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A single system that does it all, from transmitting voice and data to fax and
video throughout your enterprise. All while reducing your infrastructure, lowering
capital expenditure and operational costs, and increasing productivity. It’s the
ultimate communications solution and the only tool you need to take full advan-
tage of today’s most advanced communications applications:

Multiple Office Networking

• Provide one integrated system for all your office locations by networking

multiple Strata CTX670 systems to work together.

• Share capabilities enterprise-wide, from centralized attendant services, a single

voice mail system, and unified call center operations, to simplified internal 
extension dialing.

• Save money by avoiding costly long-distance charges on calls between

various locations.

• Turn a long-distance call into a local call by “hopping off” the network as needed.

Integrated Services Digital Network (ISDN)

• Transmit voice, data, fax, and video at the same time, all on one reliable line.

• Maximize communication efficiency while reducing costs through exceptional 

speed and fast call setup.

• Save money by using Primary Rate Interface (PRI) that enables you to use 

channels call-by-call.

• Access high-speed LAN, Internet, and video conferencing at a low cost with 

Basic Rate Interface (BRI).

• Eliminate monthly charges for Call Number Identification Service (CNIS) and 

Dialed Number Identification Service (DNIS).

Voice Over Internet Protocol

• Eliminate long-distance toll charges between your main office and branch 

offices.

• Reduce cost by transmitting voice and fax calls via the Internet or your private 

intranet.

• Share applications among all your offices, enhancing cost-effectiveness and 

customer service.

• Extend full telephone functionality to remote users via IP telephones connected

to your private intranet or the Internet, providing the same productivity features
to all users no matter where they are located.

Computer Telephony Integration (CTI)

• Increase productivity and reduce costs by creating an integrated business 

information system.

• Access and control call information at the system level using the

Strata CTX670 LAN for sophisticated CTI applications.

• Control, handle, and identify calls with ease using computer screen displays.

• Maximize communication efficiency using Caller ID, automated dialing, auto-

mated attendant, and other CTI applications.

Integrate Everything.

TSD.3422 Strata CTX670 Bro v6  2/2/04  5:35 PM  Page 4

Summary of Contents for Strata CTX670

Page 1: ...STRATA Unify Simplify Communicate CTX670 TSD 3422 Strata CTX670 Bro v6 2 2 04 5 32 PM Page 1 ...

Page 2: ... only enable you to embrace workforce mobility but excel at it From easy access to voice mail and your company operator to being able to take full advantage of your telephone system s key calling features almost anywhere you go Cordless Digital Telephones from Toshiba give you the ability to take full digi tal desk phone functionality with you whether it s down the hall into the confer ence room o...

Page 3: ...iba specific QSIG ele ments enable networked systems to function as one large Strata system This gives your centralized attendant information about both internal and external calls from other system nodes in the network It also enables you to share a central voice mail system coordinate extension numbers for simplified intersys tem network dialing and give remote users access to full network featu...

Page 4: ...ing Primary Rate Interface PRI that enables you to use channels call by call Access high speed LAN Internet and video conferencing at a low cost with Basic Rate Interface BRI Eliminate monthly charges for Call Number Identification Service CNIS and Dialed Number Identification Service DNIS Voice Over Internet Protocol Eliminate long distance toll charges between your main office and branch offices...

Page 5: ...ges and inform holding callers of their place in the queue or estimated time before answer as well as offering alternative actions like going to voice mail or invoking a call back reservation IVR Voice Assistant gathers and validates caller input triggers responses alerts agents when the queue gets overloaded with calls and provides many creative application opportunities Call Center reports let y...

Page 6: ... interface matches the way your employees use the telephone An easy to read display features uncomplicated instructions and voice mail controls right on the telephone s LCD screen And programmable buttons put your most frequently used calling features just a push button away Minimal training Maximum productivity Promote Simplicity TSD 3422 Strata CTX670 Bro v6 2 2 04 5 37 PM Page 6 ...

Page 7: ...perations The Strata CTX670 system you purchase today will undoubtedly be perfect for your current needs Thanks to a modular scalable design and exceptional com patibility with other Toshiba systems the Strata CTX670 will also be perfect for your needs in the future A flexible building block design makes upgrades easy and cost effective And when migrating to newer systems you ll enjoy an exception...

Page 8: ... 20 button speakerphones LCD models and executive models to 900 MHz digital cordless phones and wireless telephones And to meet your growing needs we offer a 20 button add on module a 60 button DSS console and the Strata CTX Attendant Console for high volume call environments Your Toshiba representative has detailed information about all of Toshiba s digital telephone solutions and can help point ...

Page 9: ...ated Speech Recognition ASR Unified Messaging Fax Services Interactive Voice Response IVR Text to Speech and Networking And customize it all depending on your company s needs from basic to sophisticated applications Stratagy IVP8 and Stratagy iES32 models seamlessly integrate all your voice processing functions on a single printed circuit card inside your Strata CTX670 system No need for external ...

Page 10: ...on the telephone s LCD display Caller ID Displays the caller s name and telephone number on the telephone s LCD as well as the customer profile from your database with CTI applications Your employees will be fully prepared to handle calls with maxi mum effectiveness and provide personalized customer service Off Hook Call Announce Ensures important calls get through Enables a station to speak to an...

Page 11: ...rges between your main office and branch offices Reduces cost by transmitting voice and fax calls via the Internet or your private intranet Cost effective VoIP Applications By sharing applications among all your offices you ll enhance both cost effectiveness and customer service Computer Telephony Integration CTI Industry Standard CTI Strata CTX systems fully support Microsoft TAPI the industry st...

Page 12: ...ular office technologies from copiers laptops and PDAs to cable modems projectors DVD CD recordable products and telephone sys tems you can count on global solutions that seamlessly integrate all your key business needs Toshiba America Information Systems Inc Digital Solutions Division 9740 Irvine Blvd Irvine CA 92618 1697 949 583 3700 www telecom toshiba com 2004 Toshiba America Information Syste...

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