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Toshiba Surveillix XVR16-120-X, User Manual

The Toshiba Surveillix XVR16-120-X is a cutting-edge surveillance system perfect for protecting your property. With its advanced features and user-friendly interface, this product ensures optimal security. Enhance your experience by downloading the free user manual from 88.208.23.73:8080, offering step-by-step instructions for easy setup and operation.

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SEARCH................................................................................................................................................................................. 63

 

Search Overview................................................................................................................................................................ 64

 

Play Controls ................................................................................................................................................................. 64

 

Adjust the Brightness of an Image................................................................................................................................. 65

 

Zooming In On an Image............................................................................................................................................... 65

 

Zooming In On a Portion of an Image ........................................................................................................................... 65

 

Open Video from Saved Location.................................................................................................................................. 65

 

Time Sync ..................................................................................................................................................................... 65

 

Clean Image .................................................................................................................................................................. 65

 

Daylight Savings Time ....................................................................................................................................................... 66

 

Save to JPG or AVI ............................................................................................................................................................ 66

 

Single Clip Backup ............................................................................................................................................................. 67

 

Printing an Image ............................................................................................................................................................... 67

 

Performing a Basic Search ................................................................................................................................................ 68

 

Index Search ...................................................................................................................................................................... 68

 

Performing an Index Search.......................................................................................................................................... 68

 

Index Search Results Display ....................................................................................................................................... 68

 

Preview Search .................................................................................................................................................................. 69

 

Performing a Preview Search........................................................................................................................................ 70

 

Graphic Search .................................................................................................................................................................. 70

 

Performing a Graphic Search ........................................................................................................................................ 70

 

Object Search .................................................................................................................................................................... 71

 

Performing an Object Search ........................................................................................................................................ 71

 

Search in Live .................................................................................................................................................................... 72

 

Audio Playback .................................................................................................................................................................. 72

 

PAN / TILT / ZOOM ................................................................................................................................................................ 75

 

Pan / Tilt / Zoom Overview................................................................................................................................................. 76

 

Setting Up a PTZ Camera.................................................................................................................................................. 76

 

Attaching the PTZ Adapter ............................................................................................................................................ 76

 

Enable the PTZ Settings ............................................................................................................................................... 76

 

Advanced PTZ Setup ......................................................................................................................................................... 77

 

Creating and Viewing Preset Positions ......................................................................................................................... 77

 

Creating a Preset...................................................................................................................................................... 77

 

Viewing a Preset....................................................................................................................................................... 77

 

PTZ Address Settings ................................................................................................................................................... 78

 

accessing ptz menus.......................................................................................................................................................... 78

 

Controlling a ptz camera .................................................................................................................................................... 79

 

Using the Graphical PTZ Controller............................................................................................................................... 79

 

Using the On-Screen Compass..................................................................................................................................... 79

 

understanding tours ........................................................................................................................................................... 80

 

PTZ Tour Schedule ....................................................................................................................................................... 81

 

Create PTZ Tour Schedule....................................................................................................................................... 81

 

BACKING UP VIDEO DATA .................................................................................................................................................. 83

 

backup overview ................................................................................................................................................................ 84

 

NERO® EXPREss ............................................................................................................................................................. 84

 

Backup Center Overview ................................................................................................................................................... 84

 

General Backup Screen ................................................................................................................................................ 85

 

Performing a General Backup .................................................................................................................................. 85

 

Clip Backup Screen....................................................................................................................................................... 86

 

Performing a Clip Backup ......................................................................................................................................... 86

 

Scheduled Backup Screen ............................................................................................................................................ 87

 

Performing a Scheduled Backup .............................................................................................................................. 87

 

Summary of Contents for Surveillix XVR16-120-X

Page 1: ...1 Digital Video Recorder XVR User Manual XVR16 120 X XVR4 120 X model no Please carefully read these instructions before using this product Save this manual for future use XVR16 60 X 27812AE ...

Page 2: ...S BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION EVEN IF TOSHIBA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER IN AN ACTION OR CONTRACT OR TORT INCLUDING NEGLIGENCE This software and documentation are copyrighted All other rights including ownership of the software are reserved to DVR Support Center TOSHIBA and Surveillix are registered trademarks of TOSHIBA CORPORATION in...

Page 3: ...ur Responsibilities The above warranty is subject to the following conditions 1 You must retain the bill of sale or provide other proof of purchase 2 You must schedule service within thirty days after you discover a defective product or part 3 All warranty servicing of this product must be made by the Surveillix DVR Repair Facility 4 The warranty extends to defects in material or workmanship as li...

Page 4: ...uted so that they are not likely to be walked on or pinched by items placed against them paying particular attention to cords at plugs convenience receptacles and the point where they exit from the product 8 Overloading Do not overload wall outlets extension cords or integral convenience receptacles as this can result in a risk of fire or electrical shock 9 Lightning For added protection for this ...

