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Warranty Information
LIMITED WARRANTY
Use of non-Total Gym Accessories: Defects or damage that result from the
use of third party or homemade accessories are excluded from coverage.
Unauthorized Service or Modification: Defects or damage that result from
service, maintenance, repairs, adjustment, installation or alteration conducted
by anyone other than Total Gym or its authorized representatives are excluded
from coverage.
Total Gym accepts no responsibility for damage in shipping. Total Gym does, however, make every effort to facilitate the satisfactory resolution of claims made
against delivery agents for damage during shipping. If the package appears to have sustained damage in shipping, or if the Total Gym appears to have shifted in
delivery but no damage is evident, retain the shipping boxes until the Total Gym has been fully assembled to ensure there is no functional damage that is not initially
visible. In the event of damage during shipping, retaining the shipping boxes helps to facilitate your claim against the shipper. Take photographs of damaged boxes or
contents before opening.
PURCHASE RECORD
Date Purchased _______________________________________________________
Purchased From _______________________________________________________
Model Name __________________________________________________________
Serial Number _________________________________________________________
Retain this copy for your records.
WARRANTY CLAIMS
Total Gym® treats warranty claims as a priority. To process these quickly,
a Return Merchandise Authorization (RMA) number is required to properly
link your merchandise with your claim. Total Gym does not accept returned
merchandise without an accompanying RMA number. Contact Total Gym
Customer Service Department at 858-586-6080 if you are making a warranty
claim. A representative will issue you an RMA number and instructions for
proper packaging of the equipment for shipping.
IMPORTANT:
Save your invoice. Please retain packaging instructions. US Customer Service Center: 858-586-6080.
Shipping Damage: FOB origin, unless otherwise specified.
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US WARRANTY
Total Gym Sport™
Commercial Warranty: Frame- 5 years; Parts & Upholstery- 1 years; Foam & Rubber- 90 days
Total Gym GTS™
Commercial Warranty: Frame- 5 years; Parts & Upholstery- 1 years; Foam & Rubber- 90 days
Total Gym PowerTower™
Commercial Warranty: Frame- 5 years; Parts & Upholstery- 1 year; Foam & Rubber- 90 days; Motor-2 years
Warranties outside the US may vary. Contact your local authorized distributor for details.
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arranty Information
Summary of Contents for GTS
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