114
GB
Possible problems
Possible problems
TOSHIBA TF 831/861
Problem
You press START to receive an document.
But you receive nothing.
Your recording paper is not fed out.
The dcoument received is difficult to read.
You receive a completely blank document.
The document received is partially printed.
You can send fax messages without any
problem, although you cannot receive any.
... and solutions
If the display shows an error message,
eliminate the fault and delete the display
with STOP.
Check the wiring. See
page
7
.
Check there is power to the machine.
The machine must be switched on (see
page
7
).
Press SROP and remove the document.
When receiving the next fax, be sure to
replace the handset only after you have
pressed START.
Close the cover. Both sides of the cover
must be firmly locked in place.
Remove the jammed paper (see
page
116
).
Ask the sender to reset the resolution and
contrast or improve the quality of the
document e.g. by making the print on the
photocopy darker, enlarging or reducing.
Then have it send again.
Ask the sender to transmit the document
again (see
page
31
).
Check whether the sender loaded in the
correct manner.
Close the cover. Both sides of the cover
must be firmly locked in place.
Switch off receiving protection (see
page
28
).
Possible causes ...
Your have an error displayed.
The fax machine is not correctly connected.
The display is blank.
There is still a document in the feeder.
Your fax machine is set in manual receiving
mode and you replaced the handset before
pressing START.
The operator control panel is not closed.
The recording paper in your machine is
jammed.
Document quality is poor.
The telephone connection is poor.
The sender made a mistake when loading the
document.
The operator control panel of your fax machine
is not closed properly on both sides.
Receiving protection is activated.
technician, take your time and see if you
can help yourself. This checklist will help
you recognise and eliminate errors.
Receiving problems
Your fax machine reports an operating error or
fails to perform the required function. Before
you make an unnecessary call on your service