Page 5: ...s specified by the manufacturer or have the same characteristics as the original part Unauthorized substitutions may result in fire electric shock or other hazards 18 Safety Check Upon completion of any service or repairs to this unit ask the service technician to perform safety checks to determine that the unit is in proper operating condition NOTES ON HANDLING Please retain the original shipping...

Page 6: ... carefully Moisture condensation occurs during the following cases When this product is brought directly from a cool location to a warm location When this product is moved to a hot and humid location from a cool location When this product is moved to a cool and humid location from a warm location When this product is used in a room where the temperature fluctuates When this product is used near an...

Page 7: ...ERVICE PERSONNEL C A U T I O N RISK OF ELECTRIC SHOCK DO NOT OPEN EXPLANATION OF GRAPHICAL SYMBOLS The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of un insulated dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons The exclamation point within an...

Page 8: ...to supply connections other than direct connections to the branch circuit e g use of power strips FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equ...

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Page 10: ...x ...

Page 11: ...Sensors to the XVR 17 16 Channel 17 4 Channel 17 Connecting Control Outputs to the XVR 18 16 Channel 18 4 Channel 18 Looping Outputs 19 Looping Output Termination 19 16 Channel 19 Connecting a PTZ Camera 20 Attaching the RS 422 Adapter 16 Channel 20 Attaching the RS 485 Adapter 4 Channel 20 Turning On the XVR 21 Turning Off the XVR 21 DVR BASICS 25 Turning on the DVR 26 Turning Off the DVR 26 Usin...

Page 12: ...m Events 46 Emergency Agent Schedule 46 Special Day Schedule 47 Creating Editing a Special Day Schedule 47 Deleting a Special Day Schedule 47 System Restart Setup 48 Create System Restart Schedule 48 Alarm Setup 49 Configure Sensor Response 49 Activate PTZ Preset on Sensor 50 General Setup 51 Voice Warning 51 Intensive Recording Overview 52 How to Use Intensive Recording 52 Audio 52 TV Out Setup 5...

Page 13: ...ct Search 71 Search in Live 72 Audio Playback 72 PAN TILT ZOOM 75 Pan Tilt Zoom Overview 76 Setting Up a PTZ Camera 76 Attaching the PTZ Adapter 76 Enable the PTZ Settings 76 Advanced PTZ Setup 77 Creating and Viewing Preset Positions 77 Creating a Preset 77 Viewing a Preset 77 PTZ Address Settings 78 accessing ptz menus 78 Controlling a ptz camera 79 Using the Graphical PTZ Controller 79 Using th...

Page 14: ...ndow 103 Filter Event List 103 Search Alarm Window 104 View Recorded Video 104 Export Video 104 Remote Software Overview 105 Remote Client Minimum Requirements 106 Remote Client Recommended Requirements 106 Remote Software Setup 106 Installing Remote Software 106 Create a New Remote Connection 107 Configuring the DVR 108 Configuring the Server for Remote Connection 108 Access Remote Connection 108...

Page 15: ...xv NOTES ...

Page 16: ...xvi NOTES ...

Page 17: ...s XVR unit All troubleshooting and repair procedures that may be shown are for reference and minor repair only Because of the complexity of the individual components and subassemblies no one should attempt to make repairs at the component level or to make modifications to any printed wiring board Improper repairs can create a safety hazard And any indications of component replacement or printed wi...

Page 18: ...gly your security investment has never been easier to maintain Multiple users may simultaneously connect through any network connection for instantaneous live viewing digital search and off site video storage Users can also connect remotely through DSL Cable Modems ISDN or 56K dial up This powerful software enables users to establish recording schedules create motion detection zones use PTZ contro...

Page 19: ...ltaneous Video Search Playback and Backup Video Indexes for Easy Searching Multiple Levels of Security Access Up to 16 Looping Outputs 1 Composite Output Up to 4 Audio Inputs High Performance Durable Rack mount Case Output the Video to a NTSC PAL Display Virtually Unlimited Storage Potential Digital Signature Support Continuous Motion Detection Alarm Pre Alarm and Scheduled Recording Modes Hardwar...

Page 20: ...4 NOTES ...

Page 21: ...5 CONTROLS AND CONNECTIONS This chapter includes the following information Input Output Connector Locations Front Panel Controls and LEDs Rear Panel Connectors ...

Page 22: ...rformance and versatile 3U Rack Mount case allowing easy storage of multiple XVRs for enterprise applications Every Surveillix XVR unit comes equipped with the latest technology Intel Celeron D 3 2Ghz Processor 10 100 Network Interface 512 MB of System Memory DVD RW Recorder 250 GB Video Storage Drive minimum ...

Page 23: ...l of the XVR unit contains the devices that will be commonly used for data removal retrieval and backup replacement The most common components and buttons are shown below DVD RW Drive USB Ports Cooling Fan Intakes Power LED Hard Drive Activity LED ...

Page 24: ... of each connector 16 Channel BNC Connectors for Video Input Cooling Fan AC Power Connector Looping Output Termination SVGA Output Audio Line In line level Speaker Out Microphone In not used Sensors Inputs LPT Parallel Printer Port PS 2 Mouse Input PS 2 Keyboard Input DB 9 Serial Input Adapter for BNC Looping Output Cable USB Ports Control Outputs Network Port RCA Video Out RS 422 Interface ...

