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New Release 7.0 Features and Platform Support

Introducing Strata CS Release 7.0

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New Administration Features and Settings

• SIP Phone Management - 

The Strata CS Administrator creates and manages the appropriate Aastra 

SIP phone configuration files <mac>.cfg and Aastra.cfg.  When you use the Administrator to edit an 
external SIP station setting and specify the Aastra SIP phone’s MAC address, or when you edit SIP 
span settings, the appropriate configuration files are now created or updated, and are applied the next 
time the SIP phone is reset.  You can also edit these files manually and your edits are preserved.  

• User Templates – 

User templates can now be created that contain collections of user settings you can 

apply to multiple users and roles in bulk.  User templates make it easy to create users with similar 
settings.  You can also use them to make bulk changes of individual settings to existing users.

• Phone Templates - 

Phone Templates contain collections of phone settings, organized by each phone 

family and model (e.g. Nortel, Toshiba, analog, etc).  Once defined, pressing *0 on an unassigned 
extension will apply the default phone template for that device type.  You can also apply phone settings 
to one or more users or roles to make bulk changes of individual phone settings as needed. Predefine 
phone templates are installed for all device types – you can access these templates using Tools > Phone 
Templates…

• User Import/Export - 

You can import users in bulk from a Windows Server’s Active Directory or a 

CSV file using the Administrator’s Import and Export menu option.  When importing users, you can set 
all user settings (using user templates) and phone settings (using phone templates).  

• New User Template - 

From 

File > New Users from template

 you can manually enter basic user 

details into a grid and specify corresponding user and phone templates to rapidly create many users 
without a CSV file or Active Directory source.

• RTP Relay for SIP to SIP Calls - 

SIP calls involving only SIP end-points are handled using off-bus 

routing.  With off-bus routing, packets in a SIP to SIP call are routed more directly from one SIP end-
point to the other through Strata CS’s RTP Relay instead of via the TDM bus of the Intel Dialogic 
boards. The result is higher voice quality and lower latency, and in some configurations, reduced Intel 
RTP resource usage.  The RTP relay runs in Windows Kernel mode by default, to keep CPU usage low.  

• DiffServ Support - 

DiffServ QoS is now supported on H.323 and SIP Spans and is configured using 

the “Layer 3 QoS TOS Octet” setting on the Tuning tab of the Span.  Due to limitations of the Intel 
drivers, this feature is not available on Intel’s 10BT boards (DM/IP-241-1T1-10P and DM/IP-301-1E1-
10P).  To use this feature your network equipment and VoIP devices must support DiffServ QoS. 

Please refer to http://www.ietf.org/rfc/rfc1349.txt and http://www.ietf.org/rfc/rfc2474.txt for more 

information.

• External SIP Station Authentification - 

SIP external stations can be authenticated based on per-

station authentication settings, per-span authentication settings or user extensions and passwords.

• Phone Settings in Administrator - 

All phone settings are available in Administrator including call 

waiting settings.  Previously some of these phone settings were only available in ViewPoint.

• Call History Pane - 

The Device Monitor has been enhanced with a Call History pane showing real-

time activity on any trunk or station.  Also the Administrator contains a 

View call history

 permission to 

determine if users have the ability to see the call history pane in ViewPoint’s Call Monitor or Call Log.

• Active Call Duration - 

The Device Monitor can display the duration of any active call when you 

click on a trunk or station.

• Enhanced Dial Plan View - 

The Dial plan view can show entries from the perspective of the PSTN 

(e.g. by DID numbers) or from internal dial tone (e.g. by Extensions)

• Network Traffic Facility - 

A built-in network capture facility collects network traces in and out of 

the Strata CS Server for client / server communications and VoIP signaling.  This facility and is on by 
default.  It can also optionally capture RTP audio traffic as well to troubleshoot QoS issues.  This ability 
is off by default as it requires more CPU resources.  See Chapter 12 of the 

Strata CS Administrator 

Manual

 for details.

Summary of Contents for Strata CS Release 7.0

Page 1: ...ll continue to take orders for on hand inventory while supplies last Dealers are advised to contact their Dealer Sales Representative to confirm available inventory of Strata CS server and Intel Dialogic hardware products prior to placing an order A follow up announcement will be made with special offers for any remaining Toshiba inventory of server and Intel Dialogic boards There are many hardwar...

Page 2: ... which routing list or call rule was used if hold music was changed call transfers and much more Simple Instant Messaging ViewPoint supports simple secure user to user Instant Messaging IM You can right click a user name in the Extensions list or Queue Monitor s Agent pane and select Send an Instant Message ViewPoint IM is a simple secure feature that operates with a valid LAN or VPN account SIP S...

Page 3: ...heet is located in the same directory as the Strata CS Administrator See the Strata CS Call Center Administrator Guide for more information Call Center Activity Trace Strata CS now traces all call center queue activity to text files which shows a history of every decision made when performing skills based or regular call routing Queue logs explain why a queue distributed a call to a particular age...

Page 4: ... information on using the Archived Recording Browser see Appendix E in the Strata CS User Guide for ViewPoint Alternative Music on hold You can now choose one or more WAV or VOX audio files as a music on hold source The Strata CS Administrator lets you create a sequence or play list of audio files When you select the sequence as a music on hold source it plays continuously in order You can use MP3...

Page 5: ...ackets in a SIP to SIP call are routed more directly from one SIP end point to the other through Strata CS s RTP Relay instead of via the TDM bus of the Intel Dialogic boards The result is higher voice quality and lower latency and in some configurations reduced Intel RTP resource usage The RTP relay runs in Windows Kernel mode by default to keep CPU usage low DiffServ Support DiffServ QoS is now ...

Page 6: ...cification spreadsheet SupportedTelephonyBoards xls included on the Intel Dialogic Drivers CD DM V480A 2T1 PCI DM V600A 2E1 PCI DM V960A 4T1 PCI DM V1200A 4E1 PCI ISDN PRI T1 and E1 interfaces are supported on the following Intel Dialogic boards DM IP301 1E1 P100 DM IP241 1T1 P100 DM IP601 2E1 P100 DM IP481 2T1 P100 DM V600A 2E1 PCI DM V480 2T1 PCI DM V1200A 4E1 PCI DM V960A 4T1 PCI The following ...

Page 7: ...teway equipment Therefore Toshiba has elected to not offer sales or support of HMP in Release 7 0 Dealer In house Demo System Upgrade Promotion With the release of Strata CS Release 7 0 we are providing the opportunity for Toshiba dealers who have a Strata CS system running in their office to receive a one time upgrade of all licenses in their system to Release 7 0 licenses This upgrade is not for...

Page 8: ...ocumentation Strata CS Release 7 0 documentation is now available This documentation is available in printed format as well as in electronic format on FYI A Strata CS R7 Documentation Library CD ROM with all of these documents is included with each purchase of the Strata CS Release 7 0 System Software Package Strata CS General Description Strata CS Installation Maintenance Manual Strata CS Adminis...

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