD shows the extension and MW CANCEL or dial the extension that you set the Message LED on then press 77 Then press Spkr or hang up to release your telephone Micro...

Page 32: ...er you can connect all three parties by pressing your flashing extension button or Cnf Trn If you get voice mail you can leave a message or hang up and let the transferred caller leave a message If you hear a long single tone then announce the call over the called telephone s speaker 3 Transfer with Camp On If the station to which you want to transfer the call is busy you may hang up and the trans...

Page 33: ...TRNS Soft Key The IPT2008 SDL and DKT3014 3214 LCD shows TRANSFER 2 Dial the extension where you wish to transfer the call The call rings the destination station and your telephone returns to the idle state If your telephone does not go idle the destination may be located in a remote node so you need to hang up to return to idle state ...

Page 34: ...d on a Line that appears on your telephone the LED also flashes green 4 Repeat the above steps to add lines to the conference Keep in mind the maximum number of allowed conference parties Note When the master of the conference hangs up the control is automatically transferred to the first internal station added to the conference call If no other internal stations are included in the conference cal...

Page 35: ...l the VM with touchtones or Soft Keys Connecting Two Outside Lines 1 While talking on an outside call press Cnf Trn You hear dial tone The extension LED flashes conference rate 2 Dial an outside line access code and outside telephone number 3 After the party answers press Cnf Trn The extension LED flashes in use rate and all parties are conferenced If you receive a busy tone or if the station does...

Page 36: ...LCD phone with a Split button created on one of your flexible buttons This feature also works for remote stations which are connected through Strata Net QSIG Important You must be a conference master to perform the Add Split and Drop features The conference master is the person that initiates the conference call If that person drops from the conference the first person added to the conference beco...

Page 37: ... Split 202 3 You can return both yourself and the other Split party back into the conference by pressing JOIN RTRN terminates a feature operation and returns to the previously displayed state To Drop the Split party from a conference Press the DROP Soft Key The party that you are talking to privately the party which you have Split from the conference will be disconnected Dropped and you will rejoi...

Page 38: ... This feature enables you to place a call on hold so that only you can retrieve it While on a call press Hold twice That line s LED flashes green while appearances of the line at other stations are steady red in use Automatic Hold This feature enables you to place a call on hold by pressing another Line button no need to press Hold Make sure this feature is programmed on your system if not existin...

Page 39: ...ndsfree Answerback and Speaker Off hook Call Announce Make sure the telephone is idle and the handset is on hook Press the Vol to increase volume and Vol to decrease volume This adjusts volume for your telephone s ring tone Handsfree Answerback and Speaker Offhook Call Announce simultaneously To adjust handset Beep Tone 1 With the handset off hook dial the Beep Tone Adjustment Code 6101 default co...

Page 40: ...on on your PC desktop On a Pocket PC click Start SoftIPT Making a Call To make a call 1 Click Speaker then select the on screen dial pad buttons to dial a call 2 When connected to a call you can select any of the call buttons such as Redial Hold or Conf 3 Click Speaker to end the call Note Do not use BGM 490 on the SoftIPT It conflicts with incoming calls 7797 Click Speaker then dial Select or cli...

Page 41: ...exible button on your SoftIPT phone as a One touch Speed Dial button for ease of call switching Creating a Directory You can create a directory with MS Outlook 2002 2003 not Outlook Express 1 Open MS Outlook 2002 2003 2 Double click on the Contacts icon click on the New contact icon 3 Type in the contact information click Save and Close Add as many entries as desired To edit an entry double click ...

Page 42: ...e 9 PC is set as default and will automatically be labeled headset To find out what features are assigned to the feature buttons 1 Dial 9876 to enter user programming mode 2 Click on HOLD then click on each individual feature button to see the currently programmed feature Note If you reprogrammed the button functions per the instructions in the user guide you cannot manually exit from programming ...

Page 43: ...IPT DKT Telephone 11 05 29 To change Feature Button Labels on the SoftIPT 1 Click the Setup icon wrench 2 From the Softphone Setting window shown right type in button labels eight characters max click OK Can enter labels to rename Lines 1 9 Feature Buttons ...

Page 44: ...The Basics Basic SoftIPT Functions 30 Strata CIX and CTX IPT DKT Telephone 11 05 ...

Page 45: ...earn more about its functions In its idle state the LCD is a desk clock and calendar When you are on an outside call the call duration displays A on the LCD readout shown at right indicates there is more data to display Press SK3 to advance through the information Press SK2 to switch from the Call Forward CF display to the User Name display 8119 AUG 08 MON 03 56 CF ALL 202 203 SK1 SK2 SK3 SK4 Mode...

Page 46: ...sage waiting indication at a busy or unanswered station OVRD Overrides options busy mode or overrides Do Not Disturb mode PGE Enables you to enter a Page Group number 01 16 RING Makes a called station ring when making a voice announce call to the station RLS Disconnects a call and returns telephone to the idle state RTRN Terminates a feature operation and to return to a previously displayed state ...

Page 47: ...E Add an outside line to the conference STA Add another station RTRN Return to the original caller without making a conference 3 You will be prompted to dial the desired station The RTRN Soft Key press SK3 enables you to return to the original caller without making a conference Until the call is answered you see the screen shown right 8118 ABR CONF PGE SK1 SK2 SK3 SK4 Mode Page Scroll Feature 00 0...

