Maintenance
Trace Function
11-2
Strata CTX Programming - Part 2: CTX WinAdmin Programming 6/04
Strata CTX can collect the following trace data:
•
Error Log (including crash dump)
•
Event Trace
•
ISDN L3 trace
Event traces can be performed by running Program 903
“Event Trace Control”
on
page 11-3
, through
Program 908
“Format/Unmount SmartMedia”
on
page 13-105
.
Error Log
When Strata CTX detects an error, the information is stored automatically without executing a program.
However, if the system locks up, you must restart the system to save the data to SmartMedia.
Start/Stop/Store Trace Data
Whenever you execute a test, start recording the trace data by enabling the
Event Trace Control
(Program
903).
See page 11-3
. If you use ISDN extensions or trunks, please record ISDN trace data by starting
“904
ISDN Trace Location”
on
page 11-4
.
¥
To test and retrieve trace data
Note
This procedure requires use of optional SmartMedia reading hardware and software or FTP
management with a personal computer. See
“908 SmartMedia”
on
page 10-4
.
1. Start your test. If a problem occurs, stop the trace (please refer to the
Event Trace Control
and
904
ISDN Trace Location
program instructions in this manual).
2. Verify the results by running the same test(s) again. If the problem can be duplicated the information
contained in the trace data becomes more useful.
3. Unmount data to SmartMedia using
“Format/Unmount SmartMedia”
on
page 13-105
.
4. Remove the SmartMedia card from Strata CTX. Use caution. The SmartMedia device can be damaged
if removed incorrectly.
5. Insert the SmartMedia card into your SmartMedia reader.
6. Locate the Evnttrce
folder and save all files ending with .sdt and .mdt to your PCs hard drive.
7. Locate the Crash Dump in the errlog folder. File extensions are .exp and .mnl and append to your hard
drive.
8. E-mail the files to your Toshiba support person.
If you start recording trace data after a problem occurs, the previous data is overwritten. Make sure the
required data files are stored to SmartMedia and saved to disk prior to starting another trace.
The following table shows you how much SmartMedia card memory is allocated to each directory
.
System
traffic load will determine how much data is stored in the Evnttrace log
.
Table 11-1
SmartMedia card file allocation size in Mega Bytes
SmartMedia Type
16MB
32MB
64MB
128MB
Errlog
2MB
4MB
8MB
24MB
Evnttrce
4MB
12MB
32MB
64MB
Admlog
2MB
8MB
16MB
32MB
Progdata
8MB
8MB
8MB
8MB
Program
0MB
0MB
0MB
0MB
Total
16MB
32MB
64MB
128MB
Summary of Contents for Strata CTX 100-S
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