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Overview

Page 2

Comfort Call allows you to call and ‘talk’ to  your compatible thermostat.  Monitoring 
and controlling your thermostat is now simple and easy from any phone, from 
anywhere.

Comfort Call employs the latest in voice recognition and synthesis technology.  It can 
tell you the indoor temperature of your home and the outdoor temperature, provided 
there is a working outdoor sensor connected to the thermostat.  Once on the phone 
with your system, you may tell your thermostat to change to your preset ‘Comfort 
Settings’ or go into your preset ‘unoccupied’, Energy Savings Settings

 

(page 15)

.

Comfort Call consists of two parts:  A base station 

(page 6)

 that connects to the phone 

line and a RF Wireless Module that plugs into our compatible thermostat 

(page 5)

.

Once Comfort Call answers, the user will be prompted to enter a Security Access 
Code.  This code is preset to 1111.  The user/installer may change this code to any 
four digit number, if desired 

(page 13)

.

Some homes may have more than one thermostat.  If there is more than one 
thermostat, Comfort Call will have a menu option to access up to four different 
thermostats 

(page 16)

 .

As an added feature, some of our compatible thermostat models allow for the remote 
control of an auxiliary output on the thermostat.  This auxiliary output may be 
accessed and controlled from Comfort Call as well 

(page 17)

.  An example of the use of 

this auxiliary output:  The output is connected to a pilot relay to turn on or off the 
outdoor lighting.  

Summary of Contents for Comfort Call P374-0433

Page 1: ... Corporation 11 06 Complete Control from T N OTALI E REMOTE THERMO TAT ACCESS S BASE STATION RF WIRELESS MODULE BASE STATION RF WIRELESS MODULE BASE STATION RF WIRELESS MODULE BASE STATION RF WIRELESS MODULE COMFORT CALL COMFORT CALL COMFORT CALL COMFORT CALL OWNER S MANUAL OWNER S MANUAL COMFORT CALL SYSTEM P N P374 0433 COMFORT CALL SYSTEM P N P374 0433 TOTALINE ...

Page 2: ...put Menu of Touch Tone Keys Warranty Page 1 P N P374 0433 Replacement Components Division Carrier Corporation 11 06 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation C c F Comfort Cal...

Page 3: ...ation page 6 that connects to the phone line and a RF Wireless Module that plugs into our compatible thermostat page 5 Once Comfort Call answers the user will be prompted to enter a Security Access Code This code is preset to 1111 The user installer may change this code to any four digit number if desired page 13 Some homes may have more than one thermostat If there is more than one thermostat Com...

Page 4: ...l will release the answering machine from the line and control of the thermostat is now possible In the case of a fax machine after the handshake tones are heard there are moments of silence during this silent period the Comfort Call security code should be entered Comfort Call will release the fax machine from the line and control of the thermostat will be possible Please note that some phone ser...

Page 5: ...for 3 seconds The LED on the receiver will flash twice The base station will now remember your settings You may change these settings at anytime by repeating the above steps Refer to owner s manual for more details 1 1 4 4 7 7 RINGS 1 1 2 2 3 3 4 4 Energy Comfort 9vAC Power LINE Power and Link LED Indicator Comfort Settings Link Button Ring Selector Switch Link Button Link LED Indicator Energy Sav...

Page 6: ...eless Module To remove the RF Wireless Module from the thermostat press and hold the accessory release button while removing the RF Wireless Module from the thermostat s accessory jack To connect the RF Wireless Module to the thermostat insert the RF Wireless Module plug into the accessory jack of the thermostat The RF Wireless Module has two tabs that fit into the ventilation slots of the thermos...

Page 7: ...ow green when power is connected Base Station To 110vac House Telephone Line Answering or Fax Machine An answering or fax machine is not required Link the thermostat to the Base Station for COMFORT SETTINGS At the thermostat select the mode you would like your Comfort Settings to operate in Auto Heat or Cool 1 1 2 2 2 2 Adjust the set points to the desired Comfort Settings 1 1 Set the temperature ...

Page 8: ...s link button for five seconds The green power LED next to the button will turn red and flash for up to five minutes Go to the thermostat making sure that it is still set to your Comfort Settings Within five minutes of pressing the link button on the Base Station press the link button on the side of the RF Wireless Module for three seconds The LED on the RF Wireless Module will flash indicating th...