Page 25: ... Spot Monitor Output AC Power Connector RJ 45 Network Jack SVGA Output Audio Line In line level Speaker Out Microphone In not used Sensors Control Outputs LPT Parallel Printer Port PS 2 Mouse Input PS 2 Keyboard Input DB 9 Serial Input USB Ports RS 485 Interface ...

Page 26: ...10 NOTES ...

Page 27: ...11 GETTING STARTED This chapter includes the following information Included Components Setting the XVR Hardware Optional Components ...

Page 28: ...re missing contact the dealer to arrange a replacement XVR Unit Mouse Keyboard Repair Disc Software Disc Power Cable PTZ Adapter BNC Connector Cable 16 Channel Only Audio Spot Monitor Cable 4 Channel Only Rack Mount Attachments with Screws BNC to RCA Adapter XVR Manual 1 Digital Video Recorder XVR User Manual XVR4 120 X XVR16 120 X XVR4 60 X model no Please carefully read these instructions before...

Page 29: ... GB NIC Gigabit Network Card Increase data transfer rate with a faster network card 2 SCSI UPG SCSI Card Use to connect external storage devices 3 16 AUD 16 Channel Audio Card compatible with 16 Channel model only Increase audio recording capacity 4 4CH VOUT 4 Channel TV Out Card compatible with 16 Channel model only View live video on 4 additional Spot Monitors ...

Page 30: ...one of these buttons is called clicking Sometimes you will need to double click or click the same button twice quickly In this manual Click means to position the mouse cursor over an item and to single click the left button Right click means to position the mouse cursor over an item and to single click the right button Double click means to position the mouse cursor over an item and to click the l...

Page 31: ...splay colors of at least 32 Bit POWER SETUP WARNING To reduce the risk of electrical shock or damage to the equipment Do not disable the power grounding plug The grounding plug is an important safety feature If the electrical plug you are using does not have a ground plug receptacle contact a licensed electrician to have it replaced with a grounded electrical outlet Plug the power cord into a grou...

Page 32: ...d CCTV Cameras The back of the XVR unit contains up to 16 video inputs depending on the XVR model The connectors use the BNC standard 16 Channel XVR 4 Channel XVR The video inputs are 75Ώ BNC connectors Plug one end into the video source DVD Camera etc and plug the other end into the desired BNC input on the XVR unit Channel 1 Channel 2 Channel 3 Channel 4 ...

Page 33: ...ss breakage alarms door and window trips and many more The Sensors can be set to Normally Open or Normally Closed inside the software There are 4 Common Grounds and 16 sensor inputs There is no power supplied to the ports so an external power supply must be used if power is necessary 16 Channel 4 Channel Common Ground Sensor Inputs Sensor Inputs Common Ground ...

Page 34: ...activated device There is no power supplied to the ports Use an external power supply if necessary 16 Channel 4 Channel Use 12V below 300mA For controlling lights or other devices use another external relay Maximum voltage is 24V AC 1 amp Output uses a Form C Relay Siren Alarm Outside Relays Common Common External Power Supply DC 12V Siren Alarm Outside Relays External Power Supply DC 12V ...

Page 35: ...ected to video monitors or combined with adapters to connect to VCR s LOOPING OUTPUT TERMINATION When terminating the outputs becomes necessary the XVR unit has built in termination that allows you to select individual outputs to terminate individually It is not always necessary to terminate the output when using it It is dependant on the device with which you are connecting it to As a rule if the...

Page 36: ...f the adapter to the XVR unit as shown 4 Assign the PTZ camera an ID number that coincides with the number assigned to it by the XVR unit Example If the camera is plugged into input number 5 set the PTZ unit to ID number 5 Attaching the RS 485 Adapter 4 Channel 1 Locate the PTZ adapter cable 2 Connect the two wires of the PTZ adapter to the PTZ camera The red wire on the adapter should connect to ...

Page 37: ...r Monitor etc for the first time follow the instructions carefully 4 Startup is complete when the Surveillix XVR software is finished loading and displays the main menu screen TURNING OFF THE XVR 1 Click the Exit Button on the main menu screen of the XVR software 2 Select Power Off from the drop down menu which appears in the Power Off prompt and click OK The XVR unit may take several minutes to s...

Page 38: ...22 NOTES ...

Page 39: ...23 ...

Page 40: ...24 ...

Page 41: ...25 DVR BASICS This chapter includes the following information Turning the DVR on and off Becoming familiar with the Display screen Defining Screen Divisions ...

Page 42: ...pond to these messages If you are asked to respond to the messages adding a Printer Monitor etc for the first time follow the instructions carefully After this finishes the Surveillix DVR software should load automatically and bring you to the main screen TURNING OFF THE DVR 1 To turn off the DVR unit select the Exit button from the main screen This will prompt you whether you wish to exit the pro...

