Call Rerouting for dedicated MWI ports
If any VP 300 ports are dedicated for MWI, they cannot answer calls. To prevent these ports
from answering calls, use Call Rerouting as follows:
1.
Set up a Call Rerouting Always Alternative that reroutes calls to the VP 300 hunt group
pilot number for all calling devices.
2.
Access the Call Rerouting Assignment form and assign this alternative to the VP 300 ports
used for MWI. This ensures that any calls to the MWI ports are rerouted to the call
processing ports, preventing the MWI ports from ever answering calls.
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Station Extensions
Check the ONS/OPS Assignment form and the Superset 4 Assignment form to see that station
owners are assigned Interconnect Numbers that allow them to access the VP 300 hunt group.
For only those SX-2000 PBXs without the COV Voice Mail Port class of service option, all
station extensions that are to receive call coverage from the VP 300 must either have no name
programmed in the SX-2000 telephone directory, or have a Name programmed according to the
Naming Conventions at the beginning of this section. This is because when a MIC port receives
a forwarded call, the PBX provides only the name, not the extension number, as the called party
identification.
Make sure the Call Forward – No Answer timer for each user’s PBX class of service is set to a
time interval longer than the number of rings specified in the VP 300 INFORMATION Table
options Rings Before No Answer and Message Waiting Rings.
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Configuration for Message Waiting Indication
To ensure that the VP 300 can control message waiting indicators on single line stations, be
sure that those stations with lamps are assigned an appropriate ONS/OPS Circuit
Descriptor number. Stations without indicators, as well as those with indicators, can
receive message waiting notification by a special message waiting tone after going off-
hook. To enable this tone message waiting notification, assign stations an SX-2000 class of
service with the option Message Waiting – Tone Set to YES.
The ONS/OPS Circuit Descriptor Assignment form contains a Message Waiting Lamp
entry that must be set to YES to enable message waiting indicator. Circuit Descriptor form
numbers are assigned to stations on the ONS/OPS Assignment form.
Stations for which the VP 300 is controlling message waiting indication must have the
PBX class of service option MESSAGE WAITING – DEACTIVATE ON OFF-HOOK set
to NO in order for the VP 300 message waiting indication to work properly.
If attendants or other station owners use the Message Waiting – Activate and Message
Waiting – Deactivate feature access codes, this will interfere with the VP 300’s control of
message waiting indicators.
Toshiba VP Systems
Release 6.1
February, 1993
10.3-20
Installation and Maintenance Manual
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