Page 48: ...ee the screen shown right TRNS exit the call and transfer the first party to the second JOIN create a conference with you and both other parties RTRN drop the second party and return to a two way conversation with the original party 8117 JOIN RTRN TALK WITH 200 SK1 SK2 SK3 SK4 Mode Page Scroll Feature TRNS ...

Page 49: ...or phantom directory number button to hear dial tone Note A phantom directory number button is similar to an extension button that is shared on other telephones 2 Press 411 Message No see table any additional digits such as time etc 3 Go on hook or press Spkr to release the line To clear the registered message 1 Go off hook or press your extension button or phantom directory number button to hear ...

Page 50: ...trator Forced Account Codes Some applications require you to enter an Account Code These Forced Account Codes may be verified or non verified depending upon the application but in either case the caller must enter a code before proceeding To dial using Forced Account Codes 1 Place a call in the normal method If the call requires an Account Code a burst of tone Success Tone is heard after dialing t...

Page 51: ...ompt disappears upon entry of the first account code digit After the account code is entered the time indicator is restored in the LCD 3 If your station is set for Verified Account Codes you hear confirmation tone when the code is valid If the code is invalid you hear two short tones 4 Enter the Account Code Your conversation is not interrupted To enter an Account Code using access codes Note It s...

Page 52: ...phone for this feature to work To see how this feature interacts with other FeatureFlex features refer to Appendix C FeatureFlex Interactions The clock follows your Voice Mail clock The telephone will not ring at the alarm setting if the phone is not idle and it has been programmed to Call Forward To set an alarm clock notification 1 Press the Alarm Clock flexible button The system will announce t...

Page 53: ...not be on some telephones on your system Automatic Busy Redial is not attempted while your station is busy but continues to time out The system inserts a pause P on your LCD before redialing the number To activate Automatic Busy Redial 1 When you reach a busy number press Auto Busy Redial or Cnf Trn 441 The LED flashes red You hear confirmation tone 2 Hang up or press Spkr The system redials up to...

Page 54: ...en busy tone resumes 2 Hang up You can make other calls while waiting 3 When the called station or outside line becomes idle your telephone rings with a fast LED If you called a busy station the extension LED flashes green incoming call and the called number displays If you called a busy outside line the extension LED flashes green incoming call rate The seized line s number displays 4 Answer with...

Page 55: ... telephone speaker Press BGM LED turns on or press an extension button 490 n where n is the music source 1 15 To cancel background music on your telephone speaker Press BGM LED turns off or press an extension button 491 To change the BGM source 1 15 assigned to the BGM button Press an extension button 9876 BGM n BGM where n is the music source 1 15 To enable background music over your external pag...

Page 56: ...ystem Call Forward for your telephone press 620 Confirmation tone three short tones and DATA PROGRAMMED indicate the data is set To turn off System Call Forward for your telephone press 621 Confirmation tone three short tones and DATA PROGRAMMED indicate the data is set Station Station Call Forward enables you to assign Call Forward destinations for each extension on your telephone that will overr...

Page 57: ...taneously on a telephone This allows incoming lines calls to be forwarded to a different destination than all of the other types of calls Call Forward destinations can be to internal destinations and outside telephone numbers You can change your forwarding destination from outside the system using the DISA feature See your System Administrator for DISA telephone numbers and security code access Ca...

Page 58: ...rward button sequence Follow the instructions in the following table shown under Button Sequence Some features require additional input such as Dest Ext or Telephone No CF destination numbers can be internal extension numbers or outside telephone numbers If the destination is an outside number enter the access code used for dialing out such as 9 the telephone number The CIX accepts destination num...

Page 59: ...ode Telephone Number Must press after entering an outside destination number 08 Ring time in seconds before Call Forwards Table 2 Call Forward Procedure Feature Button Sequence Call Forward Any Call Internal and Incoming Line Calls Forwards any call whether an internal call or incoming line call All Calls to an ext Press ext button 6011 tone dial the dest ext no tone All Calls to outside telephone...

Page 60: ...outside line access code dest telephone no tone timer 08 60 Busy No Answer to an ext Press ext button 6043 dial the dest ext no tone timer 08 60 tone Busy No Answer to outside telephone no Press ext button 6043 outside line access code dest telephone no tone timer 08 60 tone Cancel Press ext button 6053 tone Call Forward Any Call Set for Another Station Enables you to set call forwarding for anoth...

Page 61: ...ial the other telephone s ext no enter other telephone s CF pass code tone outside line access code dest telephone no tone timer 08 60 tone Busy No Answer to an ext Press ext button 6042 dial the other telephone s ext no enter other telephone s CF pass code tone dest telephone no tone timer 08 60 tone Busy No Answer to outside telephone no Press ext button 6042 dial the other telephone s ext no en...

Page 62: ...ress ext button 6034 tone dial the other telephone s ext no enter other telephone s CF pass code tone dest telephone no tone timer 08 60 No Answer to outside telephone no Press ext button 6034 tone dial the other telephone s ext no enter other telephone s CF pass code tone outside line access code dest telephone no tone timer 08 60 tone Busy No Answer to an ext Press ext button 6044 tone dial the ...

Page 63: ...its The Call Park feature enables you to hold a call temporarily in a location other than your telephone These areas are called orbits You or another telephone user can retrieve a parked call from its orbit by specifying the orbit number You can specify one of 20 General Park Orbits 7000 7019 or a valid extension number within the system Once you have parked a call in an orbit you can Hang up and ...

