VIPedge
Messaging Features
50
TOSHIBA
VIPedge UG 12/12
Check New Messages
Most organizations have a message indicator light on office phones. By
default the message indicator will light up when you have a new voice
message, but some system administrators will also set it up to indicate when
you have a new fax message.
To check new messages and access your voicemail box:
1. You will need the following information:
•
Phone number to call the voice messaging system (this may be
different from inside and outside of the organization)
•
Your mailbox number
•
Your security code (password)
2. From the Subscriber’s menu, press
1
to review new messages. The
system will play any priority stamped messages first.
You can also receive a text message to your cell phone or pager when a new
message arrives, or set up a “call-out” where the system will call any
designated phone number (e.g. a cell phone or home phone) when a
message has been left in your voicemail box.
Review saved
messages
Saved messages are messages you have already heard and saved. A
message is moved to your saved messages when you press 1 during or after
message playback. The length of time a saved message is kept before being
permanently deleted (for example, 30 days) is set by your system
administrator. Your system administrator will also designate if you receive
notification that a saved message is about to be permanently deleted,
providing you with the opportunity to save it again if you wish to keep it for a
longer period of time.
To review saved messages:
1. Call the voice messaging system
2. Press
1
2
from the subscriber’s menu to review saved messages.
Envelope Information
Press
8
while listening or after listening to the message to find out who sent
the message as well as the date and time sent.
While listening to a message, you can press
4
to rewind or
6
to fast forward
(in increments of five seconds or as programmed by the system
administrator). You can also press
5
to pause the message and
5
again to
resume it (it automatically resumes after 60 seconds or as programmed by
the administrator).