Page 43: ... multiple DVRs quickly or reconfigure a unit that has failed Some things must be kept in mind when using this feature You cannot use this function on DVRs that are different models When upgrading from certain software versions You cannot use this feature when upgrading from v1 x to v2 x 1 Exit to Windows by clicking the Exit Button on the Main Display Screen and selecting Restart in Windows Mode S...

Page 44: ...ection NTSC or PAL 4 Click Set 5 Click the OK Button to close the VFormat Utility DISPLAY SCREEN Each time the DVR is started the program defaults to the Display screen The following diagram outlines the buttons and features used on the Display screen You should become familiar with these options as this is the screen that will be displayed the majority of the time Opens Search Display Backup Cent...

Page 45: ... recorded to the DVR unit Special Recording There are two types of DVR Special Recording Text is displayed on the camera indicating what type of Special Recording is activated SENSOR Sensor is displayed when a sensor associated with a given camera is activated INSTANT Instant Recording is a manual activation of the recording for the selected camera Regardless of the recording method Instant Record...

Page 46: ... Area To return to a different Multi Camera View select a different Screen Division option from the Screen Division Menu 2nd Nine Camera View Displays cameras 8 16 in the Video Display Area To return to a different Multi Camera View select a different Screen Division option from the Screen Division Menu Multi Camera View Displays a group of cameras within the Video Display Area All Camera View Dis...

Page 47: ...31 ...

Page 48: ...32 ...

Page 49: ...33 SETUP OPTIONS This chapter includes the following information Setup Overview Channels Color Schedule Speed Motion Detect Password Pan Tilt Audio ...

Page 50: ...e type of recording done by adding motion detection to this as well again increasing the amount of useful video DVR Access By setting up the access passwords you can tightly control the types of access an individual may have This ensures the security and integrity of the DVR unit Camera Naming By naming each camera you can easily identify the location and any other pertinent information that may b...

Page 51: ...ew camera from the Select Camera Drop Down Menu 5 Enter a name for the camera in the Camera Name Field 6 Adjust the Brightness Hue and Contrast if necessary 7 Select the appropriate sensors to associate with the camera 8 Click the Apply Button when finished Define Camera Name Adjust Brightness Hue Contrast Apply System Defaults to Selected Camera Apply Current Settings to all Cameras Apply System ...

Page 52: ... the Surveillix unit This is a unique code generated using the MAC address of the computer running the software The following steps illustrate how to locate the System ID 1 Enter Setup 2 Click Camera Setup 3 Click the Registration Button 4 In the Network Device Authentication the System ID can be located under the Add a new Serial Key section shown below Obtaining the Unlock Code 1 Open an Interne...

Page 53: ...37 7 Once validated the user will be provided with the Unlock Code 8 Print the page and save for later reference ...

Page 54: ...ect the camera channel to add a Network Device to 3 Check the Use Network Device Box 4 If the Network Device supports PTZ check the Enable Network Device PTZ Box 5 Click Setup Network Device and the Network Device Properties Window will appear 6 Click Setup to add a Network Device 7 Select the Manufacturer Class and Model of camera being added then click Next 8 Enter the IP Address Port ID and Pas...

Page 55: ...Regions per camera Resize and move them by dragging the sides and corners of the box 4 Adjust the sensitivity of the motion area using the sensitivity slider 5 Define the recording time for a motion event Pre Alarm 0 60 Seconds The number of seconds the DVR records before motion is detected Post Alarm MOTION 0 60 Seconds The number of seconds the DVR records after motion is detected Schedule recor...

Page 56: ...otion Setup window select a camera to edit from the drop down menu 2 Create a motion area 3 Select the Alarm Output box 4 Select a Control Output to activate for the selected camera 5 Select the duration to activate the Alarm when a motion event occurs ...

Page 57: ...le still being able to transmit at a higher PPS to remote connections Ex If a camera channel is set to 25 PPS blue and 7 PPS red the DVR will record at 7 PPS and users viewing live video remotely can receive up to 25 PPS NOTE The 4 Channel DVR only allows the user to select one frame rate for both recording and remote viewing Frame Setup 4 Channel Frame Select Sets the PPS recorded by the DVR and ...

Page 58: ...sting this setting can have negative effects on video quality NOTE Do not change from default setting unless instructed by a system administrator Enable Video Out to Spot Monitor 1 Click the Setup Button on the Main Display 2 Click the Frame Setup Button 3 Select the Video Out Box to enable the appropriate channels 4 Define the Video Out Time seconds to display each channel on spot monitor 5 Click...

Page 59: ...0x240 When recording at 720x240 each frame assigned to the channel will use 2 of the total frames available Frames recorded in 720x480 are four times the size of the standard 360x240 When recording at 720x480 each frame assigned to the channel will use 4 of the total frames available Resolution CCTV XVR16 60 model XVR16 120 model 320x240 1CIF 60 PPS 120 PPS 640x240 2CIF 60 PPS 120 PPS 640x480 4CIF...