Page 64: ...it appears on the LCD Enter a valid extension Press and the system automatically selects your extension as the orbit 3 Hang up The caller s extension or line number and the orbit number are shown If the parked call is not retrieved within a specified time the call rings back to your telephone When a parked call recalls your telephone the LCD shows the line or extension that is recalling and the or...

Page 65: ...roup Page and All Call Page calls If these types of calls occur at the same time the pickup priority is station to station and then Page calls in the order of occurrence In some systems this feature can be applied to pick up All Call Page exclusively To perform Call Pickup Press the buttons shown in the table below for the desired Pickup feature Table 3 Call Pickup Feature Codes Ringing or Page Ca...

Page 66: ...up and or External Page An All Call Page Group Page and or External Page by Page Zone or by a specific Ext No 5 36 Page Zone No 01 08 5 5 Ext No of another phone being paged Held Calls To Pick Up Press Ext Button then dial the access sequence below Local Retrieve A call held on this telephone 5 71 Remote Retrieve A call held on another Primary Ext No 5 72 Primary Ext No Outside Line Retrieve A cal...

Page 67: ... of Send to Voice Mail numbers in My Phone Manager four handling options are available Send the call to the telephone send the call to voice mail transfer the call to a station with an announcement and transfer the call to a station without an announcement For an incoming call 1 The voice mail prompts the caller to say his name 2 The caller mentions his name Voice mail then transfers the call to t...

Page 68: ...on tone beeps are sent to your telephone You must disconnect or transfer the existing call to answer the waiting call To answer a waiting call by placing the current call on hold Press Hold The existing call is placed on hold The camped on line rings your station the Line LED flashes green incoming call or if your telephone has the Auto Hold feature just press the flashing extension button You are...

Page 69: ...y code If accepted the call will proceed 4 If you receive busy tone and you want to dial another number while the station is still ringing press and repeat Step 2 Direct Station Selection Buttons Hotline This optional feature enables you to use a DSS button to connect directly to another station s line extension The DSS LED shows the status idle busy of the station and or the station s primary ext...

Page 70: ...button that you pressed in Step 2 Line or extension Two beeps is a confirmation tone and DATA PROGRAMMED displays on your LCD Table 4 Internal and External Call Ringing Tones Tone No Frequency and Cadence 01 500 Hz 1 sec On 3 sec Off repeat 02 1300 Hz 1 sec On 1 sec Off repeat 11 500 640 Hz 1 sec On 3 sec Off repeat 12 500 640 Hz 1 sec On 1 sec Off repeat 13 860 1180 Hz 1 sec On 3 sec Off repeat 1...

Page 71: ...Forward Busy or Call Forward Busy No Answer the call is redirected to the forwarding destination immediately If you put an extension other than the Primary extension into DND only calls to that extension on your telephone will be blocked Appearances of that extension on other telephones continue to ring To activate DND on your Primary extension Press Do Not Disturb or 6091 hear Success Tone The LE...

Page 72: ...70 hear Entry Tone ext no hear Entry Tone old pass code hear Entry Tone new pass code hear Success Tone If you activate DND while a call is ringing the ringing stops The LED continues to flash on your telephone and ring on other appearances Door Lock s Your telephone may have Unlock Door button s Each Unlock Door button is programmed to unlock a specific door Check with your System Administrator t...

Page 73: ...ber of possible door phones varies by Strata CIX system 01 24 maximum for larger systems Check with your System Administrator to find out the names and locations of your system s door phones and record them below To answer a door phone call When you hear a door phone call ringing lift the handset or press the ringing button A door phone call sounds like chimes high low The extension LED flashes gr...

Page 74: ...oor phone button and then release it You hear a distinctive ringing tone one or five times set in system programming 2 When answered speak at a normal voice level in the direction of the door phone Echo Cancellation If you hear echo on your IP telephone tap either Vol or Vol once to cancel the echo Emergency Call To make an emergency call dial 911 Emergency Monitoring Station Your system may have ...

Page 75: ...endant Console or from a PC See your System Administrator to find out if your telephone is programmed with the ability to change languages To change the Language Display Enter the Change Language access code 495 the Language Code see below 1 English date format MM DD YY 2 British English DD MM YY 3 French DD MM YY 4 Spanish DD MM YY Microphone Cut Off This feature prevents callers from monitoring ...

Page 76: ...l While you have a call in progress you hear one tone in your handset to indicate that a second station is calling Press Mic to toggle between the new and original callers You talk to the new caller for as long as you hold down Mic When you release the button you return to the original caller In both cases neither caller can hear the other Your LCD indicates which station or CO line you are connec...

Page 77: ... busy station press 2 A muted tone is heard at the busy station indicating that a call is waiting The station number displays Do Not Disturb Override Do Not Disturb DND Override lets you send a call waiting tone or ringing to a station in DND mode to indicate that a call is coming in Your telephone may be programmed to block DND Override from other telephones Your station s LCD shows the station y...

Page 78: ...talking The called parties may hear an optional tone signal prior to your entering the conversation Your LCD displays EXEC OVR DENY if the station you called denies Executive Override If you do not have Override privileges you will camp on Destination Restriction Traveling Class Override Enables a station user to override the Destination Restriction or Traveling Class of a particular telephone by ...