Page 9: ...g the above steps Refer to owner s manual for more details 1 1 4 4 7 7 RINGS 1 1 2 2 3 3 4 4 Energy Comfort 9vAC Power LINE Energy Savings Settings are normally used for unoccupied periods Installation Setup Page 8 Link the thermostat to the Base Station for ENERGY SAVINGS SETTINGS At the thermostat select the mode you would like your Energy Savings Settings to operate in Auto Heat Cool or Off Adj...

Page 10: ...stat was not in the appropriate mode only Auto Heat Cool and Off are supported 10 flashes indicates a communication problem After two flashes on the RF Wireless Module the Base Station will remember your Energy Savings Settings You may change these settings at anytime by repeating the above steps Notes on the linking procedure The linking procedure may be cancelled by pressing the Base Station s l...

Page 11: ...omfort 9vAC Power LINE Page 10 Slide the Rings switch to 7 rings if you have an answering machine or fax machine connected In this setting the answering fax machine may answer the call first If there is no answering machine connected choose 1 4 or 7 rings before the Base Station answers the call If there is an answering or fax machine in the house it is highly recommended that these items are conn...

Page 12: ...n Press and hold the link button on the RF Wireless Module for three seconds The RF Wireless Module s flashing LED will indicate the status 2 flashes indicate the unlink was successful 10 flashes indicate a communication problem or the RF Wireless Module was not linked to the Base Station Press the desired link button Comfort or Energy for five seconds When the LED begins flashing red release the ...

Page 13: ...nual for more details 1 1 4 4 7 7 RINGS 1 1 2 2 3 3 4 4 Energy Comfort 9vAC Power LINE Page 12 If it becomes necessary to reset the link database for any reason such as relocating the Comfort Call Base Station to a new location with different thermostats follow these steps to clear its memory of linked thermostats Installation Setup Note All linked information is stored in the Base Station so only...

Page 14: ...on thereceiverwillflashtwice The base station will now remember your settings You may change these settings at anytime by repeating the above steps Referto owner s manual formore details 1 1 4 4 7 7 RINGS 1 1 2 2 3 3 4 4 Energy Comfort 9vAC Power LINE Press the Energy button Apply power while continuing to hold the Energy button Release the Energy button Place a call to the Comfort Call Base Stati...

Page 15: ...eat is running or the Cool is running The auxiliary output is now on off Main Menu The Base Station will give you the following options For Comfort Settings press 1 or say Comfort Settings For Energy Savings Settings press 2 or say Energy Savings To control the Auxiliary Output press 3 or say Auxiliary Output To control the next thermostat press 4 or say Next Thermostat To leave your thermostat an...

Page 16: ... The auxiliary output is now on off would you like to turn it off on To turn the Auxiliary Output on off press 1 or say Yes and Comfort Call will say The Auxiliary Output will now be turned on off is this correct To cancel your selection and return to the Main Menu press 2 or say No To confirm your selection press 1 or say Yes and Comfort Call will say Okay the Auxiliary Output is now on off The s...

Page 17: ...mostats numbered two through four is the same as described for a single thermostat pages 6 9 The Base Station will recognize the new thermostats and store them by number in the order that they are linked to the Base Station When more than one thermostat is linked the main menu will add the prompt For the next thermostat press four or say next thermostat Additionally before the status is given the ...

Page 18: ...ion will detect this and the main menu will add the prompt To control the Auxiliary Output press 3 or say Auxiliary Output page 14 Additionally the Auxiliary Output Status will be added to the status report After pressing 3 or saying Auxiliary Output the user will be given the Auxiliary Output Status and asked if he she wants to change it This will be followed by a confirmation page 15 Please cons...

Page 19: ...en applicable Menu of Touch Tone Keys Page 18 When applicable Energy Savings Settings or NO Status Report or Next Thermostat Comfort Settings or YES Auxiliary Output Settings Exit System Hang Up Main Menu ...

Page 20: ...L WORK UNDER THE TERMS OF THIS WARRANTY SHALL BE PERFORMED DURING NORMAL WORKING HOURS ALL REPLACEMENT PARTS WHETHER NEW OR REMANUFACTURED ASSUME AS THEIR WARRANTY PERIOD ONLY THE REMAINING TIME PERIOD OF THIS WARRANTY THE MANUFACTURER WILL NOT BE RESPONSIBLE FOR 1 Normal maintenance as outlined in the installation and servicing instructions or owner s manual including filter cleaning and or repla...

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