6
ENGLISH
WARRANTY
1. TOTO
®
warrants its vitreous china products (“Product”) to be free from defects in materials and workmanship during nor
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mal use when properly installed and serviced, for a period of one (1) year from date of purchase. This limited warranty is
extended only to the ORIGINAL PURCHASER of the Product and is not transferable to any third party, including but not
limited to any subsequent purchaser or owner of the Product. This warranty applies only to TOTO Product purchased and
installed in North, Central and South America.
2. TOTO’s obligations under this warranty are limited to repair, replacement or other appropriate adjustment, at TOTO’s op
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tion, of the Product or parts found to be defective in normal use, provided that such Product was properly installed, used
and serviced in accordance with instructions. TOTO reserves the right to make such inspections as may be necessary in
order to determine the cause of the defect. TOTO will not charge for labor or parts in connection with warranty repairs or
replacements. TOTO is not responsible for the cost of removal, return and/or reinstallation of the Product.
3. This warranty does not apply to the following items:
a. Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder, electrical storm, etc.
b. Damage or loss resulting from any accident, unreasonable use, misuse, abuse, negligence, or improper care, cleaning,
or maintenance of the Product.
c. Damage or loss resulting from sediments or foreign matter contained in a water system.
d. Damage or loss resulting from improper installation or from installation of the Product in a harsh and/or hazardous en
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vironment, or improper removal, repair or modification of the Product. (NOTE: Product model codes allow a maximum
of 80 PSI. Check local codes or standards for requirements).
e. Damage or loss resulting from electrical surges or lightning strikes or other acts which are not the fault of TOTO or which
the Product is not specified to tolerate.
f. Damage or loss resulting from normal and customary wear and tear, such as gloss reduction, scratching or fading over
time due to use, cleaning practices or water or atmospheric conditions.
g. Tank flushing mechanisms of plastic or rubber moving parts.
h. Toilet seats of plastic, wood or metal.
4. In order for this limited warranty to be valid, proof of purchase is required. TOTO encourages warranty registration upon
purchase to create a record of Product ownership at http://www.totousa.com. Product registration is completely voluntary
and failure to register will not diminish your limited warranty rights.
5. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO
STATE, PROVINCE TO PROVINCE OR COUNTRY TO COUNTRY.
6. To obtain warranty repair service under this warranty, you must take the Product or deliver it prepaid to a TOTO service facil-
ity together with proof of purchase (original sales receipt) and a letter stating the problem, or contact a TOTO distributor or
products service contractor, or write directly to TOTO U.S.A., INC., 1155 Southern Road, Morrow, GA 30260 (678) 466-1300
or (888) 295-8134, if outside the U.S.A. If, because of the size of the Product or nature of the defect, the Product cannot be
returned to TOTO, receipt by TOTO of written notice of the defect together with proof of purchase (original sales receipt)
shall constitute delivery. In such case, TOTO may choose to repair the Product at the purchaser’s location or pay to transport
the Product to a service facility.
WARNING! TOTO shall not be responsible or liable for any failure of, or damage to, this Product caused by either chloramines
in the treatment of public water supply or cleaners containing chlorine (calcium hypochlorite). NOTE: The use of a high con
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centrate chlorine or chlorine related products can seriously damage the fittings. This damage can cause leakage and serious
property damage.
THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY TOTO. REPAIR, REPLACEMENT OR OTHER APPROPRIATE
ADJUSTMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY AVAILABLE TO THE ORIGINAL
PURCHASER. TOTO SHALL NOT BE RESPONSIBLE FOR LOSS OF THE PRODUCT OR FOR OTHER INCIDENTAL, SPECIAL
OR CONSEQUENTIAL DAMAGES OR EXPENSES INCURRED BY THE ORIGINAL PURCHASER, OR FOR LABOR OR OTHER
COSTS DUE TO INSTALLATION OR REMOVAL, OR COSTS OF REPAIRS BY OTHERS, OR FOR ANY OTHER EXPENSE NOT
SPECIFICALLY STATED ABOVE. IN NO EVENT WILL TOTO’S RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE
PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING THAT OF
MERCHANTABILITY OR FITNESS FOR USE OR FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. SOME STATES
DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.