Page 79: ...Override This feature enables you to enter an established call on a line you share with another telephone Up to two station users can enter an existing CO line to station call i e up to three stations can be connected to a CO line You can also use this feature if the station that is already connected to the CO line is in the Privacy Release mode Station users with Privacy Release can allow station...

Page 80: ... Page Group in system programming To make an All Call Page 1 With the handset off hook press All Call Page or dial 30 This pages all telephones in the All Call Page Group but depending on system programming you may or may not page external speakers 2 Make your announcement then hang up To answer an All Call Page 1 Lift the handset off hook dial 5 36 2 Enter the Page Zone Number 01 08 depending on ...

Page 81: ...ivacy on Line button On a normally private telephone Privacy Release allows other appearances of you line to join the conversation On a normally non private telephone Privacy on Line allows you to exclude others The Privacy condition may be toggled at any time during a conversation At the end of the conversation the line s privacy condition returns to its original state To use Privacy Release Whil...

Page 82: ...system can share a list of up to 800 System Speed Dial numbers under the exclusive control of the System Administrator In some cases System Speed Dial enables you to reach numbers that you would not be allowed to dial directly from your telephone Making a Call Using Speed Dial There are two ways to begin a Speed Dial Call 1 Press Spdial on a DKT3000 3200 series digital telephone or press the butto...

Page 83: ...l 66 The display shows SPEED DIAL and you hear Entry Tone 2 Dial the Station Speed Dial number 100 199 or System Speed Dial number 200 999 The LCD shows your digits and you hear Entry Tone 3 Dial the telephone number to be stored Include any required access and area codes The LCD shows SPEED DIAL the Speed Dial Number destination You hear Success Tone 4 Release the telephone To enter another numbe...

Page 84: ...g those in excess of 32 If that were Speed Dial Number 100 Number 101 would no longer be available You are not prevented from storing a new Number 101 but if you do Number 100 will be shortened to 32 digits Table 7 Phone Number Dial String Characters Entry Meaning 0 9 0 9 End of Speed Dial Number when entering via access code 66 Escape functions as an escape key indicating that the number immediat...

Page 85: ...htones Note With ISDN calls when Tone Dial Select is pressed all of the digits entered after that point will be sent with touchtones To change Tone Dialing 1 Access an outside line 2 Dial a telephone number 3 While on the call press Tone Dial Select Although the outside line is programmed for rotary dial pulses access the outside line and dial the telephone number like any other call described in ...

Page 86: ...voice mail which provides the initial greeting using the auto attendant service 4 The voice mail can be configured to prompt callers to enter the destination number or to route the call to the pre determined destination 5 The voice mail transfers the call to the UCD pilot group 6 According to the hunting rule distribute the call is delivered to an idle agent who logs in to this hunting group If no...

Page 87: ...gin Logout can be activated by an access code The default numbering plan is shown below Access Code Feature 6061 Login from Agent Station 6062 Logout from Agent Station 6161 DN Login Agent Station DN from another station 6162 DN Logout Agent Station DN from another station where DN the Directory number of the agent station ...

Page 88: ...ximum of 16 digits numbers 0 9 LCD displays Talk to xxx where xxx voice mail port DN 3 Press You ll hear the voice prompt Call Monitor Enabled The LCD now displays Logged into VM briefly and then displays the original information The Call Monitor LED light turns solid green Press the Call Monitor button to disable Call Monitor The Call Monitor LED will turn off To monitor a call using Call Monitor...

Page 89: ...u back to the message where you stopped It works like placing a bookmark in a book Important To see how this feature interacts with other FeatureFlex features refer to Appendix C FeatureFlex Interactions To use Return Call Important For this feature to work the Return Call flexible button must be programmed in Program 205 by your System Administrator This flexible button must not be assigned to an...

Page 90: ...Keys For more information on Stratagy ES voice mail features refer to the Stratagy Voice Processing User Guide Table 8 Stratagy ES Main Menu Soft Keys for Strata CIX Telephones IPT 2008 SDL DKT3014 3214 SDL DKT3007 3207 SD DKT3010 3210 SD DKT3020 3220 SD IP Telephones Voice Mail Functions PLAY MSGS PLAY Play Messages SEND SEND Send Messages MANAGE MBX MGMT Manage Mailbox EXIT Exit Mailbox HANGUP Q...

Page 91: ...otification digits CHG GREETING GRT Change Greeting CONT DELETE Continuous Delete CONT PLAY Continuous Play DATE TIME DATE Message Date and Time DELAY TIME Set Delay Time DELETE DEL Delete the message guest mailbox DELETE MBX DEL Delete a mailbox from the personal distribution list DELETE MSG Delete message Future Delivery Review DESTINATION Enter automatic copy destination DIRECTORY DIR Directory...

Page 92: ...fax doc MARK PRIVAT PRV Set Private status On Off MARK URGENT URG Set Urgent status On Off MSG FOLDERS FLDR Manage Personal Folders MSG NOTIFY Change message Notification MULTI ENTRY MULTI Multiple Destinations NAME RECORD NAME Record your Name NEXT NEXT Play next message NEXT MSG Play next message Future Delivery Review NEXT NAME NEXT Play next name PAUSE PAUS Pause recording PAUSE PLAY Pause pla...

Page 93: ...t On Off REVIEW REVW Review recording guest mailboxes REVIEW LIST REVW Review current list REV OPTIONS Review Option Settings SAVE SAVE Save the message recording changes SAVE MSG Save message Future Delivery Review SECURITY COD CODE Change Security Code SELECT NAME PICK Select name SEND MSG SEND Send and Return to Main menu SET DAY Set the Day 1 31 SET HOUR Set the Hour 1 12 SET MINUTES Set the M...

