35
ADDITIONAL
INFORMA
TION
LIMITED WARRANTY
TOSHIBA VIDEO CASSETTE RECORDER
Toshiba America Consumer Products, Inc. (“TACP”)
and Toshiba Hawaii Inc. (“THI”) make the following
limited warranties. These limited warranties extend
to the original consumer purchaser or any person
receiving this set as a gift from the original consumer
purchaser and to no other purchaser or transferee.
Limited Ninety (90) Day Warranty
TACP/THI warrant this product against defects in
materials or workmanship for a period of ninety days
after the date of original retail purchase. During this
period, TACP/THI will repair a defective product or
part, without charge to you. You must deliver the entire
product to a TACP/THI Authorized Service Station.
You are responsible for all transportation and insurance
charges for the set to and from the Authorized Service
Station.
Limited One (1) Year Warranty
TACP/THI further warrant the parts in this product
against defects in materials or workmanship for a
period of one (1) year after the date of original retail
purchase. During this period, TACP/THI will replace a
defective part without charge to you, except that if a
defective part is replaced after ninety (90) days from
the date of the original retail purchase, you pay labor
charges involved in the replacement. You must also
deliver the entire product to a TACP/THI Authorized
Service Station. You are responsible for all
transportation and insurance charges for the set to
and from the Authorized Service Station.
Rental Units
The warranty for rental units begin with the first rental
or thirty (30) days from the date of shipment to the
rental firm, whichever comes first.
Commercial Units
Products sold and used for commercial use have a
limited ninety (90) day warranty for all parts and labor.
Owner’s Manual and Demographic Card
You should read the owner’s manual thoroughly before
operating this product. You should complete and mail
the enclosed Demographic card within ten (10) days
after you, or the person who has given you this product
as a gift, purchased this product. This is one way to
enable TACP/THI to provide you with better customer
service and improved products. Failure to return the
card will not affect your rights under this warranty.
Your Responsibility
The above warranties are subject to the following
conditions:
(1) You must retain your bill of sale or provide other
proof of purchase.
(2) You must notify an Authorized TACP/THI Service
Station within thirty (30) days after you discover a
defective product or part.
(3) All warranty servicing of this product must be
made by an Authorized TACP/THI Service Station.
(4) These warranties are effective only if the product is
purchased and operated in the U.S.A or Puerto
Rico.
(5) Labor service charges for set installation. Set up,
adjustment of customer controls and installation
of repair or antenna systems are not covered by
this warranty. Reception problems caused by
inadequate antenna systems are your
responsibility.
(6) Warranties extend only to defects in materials or
workmanship as limited above and do not extend
to any product or parts which have been lost or
discarded by you or to damage to products or
parts caused by misuse, accident, damage caused
by Acts of God, such as lightning or fluctuations in
electric power, improper installation, improper
maintenance or use in violation of instructions
furnished by us; or to units which have been
altered or modified without authorization of TACP/
THI or to damage to products or parts there of
which have had the serial number removed,
altered, defaced or rendered illegible.
(7) At you option, after the warranty period has expired
in the U.S.A. Call (800)-631-3811 to receive
information concerning an exchange price.
Payment must be enclosed with the product in the
form of a certified check or money order and
forward your product to:
Toshiba America Consumer Products Inc.
Returns Center
1420C Toshiba Dr.
Lebanon, TN 37087
(8) Upon receipt we will, at our option, replace your
unit with a new or refurbished unit of equal value.
Features may not be identical to your original
product.
(9) Physically damaged units are not acceptable for
repair or exchange in or out of warranty and will be
returned as received.
W-528 522 422 eng (30-36)
2/28/02, 2:33 PM
35