Page 60: ...rding desired In addition this window contains the System Restart options that allow the user to perform basic system maintenance by automatically scheduling the DVR to restart periodically Single Day Selection Multi Day Selection Open Restart Setup Window Create Special Day Recording Schedules Recording Schedule Window Emergency IP Setup Recording Mode Options ...

Page 61: ... sensor event occurs the associated cameras will begin recording as a Sensor Event Sensor Recordings will be flagged and searchable using the Index Search Mode Cameras are associated to sensors in the Camera Setup Menu Single Day Selection Multi Day Selection Open Restart Setup Window Create Special Day Sensor Schedules Sensor Schedule Window Emergency IP Setup Alarm Options ...

Page 62: ... local server CENTRAL STATION This option sends the Alarm Events to Central Station software EMERGENCY AGENT This option sends the Alarm Event to the Emergency Agent software Motion can be designated as an Alarm event Often motion does not need to be treated as an Alarm event Ex During work hours motion that occurs is expected and should not be treated as an Alarm However after business hours are ...

Page 63: ... the right of the Date Bar 3 Highlight the time blocks within the Recording Schedule Window for the camera s selected to schedule Once the desired Time Blocks are highlighted click a Recording Mode Button 4 When finished creating the schedule click the Save Special Day Button The special day should now appear as a date in the Special Day Schedule Deleting a Special Day Schedule 1 Select a Special ...

Page 64: ...play 2 Click the System Restart Button 3 Select the day s of the week to schedule an automatic system restart and select the box to enable shut down NOTE This step alone does not trigger the DVR to restart only to shut down 4 Specify the time of day to schedule the system restart 5 Select the Restart Radio Button NOTE If the Off Radio Button is selected the DVR will shut down at the specified time...

Page 65: ...C for the desired sensor 4 Enter the Delay Time to define the number of seconds after the sensor is tripped until the relay is activated 5 Enter the relay s to associate with the sensor Two or more relays can be associated with a single sensor separate with commas 6 Click Apply Configure Hybrid IP Sensors Requires the HVR Software Upgrade Normally Open NO Normally Closed NC Open On Screen Keyboard...

Page 66: ...and Output Display 4 Click the Sensor Preset Button 5 Select the desired camera from the Channel Drop Down Menu 6 Select the appropriate sensor from the drop down menu 7 Select the preconfigured PTZ Preset from the drop down menu 8 Click the Set Button A list of configured Sensor Presets will display in the box below 9 Repeat for additional sensors 10 Click the OK Button to close the Sensor Preset...

Page 67: ...users to play a sound file when either a Motion event or Sensor event occur This file can be a custom created sound file that is unique to the application The selected WAV file is played through speakers attached to the DVR unit 1 Click the Open Sound File icon to browse for a WAV file The selected file will display in the field on the left 2 Click the Test icon to verify the audio file 3 Select M...

Page 68: ...activate the Intensive Recording To activate the Intensive Recording option follow these steps 1 Inside Camera Setup select the camera to use and enable the sensor to associate with it 2 Click on General Setup Enable the Intensive on Sensor and or Intensive on Motion option 3 Click on Schedule Setup Select the Sensor Radio Button 4 Enable the sensor by creating a schedule for it 5 Click the Apply ...

Page 69: ...the TV Out port 4 Select and Event Popup Box if desired 5 Define the Event Holding Time the number of seconds the camera displays after an event for selected event types 6 Define the Auto Switching Time the number of seconds between switching of camera for the selected TV Out Port Volume The volume control allows fine tuning of the volume settings on the DVR Volume Options Slider Controls Used to ...

Page 70: ...Custom Mode Enable to create non standard screen divisions Skip 0 FPS Channel Sequence skips cameras with no video signal Create Custom Auto Sequence 1 Open General Setup and click the Sequence Setting Button 2 Click individual cameras in the left pane or click the Select All Button to include all cameras in the sequence 3 Select an interval time in seconds to display each screen in the sequence 4...

Page 71: ...y Agent and enable Remote Access Transport Rate A bandwidth throttle based on percentage of free network Web Viewer iDVR Enables Disables access to the DVR using the Web Viewer interface Use with Emergency Agent Enable RS 232 Keyboards PTZ Between DVR and Remote Client Settings for Video Sent to Remote Client Use with Remote Connections ...

Page 72: ... cameras and setting PTZ options INFORMATION The Information Display allows users to define the site code necessary for connecting to remote software save comments relative to the DVR and store tech support and contact number information Site Code A user specified unique identification name used by other DVR software to identify the DVR Remote Emergency Agent SCS Digital Signature Verifier User De...

Page 73: ...57 ADMINISTRATIVE SETUP Safely Remove Connected Device Change Data Storage Location Select Date Export Log Data 1 to 7 days Log Data Display ...

Page 74: ...will be performed and their frequency Recording Data Check Configures when recording checks will be performed and their frequency Alarm Event Configures when general alarms will be sent Disk Management The Disk Management window is a native Windows function This window displays the partition scheme and health status of the Hard Disk Drives in the DVR This window is often used to troubleshoot a DVR...

