12
Troubleshooting
This section contains a list of problems that may be encountered and their solutions. If the provided
solutions fail to correct the problem, contact customer service at the address and numbers shown on the
back cover of this manual. Please have the model number, and serial number of your jack available. The
serial number is permanently stamped on the top of the lift arm.
Problem
Cause/Solution
Fails to lift load ..................................... Low oil level, see the “Maintenance and Lubrication Instruction” section of
this manual
Release is open; gently turn the release knob in a clockwise direction until
resistance is felt. See the ‘Release Knob Hold-To-Run Feature™” section of
this manual.
Overloaded, use larger capacity jack.
Fails to hold load .................................. Release open, gently turn the release knob in a clockwise direction until
resistance is felt. See the “Release Knob Hold-To-Run Feature” section of
this manual.
Jack reservoir has been contaminated with dirt. If jack reservoir has
recently been filled, contamination could have been inadvertently added.
Contamination could be holding the valve off the seat. Hold release open
and pump handle several times to flush release.
Oil leaks ................................................... Reservoir fill plug loose, tighten fill plug.