Page 94: ...ax to fax device SPCIAL SEND SPCL Special Delivery Options START TIME Set copy Start Time STOP STOP End recording URGENT MSGS Copy Urgent Messages USER OPTNS OPTN Change User Options YES Resume playback Table 9 Soft Keys for Strata CIX Telephones continued IPT 2008 SDL DKT3014 3214 SDL DKT3007 3207 SD DKT3010 3210 SD DKT3020 3220 SD IP Telephones Voice Mail Functions ...

Page 95: ... time can be properly defined To record a call 1 With a call in progress press Record If you are using the auto method the Record LED flashes rapidly and there is approximately a one second interval in extreme busy conditions up to five seconds before the recording starts and the Record LED changes to the in use interval flash rate You are now recording Continue to Step 3 or if you are using the m...

Page 96: ...recorded call is put on Line hold voice recording stops when that held call is picked up by another station When the held call is in a different node voice recording is unaffected when the held call is picked up ACD or Attendant call monitoring cannot be used if voice recording is taking place Conversely if ACD or Attendant call monitoring is taking place you cannot use voice recording Pause Resum...

Page 97: ...Features 4 This chapter shows how to use the IPT2008 SDL shown below large screen display IPT2008 SDL Telephone 7535 SK4 SK3 SK1 Soft Keys SK Soft Keys Dial Pad Navigation Buttons LCD Control Buttons Soft Keys Flexible Buttons Fixed Buttons SK2 LCD Display Handset ...

Page 98: ...uttons are described in Chapter 2 The Basics These buttons are common on all the IPT2000 series telephones Navigation Buttons These buttons are found only on the IPT2008 SDL telephone They are located on the right between the LCD and the Flexible buttons You can navigate the Web screen using these buttons The Navigation buttons are the S or T arrows to move up or down the W or X arrows to move lef...

Page 99: ... following for a picture see Directory and Speed Dial Listings on page 87 User Name PDN maximum length is five digits Date and Time Month Date Day Icon The icon changes according to the Call status Soft keys display see Soft Keys on page 32 Text information example Calling from Tabs see Left and Right Tab Soft Keys below ...

Page 100: ...s to navigate to different operations Using these soft keys you can tab left to right from Phone Config and Web and vice versa The following screens display when you switch from one tab to the other or perform different functions Going Off hook pressing Speaker Making an Out going call Phone Tab Talk display Configuration display 7541 7539 7538 7542 ...

Page 101: ... to view the first screen 2 To view the following page press the MORE Soft Key press PREVIOUS to page back 3 To select someone from the list press the Soft Key next to their name Press the Talk soft key The system calls that number Scrolling Directories Direct Station Selection System Speed Dial Personal Speed Dial Left Tab Soft Key Right Tab Soft Key External Directory Internal Directory MAR 18 M...

Page 102: ...m calls that number and displays its directory information Internal Directory and External Directory External Directory enables you to search the System Speed Dial Numbers alphabetically typically external destinations Internal Directory enables you to search all of the internal name extensions alphabetically This saves time since you do not have to step through the lists screen by screen See Tabl...

Page 103: ... Programming Mode by dialing 9876 or press Program 2 Press Spdial SPEED DIAL MODE displays on the LCD 3 Enter a Speed Dial location number 100 199 depending on system programming If you entered B all names beginning with B are listed You can press the MORE Soft Keys to view adjacent pages 3 To select someone from the list press the Soft Key next to the name The directory information displays 4 Pre...

Page 104: ...pad shown right and in Table 10 To move one character to the right press the RIGHT Soft Key To add a space press the RIGHT Soft Key twice To backspace delete previous character press the LEFT Soft Key To cycle back to the first letter continue pressing the LEFT Soft Key 6 Press Spdial The Speed Dial name is now programmed 7 Go off hook The IPT exits User Programming Mode 8 Test the Personal SD ent...

Page 105: ...mode In this mode you can enter an IP Address 6 Select the Enter Address icon see IPT2008 SDL Web Application Icons on page 92 7 Enter the IP Address of the Web Server 8 or Press to enter the Alpha mode Pressing lets you toggle between Alpha and Numeric modes Refer to Dial Pad Alphanumeric Characters on page 92 Notes A in the left hand corner of the screen indicates that you re in Alpha mode To en...

Page 106: ...c A B C goto a 3 d e f D E F goto d 4 g h i G H I goto g 5 j k l J K L goto j 6 m n o M N O goto m 7 p q r s P Q R S goto p 8 t u v T U V goto t 9 w x y z W X Y Z goto w 0 1st _ 0 2nd 0 3rd 0 4th l goto Press Vol t button to back space Press 0 for all punctuation marks Press to toggle between Alpha and Numeric modes Press to enter a period Reload Enter Address Stop Back Forward 7582 IPT2008 SDL We...

Page 107: ...e 91 2 After you enter the IP Address of the Web Server the Login screen displays shown right 3 Enter a Directory Number in the User DN field 4 Enter your Password 5 Press the Login soft key Note The application options screen displays shown right Press the soft keys to select an application You also have an option to cycle through all the applications Cycle an option to configure the application ...