Page 75: ...nto the User Management Console NOTE The Delete User Button immediately deletes the user use cautiously Add a New User 1 Open the Administrative Setup Display 2 Click the User Management Button 3 Click Add User to open the User Management Window 4 Enter a user name and password 5 Enable appropriate Permissions 6 Select cameras to hide from the user 7 Assign a User Rank 8 Click the OK Button to sav...

Page 76: ...ton 6 Set the user s rank using the User Rank drop down menu and press the OK Button to save changes Changing the Administrator Password 1 Inside Administrative Setup click the User Management Button When the prompt appears click the Change Password Button 2 Enter the new password in the prompt that appears and click OK Default Administrator Password The default administrator login is User Adminis...

Page 77: ...61 NOTES ...

Page 78: ...62 ...

Page 79: ...63 SEARCH This chapter includes the following information Setup Overview Channels Color Schedule Speed Motion Detect Password Pan Tilt Quit to Explorer ...

Page 80: ...following chapter describes in detail how to use the DVR search features NOTE Audio Channel Buttons are only viewable when one camera is selected Play Controls Back Frame Moves video back one frame Rewind Rewinds video Stop Stops video playback Play Plays video Forward Frame Moves video forward one frame Rewind Stop Play Back Frame Forward Frame Current Date Time Playback Date Time Audio Channels ...

Page 81: ...pen Video from Saved Location 1 Previously saved video clips or backup files can be searched for content Find file by date and time or by name 2 Click the Open Button to search for the saved file 3 Select a file from the list of saved clips and backup files or search by start hour 4 Click OK to open the saved file Time Sync The Time Sync option synchronizes a single channel of video to playback in...

Page 82: ...ffers some type of support for these file formats which make them the most ideal formats to use JPG Optimized for compressing full color or grayscale photographic images JPG images are 24 bit 16 7 million color graphics Use JPG to export a single image or frame AVI AVI image data can be stored uncompressed but it is typically compressed using a Windows supplied or third party compression and decom...

Page 83: ...the Include Viewer to include a copy of the proprietary Backup Viewer Software to view the clip on virtually any windows machine 6 Click the Add Memo Button to include additional information 7 Click the Backup Button to start backup NOTE If backing up to a removable USB device click the Unplug or Eject Hardware Button after backup is complete to safely remove the device PRINTING AN IMAGE 1 Using t...

Page 84: ...lendar Button on the Search Screen to select the date to search 2 Click the Index Search Button The Index Search Option Box will open 3 Select a single camera or select the All Cameras Box 4 Select the Select Time Box to define a specific period 5 Select an event type to search sensor motion instant record or select the All Event option 6 Click OK There may be a delay while results are returned Re...

Page 85: ...at appears has 24 images displayed Each image represents the first second of each hour If there is no image recorded during that period then nothing will be displayed When an hour is selected by double clicking on the image a new screen appears with 6 images Each of these images represents a 10 minute segment of video within the selected hour Once a 10 minute segment is selected by double clicking...

Page 86: ... an image to select the 1 minute segment of video to play A single image displays If needed return to the previous 10 image view by right clicking on an image 6 Use the Play controls to play the video of the selected segment 7 To exit out of the Preview search with the current image still selected deselect the Preview Search Button GRAPHIC SEARCH The Graphic Search option displays video in graph f...

Page 87: ...tion region box Resize by pulling on the small square boxes located on the outer perimeter of the box 5 Click the Start Search Button the Object Search Filter Window will open 6 Select an end date time One hour is the default setting 7 Adjust the sensitivity if necessary 8 Click the OK Button 9 Select a motion event from the search results list displayed on the right 10 Click the Apply to Main Sea...

Page 88: ...tton on the mouse 3 The Search in Live Controls will display at the bottom of the image 4 Use the controls to pause rewind move frame by frame or resume playing as desired AUDIO PLAYBACK Audio is played back at 48 000Hz To play audio with the video 1 Select a single camera by turning off all cameras but one using the Camera Select Buttons The audio buttons will be displayed 2 Select a single audio...

Page 89: ...73 NOTES ...

Page 90: ...74 NOTES ...

Page 91: ...75 PAN TILT ZOOM This chapter includes the following information Overview Setting up the PTZ Creating and Viewing a Preset Position Creating and Viewing a Preset Pattern ...

Page 92: ...o the Connections section of this manual for information on connecting the PTZ camera to the DVR Enable the PTZ Settings 1 Inside the DVR PTZ Setup select the PTZ camera using the Camera Channel drop down menu 2 Enable the PTZ functions of the camera by placing a check in the Enable Pan Tilt Checkbox 3 Select the appropriate Protocol and set the PTZ Driver Address and Serial Port Settings See Adva...

Page 93: ...ck the Open PTZ Controller Button 3 Move the selected camera to the desired position using the Pan Tilt Zoom Focus controls 4 In the Preset Tour Detail section choose a Preset 1 10 using the drop down menu or the Right and Left Arrow Buttons and click Select NOTE Preset positions can also be created using the advanced buttons on the PTZ graphical controller Viewing a Preset 1 From the Main Display...

