52
Reference
53
Troubleshooting
Rear and Front Cleansing, Wand
Trouble
Please check
Ref.
Page
The wand
(or cleansing water)
does not come out
●
If you can operate with the control panel (check while sitting on the toilet seat.)
➞
It may be the case that the top unit does not detect a signal of the remote
control.
Check "Is the remote control working?"
12
51
●
When the temperature is low, it takes time for the wand to come out after the
remote control button is pressed because the water must be warmed up
fi
rst.
-
●
Did you sit on the toilet continuously for 2 hours or longer?
(If so, operation is stopped for safety purposes.)
➞
Stand up from the seat and then use again.
-
●
If the water supply pressure drops signi
fi
cantly, for example if water is used
elsewhere or if there is a water failure, the function may stop for safety.
➞
Disconnect the power plug and wait about 10 seconds before inserting it
again.
If the same symptom reappears
➞
There may be a malfunction.
Consult with the contact referred on the back cover of this manual.
15
Back
cover
●
The seat switch will not turn on unless you sit on the seat properly.
➞
Sit back on the toilet seat.
11
●
Are you using a toilet seat cover, a toilet lid cover or
a seat for infants?
➞
Remove any covers. When using a seat for infants
or a soft highchair, remove after each use.
Covers
11
The wand extends but
the cleansing water
does not come out /
The cleansing water
pressure is weak
●
Has a water failure occurred?
➞
Press the [STOP] button on the remote control and wait until water service
is restored.
-
●
Is the shutoff valve closed?
15
●
Is the water
fi
lter drain valve clogged with foreign matter?
➞
Clean the filter.
34
●
Is the water pressure set to a low level?
16
The cleansing water
is cold
●
Is the warm water temperature set to "OFF" or a low level?
●
When the temperature of the water supply or the bathroom is low, the water
temperature may be low when
fi
rst sprayed.
24
-
Stops in the middle
of use
●
Rear, rear soft, front and wide front cleansing stop automatically after about 5
minutes of continuous use.
●
Does the seat switch have dif
fi
culty detecting?
➞
Sit back on the toilet seat. If you get up slightly from the seat, or sit forward on
the seat, the seating switch may temporarily stop detecting your presence.
-
11
Water comes out
unexpectedly from
the wand
●
Water comes out from the area around the wand for several seconds after
you sit on the toilet seat.
●
Before after-mist, water comes out from around the wand for about 70
seconds. (SN996MX only)
●
Has the CLEAN indicator lit up in a cycle?
The wand is cleaned with "".
20
Warm air drying
Trouble
Please check
Ref.
Page
The dryer
temperature is low
●
Is the dryer temperature set to low level?
24
Stops in the middle
of use
●
The feature stops automatically after about 10 minutes of continuous use.
●
Does the seat switch have dif
fi
culty detecting?
➞
Sit back on the toilet seat. If you get up slightly from the seat, or sit forward on
the seat, the seating switch may temporarily stop detecting your presence.
-
11
Flushing
Trouble
Please check
Ref.
Page
The toilet does not
fl
ush even when the
button is pressed
●
Are you pressing the button repeatedly?
[FLUSH] button cannot be used to activate a
fl
ush repeatedly.
After about 20 sec. pass, press the button again.
-
●
Has a water failure occurred?
➞
Use a bucket to
fl
ush water.
48
The bowl unit
does not clean
automatically or
timing is delayed
(Auto bowl unit
cleaning)
●
Is "Auto bowl unit cleaning" set to "OFF"?
➞
Set to "ON".
●
Even if "Auto bowl unit cleaning" is set to "ON", it is not available in the
following instances.
About 60 seconds after the toilet is
fl
ushed.
➞
After about 60 seconds have
passed,
fl
ush using the remote control.
When the time spent sitting on or standing in front of the bowl unit is less
than about 6 seconds.
➞
Flush with the remote control.
When staying in front of the bowl unit after standing and using the toilet
➞
Stay about 30 cm (0.98 ft) or more off the bowl unit and wait about 3 seconds.
When water droplets or dirt are disrupting the body sensor.
➞
Remove the dirt.
●
The seat switch will not turn on unless you sit on the seat properly.
➞
Sit back on the toilet seat.
38
22
11
11
●
The timing for the "Auto bowl unit cleaning" can be changed.
(After about 10 seconds
➞
after about 5 or 15 seconds)
38
The toilet
fl
ushes on
its own
●
Is "Auto bowl unit cleaning" set to "ON"?
➞
Set to "OFF".
●
Does the seat switch or the body sensor have dif
fi
culty turning on or detecting?
➞
Sit back on the toilet seat. If you lift your hip off the toilet seat during use
or sit forward on it, the seat switch may not turn on, and thus auto flushing
may occur during use.
➞
Remove any dirt that is on the body sensor.
38
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