Page 108: ...4 Strata CIX and CTX IPT DKT Telephone 11 05 Stocks From the Options screen press the Stocks soft key to view a list of stock quotes Note To add or remove stock quotes see Adding and Removing Stock Quotes Company News and Weather on page 100 ...

Page 109: ...ess the Weather soft key to check the weather of a location The Weather screen showing the cities displays shown right 2 Select a city by using the corresponding softkeys The weather for that city displays shown below Note To add or remove Weather see Adding and Removing Stock Quotes Company News and Weather on page 100 ...

Page 110: ...rtaining to an item press the soft key next to the news item For example you can either press the soft key next to 01 20 See s Candy Sale or the soft key next to 01 20 Hawaii Trip The corresponding story displays shown below 3 Press the next or back soft keys to view other news items Note To add or remove News items see Adding and Removing Stock Quotes Company News and Weather on page 100 ...

Page 111: ...ook softkey The Calendar Login screen displays shown right 3 Enter your Microsoft Outlook Username and Password Notes Use the right softkeys corresponding to either the Username or Password Use the dial pad letters to enter the Username and Password 4 Select the right softkey corresponding to Cache to check or uncheck Cache Note Check Cache for the database to remember your Username and Password 5...

Page 112: ...hown right 2 Use the corresponding right softkey to select the Notify time box This is the time in minutes for the telephone to notify you before a meeting 3 Use the dial pad to enter the time For example You will be notified by the telephone five minutes before the dinner meeting in the screen shown on right 4 Click the Enter Navigation button 5 Click the Enable softkey on the right To Cancel Upd...

Page 113: ...4 Enter the Start time This is the number of seconds after which the Options screen should Auto cycle 5 Enter the Cycle time This is the cycle time between the applications 6 Press the Submit soft key Configure This screen enables you to configure web application properties or to change the application content Properties By pressing the Properties soft key you can access the Auto cycle screen show...

Page 114: ...nfigure select Content The Add Remove Stock Quote screen displays shown right Press the next soft key to Add Remove Weather 2 Select the appropriate softkey to add or remove a stock quote Stock Quote When you select the add or remove buttons in the above screen the following screens display depending on the selection Add Stock Quote Remove Stock Quote ...

Page 115: ...ove Depending on your selection one of the screens below displays To Change or enter a new date on the Add Company News screen 1 Press the Left soft key corresponding to the Month 2 Use the navigation T arrow button to select the month 3 Press Enter Oval Navigation center button 4 Press the navigation X arrow button to move to the Day Year 5 Use the navigation T arrow button to select the day year...

Page 116: ... Alpha mode 3 Use the letters on the dial pad to enter the headline Weather You must have administrative privileges to add or remove Weather 1 From the Options screen press the Configure soft key 2 Press the Content soft key The first screen is Stock Quote 3 Press the next soft key The Add Remove Company News and Weather screen displays 4 Press the corresponding Add or Remove softkey ...

Page 117: ...t Use the S or T arrows to scroll to the appropriate location 4 Press the soft key next to the location 5 Press the Find soft key 6 Press the soft key next to the location that displays 7 Select the city or location you wish to see by using the navigational buttons 8 Press the Enter button on the selection 9 Press the Add soft key to add the city for the weather you want displayed shown right ...

Page 118: ...ination 1 From the Options screen press the Configure soft key 2 Press the Content soft key The first screen is Stock Quote 3 Press the next soft key 4 Press the remove soft key 5 Select the city or location by using the navigational buttons 6 Press the Enter button on the selection 7 Press the Remove soft key ...

Page 119: ...is chapter shows how to use the DKT3214 SDL shown below large screen directory display and individual name searches DKT3214 SDL Telephone 5908 Msg Mic Redial Spdial Spkr Cnf Trn Hold Vol FEB 19 MONDAY 12 00 FRED S NO 3371 DIRECT SS SYSTEM SD PERSONAL SD EXTERNAL DIR INTERNAL DIR Z Q ...

Page 120: ...iew the following page press the MORE Soft Key press PREVIOUS to page back 3 To select someone from the list press the Soft Key next to their name The system calls that number 5860 Soft Keys FEB 19 MONDAY 12 00 FRED S NO 3371 DIRECT SS SYSTEM SD PERSONAL SD EXTERNAL DIR INTERNAL DIR Scrolling Directories Direct Station Selection System Speed Dial Personal Speed Dial Direct Station Selection System...

Page 121: ...t number and displays its directory information Internal Directory and External Directory External Directory enables you to search the System Speed Dial Numbers alphabetically typically external destinations Internal Directory enables you to search all of the internal name extensions alphabetically This saves time since you do not have to step through the lists screen by screen See Table 11 on pag...

Page 122: ...Dial names 1 Enter User Programming Mode by dialing 9876 or press Program 2 Press Spdial SPEED DIAL MODE displays on the LCD 3 Enter a Speed Dial location number 100 199 depending on system programming If you entered B all names beginning with B are listed You can press the MORE Soft Keys to view adjacent pages 3 To select someone from the list press the Soft Key next to the name The directory inf...

Page 123: ... space press the RIGHT Soft Key twice To backspace delete previous character press the LEFT Soft Key To cycle back to the first letter continue pressing the LEFT Soft Key 6 Press Spdial The Speed Dial name is now programmed 7 Go off hook The IPT exits User Programming Mode 8 Test the Personal SD entry by pressing the Personal SD Soft Key Look for the name in the entry and press the Soft Key associ...

