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Strata

® 

CS

 Sales Bulletin

© Copyright 2006

Toshiba America Information Systems, Inc.

Digital Solutions Division

9740 Irvine Blvd., Irvine, CA

92618-1697

(949) 583-3700

www.telecom.toshiba.com

TOSHIBA

SBCS-0018

March, 2006

Introducing Strata CS Release 7.0

It’s finally here! Toshiba is excited to announce the immediate availability of Strata CS Release 7.0! 
Release 7.0 includes many exciting new features and functions to make the Strata CS more competitive in 
a challenging market.

We think you will agree that with Release 7.0, Strata CS continues to be a powerful, application driven 
telephone system.

Important!

Please take a few moments and review this entire bulletin.  Along with the introduction 

of Release 7.0, some very important business directions for Strata CS are explained. 

With the introduction of Strata CS Release 7.0, Toshiba is adopting a software only sales approach for the 
Strata CS. Only Strata CS software and licenses will be available from Toshiba.  Consequently, Toshiba is 
formally announcing the discontinuance of all sales of Strata CS server hardware and Intel/Dialogic boards 
as of March 31, 2006.  Any orders for these products from now through March 31

st

 will be filled from on-

hand inventory only. After March 31

st

 we will continue to take orders for on-hand inventory, while 

supplies last.

Dealers are advised to contact their Dealer Sales Representative to confirm available inventory of Strata 
CS server and Intel/Dialogic hardware products prior to placing an order. 

A follow up announcement will be made with special offers for any remaining Toshiba inventory of server 
and Intel/Dialogic boards.

There are many hardware distributors that sell servers that meet the standard hardware requirements for 
Strata CS. Toshiba dealers who do not already have a business relationship with a hardware distributor can 
contact Kristina Grogan (

Kristina.Grogan@tais.toshiba.com

 or 800.695.6078 mbx 5148) or the Toshiba 

Sales Application desk for information on distributors who sell servers and Intel/Dialogic hardware.

Toshiba’s digital telephone station board, the DKTU, is not affected by this announcement.  Dealers can 
continue to order DKTU boards for Strata CS using the following part number, CS-DKTU-KIT.  

Note

Please be advised that this is a new part number for the DKTU board. It includes the requisite 
power supply for each board.  Use the new part number when ordering the DKTU board.

Release 7.0 Software

A Strata CS Release 7.0 System Software Package is now available for order.  The System Software 
Package (part number CS-R7-SW-PACK) includes:

System Application software CD-ROM with a Strata CS System License

Intel/Dialogic Driver CD

Documentation Library CD 

Summary of Contents for Strata CS Release 7.0

Page 1: ...ll continue to take orders for on hand inventory while supplies last Dealers are advised to contact their Dealer Sales Representative to confirm available inventory of Strata CS server and Intel Dialogic hardware products prior to placing an order A follow up announcement will be made with special offers for any remaining Toshiba inventory of server and Intel Dialogic boards There are many hardwar...

Page 2: ... which routing list or call rule was used if hold music was changed call transfers and much more Simple Instant Messaging ViewPoint supports simple secure user to user Instant Messaging IM You can right click a user name in the Extensions list or Queue Monitor s Agent pane and select Send an Instant Message ViewPoint IM is a simple secure feature that operates with a valid LAN or VPN account SIP S...

Page 3: ...heet is located in the same directory as the Strata CS Administrator See the Strata CS Call Center Administrator Guide for more information Call Center Activity Trace Strata CS now traces all call center queue activity to text files which shows a history of every decision made when performing skills based or regular call routing Queue logs explain why a queue distributed a call to a particular age...

Page 4: ... information on using the Archived Recording Browser see Appendix E in the Strata CS User Guide for ViewPoint Alternative Music on hold You can now choose one or more WAV or VOX audio files as a music on hold source The Strata CS Administrator lets you create a sequence or play list of audio files When you select the sequence as a music on hold source it plays continuously in order You can use MP3...

Page 5: ...ackets in a SIP to SIP call are routed more directly from one SIP end point to the other through Strata CS s RTP Relay instead of via the TDM bus of the Intel Dialogic boards The result is higher voice quality and lower latency and in some configurations reduced Intel RTP resource usage The RTP relay runs in Windows Kernel mode by default to keep CPU usage low DiffServ Support DiffServ QoS is now ...

Page 6: ...cification spreadsheet SupportedTelephonyBoards xls included on the Intel Dialogic Drivers CD DM V480A 2T1 PCI DM V600A 2E1 PCI DM V960A 4T1 PCI DM V1200A 4E1 PCI ISDN PRI T1 and E1 interfaces are supported on the following Intel Dialogic boards DM IP301 1E1 P100 DM IP241 1T1 P100 DM IP601 2E1 P100 DM IP481 2T1 P100 DM V600A 2E1 PCI DM V480 2T1 PCI DM V1200A 4E1 PCI DM V960A 4T1 PCI The following ...

Page 7: ...teway equipment Therefore Toshiba has elected to not offer sales or support of HMP in Release 7 0 Dealer In house Demo System Upgrade Promotion With the release of Strata CS Release 7 0 we are providing the opportunity for Toshiba dealers who have a Strata CS system running in their office to receive a one time upgrade of all licenses in their system to Release 7 0 licenses This upgrade is not for...

Page 8: ...ocumentation Strata CS Release 7 0 documentation is now available This documentation is available in printed format as well as in electronic format on FYI A Strata CS R7 Documentation Library CD ROM with all of these documents is included with each purchase of the Strata CS Release 7 0 System Software Package Strata CS General Description Strata CS Installation Maintenance Manual Strata CS Adminis...

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