Page 94: ...o the DVR NOTE To select a PT Driver Address of 129 254 manually enter the ID in the field ACCESSING PTZ MENUS Some protocols support the ability to access the Internal PTZ Onscreen Menu Since every PTZ camera is different the functions of these options can vary slightly The Surveillix DVR provides an easy way to access the cameras options For explanations of what those options are please refer to...

Page 95: ...ight directions are available only for select protocols Only four of the PTZ Control buttons work for all protocols UP DOWN LEFT RIGHT Using the On Screen Compass 1 Click the Setup Button on the main screen 2 Click PTZ Setup 3 Select the On Screen Compass Box to enable the feature 4 Click the Apply Button 5 Click the Exit Button to return to the main screen 6 Click the PTZ Button 7 Control the PTZ...

Page 96: ...n seconds that a PTZ Tour displays a Preset Position Setting Start Pos End Pos Define a Mimic Tour The Start Position Button begins the recording process The Stop Position Button ends it Pan Swing Tilt Swing This option enables the Horizontal Pan or Vertical Tilt Guard Tours Run Stop Runs the selected Pan or Tilt Tour ...

Page 97: ...Window 4 In Single Select Mode select one day of the week to create a schedule for or toggle to Multi Select Mode to select multiple days with the same schedule 5 Click and drag the mouse cursor to select blocks of time hours 0 24 and corresponding cameras 6 Click the Select Button 7 When finished click the OK Button to save changes and close the window Cameras Hours 0 23 24 hours ...

Page 98: ...82 NOTES ...

Page 99: ...83 BACKING UP VIDEO DATA This chapter includes the following information Overview Saving Video to a DVD R Saving Video from a Single Camera Scheduling Regular Video Backup ...

Page 100: ...nue recording without interruption This is the result of the tremendous multiplexing power of the DVR unit which allows it to perform virtually all functions without disrupting the recording process NERO EXPRESS The DVR unit uses Windows XP Embedded running Nero Express 7 0 to write data to the DVD RW Drive This solution allows the DVR software to read and write data to the DVD ROM Drive without t...

Page 101: ...or dates to back up video from using the calendar Dates highlighted in blue contain recorded data 3 Select the blocks of time to back up using the Hour Minute Menu Blocks of time with recorded video are highlighted in green Blocks of time selected for backup are highlighted in red 4 Select the drive or drives to save the backup video to using the Select Backup Media Menu Network Drive Button or Br...

Page 102: ...en 3 Set the Backup Time and End Time of the video to backup in the Time Setup Box 4 Select the Cameras to back up in the Channel Selection Box 5 Select the Backup Drive to save the backup video to 6 Check the Include Viewer Checkbox to include the Backup Viewer Application 7 Enter pertinent clip information into the Clip Information section in the Description Box 8 Click the Start Backup Button t...

Page 103: ...checkbox to overwrite previous scheduled backups when the disk becomes full 7 Click the Save Backup Setting Button to save the current backup setting and return to the Main Display Screen Specifying Scheduled Backup Drives In order to use the Scheduled Backup feature one or more storage drives or partitions connected to the DVR must be labeled as a backup drive 1 Exit and restart in Windows mode 2...

Page 104: ...88 NOTES ...

Page 105: ...89 LAN ISDN PSTN CONNECTIONS This chapter includes the following information Overview Configuring TCP IP Settings Connecting to a LAN ...

Page 106: ...ng options of the DVR unit can create and edit all Network settings available on Windows XP Embedded The DVR unit comes equipped with a 10 100 Network Interface Card NIC This card uses a standard RJ 45 connector The DVR unit comes configured in DHCP Mode The DVR will automatically receive an IP address is your Network assigns DHCP To configure a static IP address refer to the instructions below Co...

Page 107: ...91 NOTES ...

Page 108: ...92 NOTES ...

Page 109: ...93 EVENT SENTRY This chapter includes the following information Overview Setup Event Sentry ...

Page 110: ... last window click Finish 4 Select No More Tips Please In the Tips and Tricks Window 5 Click Close 6 The main page of the Event Sentry Management consol will display Add Email Notification Filters 1 Find and expand Email Notification in the Left Panel My Computer Packages Filter Packages Email Notification 2 Right click Email Critical Events and select Delete 3 Click Yes to confirm 4 Right click E...

Page 111: ...xcept the Event ID field which corresponds to the filter name 10 After all three filters are added save the settings File Save 11 Exit the Event Sentry Management Software File Exit 12 Double Click the Surveillix DVR icon on the desktop to restart the DVR software 13 The Event Sentry will run in the background and monitor the RAID array ...

Page 112: ...96 NOTES ...

Page 113: ...97 WEB VIEWER This chapter includes the following information Overview Configuring the Web Viewer ...

Page 114: ... view live video from virtually any computer with an internet connection using Microsoft Internet Explorer In order to log in to the DVR server a user account must be made for the user This ensures that only authorized personnel are allowed to log in In addition each user can be assigned different privileges that allow them or deny them access to different functions For example a user can be grant...