Page 124: ...DKT3014 3214 SDL LCD Features Directory and Speed Dial Listings 110 Strata CIX and CTX IPT DKT Telephone 11 05 ...

Page 125: ... User Programming applies to LCD telephones only Programming Feature Buttons Digital telephone users can use the programming mode for customizing their Toshiba telephones without the aid of an Administrator or Service Technician The User Programming mode is accessed with a Program button assigned to a Flexible Button or through an access code User Programming enables users to customize these featu...

Page 126: ... call waiting tone and microphone background noise cancellation option This mode enables LCD contrast adjustment and testing the IPT3014 LCD screen User Programming Mode To enter User Programming Mode press the Program button or dial 9876 USER PROG MODE appears on your LCD The Program LED is steady green To exit User Program Mode press Program or go off and on hook press 9876 Note A IPT equipped w...

Page 127: ... Busy 350 Flash Long 210 No Answer 360 Microphone Cut off 840 Busy No Answer 370 One Touch Button 570 CF External Outside Calls Paging All Call 380 Page All Groups 220 Busy 390 Page Individual Groups 230 No Answer 400 Emerg Page Individ Group 250 Busy No Answer 420 Emerg Page All Groups 240 Call Park Orbit 170 Answer Page All Groups 590 Call Pickup Phantom Extension Message Waiting 560 Incoming Gr...

Page 128: ...eated a One Touch button you can change the function by using the following procedure Changing a One Touch Button 1 Press 9876 to enter User Programming Mode 2 Press the One Touch button to be set 3 Enter the digits or special buttons for the function to be dialed You can include the following in the dial string Dial pad digits 0 9 To program special characters see Table 13 A maximum of 32 charact...

Page 129: ...ne Touch button is pressed again FB1 gets new dial tone on the PDN 30 code for All Call Page which allows the user to page the location of the orbited call To Use a One Touch Button Press the One Touch button Setting Changing a Personal Speed Dial Code See Storing a System Station Speed Dial Number on page 69 Table 13 Special Characters Entry Meaning Hold Indicates stop The One Touch button blinks...

Page 130: ...peaker On Ext button 490 music source no 1 15 Telephone Speaker Off Ext button 491 Spkr External Speaker On Ext button 492 music source no 1 15 External Speaker Off Ext button 493 Spkr Call Forward See Table 2 on page 45 Call Park Activate while on a call Cnf Trn 33 Orbit Number 7000 7019 or your Ext No Retrieve while on a call Ext button 32 Orbit Number 7000 7019 or your Ext No Call Pickup Direct...

Page 131: ...0 DISA Security Code Change Ext button 658 old Security Code 1 15 digits new Security Code 1 15 digits Distinctive Ringing See Distinctive Ringing on page 56 Do Not Disturb Local On Ext button 6091 Local Off Ext button 6092 Remote On Ext button 6191 ext no of the phone where DND will be set Pass Code Number Remote Off Ext button 6192 ext no of the phone where DND will be set Pass Code Number Door ...

Page 132: ... Network Access Code Private Network 8 Private Network No Night Ring Answer Ext button 5 39 Off hook Call Announce or Busy Override Voice First 2 Tone First 1 21 12 or 5 depending on programming for your phone Override Busy Do Not Disturb After reaching a busy or DND station press 2 Executive After reaching a busy station press 3 Paging Page All Groups Ext button 30 Page Individual Groups Ext butt...

Page 133: ...6161 Logout to Agent Station another Station 6162 User Programming Mode 9876 Voice Mail VM Direct Transfer to Voice Mail While on a call press Cnf Trn 407 Dial VM mailbox number usually Ext Number Volume Control Beep With handset off hook press 6101 Press Vol or Volume Control Ringing With handset on hook press 6102 Press Vol or 1 If you have hot dialing you do not need to press Ext button as part...

Page 134: ...ion is only at the station that places the call on hold 4 pulses second for 1 8 second On Off 1 2 second On Off Hold Consultation during consultation transfer to another station 10 pulses second steady Hold Exclusive outside line 10 pulses second steady Hold Recall when held call recalls your idle station 1 second at 2 pulses second 1 second at 10 pulses second flashes Hold Exclusive Recall 1 seco...

Page 135: ...wo DADMs can be connected to a telephone Direct Station Selection DSS Console adds 60 line feature buttons to a digital telephone Available for system operators who do not have an attendant console IP Add on Module IADM adds 20 line feature buttons to the IPTs Up to two IADMs can be connected to an IPT IP Direct Station Selection IDSS Console operates alongside an IP telephone and has 60 line feat...

Page 136: ...xible feature Up to two DADMs can be attached to a telephone to provide 40 buttons to supplement the telephone s 10 or 20 buttons Each DSS button and Line button has an LED that provides a status of the outside line or station assigned to it The DSS button acts like a speed dial button to a specific extension A station or line shows steady red when in use by others green when in use by the DADM A ...

Page 137: ... buttons can transfer an outside call to the associated station or make a direct call to the associated station The DSS LED lights steady red when the station associated with the DSS button is ringing busy on a call or when the associated station is idle but all appearances of the station s extensions are busy or in use by other stations When the associated DSS button is in the Do Not Disturb mode...

Page 138: ... Station You can transfer internal or outside calls to an idle station from either a DSS console or a DADM To transfer a call to an idle station 1 Press the DSS button corresponding to the station to be called The call is placed automatically on hold The Line or extension LED flashes green at double the on hold rate and the DSS LED flashes green You hear a single ring tone If using the Tone signal...

