background image

Strata

® 

CTX

Technical Bulletin

Toshiba America Information Systems, Inc.

Digital Solutions Division

9740 Irvine Blvd., Irvine, CA

92618-1697

(949) 583-3700

www.telecom.toshiba.com

1 of 12

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Installing and Operating the SoftIPT

This bulletin explains how to install and operate the Toshiba SoftIPT

TM

. It also discusses how the SoftIPT 

will work on wireless 802.11 networks. 

The SoftIPT is a software phone client that runs on wired or wireless laptops, tablets and desktop PCs with 
the Microsoft

®

 Windows XP

®

 operating software.

The SoftIPT enables true mobility with access to voice mail, programmable feature buttons, and a directory 
that works with Microsoft Outlook

®

 2002. And because it’s wireless, you can access Internet services on 

the same PC.

The main SoftIPT GUI is shown below.

Click 

More Features

to see more buttons 
or the directory.

Mute

 turns 

microphone 
speaker On/Off.

Up to six flexible 
buttons are
programmed from 
the Strata CTX.

Volume
Control

Live call 
progress
display

Soft Keys

Select or
click on
dial pad
buttons

6821

December 2003
TBCTX-0031

Summary of Contents for Strata CTX SoftIPT

Page 1: ...d or wireless laptops tablets and desktop PCs with the Microsoft Windows XP operating software The SoftIPT enables true mobility with access to voice mail programmable feature buttons and a directory that works with Microsoft Outlook 2002 And because it s wireless you can access Internet services on the same PC The main SoftIPT GUI is shown below Click More Features to see more buttons or the dire...

Page 2: ...s must supply their own access points and headphone microphones The SoftIPT requires the use of a headset Without the headset the far end of the conversation will hear the echo caused by the laptop s built in microphone picking up the output of the speaker The SoftIPT Graphical User Interface GUI has fixed and flexible buttons Fixed buttons cannot be changed Intercom Mute Voicemail Directory Setti...

Page 3: ...ard performs Preparing to Install 3 In the Welcome window shown right click Next 4 Read the TAIS TSD License Agreement select I accept the terms in the license agreement then 5 click Next to continue 6 In the Customer Information screen click Next 7 In the Destination Folder window click Next 8 In the Ready to Install the Program window click Install 9 Click Finish to exit the Wizard 10 At the Res...

Page 4: ... screen click the X in the upper right corner exits the SoftIPT application 13 Double click on the SoftIPT icon to restart the SoftIPT 14 Plug in your headset The next two steps are guides to adjusting the microphone headset volume 15 Select Start Control Panel Sounds and Audio Devices 16 On the Voice tab click Volume Adjust the Microphone volume Click Advanced Make sure all check boxes are off an...

Page 5: ...r instructions on using the other features To make a call 1 Click DOO Hear dial tone If you have hot dialing skip this step Click on a button on the dial pad and if you hear dial tone you have hot dialing 2 Click or select the on screen dial pad buttons to dial a call or if the dialed numbers don t appear on screen click QWHUFRP then dial by clicking on the dial pad buttons on screen 3 When connec...

Page 6: ... Express 1 Open Microsoft Outlook 2002 2 Double click on the Contacts icon click on the New contact icon 3 Type in the contact information click Save and Close Add as many entries as desired To edit an entry double click on the name to open 4 Open the Soft Phone 5 Click 0RUH HDWXUHV twice click LUHFWRU The directory displays see below Using the Directory to Call Click on the name The SoftIPT calls...

Page 7: ...DWXUHV twice Click 6HWWLQJ 2 From the Softphone Setting window shown right type in button labels eight characters max click OK 3 Click the X in the upper right corner to shut down the SoftIPT Your changes won t appear until you shut down and restart the SoftIPT 4 Click on the SoftIPT icon to restart The new button labels will display Note If you reprogrammed the button functions per the instructio...

Page 8: ...dial it You can click ORVH to close this screen and return to the dial pad to enter an access code or to access the 0XWH 9RLFHPDLO LUHFWRU or other buttons Uninstalling the SoftIPT To remove SoftIPT from your PC 1 Click on Start Control Panel Add or Remove Programs 2 Select SoftIPT click Remove To remove the SoftIPT folder select Start Programs File Explorer Select My Documents My Device Program F...

Page 9: ...ackets may get dropped In addition access points do not have a mechanism for limiting the number of simultaneous sessions In our lab we find that up to seven calls can take place simultaneously on a single access point This number will vary depending on the access point the RF environment and any other activity in the wireless environment 3 When one terminal is in a poor signal area for the access...

Page 10: ...rating in the 802 11 band There are many programs available that will allow you to identify access points within reach of the terminal running the program One example is Network Stumbler this is not an endorsement or recommendation of a particular product Also consider that some cordless phones operate in the same 2 4GHz band as 802 11b Considerations To get the best use from your SoftIPT consider...

Page 11: ...on after you start the SoftIPT again The Call Log does not record calls that have a name associated with it It logs calls that are stored on the Strata CTX as a number For the SoftIPT configure the Strata CTX BIPU PCB for G 711 CODEC at 20msec 40msec voice packet transmission interval is not supported and G 729 is not supported Note Quality of Service statistics are not available on Strata CTX for...

Page 12: ...Tested Platforms Installing and Operating the SoftIPT 12 of 12 ...

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