Page 115: ...R into the Address Bar 3 When attempting this for the first time on a Computer a window will open and you will be asked to accept an Active X installation Select Yes to this NOTE If you receive a message saying Internet Explorer security settings do not allow you to download Active X components then you will need to adjust the browser security settings One way to do this is to add the IP address o...

Page 116: ...100 NOTES ...

Page 117: ...101 INCLUDED SOFTWARE SETUP This chapter includes the following information Emergency Agent Overview Remote Software Overview Digital Verifier Backup Viewer SCS Multi Site Software Overview ...

Page 118: ...ting Menu if necessary It is recommended that the default setting should be used unless the port must be changed 4 Click the Schedule Setup Button Enter the IP Address of the computer running the Emergency agent software 5 Click the box next to the IP Address to enable it 6 Select the Sensor Radio Button 7 Create a schedule for the appropriate sensor 8 Click Apply Configuring the Client PC All con...

Page 119: ...ration settings for activating an audible indicator or popup window when the Emergency Agent receives an event Emergency Agent Window Filter Event List 1 Select a DVR from the DVR Drop Down Menu in the Filter Options section 2 Select the Date to include 3 Select the type of Event s to include 4 Select the event status type Read Unread All from the Read Drop Down Menu 5 Click the Filter Button to d...

Page 120: ...ired video 3 Select the Continue Playing Box to watch all recorded events When not selected playback stops at the end of the alarm event 4 Select the Same Camera Box to watch all events recorded by a single camera 5 Click the Apply Button after making any changes Export Video 1 Double click an event listing to open the Search Alarm Window 2 Use the play controls to locate the desired video 3 Click...

Page 121: ...s setup or control a PTZ camera at any given time The pictures per second passed to the Remote Client vary greatly depending on the connection type and speed In order to log in to the DVR server a user account must be made for the user This ensures that only authorized personnel are allowed to log in In addition each user can be assigned different privileges that allow them or deny them access to ...

Page 122: ...512MB System Memory DirectX 9 or higher Compatible video card ATI Preferable Internet or LAN Connection DSL Cable Modem T1 ISDN etc TCP IP installed Microsoft Windows 2000 or XP Operating System 1024 x 768 display resolution 32 Bit color depth or better Remote Software Setup Installing Remote Software 1 On the client computer insert the Surveillix Software CD into the CD ROM The CD should play aut...

Page 123: ...te Name The Site Name will be the name displayed inside the connection box to help identify the unit 4 Enter the IP Address of the DVR server By default the DVR unit is set to connect using DHCP 5 Enter the Center Port This setting is specified on the server 6 Click OK 7 Click on the newly created connection and enter the login username and password case sensitive 8 Click Connect DVR Site List Sel...

Page 124: ...heck the Disable Remote Control option You should now be allowed to adjust port settings if necessary NOTE If you are using a Firewall it may be necessary to adjust the port settings on both the DVR and the Firewall Contact the Network Administrator for more information 4 Click OK 5 Make sure a User account is created Without a user account the Administrator account must be used 6 The DVR server i...

Page 125: ...fier option to begin installation When the Welcome screen appears click Next 3 When the Setup Complete window appears click Finish Installation is complete Using the Digital Verifier 1 Open the Digital Verification program by selecting Start Programs Surveillix Digital Verifier Digital Signature Verifier 2 Click the Browse Button to load the JPG image 3 Enter the Site Code of the DVR unit that the...

Page 126: ...ion DVD into the DVD ROM Do not install on the DVR unit 2 Select the Backup Viewer option to begin installation When the Welcome screen opens click Next 3 Read the License Agreement and select the appropriate radio button to accept the terms of the license agreement Click Next 4 Select Yes to install the POS component or Select No for a basic install Click Next NOTE The POS component is only neces...

Page 127: ...OM data select the appropriate DVD ROM drive letter from the Backup Media Box For hard drive data select either an attached hard drive from the Backup Media Box or select the Open Folder Icon to browse to a specific directory Once selected available video data will be displayed in the Choose Start Hour Box 4 Click on the desired time to select it 5 Click OK The video will now load into the Backup ...

Page 128: ...log in In addition each user can be assigned different privileges that allow them or deny them access to different functions Configuring the Server for Remote Connection 1 Enter Setup on the DVR unit 2 Click the Network Setup Button 3 Uncheck the Disable Remote Control option You should now be allowed to adjust port settings if necessary NOTE If you are using a Firewall it may be necessary to adju...

Page 129: ...113 APPENDIX SPECIFICATIONS ...

Page 130: ...114 ...

Page 131: ...360x288 Image Compression MJPEG 360x240 3 5k 720x240 4 8k Average File Size 720x480 7 12k Video Inputs 4CH BNC 16CH BNC Looping Outputs 0 16CH BNC Each can be terminated 75Ω Composite Outputs RCA Video Outputs SVGA Max PPS Per Channel 30 Pictures Per Second PPS NTSC 25 Pictures Per Second PPS PAL Motion Detection Up to 5 Regions Per Channel Adjustable Sensitivity Remote Operation Full Remote Contr...

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