Page 139: ...ion button it goes idle The DSS LED remains steady red When the called station answers the transferred call the Line LED becomes steady red The DSS LED remains steady red Note If the busy station is in the Do Not Disturb mode the call will not transfer but will recall your telephone immediately If the call is not answered after a specified Recall time set in system programming camp on is cancelled...

Page 140: ...ts to deactivate the Call Forward feature after returning to the office To override call forward with the console s associated telephone 1 Press Cnf Trn or extension button 2 Dial the station number set for call forward Make the call as you would from any other station This procedure assumes your station has a typical program setting To override call forward with your DSS Console Press the station...

Page 141: ...ire station number when indicated Note Some access code numbers may have been changed to avoid system numbering plan conflicts Centrex Feature Buttons You can access some Centrex features by pressing a pre programmed Flexible Button on your telephone instead of dialing a Centrex access code The Centrex access code including the necessary flash and or pause sequence is activated when the button is ...

Page 142: ...a CIX and CTX IPT DKT Telephone 11 05 Delayed Ringing Outside line or Centrex line s can be programmed for a 12 second and or 24 second ring delay at stations to permit alternate answering conditions Answer the line when your telephone is ringing ...

Page 143: ...omatic Busy Redial Press to set up Automatic Busy Redial after receiving a busy tone on a dialed outside line call not available when calling on Tie or Direct Inward Dialing DID outside lines Auto Callback Automatic Callback Press to recall a busy station or station in the Do Not Disturb Do Not Disturb mode as soon as that station becomes idle or deactivates Do Not Disturb Also used for outside li...

Page 144: ... or PBX features enter a pause or flash signal when programming speed dial numbers Group Pickup Group Pickup Press to pick up a call that is ringing a station that belongs to a Pickup Group that your station is a member of Line Line Press to answer or access an outside line Microphn Cut off Microphone Cutoff Press to turn the microphone off on while idle providing privacy when you receive handsfre...

Page 145: ...l and automatically answer the new incoming outside or extension call Release Call Release Press to disconnect or complete the transfer of the current outside or extension call and to place your station in the idle condition SD or Customized Button Speed Dial Press to Speed Dial a telephone number or feature access codes SD buttons can be used as either System Speed Dial numbers or Station Speed D...

Page 146: ...Button Labels Delayed Ringing 132 Strata CIX and CTX IPT DKT Telephone 11 05 ...

Page 147: ...n Call Monitor One Number Access Alarm Clock OK OK OK OK Screen Call OK OK OK See Note 1 Call Return OK OK OK OK Call Monitor OK OK OK OK One Number Access OK See Note 1 OK OK Phantom DN No FeatureFlex features can be assigned to a Phantom DN Conference Transfer OK See Note 2 OK OK See Note 2 Multiple Appearances OK OK OK See Note 3 OK All Call Forwarding OK See Note 4 OK OK See Note 4 Busy Forwar...

Page 148: ...he caller has another call on hold Screen Call and One Number Access will not operate The caller is sent to voice mail 3 The monitoring call can be transferred by putting it on hold at one phone and then retrieving it from a secondary appearance at another phone When this happens the monitoring function cannot be controlled by the phone that retrieved the call The only action available is to hang ...

Page 149: ...ic entry 90 109 ANI 49 answer a call 15 answering calls 13 attendant console 116 automatic busy redial 113 116 callback 40 callback cancel 113 116 hold 24 line selection 12 automatic busy redial 39 automatic hold 24 B background music BGM 41 113 116 busy override 63 button labels 129 programming 113 buttons 3200 series LCD 4 10 DSS on ADMs and DSS consoles 123 extension ix fixed 3 9 flexible 3 10 ...

Page 150: ...ct station selection 87 106 buttons 55 DISA security code 117 distinctive ringing 56 DKT3200 series telephones 1 do not disturb 57 117 override 63 door lock 58 control 117 door phone 59 calling 117 drop 22 DSS 55 buttons on ADMs and DSS consoles 123 call answering 125 call forward override 126 calling 124 console 121 123 night transfer 126 paging 126 speed dial 125 transferring 124 E echo cancella...

Page 151: ...5 3200 series buttons 4 10 contrast 25 LCD control buttons 4 LCR dialing out 117 LED indicators 120 line access 11 automatic selection 12 buttons 11 ringing preference 12 line button 11 18 M making a call 13 message waiting 16 117 message waiting light on another telephone 17 on phantom ext MW 17 messaging advisory 118 Mic button 17 microphone cut off 61 62 113 Msg button LED 16 N names storing sp...

Page 152: ...ctive settings 56 line preference 12 ringing line preference 15 ringing repeat 127 S screen call 53 signaling tone 12 voice first 12 SoftDKT buttons more features 29 setting 29 calling 26 directory 27 label feature buttons Line1 Line6 28 soft keys 4 32 33 2000 phone location 10 3200 phone location 4 DKT3014 LCD 69 87 88 106 107 left and right tab 86 Stratagy voice mail 76 speakerphone 15 special c...

Page 153: ...nection 21 U uniform call distribution UCD 72 user programming 111 113 119 V voice first signaling 12 voice mail access codes 119 call record 81 conference 21 direct transfer 75 volume control 119 120 voluntary account codes verified non verified 37 W Web accessing the web 91 alphanumeric dial pad 92 application Icons 92 ...